In today’s busy world, we understand the importance of making it easy for customers to care for themselves and their families.
The first loyalty and membership program that offers free national pharmacy delivery on eligible prescriptions, CarePass gives customers more ways to access the health-focused care and products they’re looking for when and where they need them for a $5 monthly membership or an annual fee of $48.
“We are thrilled to expand CarePass nationally, bringing simplified value to our customer while making it easier for them to care for themselves and their families,” says Kevin Hourican, Executive Vice President for CVS Health and President of CVS Pharmacy. “Initial customer response has exceeded our expectations with members utilizing the program's full benefits and becoming more engaged across all of our digital offerings.”
The program expansion follows a successful pilot launch in the greater Boston area in 2018.
What’s Included in a CarePass Membership
CarePass members receive a multitude of benefits, as well as a variety of surprise perks and bonus offers made available at key times throughout the year.
The program includes:
Free one- to two-day delivery on qualifying prescriptions and most cvs.com purchases, with no minimum purchase required.
Access to a 24/7 pharmacist helpline to speak with a pharmacist who has secure access to customers’ prescription history with CVS Pharmacy and can answer question about medications as well as suggest additional tools, resources or services.
A 20 percent discount on eligible CVS Health Brand products in-store and online at CVS.com, including over-the-counter medications, vitamins and supplements, as well as personal care items.
A monthly $10 CarePass promotional reward that can be used on many items in-store and online and is automatically added to the customer's ExtraCare card at the beginning of each monthly cycle.
Enhancing Our CVS Pharmacy Offerings
The expansion of our CarePass program is just the latest of several recent enhancements we have made to our CVS Pharmacy offerings to give customers access to more health-focused services and products.
Our new HealthHUB store format will continue to expand to more markets nationwide in 2020. HealthHUB is a first-of-its-kind community-based store concept focused on helping customers get well — and stay well — by offering a broader range of healthcare services, wellness products and services, trusted advice and personalized care, all with the ease of walking right into a local CVS Pharmacy.
In addition, with our recently launched “Tested to Be Trusted” program we became the first and only national retailer to require all vitamins and supplements to undergo third-party testing. This ensures that the ingredients on each label are accurate and that products are free from any concerning additives and ingredients.