Celebrating the 2021 Paragon Award Recipients

Portraits of the four 2021 PBM Paragon Award Winners - Nicole Kruczek, Jun Ma, Drew McArthur, and Dana Whitlow

Since 1990, CVS Health® honors the best-of-the-best colleagues who make an impact on the clients, members, patients and customers we serve, with one of the highest honors, the Paragon Award. 

Congratulations to the 2021 CVS Health Paragon Award recipients!

Nicole Kruczek, RPh, Pharmacy Manager, Mail Operations, Wilkes Barre, PA


Nicole is passionate about public health and safety. During COVID-19, Nicole and her team volunteered to support CVS Pharmacy’s efforts by vaccinating elderly patients at six long-term care facilities. Nicole also organized the first on-site COVID-19 vaccine clinic for colleagues.

Jun Ma, Pharm D, Specialty Mail Pharmacist, Mount Prospect, IL


Jun serves as the clinical trainer for fertility throughout our network. He’s a team leader, trains and mentors new pharmacists and has personally verified about 60,000 prescriptions since joining the specialty team.

Drew McArthur, RD, Dietitian Supervisor, Coram, Asheville, NC


Drew is a dietitian supervisor for Coram in Asheville, North Carolina. In 2021, he helped with evacuations and sheltered many in his home when Tropical Storm Fred caused catastrophic flooding in North Carolina.

Dana Whitlow, RN, Nurse Case Manager, Accordant, Dry Fork, VA


Dana is a Nurse Case Manager and part of the rare disease team for Accordant, residing in Dry Fork, Virginia. Dana often volunteers to take some of Accordant’s most difficult, complex cases. She has experience in home health, long-term care, urgent care and medical surgery.