Our commitment to mental wellbeing

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The mental health system can be complicated, unfamiliar, and hard to navigate for most people. The stigma attached to mental illness and addiction prevents people from seeking treatment, and for those who do seek help, it can be hard to find quality care in a timely manner.

CVS Health proactively supports individuals across the mental wellbeing continuum, building mental health resilience among those who are currently healthy, providing emotional wellbeing and social determinant support for those who are stressed or struggling, and robust clinical support and case management for individuals with a mental illness — and everything in between.


Working in our communities, and in partnership with providers and employers, CVS Health holistically addresses physical and mental health to improve overall health.

Engagement across the care continuum

We have developed a variety of access points — CVS Pharmacy®, Resources for Living (PDF), new technology and more — to improve mental wellbeing and health outcomes for members and families, their employers, and communities.

Flattening the second curve of COVID-19

As we combat the physical effects of COVID-19 pandemic, many of us are simultaneously confronted with deep feelings of stress, fear and anxiety. We are facing profound loss, economic uncertainty, social isolation, and worry for the health of those we love. This time of mental and emotional crisis is the ‘second curve’ of the pandemic, and we must work together to flatten this curve, too.

We’re proud to offer expanded mental wellbeing services and resources to support our most significantly impacted groups — frontline health care workers,  essential workers,  seniors, and furloughed and laid-off workers.

Learn more about resource we’re offering to help flatten the second curve.

Here 4 U

We understand life can feel overwhelming for young adults right now: COVID-19 has closed schools, isolated them from friends and family members and impacted their day-to-day lives in countless ways. That’s why we’ve launched the Here 4 U program as part of our Time For Care initiative to provide much needed mental health resources and education to young adults as well as other groups in need of special attention in the wake of the pandemic.

Reducing the number of suicides

Part of CVS Health’s commitment to helping people on their path to better health is a focus on reversing the devastating suicide trends in the United States. With the right intervention and support, suicide is known to be preventable. We offer resources to support a variety of groups — young adults and college students, attempt survivors, Aetna members and CVS Health colleagues.

Learn more about the suicide prevention resources we offer.

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Resources

Resources for Living (RFL) offers a variety of well-being services and support options for everyone–even for those not on an Aetna insurance plan. Individuals can call our Resources for Living (RFL) line at 1-833-327-AETNA (1-833-327-2386) for in-the-moment phone support.

Emotional well-being resources to support you and your loved ones. These include tools to manage stress and anxiety, support parents and children, and care for your own mental health.

Learn about your emotional health and take needed action. Take a simple depression check or take a simple anxiety check.

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CVS Health launches Symphony™ to support senior safety at home and enhance caregiver peace of mind

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WOONSOCKET, R.I. — CVS Health (NYSE:CVS) recently introduced the Symphony™ medical alert system to help caregivers monitor the safety and well-being of loved ones, even from afar. 

This collection of in-home and wearable devices offers a new at-home experience by connecting a suite of sensors that can monitor for falls, motion, and room temperature while also providing a 24/7 personal emergency response platform for use when needed. Symphony is designed to support the growing number of seniors choosing to maintain an independent lifestyle at home, as well as those involved in their care.

“We’re committed to helping consumers on their path to better health and new consumer health innovations like Symphony can help give caregivers peace of mind as they monitor a loved one’s safety and well-being through a truly differentiated connected health approach,” said Adam Pellegrini, SVP of Enterprise Virtual Care & Consumer Health at CVS Health.

The center of the Symphony ecosystem is the voice-activated Smart Hub which enables hands-free calls with caregivers or emergency responders, while also monitoring motion, temperature, and air quality within the home.

Symphony features a free app for caregivers that provides alerts for falls or other emergencies and assists with facilitating care coordination. Additionally, smart algorithms within the app track and alert caregivers when normal conditions, such as average room temperature or air quality, are disrupted, suggesting when the caregiver may want to check in with their loved one.

Designed to fit a family’s specific needs and adapt to a variety of homes, two easy-to-use Symphony device options are available: the Basic Bundle and Essential Bundle. While both systems come equipped with the Smart Hub and a wearable care button, the Essential Bundle also includes motion sensors and a voice-activated Fall Sensor to automatically detect falls in the bathroom, where the majority of accidents occur. Complementary devices are available for both bundles if desired, including additional motion sensors to extend the range of coverage in larger homes, and entry sensors for use on doors, cabinets or windows.

Pricing starts at $149.99 for the Symphony Basic Bundle and $249.99 for the Essential Bundle. A monthly service fee is required, although no long-term contract is needed to activate. Once activated, each Symphony bundle can help support safety at home as well as in the event of an emergency. Customers can find Symphony available now at CVS HealthHUB® locations or online at cvs.com/symphony.

About CVS Health

CVS Health is a different kind of health care company. We are a diversified health services company with nearly 300,000 employees united around a common purpose of helping people on their path to better health. In an increasingly connected and digital world, we are meeting people wherever they are and changing health care to meet their needs. Built on a foundation of unmatched community presence, our diversified model engages one in three Americans each year. From our innovative new services at HealthHUB® locations, to transformative programs that help manage chronic conditions, we are making health care more accessible, more affordable and simply better. Learn more about how we're transforming health at www.cvshealth.com.

Media contact

Carissa Falzarano
617-733-6189
falzaranoc@aetna.com

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CVS Health collaborates with Cancer Treatment Centers of America to provide in-home chemotherapy

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Coram, CVS Health’s infusion care business, will administer cancer treatment at home for eligible CTCA patients

Home-based chemotherapy is a convenient, accessible way to help avoid unnecessary risk or exposure to COVID-19 from inpatient or in-office cancer care

Woonsocket, R.I. — CVS Health (NYSE: CVS) announced today it is working with Cancer Treatment Centers of America® (CTCA) to increase access to chemotherapy at home for eligible, fully insured patients. Together, the companies are focused on minimizing patient exposure to COVID-19 from inpatient or hospital outpatient settings during the ongoing pandemic while ensuring continuity of critical cancer care. The program leverages Coram’s home infusion capabilities, coupled with training in chemotherapy administration based on Oncology Nursing Society guidelines, harnessing CTCA’s expertise as a top oncology care provider to give patients who may have delayed their care due to COVID-19 the flexibility to receive treatment from the safety and comfort of home. 

“The COVID-19 pandemic has created new challenges for immunocompromised patients with cancer looking for ways to safely continue their care, while minimizing their exposure to the virus,” said Sree Chaguturu, M.D., Chief Medical Officer of CVS Caremark and CVS Specialty. “This collaborative arrangement with Cancer Treatment Centers of America allows us to combine our unique expertise in home infusion and clinical oncology to help more patients access treatment from the safety of their home.”

Clinically eligible and fully insured CTCA patients with a range of cancers, including breast cancer, lung cancer, prostate cancer, colorectal cancer, head and neck cancers, and some genitourinary cancers on particular chemotherapy/immunotherapy medications, will begin their first cycles of infused chemotherapy in the hospital or outpatient care center, and, if tolerated over a number of months, can be transitioned home for continued infusions. Once home, patients will receive in-home Coram nurse visits to administer the therapy, paired with regular telehealth visits and digital therapeutic check-ins with their CTCA clinician, care team, pharmacists and other clinical staff as needed. More information is available at www.cancercenter.com/oncology-clinic-at-home.

“Putting patients first has been our philosophy for over 30 years, and working together with CVS is an extension upon in which we can better meet their needs, especially in light of a pandemic. For a variety of reasons, COVID-19 has caused far too many people to skip or delay treatments. We’re seeing a 50% reduction in infusions, and, while a slight delay in treatments may have been appropriate at the pandemic’s onset, data is now pointing to increased mortality risk with every month of delayed care,” said Dr. Chevon M. Rariy, M.D., CTCA telehealth program director. “We’re proud to be working with Coram to provide home infusion of cancer treatment that prioritizes the safety of patients, their families and health care workers.” 

In collaboration with CTCA and their approach to quality, safe care, coupled with more than 35 years of infusion expertise, Coram has the ability to reach 97 percent of the U.S. population. The program is being piloted in the Atlanta market and will expand to other geographies over the next few months to help increase access to important home-based cancer care during and beyond the pandemic. More information on the steps that CVS Health is taking to address the COVID-19 pandemic is available at the company's frequently updated COVID-19 resource center.

About CVS Health

CVS Health is a different kind of health care company. We are a diversified health services company with nearly 300,000 employees united around a common purpose of helping people on their path to better health. In an increasingly connected and digital world, we are meeting people wherever they are and changing health care to meet their needs. Built on a foundation of unmatched community presence, our diversified model engages one in three Americans each year. From our innovative new services at HealthHUB locations, to transformative programs that help manage chronic conditions, we are making health care more accessible, more affordable and simply better. Learn more about how we're transforming health at www.cvshealth.com.

About Cancer Treatment Centers of America

Cancer Treatment Centers of America® (CTCA) is a national oncology network of hospitals and outpatient care centers offering an integrated approach that combines surgery, radiation, chemotherapy, immunotherapy and advancements in precision medicine with supportive therapies to manage side effects and enhance quality of life during treatment and into survivorship. CTCA® publishes treatment results bi-annually including patient experience, length of life, quality of life, patient safety and quality of care. CTCA also offers qualified patients a range of clinical trials that may reveal new treatment options supported by scientific and investigational research. CTCA patient satisfaction scores consistently rank among the highest for all cancer care providers in the country. Visit cancercenter.com for more information.

Media contact

Maggie Naples
CVS Health
401-302-2390
maggie.naples@cvshealth.com

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Talking prescription bottles can make life easier

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If you know someone who struggles to read a prescription label, Spoken Rx may be able to help. An innovative feature on the CVS Pharmacy app, Spoken Rx reads prescription information aloud in English or in Spanish, and is available free of charge to smartphone users. 

“CVS is always looking for new ways to innovate for our patients and we want to be on the front end of innovation,” explained Christy Letourneau, Director, Pharmacy Operations. “ Our patients have greater autonomy and are empowered to hear and listen to what the directions are for their medications which helps them take control of their healthcare.”

People who are blind or visually impaired, aging adults, individuals with dyslexia or other learning disabilities and non-English speakers especially benefit from this pharmacy innovation. “More than just a safety tool, Spoken Rx increases both self-reliance and quality of life,” said Kim Charlson, the past president of the American Council for the Blind (ACB). “I don’t have to wait to ask somebody who is sighted to help me figure out which prescription bottle is which. I can take care of it right away,” she says. 

A CVS Pharmacy customer in Amherst, MA commented, “Thank you for introducing the talking RX prescription reader. I have been waiting for this for years.”    

Joy Ross, a social media influencer and You Tuber who is blind, describes Spoken Rx as “an extremely brilliant idea for prescriptions. I’m glad a company is finally thinking about the visually impaired. I’m now a customer for life because of this one simple item/feature that will benefit many.”

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Have trouble reading your prescription labels? A Spoken Rx feature on your phone’s CVS Pharmacy app can read it to you!

Rollout Plan and How to Sign Up

With a launch that started this past summer, Spoken Rx is offered in 1,500 retail pharmacies and will be available in all retail locations by the end of 2021. Customers can request Spoken Rx by calling their local CVS Pharmacy to learn when the innovation will be available and registering over the phone. A pharmacist then encodes a smart RFID tag on a prescription label that can be scanned by the CVS Pharmacy app on both Apple and Android phones. CVS Pharmacy is also exploring options for a physical speaker for customers without a smartphone.  

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CVS Health provides update on COVID-19 vaccinations in long-term care facilities

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Company is on track based on federal partnership agreement, with shots in arms increasing daily

WOONSOCKET, R.I., Jan. 6, 2021/PRNewswire/ -- CVS Health (NYSE: CVS) is now administering COVID-19 vaccines in skilled nursing facilities in 49 states, with the rollout beginning in 36 states and Washington, D.C. last week. Start dates were as follows:

  • December 21: Connecticut, Florida, Kentucky, Maine, Nevada, New Hampshire New York, Ohio, Oklahoma, Oregon, Vermon
  • December 23: Maryland
  • December 28: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Delaware, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Jersey, New Mexico, North Carolina, North Dakota, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Washington, D.C, Wisconsin
  • January 4: Puerto Rico, Wyoming
     

Start dates were chosen by each state, in addition to which types of long-term care facilities to activate first. The most at-risk patients were prioritized; of the approximately 15,000 skilled nursing facilities nationwide, nearly 8,000 chose to partner with CVS Health. The company expects to complete administration of first doses in skilled nursing facilities by January 25, consistent with timelines originally shared with states and provided by the Centers for Disease Control and Prevention (CDC).

States will have activated nearly 31,000 assisted living facilities partnering with CVS Health by next week, with first doses administered in all facilities within three to four weeks of start dates. Activation dates at the remaining nearly 8,000 CVS Health partner facilities have yet to be determined by states.

"Our work with long-term care facilities isn't a mass vaccination effort quite the opposite," said Larry J. Merlo, President and Chief Executive Officer, CVS Health. "We're dealing with a vulnerable population that requires onsite and, in some cases, in-room visits at facilities with fewer than 100 residents on average. Despite these challenges we remain on schedule, and the number of vaccines we administer will continue to rise as more facilities are activated by the states."

CVS Pharmacy teams will make three visits to each long-term care facility to ensure residents and staff receive their initial shot and critical booster. Most residents and staff will be fully vaccinated three to four weeks after the first visit, depending on which vaccine they receive.

CVS Health has been following COVID-19 vaccination reporting protocols to state immunization registries and the CDC, but what is shared publicly is typically outdated by 48 72 hours. The company will now make national and state-level figures available here, with weekday updates at approximately 4 p.m. ET. While uptake among residents remains encouragingly high, the actual number of residents is approximately 20 30 percent lower than facility projections that were based on bed count. Initial uptake among staff is low, part of which is likely due to facilities wanting to stagger vaccinations between visits.

Per an agreement with the Department of Health and Human Services, COVID-19 vaccines will eventually be available at all CVS Pharmacy locations throughout the country subject to product availability and prioritization of populations, which will be determined by states. No vaccines are currently available at CVS Pharmacy locations, but the company is in discussions with several states to make a limited number of doses available in the coming weeks in advance of the broader rollout. Vaccines in a retail setting will be offered on an appointment-only basis via CVS.com or through the CVS Pharmacy app, and there will be a dedicated 800 number for people without online access. CVS Pharmacy has the capacity to administer 20 - 25 million shots per month.

Multimedia assets, including b-roll and still photography, are available here. More information on steps CVS Health has taken to address the pandemic is available at the company's frequently updated COVID-19 resource center.

About CVS Health

CVS Health is a different kind of health care company. We are a diversified health services company with nearly 300,000 employees united around a common purpose of helping people on their path to better health. In an increasingly connected and digital world, we are meeting people wherever they are and changing health care to meet their needs. Built on a foundation of unmatched community presence, our diversified model engages one in three Americans each year. From our innovative new services at HealthHUB locations, to transformative programs that help manage chronic conditions, we are making health care more accessible, more affordable and simply better. Learn more about how we're transforming health at www.cvshealth.com.

Media contact

T.J. Crawford
212-457-0583
crawfordt2@aetna.com

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2020: A year like no other

2020: A year like no other
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Danielle Taylor, a CVS Pharmacy District Leader in New Orleans told us, “2020 is one for the books!” In addition to battling with COVID-19, they’ve had an unforgiving run of hurricanes. Danielle has had quite the year herself, as both a daughter and a mother, navigating this pandemic up close and personal. We first met her and her team back in May.

As you’ll see, for this episode of Healthy Communities News, we’re bringing you updates from the inspiring stories we’ve covered over the past year — people rising to meet unprecedented challenges, together.

In this episode of the podcast (below), we’ll take you from Atlanta’s Westside, where its civil rights history still inspires today’s movements; to Boston, where a gutsy nonprofit that’s been using food as medicine for 30 years has reinvented itself in the face of the coronavirus. As well as Miami-Dade County where Branches is equipping students in new ways to keep learning. And downtown Houston, Texas, where the San José Clinic seems to have been preparing for a healthcare crisis just like the one we find ourselves in… since 1922.

Tune in and subscribe to our podcast

Listen to Healthy Communities News on the go using your favorite podcast platform.

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CVS Health begins administering COVID-19 vaccines in long-term care facilities

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Majority of facilities nationwide have selected CVS Pharmacy as vaccination provider

WOONSOCKET, R.I. — CVS Health (NYSE: CVS) has formally launched its COVID-19 vaccination program for long-term care facilities, whose residents have been disproportionality impacted by the pandemic. CVS Pharmacy teams will administer the first dose of the Pfizer vaccine in facilities across 12 states this week, and the company expects to vaccinate up to four million residents and staff at over 40,000 long-term care facilities through the program.

"Today's rollout is the culmination of months of internal planning and demonstrates how the private sector can use its expertise to help solve some of our most critical challenges," said Larry J. Merlo, President and Chief Executive Officer, CVS Health. "I'm grateful for the herculean efforts of everyone involved, including our health care professionals who will be deployed throughout the country to bring peace of mind to long-term care facility residents, staff, and their loved ones."

CVS Pharmacy teams will make three visits to each long-term care facility to ensure residents and staff receive their initial shot and critical booster. The majority of residents and staff will be fully vaccinated three to four weeks after the first visit, depending on which vaccine they receive. CVS Health expects to complete its long-term care facility vaccination effort in approximately 12 weeks.

CVS Health will administer COVID-19 vaccinations starting this week in the following states: Connecticut, Florida, Kentucky, Maine, Maryland, Nevada, New Hampshire, New York, Ohio, Oklahoma, Oregon, and Vermont. Vaccinations will begin in 36 more states, as well as the District of Columbia, on December 28. Puerto Rico will activate on January 4.

The long-term care facility vaccination effort is a precursor to the eventual availability of COVID-19 vaccines at all CVS Pharmacy locations throughout the country subject to product availability and prioritization of populations, which will be determined by states. Vaccines in a retail setting will be offered on an appointment-only basis via CVS.com or through the CVS Pharmacy app, and there will be a dedicated 800 number for people without online access. CVS Pharmacy will have the capacity to administer 20 to 25 million shots per month.

"Vaccinating one of our most vulnerable populations is the latest milestone in our multifaceted pandemic response, which includes testing more than 10 million people for the virus since March," stated Karen S. Lynch, currently Executive Vice President, CVS Health and President, Aetna, who will become the company's next President and CEO on February 1. "The eventual availability of COVID-19 vaccines in communities across the country will bring us one step closer to overcoming the most significant health challenge of our lifetime."

Multimedia assets from a December 18 visit to a long-term care facility in Connecticut are available here, in addition to interviews with CVS Health executives. More information on steps CVS Health has taken to address the pandemic is available at the company's frequently updated COVID-19 resource center.

About CVS Health

CVS Health is a different kind of health care company. We are a diversified health services company with nearly 300,000 employees united around a common purpose of helping people on their path to better health. In an increasingly connected and digital world, we are meeting people wherever they are and changing health care to meet their needs. Built on a foundation of unmatched community presence, our diversified model engages one in three Americans each year. From our innovative new services at HealthHUB locations, to transformative programs that help manage chronic conditions, we are making health care more accessible, more affordable and simply better. Learn more about how we're transforming health at www.cvshealth.com.

Media contact

T.J. Crawford
212-457-0583
crawfordt2@aetna.com

Staff and a resident, the first to receive a COVID-19 vaccine, celebrate at the Reservoir Skilled Nursing Facility in Connecticut.
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CVS Health Live: Preparing for a COVID-19 vaccine

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CVS Health leaders discuss the latest on COVID-19 vaccines including the science behind the vaccines in development, who will receive vaccines first and what to expect once vaccines are available to the general public.

For more information and up-to-date news, please visit our COVID‑19 resource center.

Dr. Sree Chaguturu, M.D.
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CVS Health completes rollout of time delay safes in all of its Oklahoma pharmacies

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New Safes for controlled substances anticipated to help reduce robbery incidents

All 79 CVS Pharmacy locations in the state now using time-delay safe technology

WOONSOCKET, R.I. — As part of an ongoing commitment to helping build healthier and safer communities, CVS Health (NYSE: CVS) completed the installation of time delay safe technology in all of its 79 Oklahoma CVS Pharmacy locations, including those in Target stores. The safes are anticipated to help prevent pharmacy robberies and the potential for associated diversion of controlled substance medications including opioid medications such as oxycodone and hydrocodone by electronically delaying the time it takes for pharmacy employees to open the safe. In addition, the safes are anticipated to help CVS Pharmacy ensure the safety and well-being of its customers and employees.

"I commend the leadership of CVS Pharmacy for implementing this technology that will act as a deterrent for would-be pharmacy thieves and will also thwart diversion from stores," said Oklahoma Attorney General Mike Hunter. "The opioid epidemic has ravaged communities across our state and nation. With the ongoing Coronavirus pandemic, experts have seen a resurgence of opioid addictions. This technology will ensure the safety of those behind the counter and from these dangerous drugs getting into the wrong hands. Innovation and ingenuity are just as important as policy proposals when protecting our communities. I thank the company for its work in keeping Oklahomans safe."

CVS Health first implemented time delay safe technology in 2015 in CVS Pharmacy locations across Indianapolis, a city experiencing a high volume of pharmacy robberies at the time. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where time delay safes had been installed.

Since then, the company has introduced time delay safes across 15 states and the District of Columbia, resulting in a 50 percent decline in robberies at CVS pharmacies in those local communities.

"Pharmacy robberies are a challenging issue for every pharmacy, and we are committed to doing all we can to reduce the number of incidents in our Oklahoma stores," said Tom Moriarty, Chief Policy Officer and General Counsel, CVS Health. "We have seen that time delay safes, combined with other security policies and procedures in place at our stores, can greatly reduce these incidents and are pleased to roll out this enhanced security measure. These safes will help ensure that our pharmacies remain a safe environment for our patients and colleagues."

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations in Oklahoma with time delay safes display visible signage warning that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

CVS Health's time delay safe program is one of many company initiatives to help address and prevent prescription opioid misuse and diversion.

Through its Safe Medication Disposal Program in Oklahoma, for example, the company has installed 23 drug disposal kiosks in select CVS Pharmacy locations in the state.

Presently, the company supports more than 2,800 safe medication disposal units in CVS Pharmacy locations nationwide. Over the past several years, the company has also donated over 1,000 units to local law enforcement. Together, these existing medication disposal units have collected more than 2.1 million pounds of unwanted medications that might otherwise have been diverted, misused or ended up in the water supply.

Located in the pharmacy area of the CVS store and similar in design to a postal box, the safe medication disposal units allow customers to drop off unused prescriptions in a container or in sealed plastic bags if liquids or multiple medications are included.

Additionally, CVS Pharmacy locations that do not offer a safe medication disposal kiosk offer DisposeRx packets at no cost to patients filling an opioid prescription for the first time. According to the manufacturer, when warm water and the DisposeRx powder are added to a container, the combination breaks down medications including powders, pills, capsules, tablets, liquids or patches to a non-divertible biodegradable gel, allowing for safe disposal in the trash at home.

CVS Health's commitment to helping prevent and address drug misuse and diversion also extends to community education and increasing access to the opioid overdose-reversal drug naloxone.

Our Pharmacists Teach Program connects volunteer CVS pharmacists with local students to encourage conversation and teach youth about the dangers of prescription drug misuse. Since 2015, our pharmacists have volunteered their time and delivered curriculum to nearly 600,000 teens and parents across the country. We've partnered with Discovery Education to expand the reach of Pharmacists Teach into more classrooms with a no-cost digital prevention program called Dose of Knowledge. This program provides standards-aligned resources to educators and pharmacists across the U.S. and strives to empower educators and pharmacists to address substance misuse and educate students to make good decisions for the health and well-being of themselves and their community.

Finally, CVS Pharmacy patients can now access the opioid overdose-reversal drug naloxone without an individual prescription at every CVS Pharmacy location nationwide, including all 50 states, Washington, D.C. and Puerto Rico. CVS Health has also worked with Google to help people locate naloxone at CVS Pharmacy and other locations in their community using Google's locator tool.

With its national reach and local presence, CVS Health has been working hard to help address opioid misuse and diversion with an enterprise-wide approach. To learn more about CVS Health's efforts, visit the company's Opioid Response website.

For downloadable time delay safe photos, please visit the Media Resource Center.

About CVS Health

CVS Health is a different kind of health care company. We are a diversified health services company with nearly 300,000 employees united around a common purpose of helping people on their path to better health. In an increasingly connected and digital world, we are meeting people wherever they are and changing health care to meet their needs. Built on a foundation of unmatched community presence, our diversified model engages one in three Americans each year. From our innovative new services at HealthHUB locations, to transformative programs that help manage chronic conditions, we are making health care more accessible, more affordable and simply better. Learn more about how we're transforming health at www.cvshealth.com.

Media contact

Monica Prinzing
831-241-8294
PrinzingM@aetna.com

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CVS Health increases access to flu vaccines in communities of need

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WOONSOCKET, R.I. — CVS Health (NYSE: CVS) today announced it is supporting a nearly $3 million commitment to increasing access to flu vaccines for underserved communities throughout the country. Through its Project Health initiative, CVS Health is contributing $2 million to the National Association of Free and Charitable Clinics (NAFC) to help distribute flu vaccines to those who may otherwise not have access. Additionally, the company is working with Bank of America and General Motors to support increased access to flu vaccines in even more communities nationwide.

"Underserved communities have been hit particularly hard by COVID-19, so supporting flu prevention in these communities is even more important," said Eileen Howard Boone, SVP of Corporate Social Responsibility and Philanthropy, CVS Health. "Through our work with Free Clinics, and in teaming up with Bank of America and General Motors, we aim to expand our reach to individuals who may not otherwise have access to flu vaccines."

CVS Health's Project Health flu initiative will support free and charitable clinics in areas across the country, helping clinics increase capacity to provide flu vaccinations. Clinics in California, Florida, Georgia, Illinois, Kentucky, Maryland, New York, North Carolina, Pennsylvania, South Carolina, Texas will receive support. These grants extend the mission of Project Health which aims to break down the barriers for people to access quality and affordable health care.

"We are grateful to CVS Health for their continued commitment to supporting the work of Free and Charitable Clinics which provide access to needed health care services to underserved communities throughout the country," said Nicole Lamoureux, NAFC President and CEO. "This program will allow clinics to distribute needed flu vaccines to people in their communities that otherwise might not have access to vaccinations."

In addition to contributing to the National Association of Free and Charitable Clinics, CVS Health is working with Bank of America and General Motors to reach even more individuals in these areas of significant need. Bank of America is funding vouchers for free flu vaccines, redeemable at CVS Pharmacy and MinuteClinic locations in seven select cities: Boston, Detroit, Dallas, Jacksonville, Oklahoma City, Phoenix and Greater Washington, D.C. Additionally, General Motors is funding vouchers for free flu vaccines, redeemable at CVS Pharmacy and MinuteClinic locations in the Los Angeles area and across southern California.

"We are committed to working with the public and nonprofit sectors as one global community to address this health crisis and to provide the necessary resources to protect our most vulnerable populations," said Andrew Plepler, head of Environmental, Social and Governance at Bank of America. "Offering access to free flu prevention complements our other health-focused efforts including supplying PPE, supporting community-based testing and care, addressing food insecurity and providing access to mental health resources."

Flu prevention is critical during the COVID-19 pandemic so hospitals are not overwhelmed with cases of both COVID-19 and flu. And with seasonal flu outbreaks beginning as early as October and lasting as late as May, it is never too late to get a flu shot as it is the best defense against getting the flu. Getting a flu shot is one way to help protect individual health, especially for those who are more vulnerable to serious flu illnesses and people with certain chronic health conditions, like diabetes, high blood pressure and heart disease.

"We are proud to collaborate with CVS Health to increase access to flu vaccines for underserved communities in the Los Angeles area and across southern California," said Dr. Jeffery Hess, General Motors Chief Medical Director. "Now more than ever, it is important to be protected with a flu shot to help reduce flu illnesses and prevent flu-related hospitalizations and deaths, especially amid the COVID-19 pandemic. So many communities are enduring multiple crises during this difficult time, and we are grateful to be able to provide this support."

About CVS Health

CVS Health is a different kind of health care company. We are a diversified health services company with nearly 300,000 employees united around a common purpose of helping people on their path to better health. In an increasingly connected and digital world, we are meeting people wherever they are and changing health care to meet their needs. Built on a foundation of unmatched community presence, our diversified model engages one in three Americans each year. From our innovative new services at HealthHUB locations, to transformative programs that help manage chronic conditions, we are making health care more accessible, more affordable and simply better. Learn more about how we're transforming health at www.cvshealth.com.

Media contact

Courtney Tavener
401-712-3698
Courtney.Tavener@CVSHealth.com

A woman, wearing a face mask, receives a vaccination in an examination room from a nurse practitioner, also wearing a face mask.
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