Our opioid response strategy

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Our expansive reach, expertise and access to local communities has uniquely positioned us to help address prescription misuse and abuse with an enterprise-wide approach. In 2018, we continued to expand our efforts through a variety of programs and initiatives, including education, safe prescription drug disposal, advocacy and collaboration with partners. 

To learn more about our efforts to address opioid misuse and abuse, read our 2018 Corporate Responsibility Report or visit Our Opioid Response.

Our community commitments

Through our company and the CVS Health and Aetna Foundations, we make strategic investments to support health care access in local communities, including work to mitigate and prevent prescription drug abuse.

Our community-level work in 2018 included:

  • Continued partnership between CVS Health Foundation and the National Association of Community Health Centers to provide grants to 12 additional community health centers

  • Extension of our philanthropic efforts through the Aetna Foundation, which provides state and community-based grants to address opioid abuse nationally.

  • Expansion of our Pharmacists Teach prevention education program to provide curriculum to CVS Caremark members and to reach parents in 26 new states.

Patient- and member-focused prevention

Our opioid abuse prevention efforts reached patients and members in 2018 through:

  • The implementation of enhanced opioid utilization management for our CVS Caremark clients, who represent 94 million member lives.

  • Strengthened counseling for CVS Pharmacy patients filling their first opioid prescription, and new training for retail pharmacists on medication assisted treatment (MAT), so that they are able to provide the best care for patients struggling with opioid-use disorder.

  • Expansion of our safe medication disposal program, adding 750 units in CVS Pharmacy locations and continued work with The Partnership™ at Drugfree.org to make drug collection units available to law enforcement agencies.

  • Plans to expand Aetna’s 2018 pilot program, “Guardian Angel,” which provides Aetna members who recently experienced an opioid overdose with support from a clinician, specializing in substance use disorders.

Continuing our best-in-class governance and our public policy work

Overseeing our opioid-related efforts is our Board of Directors, which is committed to ensuring that we are developing solutions to prescription opioid abuse. And within our Board of Directors, our Medical Affairs Committee is taking on a broader scope of responsibilities, including matters related to opioid safety.

We are also working to make a difference in our communities by advocating for legislation that addresses opioid misuse and abuse. Across the country, we’re collaborating with community leaders, policymakers, law enforcement and health care professionals to expand opioid education, encourage safe prescription drug disposal and advocate for new policies that tackle this public health challenge. We’ve also advocated to be able to offer access to naloxone, the lifesaving opioid overdose-reversal drug, without a prescription to CVS Pharmacy patients in 48 states. 

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Strengthening Our Commitment to Ethical Sourcing Across Our Supply Chain

Strengthening Our Commitment to Ethical Sourcing Across Our Supply Chain
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The Responsible Factory Initiative logo

Our purpose of helping people on their path to better health doesn’t just apply to our patients, customers and clients — it also means ensuring a safe working environment for not only our employees, but for our suppliers worldwide.

To demonstrate this commitment, CVS Health recently became the first health care retailer to join the Responsible Factory Initiative (RFI), an initiative of the Responsible Business Alliance (RBA), the world's largest industry coalition dedicated to corporate social responsibility in global supply chains. Through the partnership, RFI will provide a set of tools — including online classes in multiple languages — to our suppliers and factories to support continuous improvement of social, environmental and ethical conditions.

Part of CVS Health’s Ethical Sourcing and Customs-Trade Partnership Against Terrorism (CTPAT) program, the RFI trainings will assist our global suppliers and factories in addressing findings from their audits and facilitate the implementation of more robust internal management systems.  The training offerings focus on some of the most critical risks in supply chain manufacturing including: health and safety, chemical management, environmental sustainability, recognizing forced labor and corrective action planning.

The RFI was launched in 2018 to provide a unifying architecture for RBA factory-level tools and programs that meet the needs of suppliers and factories at varying levels of responsible sourcing program maturity. The RBA has been developing tools and programs for over 10 years to measure and improve workplace corporate social responsibility performance.

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CVS Pharmacy Completes Rollout of Time Delay Safes in All of Its Tennessee Pharmacies

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New safes for controlled substances will help combat opioid epidemic in the state and reduce robbery incidents

All 169 CVS Pharmacy locations in Tennessee area now using time-delay safe technology

WOONSOCKET, R.I., April 4, 2019 /PRNewswire/ -- CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), announced today that it has completed the rollout of time delay safes in all of its 169 CVS Pharmacy locations in Tennessee. The safes will help prevent pharmacy robberies and combat the ongoing opioid epidemic in the state by helping to prevent diversion of controlled substance narcotic medications by keeping them out of the hands of unauthorized individuals. In addition, the safes will help CVS Pharmacy ensure the safety and well-being of its customers and employees.

Controlled substance narcotic medications that are sought after by robbers, such as oxycodone and hydrocodone, are now stored in time delay safes in every CVS Pharmacy in the state of Tennessee. Time delay safes help deter pharmacy robberies by electronically delaying the time it takes for pharmacy employees to be able to open the safe. CVS Pharmacy first implemented time delay safes in Indianapolis, a city experiencing a high volume of pharmacy robberies, in 2015. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where the time delay safes had been installed.

"Pharmacy robberies are a challenging issue for every pharmacy and we are committed to doing all we can to reduce the number of pharmacy robbery incidents in our Tennessee stores," said Everett Moore, Division Vice President of CVS Pharmacy. "We have seen that time delay safes, combined with the other security policies and procedures in place at our stores, can greatly reduce these incidents and are pleased to roll out this enhanced security measure. These safes will help ensure that our pharmacies remain a safe environment for our patients and colleagues."

"CVS Health has been a great community partner in Tennessee, and I applaud the company on the installation of time delay safes in all of their pharmacies across our state," said State Senator Steven Dickerson. "The opioid epidemic has hit Tennessee especially hard, as it has so many other states, and our communities are working to fight this growing problem each and every day. An important way to do so is to ensure that medications are kept out of the wrong hands and these safes will help do just that."

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations with time delay safes display highly-visible signage to inform the public that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

"Abuse of prescription painkillers and other medication is a significant factor in Nashville's crime. From time to time, pharmacies are targeted," said Deputy Chief William "Todd" Henry, Metro Nashville Police Department and representing the Tennessee Association of Chiefs of Police. "The use of smart technology, like that being displayed today, to help prevent thefts, burglaries and robberies enhances the safety of us all."

The implementation of time delay safes across all CVS Pharmacy locations in Tennessee is the latest in a series of measures put in place by CVS Health to help combat prescription drug abuse in the state. CVS Health's commitment to preventing and addressing prescription drug abuse extends to community education, efforts to encourage safe disposal of unused medication and increasing access to the opioid overdose-reversal drug naloxone. The company's Pharmacists Teach program brings CVS Pharmacists to schools across the country to talk to students and parents about the dangers of prescription drug abuse. More than 456,000 students across the country, including 5,390 in Tennessee, have participated in the program.

CVS Health has also completed installation of 19 safe medication disposal units in CVS Pharmacy stores in Tennessee, in addition to the five units it has donated to Tennessee law enforcement agencies. Nationwide, nearly 1,000 safe medication disposal units have been installed in CVS Pharmacy locations, adding to the more than 900 units the company has donated to law enforcement agencies. In total, the company has facilitated nearly 1,900 units nationwide, which have collected more than 719,000 pounds, or 326 metric tons of unwanted medication, including more than 5,700 pounds, or more than 2.5 metric tons in Tennessee alone. Increasing community access to safe medication disposal helps rid homes of unused medications that could otherwise be diverted, abused or contaminate the water supply if disposed of improperly.

Additionally, CVS Health has worked with 48 states including Tennessee and Washington, DC to increase access to the opioid overdose-reversal drug naloxone, also known as Narcan. Patients can obtain this life-saving medication, which is a safe and effective antidote to opioid overdoses, without an individual prescription in these states.

About CVS Pharmacy

CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), is America's leading retail pharmacy with over 9,800 locations. It is the first national pharmacy to end the sale of tobacco and the first pharmacy in the nation to receive the Community Pharmacy accreditation from URAC, the leading health care accreditation organization that establishes quality standards for the health care industry. CVS Pharmacy is reinventing pharmacy to help people on their path to better health by providing the most accessible and personalized expertise, both in its stores and online at CVS.com. General information about CVS Pharmacy is available at http://www.cvshealth.com.

Media Contact:

Amy Lanctot
(401) 770-2931
Amy.Lanctot@CVSHealth.com

SOURCE CVS Pharmacy

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CVS Health Named One of Fast Company’s 2019 Most Innovative Companies

CVS Health Named One of Fast Company’s 2019 Most Innovative Companies
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CVS Health has been named one of Fast Company’s most innovative companies for 2019.

The annual list, which ranked CVS Health #3 in the beauty sector, recognizes companies that are “making the most profound impact on both industry and culture.”

CVS Health was recognized for our Beauty Mark initiative, which launched in 2018 and was designed to create new industry standards for post-production alteration of beauty imagery and to encourage and promote authenticity in beauty. In early 2019, we announced the progress we had made toward our goal of having full transparency in the beauty imagery in our stores, online and for marketing efforts by the end of 2020.

Beauty Evolution: Our Ongoing Innovations

Beauty Mark is one of a number of innovations in beauty that we have made over the past year.

Our BeautyIRL concept shops, currently in four CVS Pharmacy locations, offer a more inspiring and interactive shopping experience that speaks to the evolving beauty landscape. The shop-in-shops feature an expanded and redesigned beauty department and mini beauty services through an exclusive partnership with GlamSquad, a technology-driven on-demand beauty services company and community of beauty professionals.

And on CVS Pharmacy shelves nationwide, we’ve grown our Korean beauty product offerings to become one of the largest and most expansive selections in the world, featuring ahead-of-the-curve skincare and makeup innovations.

We’re also on track to fulfill our commitment to remove parabens, phthalates and the most prevalent formaldehyde donors across nearly 600 beauty and personal care products from store brands CVS Health, Beauty 360, Essence of Beauty, and Blade product lines by the end of 2019.

Additionally, our CVS Beauty Club is offering more rewards than ever and earlier access to new items for our most loyal customers. 

National trade publication Women’s Wear Daily (WWD) also recognized our growth and innovation in the sector, giving CVS Pharmacy a Beauty Inc. award for Retailer of the Year for 2018.

The accolades from WWD and Fast Company are just two of several recent third-party acknowledgments that CVS Health has recently received, including: FORTUNE Magazine’s World’s Most Admired Companies, Forbes Most Valuable Brands; Corporate Responsibility Magazine's 100 Best Corporate Citizens; Human Rights Campaign's Top Places to Work for LGBT Equality; Points of Light's The Civic 50; Military Times Best for Vets; Newsweek's Green Ranking of America's Greenest Companies; and Diversity Inc's Top 50 Companies for Diversity.

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CVS Pharmacy Completes Rollout of Time Delay Safes in All of Its Maryland Pharmacies

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New safes for controlled substances will help combat opioid epidemic, reduce robbery incidents

All 228 CVS Pharmacy locations in Maryland area now using time-delay safe technology

WOONSOCKET, R.I., Oct. 16, 2018 /PRNewswire/ -- CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), announced today that it has completed the rollout of time delay safes in all of its 228 CVS Pharmacy locations in Maryland. The safes will help prevent pharmacy robberies and combat the ongoing opioid epidemic by helping to prevent diversion of controlled substance narcotic medications by keeping them out of the hands of unauthorized individuals. In addition, the safes will help CVS Pharmacy ensure the safety and well-being of its customers and employees.

Controlled substance narcotic medications that are sought after by robbers, such as oxycodone and hydrocodone, are now stored in time delay safes in every CVS Pharmacy in the state of Maryland. Time delay safes help deter pharmacy robberies by electronically delaying the time it takes for pharmacy employees to be able to open the safe. CVS Pharmacy first implemented time delay safes in Indianapolis, a city experiencing a high volume of pharmacy robberies, in 2015. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where the time delay safes had been installed.

"Pharmacy robberies are a challenging issue for every pharmacy and we are committed to doing all we can to reduce the number of pharmacy robbery incidents in our Maryland stores," said Roger Francis, Division Vice President of CVS Pharmacy in Maryland. "In other parts of the country we have seen that time delay safes, combined with the other security policies and procedures in place at our stores, can greatly reduce these incidents. We are pleased to roll out time delay safes here in Maryland to help ensure that our pharmacies remain a safe environment for our patients and colleagues."

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations with time delay safes display highly-visible signage to inform the public that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

The implementation of time delay safes across all CVS Pharmacy locations in Maryland is the latest in a series of measures put in place by CVS Health to help combat prescription drug abuse in the state. CVS Health's commitment to preventing and addressing prescription drug abuse extends to community education, efforts to encourage safe disposal of unused medication and increasing access to the opioid overdose-reversal drug naloxone. The company's Pharmacists Teach program brings CVS Pharmacists to schools across the country to talk to students and parents about the dangers of prescription drug abuse. More than 405,000 students across the country, including more than 5,600 in Maryland, have participated in the program.

CVS Health has also completed installation of 19 safe medication disposal units in CVS Pharmacy stores in Maryland, in addition to the three units it has donated to Maryland law enforcement agencies. Nationwide, 750 safe medication disposal units have been installed in CVS Pharmacy locations, adding to the more than 900 units the company has donated to law enforcement agencies. In total, the company has facilitated more than 1,650 units nationwide, which have collected more than 480,000 pounds, or 2017 metric tons of unwanted medication, including more than 6,000 pounds, or nearly three metric tons in Maryland alone. Increasing community access to safe medication disposal helps rid homes of unused medications that could otherwise be diverted, abused or contaminate the water supply if disposed of improperly.

Additionally, CVS Health has worked with 48 states including Maryland to increase access to the opioid overdose-reversal drug naloxone, also known as Narcan. Patients can obtain this life-saving medication, which is a safe and effective antidote to opioid overdoses, without an individual prescription in these states.

About CVS Pharmacy

CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), is America's leading retail pharmacy with over 9,800 locations. It is the first national pharmacy to end the sale of tobacco and the first pharmacy in the nation to receive the Community Pharmacy accreditation from URAC, the leading health care accreditation organization that establishes quality standards for the health care industry. CVS Pharmacy is reinventing pharmacy to help people on their path to better health by providing the most accessible and personalized expertise, both in its stores and online at CVS.com. General information about CVS Pharmacy is available at http://www.cvshealth.com.

Media Contact:

Amy Lanctot
(401) 770-2931
Amy.Lanctot@CVSHealth.com

SOURCE CVS Pharmacy

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CVS Pharmacy Completes Rollout of Time Delay Safes in All Washington, DC Pharmacy Locations

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New time delay safe technology in use for controlled substances will help combat opioid epidemic, reduce robbery incidents

All 55 CVS Pharmacy locations in the District of Columbia now using time delay safes

WOONSOCKET, R.I., Oct. 16, 2018 /PRNewswire/ -- CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), announced today that it has completed the rollout of time delay safes in all of its 55 CVS Pharmacy locations in Washington, DC. The safes will help prevent pharmacy robberies and combat the ongoing opioid epidemic by helping to prevent diversion of controlled substance narcotic medications by keeping them out of the hands of unauthorized individuals. In addition, the safes will help CVS Pharmacy ensure the safety and well-being of its customers and employees.

Controlled substance narcotic medications that are sought after by robbers, such as oxycodone and hydrocodone, are now stored in safes using time delay technology in every CVS Pharmacy in the District of Columbia. Time delay safes help deter pharmacy robberies by electronically delaying the time it takes for pharmacy employees to be able to open the safe. CVS Pharmacy first implemented time delay safes in Indianapolis, a city experiencing a high volume of pharmacy robberies, in 2015. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where the time delay safes had been installed.

"Pharmacy robberies are a challenging issue for every pharmacy and we are committed to doing all we can to reduce the number of pharmacy robbery incidents in our Washington, DC stores," said Roger Francis, Division Vice President of CVS Pharmacy. "In other parts of the country we have seen that time delay safes, combined with the other security policies and procedures in place at our stores, can greatly reduce these incidents. We are pleased to roll out time delay safes here in the District of Columbia to help ensure that our pharmacies remain a safe environment for our patients and colleagues."

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations with time delay safes display highly-visible signage to inform the public that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

The implementation of time delay safes across all CVS Pharmacy locations in Washington, DC is the latest in a series of measures put in place by CVS Health to help combat prescription drug abuse in the District. CVS Health's commitment to preventing and addressing prescription drug abuse extends to community education, efforts to encourage safe disposal of unused medication and increasing access to the opioid overdose-reversal drug naloxone. The company's Pharmacists Teach program brings CVS Pharmacists to schools across the country to talk to students and parents about the dangers of prescription drug abuse. More than 405,000 students across the country, including more than 400 in the District, have participated in the program.

CVS Health has also completed installation of three safe medication disposal units in CVS Pharmacy stores in Washington, DC. Nationwide, 750 safe medication disposal units have been installed in CVS Pharmacy locations, adding to the more than 900 units the company has donated to law enforcement agencies. In total, the company has facilitated more than 1,650 units nationwide, which have collected more than 480,000 pounds, or 217 metric tons of unwanted medication. Increasing community access to safe medication disposal helps rid homes of unused medications that could otherwise be diverted, abused or contaminate the water supply if disposed of improperly.

About CVS Pharmacy

CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), is America's leading retail pharmacy with over 9,800 locations. It is the first national pharmacy to end the sale of tobacco and the first pharmacy in the nation to receive the Community Pharmacy accreditation from URAC, the leading health care accreditation organization that establishes quality standards for the health care industry. CVS Pharmacy is reinventing pharmacy to help people on their path to better health by providing the most accessible and personalized expertise, both in its stores and online at CVS.com. General information about CVS Pharmacy is available at http://www.cvshealth.com.

Media Contact:

Amy Lanctot
(401) 770-2931
Amy.Lanctot@CVSHealth.com

SOURCE CVS Pharmacy

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CVS Pharmacy Completes Statewide Rollout of Time Delay Safes in Ohio Stores

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More than 160 additional CVS Pharmacy stores in Ohio now using time-delay safe technology

Implementation of time delay safes in Ohio is the latest in a series of measures taken by CVS Health to combat the opioid epidemic in the state

WOONSOCKET, R.I., Oct. 18, 2018 /PRNewswire/ -- CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), announced today that it has begun using time delay safes in all of its 329 stores in Ohio, including pharmacies in Cleveland, Akron and Toledo. The safes help prevent pharmacy robberies and combat the ongoing opioid epidemic by keeping controlled substance narcotic medications from being misused or abused by keeping them out of the hands of unauthorized individuals. In addition, the safes will help CVS Pharmacy ensure the safety and well-being of its customers and employees.

Controlled substance narcotic medications that are sought after by robbers, such as oxycodone and hydrocodone, are now stored in time delay safes in every CVS Pharmacy store in the state of Ohio. Time delay safes help deter pharmacy robberies by electronically delaying the time it takes for pharmacy employees to be able to open the safe. In 2017, stores in Cincinnati, Columbus and Dayton began using time delay safes. Since those safes were installed, CVS Pharmacy has seen a 50 percent drop in pharmacy robberies in those markets.

"The installation of time delay safes at pharmacies in several of our Ohio markets has proven to be a deterrent for pharmacy robbers," said Alisa Ulrey, Division Vice President of CVS Pharmacy in Ohio. "We know that time delay safes, combined with other security policies and procedures in place at our stores, have drastically reduced robberies in our pharmacies and we are pleased to be able to implement them in all of our Ohio stores."

"The battle against the opiate epidemic continues locally and across the state of Ohio. The fight isn't over," explained Sheriff George T. Maier. "But, with each new resource and each new partnership developed we take another step towards victory. I commend CVS for answering the call to action and playing a role in the ongoing effort to create safer communities."

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations with time delay safes are displaying highly-visible signage to inform the public that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

The implementation of time delay safes across CVS Pharmacy stores in Ohio is the latest in a series of measures put in place by CVS Health to help combat prescription drug abuse in the state of Ohio. CVS Health's commitment to preventing and addressing prescription drug abuse also includes community education, efforts to encourage safe disposal of unused medication and increasing access to the opioid overdose-reversal drug naloxone. The company's Pharmacists Teach program brings CVS Pharmacists to schools across the country to talk to students about the dangers of prescription drug abuse. More than 400,000 students across the country, including more than 15,000 in Ohio, have participated in the program.

CVS Health has also completed installation of 29 safe medication disposal units in CVS Pharmacy stores in Ohio, in addition to the 38 units it has donated to Ohio law enforcement agencies. Nationwide, 750 safe medication disposal units have been installed in CVS Pharmacy locations, adding to the more than 900 units the company has donated to law enforcement agencies. In total, the company has facilitated more than 1,650 units nationwide, which have collected more than 480,000 pounds, or 217 metric tons of unwanted medication, including more than 18,000 pounds, or more than eight metric tons in Ohio alone. Increasing community access to safe medication disposal helps rid homes of unused medications that could otherwise be diverted, abused or contaminate the water supply if disposed of improperly.

Additionally, CVS Health has worked with 48 states including Ohio to increase access to the opioid overdose-reversal drug naloxone, also known as Narcan. Patients can obtain this life-saving medication, which is a safe and effective antidote to opioid overdoses, without an individual prescription in these states.

About CVS Pharmacy

CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), is America's leading retail pharmacy with over 9,800 locations. It is the first national pharmacy to end the sale of tobacco and the first pharmacy in the nation to receive the Community Pharmacy accreditation from URAC, the leading health care accreditation organization that establishes quality standards for the health care industry. CVS Pharmacy is reinventing pharmacy to help people on their path to better health by providing the most accessible and personalized expertise, both in its stores and online at CVS.com. General information about CVS Pharmacy is available at http://www.cvshealth.com.

Media Contact:

Amy Lanctot
(401) 770-2931
Amy.Lanctot@CVSHealth.com

SOURCE CVS Pharmacy

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CVS Pharmacy Completes Rollout of Time Delay Safes in All of Its Indiana Pharmacies

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New safes for controlled substances will help combat opioid epidemic, reduce robbery incidents

All 338 CVS Pharmacy locations in Indiana area now using time-delay safe technology

WOONSOCKET, R.I., Oct. 23, 2018 /PRNewswire/ -- CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), announced today that it has completed the rollout of time delay safes in all of its 338 CVS Pharmacy locations in Indiana. The safes will help prevent pharmacy robberies and combat the ongoing opioid epidemic by helping to prevent diversion of controlled substance narcotic medications by keeping them out of the hands of unauthorized individuals. In addition, the safes will help CVS Pharmacy ensure the safety and well-being of its customers and employees.

Controlled substance narcotic medications that are sought after by robbers, such as oxycodone and hydrocodone, are now stored in time delay safes in every CVS Pharmacy in the state of Indiana. Time delay safes help deter pharmacy robberies by electronically delaying the time it takes for pharmacy employees to be able to open the safe. CVS Pharmacy first implemented time delay safes in Indianapolis, a city experiencing a high volume of pharmacy robberies, in 2015. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where the time delay safes had been installed.

"Pharmacy robberies are a challenging issue for every pharmacy and we are committed to doing all we can to reduce the number of pharmacy robbery incidents in our Indiana stores," said Everett Moore, Division Vice President of CVS Pharmacy in Indiana. "We have seen that time delay safes, combined with the other security policies and procedures in place at our stores, can greatly reduce these incidents and are pleased to roll out this enhanced security measure. These safes will help ensure that our pharmacies remain a safe environment for our patients and colleagues."

"CVS Health has been a great community partner in Indiana, with over 300 stores and almost 8,000 employees, including over 1,000 pharmacists," said State Sen. Liz Brown (R-Fort Wayne). "Not only do they provide great jobs and health benefits to our community, but their actions today show they are also responsible partners. These safety measures show their commitment to providing health care while preserving the safety of their communities as well as their employees."

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations with time delay safes display highly-visible signage to inform the public that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

The implementation of time delay safes across all CVS Pharmacy locations in Indiana is the latest in a series of measures put in place by CVS Health to help combat prescription drug abuse in the state. CVS Health's commitment to preventing and addressing prescription drug abuse extends to community education, efforts to encourage safe disposal of unused medication and increasing access to the opioid overdose-reversal drug naloxone. The company's Pharmacists Teach program brings CVS Pharmacists to schools across the country to talk to students and parents about the dangers of prescription drug abuse. More than 405,000 students across the country, including nearly 6,800 in Indiana, have participated in the program.

CVS Health has also completed installation of 49 safe medication disposal units in CVS Pharmacy stores in Indiana, in addition to the 13 units it has donated to Indiana law enforcement agencies. Nationwide, 750 safe medication disposal units have been installed in CVS Pharmacy locations, adding to the more than 900 units the company has donated to law enforcement agencies. In total, the company has facilitated more than 1,650 units nationwide, which have collected more than 480,000 pounds, or 217 metric tons of unwanted medication, including more than 16,000 pounds, or more than seven metric tons in Indiana alone. Increasing community access to safe medication disposal helps rid homes of unused medications that could otherwise be diverted, abused or contaminate the water supply if disposed of improperly.

Additionally, CVS Health has worked with 48 states including Indiana to increase access to the opioid overdose-reversal drug naloxone, also known as Narcan. Patients can obtain this life-saving medication, which is a safe and effective antidote to opioid overdoses, without an individual prescription in these states.

About CVS Pharmacy

CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), is America's leading retail pharmacy with over 9,800 locations. It is the first national pharmacy to end the sale of tobacco and the first pharmacy in the nation to receive the Community Pharmacy accreditation from URAC, the leading health care accreditation organization that establishes quality standards for the health care industry. CVS Pharmacy is reinventing pharmacy to help people on their path to better health by providing the most accessible and personalized expertise, both in its stores and online at CVS.com. General information about CVS Pharmacy is available at http://www.cvshealth.com.

Media Contact:

Amy Lanctot
(401) 770-2931
Amy.Lanctot@CVSHealth.com

SOURCE CVS Pharmacy

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CVS Pharmacy Completes Rollout of Time Delay Safes in All Kentucky Pharmacy Locations

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New time delay safe technology in use for controlled substances will help combat opioid epidemic, reduce robbery incidents

All 77 CVS Pharmacy locations in the state of Kentucky now using time delay safes

WOONSOCKET, R.I., Dec. 4, 2018 /PRNewswire/ -- CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), announced today that it has completed the rollout of time delay safes in all of its 77 CVS Pharmacy locations in Kentucky. The safes will help prevent pharmacy robberies and combat the ongoing opioid epidemic by helping to prevent diversion of controlled substance narcotic medications by keeping them out of the hands of unauthorized individuals. In addition, the safes will help CVS Pharmacy ensure the safety and well-being of its customers and employees.

Controlled substance narcotic medications that are sought after by robbers, such as oxycodone and hydrocodone, are now stored in safes using time delay technology in every CVS Pharmacy in the state of Kentucky. Time delay safes help deter pharmacy robberies by electronically delaying the time it takes for pharmacy employees to be able to open the safe. CVS Pharmacy first implemented time delay safes in Indianapolis, a city experiencing a high volume of pharmacy robberies, in 2015. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where the time delay safes had been installed.

"Pharmacy robberies are a challenging issue for every pharmacy and we are committed to doing all we can to reduce the number of pharmacy robbery incidents in our Kentucky stores," said Everett Moore, Division Vice President of CVS Pharmacy. "In other parts of the country we have seen that time delay safes, combined with the other security policies and procedures in place at our stores, can greatly reduce these incidents. We are pleased to roll out time delay safes here in Kentucky to help ensure that our pharmacies remain a safe environment for our patients and colleagues."

"I applaud CVS Health on the installation of time delay safes in all of their Kentucky pharmacies," said State Senator Julie Raque Adams. "The opioid epidemic has hit Kentucky especially hard, as it has so many other states, and our communities are working to fight this growing problem each and every day. An important way to do so is to ensure that medications are kept out of the wrong hands and the safes now in place at CVS Pharmacy locations in Kentucky will help do just that."

"Substance misuse is a significant driver of criminal behavior, as people sometimes turn to illegal behavior to fuel their addictions," said Louisville Metro Police Chief Steve Conrad. "I am very pleased that our partners at CVS Health are taking additional steps to reduce thefts from their stores. It takes all of us as a community working together to address the high rates of addiction we are seeing and to reduce the crime that often comes with that."

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations with time delay safes display highly-visible signage to inform the public that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

The implementation of time delay safes across all CVS Pharmacy locations in Kentucky is the latest in a series of measures put in place by CVS Health to help combat prescription drug abuse in the state. CVS Health's commitment to preventing and addressing prescription drug abuse extends to community education, efforts to encourage safe disposal of unused medication and increasing access to the opioid overdose-reversal drug naloxone. The company's Pharmacists Teach program brings CVS Pharmacists to schools across the country to talk to students and parents about the dangers of prescription drug abuse. More than 418,000 students across the country, including nearly 3,000 in Kentucky, have participated in the program.

CVS Health has also completed installation of nine safe medication disposal units in CVS Pharmacy stores in Kentucky. Nationwide, 750 safe medication disposal units have been installed in CVS Pharmacy locations, adding to the more than 900 units the company has donated to law enforcement agencies. The company has committed to installing an additional 1,100 units in 2019. In total, the company has facilitated more than 1,650 units nationwide, which have collected more than 555,000 pounds, or 252 metric tons of unwanted medication to date. Increasing community access to safe medication disposal helps rid homes of unused medications that could otherwise be diverted, abused or contaminate the water supply if disposed of improperly.

About CVS Pharmacy

CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), is America's leading retail pharmacy with over 9,800 locations. It is the first national pharmacy to end the sale of tobacco and the first pharmacy in the nation to receive the Community Pharmacy accreditation from URAC, the leading health care accreditation organization that establishes quality standards for the health care industry. CVS Pharmacy is reinventing pharmacy to help people on their path to better health by providing the most accessible and personalized expertise, both in its stores and online at CVS.com. General information about CVS Pharmacy is available at http://www.cvshealth.com.

Media Contact:

Amy Lanctot
Cell: (401) 258-9216
Amy.Lanctot@CVSHealth.com

SOURCE CVS Pharmacy

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CVS Pharmacy Completes Rollout of Time Delay Safes in All California Stores

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New safes for controlled substances will help combat opioid epidemic, reduce robbery incidents

Nearly 900 CVS Pharmacy locations in California now using time-delay safe technology

WOONSOCKET, R.I., Oct. 10, 2018 /PRNewswire/ -- CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), announced today that it has completed the rollout of time delay safes in nearly 900 of its free-standing stores in California. The safes will help prevent pharmacy robberies and combat the ongoing opioid epidemic by helping to prevent diversion of controlled substance narcotic medications by keeping them out of the hands of unauthorized individuals. In addition, the safes will help CVS Pharmacy ensure the safety and well-being of its customers and employees.

Controlled substance narcotic medications that are sought after by robbers, such as oxycodone and hydrocodone, are now stored in time delay safes in every CVS Pharmacy store in the state of California. Time delay safes help deter pharmacy robberies by electronically delaying the time it takes for pharmacy employees to be able to open the safe. CVS Pharmacy first implemented time delay safes in Indianapolis, a city experiencing a high volume of pharmacy robberies, in 2016. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where the time delay safes had been installed.

"Pharmacy robberies are a challenging issue for every pharmacy and we are committed to doing all we can to reduce the number of pharmacy robbery incidents in our California stores," said Hank Casillas, Division Vice President of CVS Pharmacy in California. "We have seen that time delay safes, combined with the other security policies and procedures in place at our stores, can greatly reduce these incidents and are pleased to roll out this enhanced security measure. These safes will help ensure that our stores remain a safe environment for our patients and colleagues."

"Combating the opioid crisis requires multiple different actions. Increasing education, promoting safe prescribing practices and preventing diversion of these pills for illicit use are some of the most efficient methods to address this epidemic. CVS Health was one of the first to embrace a 7-day quantity restriction on opioids and once again, they've proven themselves to be on the forefront of this battle, by installing time-delay safes in their pharmacies," said California State Assembly Member Autumn Burke. "I applaud CVS Health for their leadership and taking this important step. By preventing access to those intent on distributing these pills illegally, many lives will be saved."

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy stores with time delay safes display highly-visible signage to inform the public that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

The implementation of time delay safes across CVS Pharmacy stores in California is the latest in a series of measures put in place by CVS Health to help combat prescription drug abuse in the state. CVS Health's commitment to preventing and addressing prescription drug abuse extends to community education, efforts to encourage safe disposal of unused medication and increasing access to the opioid overdose-reversal drug naloxone. The company's Pharmacists Teach program brings CVS Pharmacists to schools across the country to talk to students and parents about the dangers of prescription drug abuse. More than 405,000 students across the country, including more than 65,000 in California, have participated in the program.

CVS Health has also completed installation of 62 safe medication disposal units in CVS Pharmacy stores in California, in addition to the 21 units it has donated to California law enforcement agencies. Nationwide, 750 safe medication disposal units have been installed in CVS Pharmacy locations, adding to the more than 900 units the company has donated to law enforcement agencies. In total, the company has facilitated more than 1,650 units nationwide, which have collected more than 480,000 pounds, or 217 metric tons of unwanted medication, including more than 28,000 pounds, or more than 13 metric tons in California alone. Increasing community access to safe medication disposal helps rid homes of unused medications that could otherwise be diverted, abused or contaminate the water supply if disposed of improperly.

Additionally, CVS Health has worked with 48 states including California to increase access to the opioid overdose-reversal drug naloxone, also known as Narcan. Patients can obtain this life-saving medication, which is a safe and effective antidote to opioid overdoses, without an individual prescription in these states.

About CVS Pharmacy

CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), is America's leading retail pharmacy with over 9,800 locations. It is the first national pharmacy to end the sale of tobacco and the first pharmacy in the nation to receive the Community Pharmacy accreditation from URAC, the leading health care accreditation organization that establishes quality standards for the health care industry. CVS Pharmacy is reinventing pharmacy to help people on their path to better health by providing the most accessible and personalized expertise, both in its stores and online at CVS.com. General information about CVS Pharmacy is available at http://www.cvshealth.com.

Media Contact:

Amy Lanctot
(401) 770-2931
Amy.Lanctot@CVSHealth.com

SOURCE CVS Pharmacy

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