Reimagining diabetes treatment

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Managing diabetes can be complex. Achieving and maintaining one’s best health for this chronic condition, which causes higher than normal blood sugar levels, depends on a person’s ability to monitor symptoms, manage complicated medication regimens, control blood glucose and practice healthy behaviors.

“There are 50 different things — or maybe more — that a person with diabetes could be doing at any time to best manage their condition,” says Stella Wong, Senior Director for Product Development at CVS Health. “It's overwhelming.”
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In the U.S., more than 34 million people live with diabetes and deal with these challenges, according to the Diabetes Research Institute Foundation. And only about 23 percent of people with Diabetes have it under control, says Peter Simmons, RPh, Vice President of Chronic Care Optimization. “Given the array of solutions available, that's a shame. We feel like we can do better.”

To do that, CVS Health created a proactive, integrated and holistic plan that reimagines diabetes treatment for its members. The goal is to reduce the complexity of self-management and improve health outcomes for plan members with diabetes — while preventing its onset.

Available with Caremark and Aetna benefit plans, the Transform Diabetes Care program uses CVS Health data insights and analytics to create personalized care plans for individuals across five clinical areas. The plan can be communicated through local CVS pharmacists and HealthHUB® professionals, digitally and virtually. Members are provided myriad tools to support their personalized care plan.

Peter Simmons, Vice President of Chronic Care Optimization for CVS Health.
“We always seek to be consumer-centric, consider how to deliver care locally and make care as simple as possible for customers and patients,” says Peter Simon, CVS Health’s VP Chronic Care Optimization.

The data also allows CVS Health to identify gaps in care and respond to patient needs before they arise. This proactive approach sets it apart from most other treatment plans, says Kyle Smith, head of CVS Health Transformation Marketing. “I think that's the most compelling thing about the work that we're doing.”

The program also utilizes a Pharmacist Panel to help patients stick to their plans, says Pharmacy Services Market Support Coach Rebecca Rice. “Pharmacists continue the conversation with their patients about their health while building trust and rapport,” she says.

“We think about our purpose every day: how we can help people on their path to better health,” Simmons says. “We always seek to be consumer-centric, consider how to deliver care locally and make care as simple as possible for customers and patients, especially those managing chronic conditions such as diabetes.”

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CVS Health reports second quarter results; diversified assets deliver strong enterprise results

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New maternity program promotes safer pregnancies through personalized care

New maternity program promotes safer pregnancies through personalized care
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Initiative helps address maternal health crisis by informing expectant moms about the potential benefits of low-dose aspirin to prevent preeclampsia

WOONSOCKET, R.I. — To help address the unprecedented maternal health crisis affecting American women and support prenatal and postpartum care, Aetna, a CVS Health (NYSE: CVS) company, has launched a new initiative as part of the Aetna Maternity Program.

"Over the past two decades we've seen a steady rise in pregnancy-related deaths, and significant racial and ethnic disparities persist that can lead to poor maternal outcomes," said Troy Brennan, M.D., CVS Health Chief Medical Officer. "The main contributors to this crisis reflect deep-rooted issues within our health care system that we must address, including limited access to care."

Building on a long-standing commitment to connect expectant moms with care that meets their unique needs, this first-of-its-kind initiative is focused specifically on preventing preeclampsia. Preeclampsia is a leading cause of maternal and infant illness and death that is characterized by new-onset hypertension during pregnancy. Preeclampsia can lead to serious maternal complications, including stroke, seizure and organ failure and accounts for 15 percent of all preterm births in the U.S. Rates of the condition have increased 25 percent in the last ten years alone.https://www.uspreventiveservicestaskforce.org/uspstf/recommendation/low-dose-aspirin-use-for-the-prevention-of-morbidity-and-mortality-from-preeclampsia-preventive-medication

According to the World Health Organization, the U.S. is one of the only high-income countries where deaths related to pregnancy or childbirth are on the rise. Black women are also being disproportionately affected, with rates of severe maternal morbidity and mortality two to three times that of white women.

The COVID-19 pandemic has presented new challenges, as many expectant moms may be attending fewer in-person prenatal care visits. In turn, they may increase their risk of developing complications that go undetected.

Recent recommendations by the U.S. Preventive Services Task Force (USPSTF) and multiple medical professional societies recommend low-dose aspirin for the prevention of preeclampsia for women at high risk for developing the condition. By leveraging data analytics, the Aetna Maternity Program identifies pregnant women with risk factors for developing the condition for individualized outreach and education. Women at high risk are sent a personalized prenatal care kit that contains educational materials along with an 81-mg bottle of low-dose aspirin, a low-cost intervention that may reduce the risk for developing the condition. Members receive an appointment reminder card encouraging them to speak with their pregnancy care provider about the potential benefits of low-dose aspirin and whether it is right for them. All pregnant members are also mailed information developed by the Society for Maternal-Fetal Medicine on preeclampsia and prevention steps.

"This is an innovative, simple way to promote safer pregnancies by enhancing awareness about an important cause of maternal and infant harm," said Daniel Knecht, M.D., Vice President of Clinical Product for CVS Health. "This initiative is also designed to help close gaps in knowledge by supporting members in conversations with their providers."

Low-dose aspirin as a preventive therapy

While there is no cure for preeclampsia, taking one low-dose aspirin a day has been shown to reduce the risk of the condition and some of its complications. Pregnant women with risk factors such as hypertension, Type 1 or 2 diabetes, obesity, and a history of preeclampsia benefit from the use of prenatal aspirin, according to the USPSTF. When this therapy was started in the first trimester in at-risk women, it reduced the incidence of hypertension by 24% and preterm birth by 14%.

To further support women's health, Aetna is exploring additional ways to partner with network physicians and provide this latest guidance.

"CVS Health has delivery channels that can bring critical information and resources such as low-dose aspirin right to members' doorsteps. This outreach is coupled with a care management program featuring highly trained and dedicated nurses to support the personalized needs of pregnant members," noted Joanne Armstrong, M.D., head of Women's Health for CVS Health and an OB/GYN.

For more information about the Aetna Maternity Program and the company's efforts to prevent preeclampsia, click here.

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings from HealthHUB locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we're transforming health at www.cvshealth.com.

Contact

Kathleen Biesecker
bieseckerk@aetna.com
703-472-8466

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Creating safer pregnancies through preeclampsia prevention

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A new, first-of-its-kind initiative designed to prevent the devastating impacts of preeclampsia in pregnant members launched today as part of the Aetna Maternity Program. Building on the enterprise’s long-standing commitment to support expectant mothers on a path to better health, the initiative is focused on preventing this condition, a leading cause of maternal and infant illness and death that accounts for 15 percent of all preterm births in the U.S.https://www.preeclampsia.org/faqs

According to the Centers for Disease Control and Prevention, the U.S. is one of the only high-income countries where deaths related to pregnancy or childbirth are on the rise. This crisis also disproportionately affects Black women.https://www.cdc.gov/nchs/data/nvsr/nvsr69/nvsr69_02-508.pdfhttps://www.cdc.gov/reproductivehealth/maternal-mortality/ And, in recent months, the COVID-19 pandemic has created new challenges, as many expectant moms may be attending fewer in-person prenatal care visits that could help detect preeclampsia risks.

“Alarmingly, women today are 50 percent more likely to die in childbirth than their mothers were, and Black women are at an even higher risk. We must do more to address this public health crisis and keep moms and babies healthy,” says Daniel Knecht, M.D., CVS Health’s vice president of clinical products. “The goal of this initiative is to help empower our members to have productive discussions with their providers throughout their pregnancy journey.” 

Empowering safer pregnancies

Amidst the COVID-19 landscape, pregnant women may be attending fewer in-person prenatal care visits and in turn be at higher risk for developing complications that go undetected.

Read the infographic

By leveraging Aetna claims data, the program identifies high-risk pregnant members for individualized outreach and subsequently sends them an engaging, personalized prenatal care kit. Each kit contains educational materials about preeclampsia, along with an 81 mg bottle of low-dose aspirin, an intervention that can substantially reduce the risk for developing the condition. Members also receive an appointment reminder card encouraging them to have informed conversations with their obstetrician about the potential benefits of low-dose aspirin.Note: Pregnant women should always talk to their doctor before starting an aspirin regimen.

Although preeclampsia has no cure, taking one low-dose aspirin a day has been proven to be a low-cost, safe medication that can significantly cut the risk of the condition and some of its complications.https://www.nejm.org/doi/full/10.1056/NEJMoa1704559?query=recirc_curatedRelated_article Despite compelling evidence, providers and patients are largely unaware of aspirin’s effectiveness, highlighting the important need for continued education.

“CVS Health is well-positioned to improve both access to and outcomes of maternal and neonatal health care, including for causes of severe maternal morbidity that is disproportionately experienced among minority women,” noted Joanne Armstrong, M.D., CVS Health enterprise head of women’s health and an OB/GYN. “We have delivery channels that can bring critical information and resources, such as low-dose aspirin, right to members’ doorsteps. This outreach is coupled with a care management program featuring highly trained and dedicated nurses to support the personalized needs of pregnant members.”

The initiative is an exciting and simple way that CVS Health and Aetna are empowering safer pregnancies and connecting expectant mothers with preventative care that meets their unique needs. As part of the Aetna Maternity Program’s efforts, all pregnant members will receive a letter and flyer from the Society of Maternal-Fetal Medicine informing them about preeclampsia and its signs and symptoms.

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About CVS Health

We are a health care innovation company with a simple and clear purpose: Helping people on their path to better health.

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CVS Health at a glance

9,900+

retail locations in 49 states, the District of Columbia and Puerto Rico

More facts about CVS Health
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Our purpose

Every one of us at CVS Health shares a single, clear purpose: helping people on their path to better health.

Learn more about what drives our work

Diversity

We know that a diverse and inclusive workplace is essential to innovation and we're committed to developing and retaining a workforce that reflects the communities we serve.

Learn more about diversity at CVS Health
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Supplier diversity

We are working to create jobs and increase economic opportunities for the people and local businesses in the communities we serve. We source products from diverse, women-owned and small businesses.

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“Our ability to deliver innovative, high quality health and pharmacy services to our customers and communities is closely tied to our partnerships with diverse suppliers and diverse-owned pharmacies. Reflecting the diversity of our colleagues, customers and communities in our supplier base is the responsibility of every colleague at CVS Health with purchasing authority.”

Larry J. Merlo, President and CEO, CVS Health

Billion Dollar Roundtable

We have achieved $1 billion in spending annually with diverse suppliers, and have been named to the Billion Dollar Roundtable, an organization that promotes excellence in supply-chain diversity.

Learn more about this milestone

Our impact

In 2019, our engagement with small and diverse business led to over $5.6 billion in contributions to the U.S. economy and sustained 35,746 U.S. jobs.

Read about our supplier diversity Impact report Read our corporate social responsibility report

Awards and recognition

CVS Health has received a number of recognitions from the supplier diversity community.

Learn more

Our program

Our Supplier Diversity team partners with our business units to integrate supplier diversity into procurement activities, and with national organizations to identify and develop diverse businesses.

Doing business with us

We are always seeking new partners, and invite diverse-owned certified businesses to learn more about CVS Health, and to register your company profile online to be considered for future opportunities.

Learn more about our program
Supplier development

We understand that doing business with a large company like ours can be challenging, so we’ve developed resources to help you succeed, including an executive learning series for diverse suppliers.

Learn more about the CVS Health Success Model for Diverse Suppliers
Supplier outreach

We expand our supplier network by working closely with nationally recognized diversity organizations and communicating with diverse suppliers about building their businesses.

Connecting, engaging, and networking with diverse suppliers, advocacy organizations, and corporate partners is a key tenet of our supplier diversity program.

In 2020, we will be taking innovative approaches to maintain our engagement, utilizing virtual engagements to ensure the success of each of our programs.

Contact the Supplier diversity team for more information
Councils and affiliations

Becoming certified as a diverse supplier is one of the most important things your company can do to prepare to do business with CVS Health.

Learn more about organizations that can help you find the resources you need
Contact us

Supplier Diversity office

One CVS Drive
Mail Code 2250
Woonsocket, RI 02895

Email us

Diversity

CVS Health serves millions of people every day. For our company to thrive, it’s important to have a workforce that reflects not only our customers, but also the communities they live in.

Celebrating diversity

We work hard to develop a diverse workforce and provide a workplace that empowers all of our colleagues, regardless of their age, ethnicity and background.

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“CVS Health is a health care innovation company that is helping people on their path to better health. In order to achieve and sustain breakthrough innovation, we must seek out, listen to and leverage the voices of our diverse customers, clients, colleagues and communities. To me, diversity and innovation go hand in hand.”

Larry J. Merlo, President and CEO, CVS Health

Programs

Our strategic approach to managing diversity touches every aspect of our business.

Equal opportunity

It is our policy to recruit, hire, train, develop and promote the best people available, based solely upon job-related qualification.

Read our policy
Supplier diversity

CVS Health strives to provide outstanding service to our customers. Diverse suppliers play a critical role in helping us achieve that goal and ensuring our company’s continued success.

Find out how we are enhancing our program
Veterans

We understand the unique skills and experience qualified veterans, current military members and military spouses possess. That’s why CVS Health is hiring them for roles across all parts of our business.

Learn about our national programs and company initiatives
Workforce initiatives

CVS Health is committed to having a workforce that’s diverse. We work to ensure that youth, mature workers, veterans and other groups that reflect our communities have a place within our company.

Learn about our core workforce programs
Multicultural products and services

Our colleagues, customers, clients and patients come from countless backgrounds and cultures, and have distinct and varied needs.

Learn about our multicultural approach

Heroes2Careers military hiring program

CVS Health recognizes the value of military service and appreciates our nation’s veterans’ unparalleled skills and experience, and we are proud of our longstanding tradition of hiring qualified veterans and military spouses.

Our Heroes2Careers program is dedicated to hiring those who have served our country while executing on our commitment to build an inclusive, diverse workforce. The program provides a bridge to careers for military and the military-connected community by:

Conducting recruiting activities that help veterans and military spouses understand the opportunities available to them at CVS Health, and share how the skills they’ve gained while in uniform can translate to job functions and/or leadership positions.

  • Collaborating with the military community, community-based services and educational organizations to establish relationships and share best practices.

  • Educating teams across our organization about the benefits of recruiting and hiring veterans, as well as facilitating the military to civilian career transition.

  • Providing ongoing mentoring, performance management and assistance to help these individuals advance their careers within our organization.

  • Offering the VALOR support network, our colleague resource group that is focused on helping veterans.

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“As a new generation of service men and women come home, we owe them every opportunity to live the American Dream that they helped to defend.”

David Casey, Vice President, Workforce Strategies, CVS Health; U.S. Marine Corps Veteran

​​​​​​Recruiting at Fort Bragg

Heroes2Careers also represents our investment in the CVS Health Talent Connect Center (TCC) at Fort Bragg, North Carolina, an innovative employment and training facility dedicated to helping veterans, Guard and Reserve members and their families transition from military life to private sector civilian careers. The TCC is part of the Career Resource Center, which combines state-of-the-art technology with hands-on support to help veterans and their spouses throughout the human resources process, from writing a resume and conducting virtual interviews to speaking with leaders of various departments to learn about the many opportunities within the company.

Opportunities abound

Visit our Careers section for more information about the many career opportunities available to veterans and their spouses.

A female and male colleague collaborating in a common area at CVS Health’s headquarters.

myCVS Journey

CVS Health is a national leader in building partnerships that prepare youth for the world of work, school, and life success. At the core of this work is myCVS Journey Pathways to Health Care Careers, a nationally recognized program that introduces students of all ages to career opportunities in:

  • Pharmacy Services

  • Professional Management

  • Medical and Nursing

  • IT, Analytics, and Engineering

This STEM-enriched program is designed to engage young people (aged 5 to 24) in age-appropriate awareness, exploration, and preparation for health care careers. This school-to-career model begins in elementary grades and continues through high school with opportunities to learn about careers with CVS Health in pharmacy, professional management, nursing, and information technology. 


Building careers across the country

With more than 320 active youth partnerships across the country, we are able to provide:

  • On-the-job training and skills building

  • School-based career days

  • Work-based learning programs

  • Exploration of post-secondary educational opportunities

  • Interview training and resume assistance


Getting involved

School or community-based organization representatives
If you are a school or community-based organization representative interested in CVS Health’s myCVS Journey partnership opportunities for your students, please contact the Workforce Initiatives team to be connected with your local CVS Health representative.

Students
If you are interested in participating in the myCVS Journey program, please contact your school or community-based organization’s representative.

Download the myCVS Journey program brochure for more information.

Abilities In Abundance

Americans with disabilities make up nearly one-fifth of our total population, yet the unemployment rate among them is twice that of the U.S. overall rate. Unfortunately, the rates are even higher for women and minorities with disabilities.

To help these individuals find meaningful employment opportunities, we created the Abilities In Abundance program, which helps workers with disabilities access the security and prosperity that stable jobs can provide.

Skilled, productive workers with disabilities can be brought successfully into the workforce, and can make extraordinary contributions to our economy and our society. Abilities In Abundance works to break down the employment barriers people with disabilities face, such as limited access to skills training, and, too often, unfairly low expectations.

Leading with heart

The program, led by CVS Health’s Workforce Initiatives team, has spent the past two decades developing relationships with vocational rehabilitation agencies, non-profit organizations, and schools to provide job coaching, mentoring, training and follow-up support.

These collaborations have resulted in highly successful skills development programs, job training, and placement opportunities for individuals with intellectual and developmental disabilities, as well as those with a visual impairment.

Abilities In Abundance programs continue to be recognized across the country, demonstrating that hiring people from diverse groups is not only the right thing to do, it makes good business sense. 

Contact the Workforce Initiatives team to learn more about Abilities In Abundance.