Tracking our performance

We have established 23 measurable, time-bound performance targets to track progress against our goals and strategic priorities. Below is a snapshot of our progress on our existing targets. You can read more about our work to achieve each target below. Over the next year, we will develop new key performance targets and commitments to advance our Transform Health 2030 CSR roadmap.

You can read more about our work to achieve each target within our full corporate social responsibility report.

2019 Progress:

Completed in 2019 through the VA MISSION Act, which allowed us to expand  care to all of our approximately 1,100 MinuteClinic locations nationwide in 2019.

Status Achieved by 2022

2019 Progress:

In 2019 we refreshed our compensation and benefits package.

Status Not Applicable by 2022

2019 Progress:

Since 2015, our pharmacists have volunteered their time and delivered curriculum to more than 560,000 teens and parents across the country.

Status On Track by 2020

2019 Progress:

We completed this goal in 2018.

Status Achieved by 2020

2019 Progress:

Since 2015, there has been a 3.5% decline in the national youth smoking rate.

Status Achieved by 2020

2019 Progress:

As of 2019, 2,469 new institutions have gone tobacco-free with our support.

Status On Track by 2020

2019 Progress:

In 2019, approximately 8% of our workforce participated in a CRG, up from 4 percent in 2018.

Status On Track by 2025

2019 Progress:

In 2019, our colleagues invested more than $12.1 million in in time, a 128 percent increase from $5.3 million in 2018.

Status Achieved by 2017

2019 Progress:

Our colleague development programs were redesigned in 2019 to be inclusive of our newly combined enterprise.

Status Not Applicable by 2019

2019 Progress:

In 2019, our colleagues 2.179 million hours of compliance training.

Status Achieved by 2017

2019 Progress:

In 2019 we refreshed our compensation and benefits package.

Status Not Applicable by 2020

2019 Progress:

We set a goal to hire 8,000 registered pharmacy technician apprentices by 2022 and provide these new colleagues with classroom and online instruction. In 2019, we surpassed that goal, hiring more than 9,000 registered apprentices.

Status Achieved by 2022

2019 Progress:

By the end of 2018, we had exceeded our 2020 Tier I spending target.

Status Achieved by 2017

2019 Progress:

We continue to work toward our 2020 goal to spend $1 billion with diverse Tier II suppliers, having spent more than $750,000 in 2019.

Status On Track by 2018

2019 Progress:

We completed this goal in 2018.

Status Achieved by 2019

2019 Progress:

As of 2019, we've reduced our absolute scope 1 and 2 GHG emissions by 35 percent.

Status On Track by 2030

2019 Progress:

As of 2019, 18.2 percent of our suppliers have established their own science-based reduction targets for their scope 1 and 2 emissions.

Status In Progress by 2023

2019 Progress:

This target was completed in 2018.

Status Achieved by 2020

2019 Progress:

In 2019, 96% of the paper our company used was sustainably sourced.

Status In Progress by 2020

2019 Progress:

In 2019, we saw a reduction of more than 1.6 million empty miles as a result of our program.

Status On Track by 2023

2019 Progress:

To date, 100 percent of our store brand suppliers of items containing palm oil have become members of RSPO or obtained Rainforest Alliance certification.

Status Achieved by 2020

2019 Progress:

Colleagues have logged more than 13,000 green actions.

Status Achieved by 2020