Reimagining diabetes treatment

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Managing diabetes can be complex. Achieving and maintaining one’s best health for this chronic condition, which causes higher than normal blood sugar levels, depends on a person’s ability to monitor symptoms, manage complicated medication regimens, control blood glucose and practice healthy behaviors.

“There are 50 different things — or maybe more — that a person with diabetes could be doing at any time to best manage their condition,” says Stella Wong, Senior Director for Product Development at CVS Health. “It's overwhelming.”
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In the U.S., more than 34 million people live with diabetes and deal with these challenges, according to the Diabetes Research Institute Foundation. And only about 23 percent of people with Diabetes have it under control, says Peter Simmons, RPh, Vice President of Chronic Care Optimization. “Given the array of solutions available, that's a shame. We feel like we can do better.”

To do that, CVS Health created a proactive, integrated and holistic plan that reimagines diabetes treatment for its members. The goal is to reduce the complexity of self-management and improve health outcomes for plan members with diabetes — while preventing its onset.

Available with Caremark and Aetna benefit plans, the Transform Diabetes Care program uses CVS Health data insights and analytics to create personalized care plans for individuals across five clinical areas. The plan can be communicated through local CVS pharmacists and HealthHUB® professionals, digitally and virtually. Members are provided myriad tools to support their personalized care plan.

Peter Simmons, Vice President of Chronic Care Optimization for CVS Health.
“We always seek to be consumer-centric, consider how to deliver care locally and make care as simple as possible for customers and patients,” says Peter Simon, CVS Health’s VP Chronic Care Optimization.

The data also allows CVS Health to identify gaps in care and respond to patient needs before they arise. This proactive approach sets it apart from most other treatment plans, says Kyle Smith, head of CVS Health Transformation Marketing. “I think that's the most compelling thing about the work that we're doing.”

The program also utilizes a Pharmacist Panel to help patients stick to their plans, says Pharmacy Services Market Support Coach Rebecca Rice. “Pharmacists continue the conversation with their patients about their health while building trust and rapport,” she says.

“We think about our purpose every day: how we can help people on their path to better health,” Simmons says. “We always seek to be consumer-centric, consider how to deliver care locally and make care as simple as possible for customers and patients, especially those managing chronic conditions such as diabetes.”

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Heart At Work: Janeika Knight

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Aetna HealthSpire sales manager Janeika Knight finds great fulfillment managing a team of 10 who assist Medicare beneficiaries. She’s also a National Guard medic on the frontline who supports the state of Tennessee by conducting crucial COVID-19 testing in underserved rural communities.

Thank you, Janeika, for bringing your heart to work as a respected and caring manager and for aiding your country at a time when it needs you most. #CVSHeartAtWork

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CVS Health reports second quarter results; diversified assets deliver strong enterprise results

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Healthy Communities News

Spotlighting local solutions to local health challenges

Each month, we’ll bring you an on-the-ground view of communities across the country and their local leaders, visionaries and volunteers. We’ll take an honest look at the problems they face and the innovative solutions they’ve found to address them — and we’ll spread their good ideas to other places with the same challenges.

Listen to the episode, "Testing Atlanta’s Westside".

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Join us on the journey and share these stories with your communities. Do you know of a great program that improves health in your community? Let us know!

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Two communities find healthy solutions that work

Two communities find healthy solutions that work
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Welcome to Healthy Communities News — where we highlight communities that are finding innovative solutions to solve local health challenges. Our first episode features communities battling two common and persistent problems: food deserts and heart disease. In Bridgeport, Connecticut, the East End Pop Up Market gives residents easy access to fresh food for the first time in four decades. In Mecklenburg County, North Carolina, church leaders are mixing faith with fitness to stem the tide of heart disease and diabetes in their congregations.


New market gives Bridgeport residents access to fresh food

As the economy struggles and poverty rises in Bridgeport, manufacturing jobs are not the only thing leaving town: Residents have had to go farther and farther to find fresh food. But a group of local businesspeople is looking to reverse that trend. They’re opening the new East End Pop-Up Market, which will offer not only fresh food, but also job training and wellness workshops. It’s a solution that can be a model for food deserts across the country.


Bridgeport market gives entrepreneurs a jump start

Small businesses can revitalize neighborhoods – so the Bridgeport OIC is lending a hand to local entrepreneurs. We talk to Jeff Nelson of Seeding Knowledge, a start-up that plants and maintains gardens and sells produce. He’s expanding his services to the East End Pop-Up Market, where he’ll offer not only fruits and vegetables, but cooking classes and gardening instruction.


Faith begets fitness in Mecklenburg County

Faith leaders, county health officials, the local health system and community groups have proven that it takes a village to address local health issues. The Village HeartBEAT program created a fitness challenge in local congregations. The goal? To help residents battling heart disease and diabetes. The program uses exercise, nutrition and community gardens to help raise the spirits and lower the weight of participants.

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Addressing opioid use disorder through treatment centers instead of prisons

Addressing opioid use disorder through treatment centers instead of prisons
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Local people with local solutions — that’s what we’re all about at Healthy Communities News. In this episode, our host, Hilary Russo, travels to Virginia and North Carolina to check out two communities taking creative approaches to address opioid use disorder. We’ll hear about these innovative solutions from the folks on the ground putting them into action and get a glimpse into recovery from Wanda Jenkins, who is using her experience with opioid use disorder to help others.


A helping hand from someone who’s been there: Gina’s story

In this episode’s podcast, we meet Gina Musa, who advocates passionately for community members in rural North Carolina struggling with opioid use disorder. A former sex worker, Gina draws on her own experience with addiction and recovery to connect people with much-needed resources and support. Today, she is a Linkage to Care Coordinator for the North Carolina Harm Reduction Coalition, a job funded by an Aetna Foundation grant.

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Community joins forces to live healthy in Miami’s Little Havana

Community joins forces to live healthy in Miami’s Little Havana
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Much like the neighborhood for which it is named, the Live Healthy Little Havana program is a mix of many different elements. It’s a community-led initiative, a partnership with the government, a collaboration with health organizations and an effort to improve resident/police relations — all rolled into one.

To really know what a community needs, you have to live there. Talk with your neighbors over the back fence. See the issues with your own eyes. That’s what makes the Live Healthy Little Havana program a success.

Neighborhood residents, working as community liaisons, are at the heart of the work to improve life for those in the community. And everyone’s got a seat at the table, from government representatives to health workers to lifelong residents. It’s a model that’s driving change — and one that other communities can replicate.

Live Healthy Little Havana participants are working on multiple fronts toward a single goal — to improve life for the residents of this storied community. We showed up at one of their events to hear about how it’s working — and watched as kids from the neighborhood vied to be the first to get the local police commander into the dunk tank.

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A look back: 2019 Healthy Communities News

A look back: 2019 Healthy Communities News
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Not all heroes wear capes. Some monitor blood pressure in barbershops. Some fight opioid misuse and addiction in the streets. And some provide training to help their neighbors find meaningful work. At Healthy Communities News, we talk to folks who are improving health in towns and cities across the country. Here’s a sampling of the inspiring stories we were privileged to tell this year. We look forward to introducing you to even more local heroes in 2020!


A look back at our Healthy Communities News podcast

Workforce training that takes a single mom of five from homeless to hopeful in Cleveland. Students debating how to go tobacco-free on a Philadelphia campus. These are two of the exciting stories we’ve covered this past year on our Healthy Communities News podcast. And now you can sample them all on our year-end episode. Whether it’s been about faith leaders joining forces with their congregants to shed weight, or a former sex worker who draws upon her own hard-earned experience with opioids to help others struggling with addiction and recovery, we’ve gone around the country to shine a light on people and programs who are bringing change to their communities. We hope they will inspire you, and we look forward to bringing you more stories of hope this coming year.

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Building trust and rebuilding a community in Louisville

Building trust and rebuilding a community in Louisville
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Healthy Communities News spotlights local people with local solutions to health challenges in their communities. In Louisville, Kentucky, the shadow of segregation and the city’s past reluctance to invest in a historically black community have left many residents distrustful of government. But now, a group of longtime residents are driving efforts to help revitalize their neighborhood — and they’re doing it in partnership with the government. Together, they are creating programs like the West Louisville Outdoor Recreation Initiative — which, among other things, helps local kids learn about and experience nature. Because many local families don’t have easy access to parks or forests, the initiative brings nature to the children with a project called ECHO — Engaging Children in the Outdoors. We visited Louisville to learn more.

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Job training for underserved communities in Cleveland

Job training for underserved communities in Cleveland
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People in underserved communities often have trouble getting the job skills they need to find stable employment. That’s why CVS Health launched the Workforce Innovation and Talent Center in Cleveland. The Center provides hands-on training and other resources – like transportation, childcare and housing – to help people find meaningful employment in the health care industry. By helping keep people financially healthy, CVS Health is also helping to build healthier communities across the country.


Workforce Innovation Center’s support takes single mom from homeless to hopeful

In this episode’s podcast, we meet Carrie Robinson, who is a 28-year-old single mom living outside of Cleveland, Ohio. She’s a pharmacy technician — but not too long ago, she and her five kids found themselves homeless. She shared her story about how CVS Health’s Workforce Innovation and Talent Center changed her life. The centers provide people in under served communities with the training, resources and support network they need to be successful. Like Carrie.

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