CVS Health launches Symphony™ to support senior safety at home and enhance caregiver peace of mind

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WOONSOCKET, R.I. — CVS Health (NYSE:CVS) recently introduced the Symphony™ medical alert system to help caregivers monitor the safety and well-being of loved ones, even from afar. 

This collection of in-home and wearable devices offers a new at-home experience by connecting a suite of sensors that can monitor for falls, motion, and room temperature while also providing a 24/7 personal emergency response platform for use when needed. Symphony is designed to support the growing number of seniors choosing to maintain an independent lifestyle at home, as well as those involved in their care.

“We’re committed to helping consumers on their path to better health and new consumer health innovations like Symphony can help give caregivers peace of mind as they monitor a loved one’s safety and well-being through a truly differentiated connected health approach,” said Adam Pellegrini, SVP of Enterprise Virtual Care & Consumer Health at CVS Health.

The center of the Symphony ecosystem is the voice-activated Smart Hub which enables hands-free calls with caregivers or emergency responders, while also monitoring motion, temperature, and air quality within the home.

Symphony features a free app for caregivers that provides alerts for falls or other emergencies and assists with facilitating care coordination. Additionally, smart algorithms within the app track and alert caregivers when normal conditions, such as average room temperature or air quality, are disrupted, suggesting when the caregiver may want to check in with their loved one.

Designed to fit a family’s specific needs and adapt to a variety of homes, two easy-to-use Symphony device options are available: the Basic Bundle and Essential Bundle. While both systems come equipped with the Smart Hub and a wearable care button, the Essential Bundle also includes motion sensors and a voice-activated Fall Sensor to automatically detect falls in the bathroom, where the majority of accidents occur. Complementary devices are available for both bundles if desired, including additional motion sensors to extend the range of coverage in larger homes, and entry sensors for use on doors, cabinets or windows.

Pricing starts at $149.99 for the Symphony Basic Bundle and $249.99 for the Essential Bundle. A monthly service fee is required, although no long-term contract is needed to activate. Once activated, each Symphony bundle can help support safety at home as well as in the event of an emergency. Customers can find Symphony available now at CVS HealthHUB® locations or online at cvs.com/symphony.

About CVS Health

CVS Health is a different kind of health care company. We are a diversified health services company with nearly 300,000 employees united around a common purpose of helping people on their path to better health. In an increasingly connected and digital world, we are meeting people wherever they are and changing health care to meet their needs. Built on a foundation of unmatched community presence, our diversified model engages one in three Americans each year. From our innovative new services at HealthHUB® locations, to transformative programs that help manage chronic conditions, we are making health care more accessible, more affordable and simply better. Learn more about how we're transforming health at www.cvshealth.com.

Media contact

Carissa Falzarano
617-733-6189
falzaranoc@aetna.com

The CVS Health Symphony™ medical alert system, seen with its Smart Hub and additional accessories.
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Talking prescription bottles can make life easier

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If you know someone who struggles to read a prescription label, Spoken Rx may be able to help. An innovative feature on the CVS Pharmacy app, Spoken Rx reads prescription information aloud in English or in Spanish, and is available free of charge to smartphone users. 

“CVS is always looking for new ways to innovate for our patients and we want to be on the front end of innovation,” explained Christy Letourneau, Director, Pharmacy Operations. “ Our patients have greater autonomy and are empowered to hear and listen to what the directions are for their medications which helps them take control of their healthcare.”

People who are blind or visually impaired, aging adults, individuals with dyslexia or other learning disabilities and non-English speakers especially benefit from this pharmacy innovation. “More than just a safety tool, Spoken Rx increases both self-reliance and quality of life,” said Kim Charlson, the past president of the American Council for the Blind (ACB). “I don’t have to wait to ask somebody who is sighted to help me figure out which prescription bottle is which. I can take care of it right away,” she says. 

A CVS Pharmacy customer in Amherst, MA commented, “Thank you for introducing the talking RX prescription reader. I have been waiting for this for years.”    

Joy Ross, a social media influencer and You Tuber who is blind, describes Spoken Rx as “an extremely brilliant idea for prescriptions. I’m glad a company is finally thinking about the visually impaired. I’m now a customer for life because of this one simple item/feature that will benefit many.”

A hand holding a prescription bottle being scanned on a cell phone
Have trouble reading your prescription labels? A Spoken Rx feature on your phone’s CVS Pharmacy app can read it to you!

Rollout Plan and How to Sign Up

With a launch that started this past summer, Spoken Rx is offered in 1,500 retail pharmacies and will be available in all retail locations by the end of 2021. Customers can request Spoken Rx by calling their local CVS Pharmacy to learn when the innovation will be available and registering over the phone. A pharmacist then encodes a smart RFID tag on a prescription label that can be scanned by the CVS Pharmacy app on both Apple and Android phones. CVS Pharmacy is also exploring options for a physical speaker for customers without a smartphone.  

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CVS Health completes rollout of time delay safes in all of its Oklahoma pharmacies

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New Safes for controlled substances anticipated to help reduce robbery incidents

All 79 CVS Pharmacy locations in the state now using time-delay safe technology

WOONSOCKET, R.I. — As part of an ongoing commitment to helping build healthier and safer communities, CVS Health (NYSE: CVS) completed the installation of time delay safe technology in all of its 79 Oklahoma CVS Pharmacy locations, including those in Target stores. The safes are anticipated to help prevent pharmacy robberies and the potential for associated diversion of controlled substance medications including opioid medications such as oxycodone and hydrocodone by electronically delaying the time it takes for pharmacy employees to open the safe. In addition, the safes are anticipated to help CVS Pharmacy ensure the safety and well-being of its customers and employees.

"I commend the leadership of CVS Pharmacy for implementing this technology that will act as a deterrent for would-be pharmacy thieves and will also thwart diversion from stores," said Oklahoma Attorney General Mike Hunter. "The opioid epidemic has ravaged communities across our state and nation. With the ongoing Coronavirus pandemic, experts have seen a resurgence of opioid addictions. This technology will ensure the safety of those behind the counter and from these dangerous drugs getting into the wrong hands. Innovation and ingenuity are just as important as policy proposals when protecting our communities. I thank the company for its work in keeping Oklahomans safe."

CVS Health first implemented time delay safe technology in 2015 in CVS Pharmacy locations across Indianapolis, a city experiencing a high volume of pharmacy robberies at the time. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where time delay safes had been installed.

Since then, the company has introduced time delay safes across 15 states and the District of Columbia, resulting in a 50 percent decline in robberies at CVS pharmacies in those local communities.

"Pharmacy robberies are a challenging issue for every pharmacy, and we are committed to doing all we can to reduce the number of incidents in our Oklahoma stores," said Tom Moriarty, Chief Policy Officer and General Counsel, CVS Health. "We have seen that time delay safes, combined with other security policies and procedures in place at our stores, can greatly reduce these incidents and are pleased to roll out this enhanced security measure. These safes will help ensure that our pharmacies remain a safe environment for our patients and colleagues."

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations in Oklahoma with time delay safes display visible signage warning that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

CVS Health's time delay safe program is one of many company initiatives to help address and prevent prescription opioid misuse and diversion.

Through its Safe Medication Disposal Program in Oklahoma, for example, the company has installed 23 drug disposal kiosks in select CVS Pharmacy locations in the state.

Presently, the company supports more than 2,800 safe medication disposal units in CVS Pharmacy locations nationwide. Over the past several years, the company has also donated over 1,000 units to local law enforcement. Together, these existing medication disposal units have collected more than 2.1 million pounds of unwanted medications that might otherwise have been diverted, misused or ended up in the water supply.

Located in the pharmacy area of the CVS store and similar in design to a postal box, the safe medication disposal units allow customers to drop off unused prescriptions in a container or in sealed plastic bags if liquids or multiple medications are included.

Additionally, CVS Pharmacy locations that do not offer a safe medication disposal kiosk offer DisposeRx packets at no cost to patients filling an opioid prescription for the first time. According to the manufacturer, when warm water and the DisposeRx powder are added to a container, the combination breaks down medications including powders, pills, capsules, tablets, liquids or patches to a non-divertible biodegradable gel, allowing for safe disposal in the trash at home.

CVS Health's commitment to helping prevent and address drug misuse and diversion also extends to community education and increasing access to the opioid overdose-reversal drug naloxone.

Our Pharmacists Teach Program connects volunteer CVS pharmacists with local students to encourage conversation and teach youth about the dangers of prescription drug misuse. Since 2015, our pharmacists have volunteered their time and delivered curriculum to nearly 600,000 teens and parents across the country. We've partnered with Discovery Education to expand the reach of Pharmacists Teach into more classrooms with a no-cost digital prevention program called Dose of Knowledge. This program provides standards-aligned resources to educators and pharmacists across the U.S. and strives to empower educators and pharmacists to address substance misuse and educate students to make good decisions for the health and well-being of themselves and their community.

Finally, CVS Pharmacy patients can now access the opioid overdose-reversal drug naloxone without an individual prescription at every CVS Pharmacy location nationwide, including all 50 states, Washington, D.C. and Puerto Rico. CVS Health has also worked with Google to help people locate naloxone at CVS Pharmacy and other locations in their community using Google's locator tool.

With its national reach and local presence, CVS Health has been working hard to help address opioid misuse and diversion with an enterprise-wide approach. To learn more about CVS Health's efforts, visit the company's Opioid Response website.

For downloadable time delay safe photos, please visit the Media Resource Center.

About CVS Health

CVS Health is a different kind of health care company. We are a diversified health services company with nearly 300,000 employees united around a common purpose of helping people on their path to better health. In an increasingly connected and digital world, we are meeting people wherever they are and changing health care to meet their needs. Built on a foundation of unmatched community presence, our diversified model engages one in three Americans each year. From our innovative new services at HealthHUB locations, to transformative programs that help manage chronic conditions, we are making health care more accessible, more affordable and simply better. Learn more about how we're transforming health at www.cvshealth.com.

Media contact

Monica Prinzing
831-241-8294
PrinzingM@aetna.com

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CVS Health reminds everyone there is still time to get a flu shot during National Influenza Vaccination Week

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Flu shots available seven days a week at CVS Pharmacy and MinuteClinic locations nationwide

WOONSOCKET, R.I. — CVS Health (NYSE: CVS) is reminding everyone that it's not too late to get a flu shot, as the country marks National Influenza Vaccination Week (Dec. 6 12). The flu shot is the most effective way to protect against the flu and is an important step individuals and families can take to help safeguard the overall health of the community and minimize the impact on health care resources, as the United States continues to fight the COVID-19 pandemic.

"We have seen more patients than ever get their flu shot this season but know that there are still individuals that have not yet received their vaccination and are planning to," said Jon Roberts, Chief Operating Officer, CVS Health. "CVS Health is prepared to administer 20 million flu shots this flu season and we encourage everyone to make a plan to be immunized before the end of the year."

The Centers for Disease Control and Prevention established National Influenza Immunization Week in 2005 to highlight the importance of continued vaccination through the holiday season and into the New Year when flu activity is typically at its peak. Flu shots are available at the nearly 10,000 CVS Pharmacy and approximately 1,100 MinuteClinic locations across the country. Both CVS Pharmacy and MinuteClinic, the retail health clinic of CVS Health inside select CVS Pharmacy and Target stores, offer convenient options for people to get their flu shot, seven days a week with expanded evening and weekend hours.

"The effects of COVID-19 are unprecedented factors this cold and flu season. Health care providers are busy meeting pandemic-related demands, and that's likely to get worse as we head into the winter months so it's important that we reduce the number of cold and flu cases and flu-related hospitalizations as much as possible to preserve our health care resources," said Angela Patterson, DNP, FNP-BC, NEA-BC, FAANP, Chief Nurse Practitioner Officer, MinuteClinic.

"This begins with getting your annual flu vaccination," added Patterson. "It's also important to remember that the same things that can help slow the spread of COVID-19 washing your hands for at least 20 seconds, wearing a face covering and avoiding crowds are also important actions in reducing transmission of the flu."

This year, CVS Health is taking additional steps to help patients and colleagues feel safe during the entire immunization process. All patients must wear a face covering and will have their temperature taken prior to immunization. Pharmacists and MinuteClinic providers administering vaccines are wearing personal protection equipment (PPE) and observing enhanced cleaning protocols.

For patients that do fall ill this season, CVS Health recommends talking with their health care provider as soon as symptoms develop. The company is currently managing more than 4,300 COVID-19 testing locations, up to 1,000 of which will provide rapid-result testing. Rapid-result testing also enables symptomatic patients who test negative for COVID-19 to access testing and care for influenza and other seasonal illnesses at MinuteClinic.

For more information about COVID-19 testing, or to make a flu shot appointment, please visit cvs.com. Patients can also walk-in for an immunization at MinuteClinic and CVS Pharmacy locations.

About CVS Health

CVS Health is a different kind of health care company. We are a diversified health services company with nearly 300,000 employees united around a common purpose of helping people on their path to better health. In an increasingly connected and digital world, we are meeting people wherever they are and changing health care to meet their needs. Built on a foundation of unmatched community presence, our diversified model engages one in three Americans each year. From our innovative new services at HealthHUB locations, to transformative programs that help manage chronic conditions, we are making health care more accessible, more affordable and simply better. Learn more about how we're transforming health at www.cvshealth.com.

Media contacts

Mary Gattuso
Mary.Gattuso@cvshealth.com

Matt Blanchette
Matthew.Blanchette@cvshealth.com

 A MinuteClinic practitioner, wearing full personal protective equipment (PPE), administers a vaccine to a patient wearing a face mask.
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Longs Drugs debuts HealthHUB experience to serve Hawaii

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Three HealthHUB locations will help make chronic disease management and overall health and wellness more simple, convenient and affordable

As COVID-19 continues to impact the state, new HealthHUBs broaden access to care in person and virtually

HONOLULU — Longs Drugs and its parent company CVS Health (NYSE: CVS) today held a community grand opening ceremony and blessing to debut HealthHUB, a new store format at three store locations in Hawaii. The innovative health care experience enables individuals and families to access health care that is more accessible, affordable and simply better.

Following the ceremony, which included traditional Hawaiian and Chinese blessings, CVS Health committed to a second year of funding to Aloha United Way in support of Hawaii's efforts to meet the health needs of Oahu's homeless population. The $25,000 grant will bolster Hawaii Homeless Healthcare Hui's (H4) plans to build a permanent, comprehensive service facility in Iwilei to better provide its medical services.

The new HealthHUB locations will continue to offer products specifically procured for the people of Hawaii, and feature a broader range of connected health care services to help patients better manage chronic conditions; more products and services focused on overall health and wellness; and trusted advice and personalized care that can be accessed virtually and with the ease of walking into the following Longs Drugs:

  • Longs Drugs, 45 480 Kaneohe Bay Drive, Kaneohe, HI 96744

  • Longs Drugs, 98-1005 Moanalua Road, Aiea, HI 96701

  • Longs Drugs, 925 California Avenue, Wahiawa, HI 96786

"We're delivering real change to the health care system, and that is the focus of our new HealthHUB locations across the state," said Scott Sutton, Region Director for Longs Drugs in Hawaii. "Customers tell us they want local access to convenient, personalized and integrated health care. Our HealthHUBs do just that elevating the store and our digital touchpoints into a seamless, community-based health care offering that complements the patient-doctor relationship and provides consumers with accessible and knowledgeable experts they trust, in order to coordinate a better health care experience at a lower cost."

CVS Health began piloting HealthHUBs in 2018 to overwhelming customer satisfaction. The introduction of HealthHUB in Hawaii is part of the company's strategy to scale the program nationally and comes at a critical time when the country is addressing a global pandemic.

"As COVID-19 continues to impact Hawaii and communities across the country, many Americans have delayed visiting a doctor for routine care, a decision that can have serious, long-term consequences," continued Sutton. "The addition of HealthHUBs across the state means the community now has convenient locations for health and wellness checks, immunizations, treatment of minor illnesses and injuries, screening for chronic conditions, and much more."

For many Americans, health care can be difficult to navigate. During the COVID-19 pandemic, and at a time when chronic disease continues to grow in prevalence and impact in the U.S., patients are facing complexities and fragmentation when seeking the right care. Today, one in two Americans has at least one chronic illness, with data showing that close to $500 billion of the costs associated with chronic disease are avoidable.http://www.fightchronicdisease.org/sites/default/files/TL221_final.pdf  What's more, nine out of 10 (91%) patients say they need more help with chronic disease management.https://cvshealth.com/sites/default/files/cvs-health-improving-chronic-disease-care-and-outcomes.pdf

CVS Health created HealthHUBs to help people manage chronic conditions more conveniently and affordably by improving the overall patient experience and featuring a wide array of accessible health and wellness products, clinical services and expertise.

The HealthHUB locations inside Longs Drugs feature an on-site Care Concierge team focused on customer engagement, including educating customers about new service offerings, helping them navigate in-store services, and connecting them to a team of health care providers. Among the key features incorporated in a HealthHUB include:

Greater selection of health and wellness products

  • Shop hundreds of products such as health devices that sync to your mobile phone, aromatherapy, fitness essentials, durable medical equipment, sleep apnea products and more.

  • Learning table for customers to explore health and wellness apps and shop our expanded assortment of products on CVS.com.

More personalized support at the pharmacy

  • Education and counseling for patients with chronic conditions, helping to create personalized plans that enable better health outcomes and reduces medical costs.

  • Pharmacist-led diabetes counseling and smart device coaching for select blood glucose monitors.

  • Smoking cessation plans for patients and caregivers to help patients quit smoking.

Expanded services at MinuteClinic

  • Continued convenient access to services for minor illnesses and injuries, as well as immunizations, wellness and health checks.

  • Screening, treatment and monitoring for chronic conditions such as high blood pressure, high cholesterol and diabetes.

  • End-to-end sleep apnea solution, including sleep assessment by an independent third-party provider.

  • Suite of services to help manage common health conditions for young adults.

  • Phlebotomy services in conjunction with a MinuteClinic visit.

"We are pleased that Longs Drugs at Windward City Shopping Center now offers the vital and convenient services of the new HealthHUB," said Sarah A. Mandeville (S), Property Manager of Windward City Shopping Center. "The investment made to bring this innovative resource to our Windward Oahu location demonstrates the continued commitment of Longs Drugs and CVS Health to this special community."

CVS Health operates 500 HealthHUB locations in 29 states, with plans to have 600 operational by the end of the year. The company is on track to bring its HealthHUB experience to 1500 stores by the end of 2021.

Visit our website to learn more about products and services available through our HealthHUB locations. For downloadable photos and videos available for media use, visit our HealthHUB Media Gallery.

About CVS Health

CVS Health is a different kind of health care company. We are a diversified health services company with nearly 300,000 employees united around a common purpose of helping people on their path to better health. In an increasingly connected and digital world, we are meeting people wherever they are and changing health care to meet their needs. Built on a foundation of unmatched community presence, our diversified model engages one in three Americans each year. From our innovative new services at HealthHUB locations, to transformative programs that help manage chronic conditions, we are making health care more accessible, more affordable and simply better. Learn more about how we're transforming health at www.cvshealth.com.

Media contact

Joe Goode
401-378-5220
Joseph.Goode@CVSHealth.com

A CVS pharmacists, seen standing in front of the Pharmacy counter and HealthHUB, wearing personal protective equipment (PPE).
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CVS Health names Neela Montgomery President of CVS Pharmacy

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Neela Montgomery

Former Crate & Barrel CEO is a leader in e-commerce retail

WOONSOCKET, R.I. — CVS Health Corporation (NYSE: CVS) today announced that Neela Montgomery has been named Executive Vice President and President of CVS Pharmacy/Retail, effective November 30, 2020. Montgomery will oversee the company's 10,000 pharmacies across the United States.

"Neela is a seasoned retail industry leader with extensive digital and e-commerce experience," said Karen S. Lynch, who will become President and CEO of CVS Health in February 2021. "She brings deep consumer insights that will allow us to better anticipate consumers' changing needs and deliver even more value to our customers in local, personalized ways. Neela is well-positioned to lead CVS Pharmacy today and into the future."

Montgomery, currently a Board Partner at venture capital firm Greycroft, most recently served as chief executive officer of furniture retailer Crate & Barrel and has nearly 20 years of global retail experience. As CEO of Crate & Barrel, she transformed its online sales channel to more than 50 percent of the company's total revenue. In 2019 she was named to the "Top Women in Retail" list by the Women in Retail Leadership Circle. Prior to Crate & Barrel, she served as Group Executive Board Member of the Otto Group, a global retail and services group and one of the leading e-commerce retailers in the world.

Before joining Otto, she served as UK General Merchandise Director at Tesco PLC, the British multinational retailer and a top 10 international retailer. She held a number of senior management positions with Tesco, including UK e-commerce director and chief merchant for Tesco Malaysia.

"I am thrilled to lead CVS Pharmacy with its 190,000 dedicated colleagues and join such an outstanding leadership team," said Montgomery. "CVS Pharmacy plays a unique and important role in the health needs and lives of Americans. Increasingly these health care touch points will be digital, virtual and in-person. This is a fantastic opportunity to help accelerate the company's bold vision to deliver consumer health services in the community and ensure CVS Pharmacy plays an essential role in customers' health moments."

Montgomery will report directly to Lynch and become a member of the company's executive team. She earned a Bachelor of Arts degree in Literature and Language from Oxford University and holds an MBA from INSEAD in France and Singapore.

Montgomery is a member of Logitech's board of directors and was named a 2020 Henry Crown Fellow at the Aspen Institute.

CVS Pharmacy has performed a critical role during the pandemic, providing essential goods and pharmacy services, as well as the most COVID-19 testing of any retailer. When COVID-19 vaccines become available, CVS Pharmacy will be on the frontlines of vaccine administration. The company, which will provide nearly 20 million flu vaccines this year, has reached agreements with the Department of Health and Human Services to provide COVID-19 vaccines to long-term care facilities and to the general population.

More information on steps CVS Health has taken to address the COVID-19 pandemic is available at the company's frequently updated COVID-19 resource center.

About CVS Health

CVS Health is a different kind of health care company. We are a diversified health services company with nearly 300,000 employees united around a common purpose of helping people on their path to better health. In an increasingly connected and digital world, we are meeting people wherever they are and changing health care to meet their needs. Built on a foundation of unmatched community presence, our diversified model engages one in three Americans each year. From our innovative new services at HealthHUB locations, to transformative programs that help manage chronic conditions, we are making health care more accessible, more affordable and simply better. Learn more about how we're transforming health at www.cvshealth.com.

Media contact

Matt Blanchette
CVS Pharmacy Communications
401-524-6185
Matthew.Blanchette@CVSHealth.com

Investor contact

Valerie Haertel
Senior Vice President, Investor Relations
401-770-4050
Valerie.Haertel@CVSHealth.com

Neela Montgomery
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CVS Pharmacy is first national retailer to offer touch-free payments through PayPal and Venmo

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Starting immediately, customers can utilize PayPal and Venmo QR codes at checkout in more than 8,200 CVS stores nationwide

WOONSOCKET, R.I. — CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), today announced that customers can now check out touch-free using PayPal and Venmo QR codes at 8,200 standalone retail locations. These codes allow customers to securely pay for their items without needing to touch a keypad or sign a receipt, while also being able to access multiple payment methods available in PayPal and Venmo wallets.

Using the QR codes allows customers to securely pay for their items without needing to touch a keypad or sign a receipt.

The partnership, which was first announced in July, makes CVS Pharmacy the first national retailer to integrate PayPal and Venmo QR code technology in its point-of-sale experience at all standalone locations across the country. The touch-free experience will be available to existing PayPal and Venmo customers, while new customers can sign up and link their preferred payment method usually within minutes.

Since January, CVS has seen a 43% increase in touch-free transactions, and according to research conducted by Forrester, 11% of the U.S. population reporting they're using a digital payment method for the first time as a result of the pandemic. New research from PayPalAbout the research: The research was conducted by PYMNTS and commissioned by PayPal. It examines survey data collected from 2,163 U.S. consumers between June 22 and June 24, 2020. The report summary is supplemented by findings from a series of studies conducted by PYMNTS since March, surveying more than 16,000 consumers on how their shopping habits and payments preferences are changing as the crisis continues. also shows that 57% of consumers surveyed said merchants' digital payment offerings impact their willingness to shop in their stores. More than a third (34%) say they would not buy from merchants at all if QR code-enabled payments were unavailable, reinforcing the need for a touch-free payment experience, especially in essential retail environments like pharmacies.

"Putting our customer's safety at the forefront of our innovations, we've focused resources on finding new ways to make customers' lives easier and more convenient," said Jon Roberts, Executive Vice President and Chief Operating Officer at CVS Health. "Introducing more digital options, including touch-free payments at the register, is in step with changing consumer preferences."

"The launch of PayPal and Venmo QR codes in CVS Pharmacy stores will not only provide health-conscious customers with a touch-free way to pay at checkout, but also brings the safety and security of PayPal and Venmo transactions into the store with shoppers," said Jeremy Jonker, Senior Vice President Head of Consumer In-Store and Digital Commerce, PayPal. "We are thrilled that PayPal and Venmo QR codes will help to maintain the safety of CVS customers and employees, especially in the essential pharmacy retail environment as we go into the winter months."

To use the new touch-free payment option at CVS Pharmacy, customers simply open either the PayPal or Venmo mobile app and click the "Scan" button and selecting the 'show to pay' option. PayPal customers will be able to pay using stored debit or credit cards, bank accounts, PayPal balance, or PayPal Credit. With Venmo QR codes, customers can pay using their stored debit or credit cards, bank account, Venmo balance or Venmo Credit Card for eligible customers. Additionally, PayPal does not charge fees to the customer when paying with PayPal or Venmo QR codes and those enrolled in CVS' ExtraCare Rewards Program will still be able to redeem and apply savings using their ExtraCare account when checking out with PayPal or Venmo QR codes.

This year CVS Pharmacy accelerated the availability of innovative digital and mobile options for customers. In addition to expanding at-home delivery services and establishing marketplace partnerships with InstaCart and DoorDash, the retailer added new features to the CVS mobile app. From an updated user interface to more app-only rewards, the additions make it easier for ExtraCare members to use contactless coupons and loyalty program rewards, and scan product barcodes to easily find savings.

Find the closest CVS Pharmacy location by visiting www.cvs.com/store-locator. Customers can sign up for PayPal at www.paypal.com or by downloading the PayPal app, and can sign up for Venmo by downloading the Venmo app.

About CVS Pharmacy

CVS Pharmacy, the retail division of CVS Health, is America's leading retail pharmacy with nearly 10,000 locations, including over 1,700 pharmacies inside of Target and Schnucks grocery stores. We are committed to delivering innovative health solutions that create a simpler, more accessible experience for patients, customers and caregivers. CVS Pharmacy is the only national pharmacy to remove tobacco products from its shelves and has taken a leadership role in responding to the COVID-19 pandemic by making testing available at locations across the United States. For the latest product and service offerings, visit www.cvs.com or download the CVS Pharmacy app.

About PayPal

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 350 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

Contacts

Matthew Blanchette
CVS Media Relations Contact

matthew.blanchette@cvshealth.com

Tom Hunter
PayPal Media Relations Contact

thhunter@paypal.com

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CVS Pharmacy locations to administer COVID-19 vaccinations when authorized and available

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Today it was announced that CVS Health will join others in offering Food and Drug Administration (FDA)-authorized COVID-19 vaccinations when available to the general public.

“CVS Health is prepared to play a prominent role in administering COVID-19 vaccinations to the general public, which builds on our previously announced agreement to administer vaccines in long-term care facilities,” said Troyen Brennan, M.D., Chief Medical Officer, CVS Health. “Our extensive experience safely and efficiently providing vaccinations is unmatched, and this year alone we’ll provide flu vaccines to nearly 20 million Americans across the country.

“With approximately 70 percent of the U.S. population living within three miles of a CVS Pharmacy, we’ll be easy to reach when a vaccine is authorized by the FDA and becomes available in retail settings. Our pharmacists, nurse practitioners and pharmacy technicians have been an invaluable community resource since the pandemic began and are ready to play a critical role in the vaccination effort.”

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CVS Pharmacy launches QuickRenew, an at-home contact lens prescription renewal tool

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Premium Vision powers the telehealth technology which allows customers to easily renew their contact lens prescription online from the comfort of home

WOONSOCKET, R.I. — CVS Pharmacy, the retail division of CVS Health, today announced the launch of QuickRenew, an online contact lens prescription renewal tool powered by technology from Premium Vision currently available on the CVS Optical website. Customers can use the easy and convenient tool to renew their prescription in minutes with an independent ophthalmologist and order contact lenses to be shipped to their home.

Customers can use the easy and convenient tool to renew their prescription at home in minutes.

"We continue to adapt and evolve our digital offerings in response to the pandemic. This addition to our optical site gives customers a new way to fulfill an important health care need safely and confidently from the comfort of their homes," said Michele Driscoll, Vice President of Customer Engagement, ExtraCare, Digital, & Promotion, CVS Health. "This is especially important at a time when customers are trying to limit their interactions or are finding it difficult to schedule time with an optometrist. Digital screening takes less than 15-20 minutes, and information is reviewed by a licensed independent ophthalmologist."

The QuickRenew online prescription renewal service is currently available in 32 states, where permitted. Patients must be age 18 55, have been fitted for contact lenses in the past, have had a full eye exam within last four years and have healthy eye history.

"With 25 years of experience in the vision industry, Premium Vision is taking another meaningful step for our brand, our partners and most importantly for consumers," said Scott Osmond, Vice President of Premium Vision. "By leveraging our unique expertise combined with advanced technology, we're creating new solutions to help consumers get the vision care and correction they need from anywhere."

In addition to QuickRenew, CVS Optical has also launched a new online glasses site that provides customers the ability to order glasses in a variety of trendy and classic styles starting at just $79, and a single-vision prescription comes at no extra cost. Each pair of glasses includes premium polycarbonate lenses that provide UV and scratch protection, and lenses can be upgraded to include blue light filtering to reduce eye strain and fatigue from digital devices.

About CVS Pharmacy

CVS Pharmacy, the retail division of CVS Health, is America's leading retail pharmacy with nearly 10,000 locations, including over 1,700 pharmacies inside of Target and Schnucks grocery stores. We are committed to delivering innovative health solutions that create a simpler, more accessible experience for patients, customers and caregivers. CVS Pharmacy is the only national pharmacy to remove tobacco products from its shelves, and has taken a leadership role in responding to the COVID-19 pandemic by making testing available at locations across the United States. For the latest product and service offerings, visit www.cvs.com or download the CVS Pharmacy app.

About Premium Vision

Premium Vision is focused on providing the highest quality vision care and customer experience in partnership with top companies across industries, including vision, retail and healthcare. Premium Vision is part of a family of brands, including 1-800 Contacts, Liingo Eyewear, 6over6, and Boomerang.

Media contacts

Matt Blanchette
CVS

matthew.blanchette@cvshealth.com

Hannah Montpas
Premium Vision
hmontpas@allisonpr.com

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CVS Health plans to double its COVID-19 drive-thru test sites to a total of more than 4,000 across the country

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Company has administered three million COVID-19 tests since March

WOONSOCKET, R.I. — CVS Health (NYSE: CVS) today announced plans to add more than 2,000 new COVID-19 drive-thru test sites at select CVS Pharmacy locations across the country to support the company's ongoing efforts to increase access to testing and help slow the spread of the virus.

CVS Health currently manages the largest number of independently run COVID-19 test sites in the country, and with these new locations the company expects to have more than 4,000 operating by mid-October. The new locations will open in waves over the next several weeks and build on the company's ability to support testing in 33 states and Washington, DC, beginning with the opening of more than 400 sites this Friday.

"Since opening our first test site in March, we've been able to quickly adapt to the changing landscape in order to make it easier for people in the communities we serve to access testing," said Jon Roberts, Chief Operating Officer, CVS Health and acting President, CVS Pharmacy. "We recognize the critical role testing plays in helping to manage the spread of the virus and are incredibly proud of how our teams have responded to this need while continuing to take care of our customers, clients and patients."

Self-swab tests are no cost to patients and available to individuals meeting Centers for Disease Control and Prevention criteria.COVID-19 tests are no cost to patients with insurance or through a program for the uninsured funded by the U.S. Department of Health and Human Services. Patients must register in advance at CVS.com to schedule an appointment. A parent or legal guardian must complete the online registration for all minor patients, and patients 12 15 years of age must be accompanied by a parent or legal guardian when they come to be tested.

When arriving for testing, patients are asked to follow signage or the instructions of the staff onsite. Procedures vary by location and patients may be directed to stay in their cars and proceed to either the pharmacy drive-thru window or a parking space or tent located in the parking lot or, in very limited locations, to enter a CVS store. Patients will be provided with a test kit and given instructions, and a CVS Pharmacy team member will observe the self-swab process.

Currently, most test results from specimens collected at CVS test sites across the country will be available within 2 to 3 days.

A complete list of CVS Pharmacy drive-thru test sites can be found here.

More information on steps CVS Health has taken to address the COVID-19 pandemic is available at the company's frequently updated COVID-19 resource center.

For downloadable COVID-19 testing media assets, including photos and video, please visit the Media Resource Center.

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings from HealthHUB locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we're transforming health at www.cvshealth.com.

Media contact

Joe Goode
401-378-5220
Joseph.Goode@CVSHealth.com

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