CVS Health completes rollout of time delay safes in all of its Oklahoma pharmacies

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New Safes for controlled substances anticipated to help reduce robbery incidents

All 79 CVS Pharmacy locations in the state now using time-delay safe technology

WOONSOCKET, R.I. — As part of an ongoing commitment to helping build healthier and safer communities, CVS Health (NYSE: CVS) completed the installation of time delay safe technology in all of its 79 Oklahoma CVS Pharmacy locations, including those in Target stores. The safes are anticipated to help prevent pharmacy robberies and the potential for associated diversion of controlled substance medications including opioid medications such as oxycodone and hydrocodone by electronically delaying the time it takes for pharmacy employees to open the safe. In addition, the safes are anticipated to help CVS Pharmacy ensure the safety and well-being of its customers and employees.

"I commend the leadership of CVS Pharmacy for implementing this technology that will act as a deterrent for would-be pharmacy thieves and will also thwart diversion from stores," said Oklahoma Attorney General Mike Hunter. "The opioid epidemic has ravaged communities across our state and nation. With the ongoing Coronavirus pandemic, experts have seen a resurgence of opioid addictions. This technology will ensure the safety of those behind the counter and from these dangerous drugs getting into the wrong hands. Innovation and ingenuity are just as important as policy proposals when protecting our communities. I thank the company for its work in keeping Oklahomans safe."

CVS Health first implemented time delay safe technology in 2015 in CVS Pharmacy locations across Indianapolis, a city experiencing a high volume of pharmacy robberies at the time. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where time delay safes had been installed.

Since then, the company has introduced time delay safes across 15 states and the District of Columbia, resulting in a 50 percent decline in robberies at CVS pharmacies in those local communities.

"Pharmacy robberies are a challenging issue for every pharmacy, and we are committed to doing all we can to reduce the number of incidents in our Oklahoma stores," said Tom Moriarty, Chief Policy Officer and General Counsel, CVS Health. "We have seen that time delay safes, combined with other security policies and procedures in place at our stores, can greatly reduce these incidents and are pleased to roll out this enhanced security measure. These safes will help ensure that our pharmacies remain a safe environment for our patients and colleagues."

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations in Oklahoma with time delay safes display visible signage warning that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

CVS Health's time delay safe program is one of many company initiatives to help address and prevent prescription opioid misuse and diversion.

Through its Safe Medication Disposal Program in Oklahoma, for example, the company has installed 23 drug disposal kiosks in select CVS Pharmacy locations in the state.

Presently, the company supports more than 2,800 safe medication disposal units in CVS Pharmacy locations nationwide. Over the past several years, the company has also donated over 1,000 units to local law enforcement. Together, these existing medication disposal units have collected more than 2.1 million pounds of unwanted medications that might otherwise have been diverted, misused or ended up in the water supply.

Located in the pharmacy area of the CVS store and similar in design to a postal box, the safe medication disposal units allow customers to drop off unused prescriptions in a container or in sealed plastic bags if liquids or multiple medications are included.

Additionally, CVS Pharmacy locations that do not offer a safe medication disposal kiosk offer DisposeRx packets at no cost to patients filling an opioid prescription for the first time. According to the manufacturer, when warm water and the DisposeRx powder are added to a container, the combination breaks down medications including powders, pills, capsules, tablets, liquids or patches to a non-divertible biodegradable gel, allowing for safe disposal in the trash at home.

CVS Health's commitment to helping prevent and address drug misuse and diversion also extends to community education and increasing access to the opioid overdose-reversal drug naloxone.

Our Pharmacists Teach Program connects volunteer CVS pharmacists with local students to encourage conversation and teach youth about the dangers of prescription drug misuse. Since 2015, our pharmacists have volunteered their time and delivered curriculum to nearly 600,000 teens and parents across the country. We've partnered with Discovery Education to expand the reach of Pharmacists Teach into more classrooms with a no-cost digital prevention program called Dose of Knowledge. This program provides standards-aligned resources to educators and pharmacists across the U.S. and strives to empower educators and pharmacists to address substance misuse and educate students to make good decisions for the health and well-being of themselves and their community.

Finally, CVS Pharmacy patients can now access the opioid overdose-reversal drug naloxone without an individual prescription at every CVS Pharmacy location nationwide, including all 50 states, Washington, D.C. and Puerto Rico. CVS Health has also worked with Google to help people locate naloxone at CVS Pharmacy and other locations in their community using Google's locator tool.

With its national reach and local presence, CVS Health has been working hard to help address opioid misuse and diversion with an enterprise-wide approach. To learn more about CVS Health's efforts, visit the company's Opioid Response website.

For downloadable time delay safe photos, please visit the Media Resource Center.

About CVS Health

CVS Health is a different kind of health care company. We are a diversified health services company with nearly 300,000 employees united around a common purpose of helping people on their path to better health. In an increasingly connected and digital world, we are meeting people wherever they are and changing health care to meet their needs. Built on a foundation of unmatched community presence, our diversified model engages one in three Americans each year. From our innovative new services at HealthHUB locations, to transformative programs that help manage chronic conditions, we are making health care more accessible, more affordable and simply better. Learn more about how we're transforming health at www.cvshealth.com.

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Monica Prinzing
831-241-8294
PrinzingM@aetna.com

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We’re working to improve the health care experience for all, through innovative products and services and in communities nationwide.

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Through new technologies, more personalized solutions and better ways to manage chronic conditions, we aim to create a more seamless health care experience for all.

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Healthy Conversations, Episode 2: COVID-19 Recovery

In this episode, Dr. Eric Topol of Scripps Research and Harvard’s Dr. Caroline Buckey, join our own Adam Pellegrini and Firdaus Bhathena to explore the cross-section of big data and virtual care.

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The path to better health is not always a straight line and we recognize that there are many health-related challenges facing communities today. We strive to make the biggest impact possible, both through funding and by changing the way our company operates.

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CVS Health enhances prescription drug security and disposal in Massachusetts to help promote safer communities

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Completes installation of time delay safe technology in all 446 CVS Pharmacy locations as part of effort to help reduce robbery incidents

Company also adds 50 in-store safe medication disposal units to help combat misuse and diversion of unused medication across the state

WOONSOCKET, R.I. — As part of an ongoing commitment to helping build healthier and safer communities, CVS Health (NYSE: CVS) today announced the expansion of two initiatives aimed at reducing the potential for misuse and diversion of prescription medications in Massachusetts.

CVS Pharmacy, the retail division of CVS Health, completed the installation of time delay safe technology in all its 446 Massachusetts locations, including those in Target stores. The safes are anticipated to help prevent pharmacy robberies and the resulting diversion of controlled substance medications, including opioid medications such as oxycodone and hydrocodone by electronically delaying the time it takes for pharmacy employees to open the safe. In addition, the safes are anticipated to help CVS Pharmacy ensure the safety and well-being of its customers and employees.

Further enhancing the company's efforts to help prevent opioid diversion and misuse, CVS Pharmacy also announced the addition of 50 new safe medication disposal units placed in select stores throughout Massachusetts. The new units join another 106 secure disposal kiosks previously installed in CVS Pharmacy locations in the state and another 43 units previously donated to Massachusetts law enforcement agencies. CVS Pharmacy plans to install an additional 6 units in stores by year-end.

"While our nation and our company focus on COVID-19 treatment, testing and other measures to prevent community transmission of the virus, the misuse of prescription drugs remains an ongoing challenge in Massachusetts and elsewhere that warrants our continued attention," said John Hering, Region Director for CVS Health. "These steps to reduce the theft and diversion of opioid medications bring added security to our stores and more disposal options for our communities."

"We commend CVS Health for its continued commitment to address the opioid crisis and welcome the expansion of safe and convenient medication disposal in our communities," said Health and Human Services Secretary Marylou Sudders. "We are proud of the progress made in combatting addiction and reducing the rate of opioid related deaths in Massachusetts, and we know this work is as essential as ever especially as we navigate an unprecedented pandemic. We value the strategic alignment and ongoing investment from partners like CVS Health in our collective, continued fight against opioid addiction."

Time delay safes help reduce pharmacy robberies

CVS Health first implemented time delay safe technology in 2015 in CVS Pharmacy locations across Indianapolis, a city experiencing a high volume of pharmacy robberies at the time. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where time delay safes had been installed.

Since then, the company has introduced time delay safes in 4,760 CVS Pharmacy stores across 15 states and the District of Columbia, resulting in a 50 percent decline in robberies at CVS pharmacies in those local communities.

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations in Massachusetts with time delay safes display visible signage warning that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

50 Massachusetts safe medication disposal units added

The expansion of CVS Pharmacy's safe medication disposal program in 50 Massachusetts stores continues the company's commitment to providing increased year-round access to safer, easier and more convenient options for removing unneeded prescription drugs from the home.

"When patients leave unused medications especially opioids in a medicine cabinet, there is a risk they might be misused, diverted or come in contact with unsupervised children, other family members or guests in the home," said Tom Davis, Vice President of Pharmacy Professional Services at CVS Health. "It is critical that medications are taken only as prescribed, and we believe safe medication disposal is an important way to help prevent misuse."

In 2020, the company is adding an additional 1,000 in-store safe medication disposal units to the 2,500 units currently in CVS Pharmacy locations nationwide. Over the past several years, the company has also donated over 1,000 units to local law enforcement. Together, these existing medication disposal units have collected more than 1.8 million pounds of unwanted medications, including over 90,000 pounds in Massachusetts, that might otherwise have been diverted, misused or ended up in the water supply.

Located in the pharmacy area of the CVS store and similar in design to a postal box, the safe medication disposal units allow customers to drop off unused prescriptions in a container or in sealed plastic bags if liquids or multiple medications are included.

Additionally, CVS Pharmacy locations that do not offer a safe medication disposal kiosk offer DisposeRx packets at no cost to patients filling an opioid prescription for the first time. According to the manufacturer, when warm water and the DisposeRx powder are added to a container, the combination breaks down medications including powders, pills, capsules, tablets, liquids or patches to a non-divertible biodegradable gel, allowing for safe disposal in the trash at home.

Given its national reach and local presence, CVS Health is uniquely positioned to help address prescription opioid misuse and abuse with an enterprise-wide approach. To learn more about CVS Health's efforts, visit the company's Opioid Response website.

For downloadable safe medication disposal units and time delay safe media assets, including photos and B-roll footage, please visit the Media Resource Center.

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings from HealthHUB locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we're transforming health at www.cvshealth.com

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Joe Goode
401-378-5220
Joseph.Goode@CVSHealth.com

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Pharmacists Teach

Educating students and parents about prescription drug misuse

Prescription drug misuse and abuse can impact our nation’s youth, who face peer pressure and a lack of knowledge about the dangers of misuse.

As part of our ongoing commitment to help educate the public about the challenges surrounding addiction, CVS Health created Pharmacists Teach, a no-cost educational prevention program that provides students and parents with information about prescription drug misuse and abuse.

Since 2015, Pharmacists Teach has reached more than 560,000 students and parents nationwide and that number continues to grow.

Student-focused education

Since 2015, CVS Pharmacists have delivered education to students in grades 6 through 12 at schools, youth organizations, and faith-based groups. Led by one of our pharmacists, students have been able to learn the facts and hear stories that share how the lives of other youth were forever changed by misuse or abuse of prescription drugs.

Now, we are excited to announce CVS Health and Discovery Education have partnered to further expand the Pharmacists Teach program into the classroom with a no-cost prevention program, Dose of Knowledge. This program provides standards-aligned resources to educators and pharmacists across the U.S. This program strives to empower educators and pharmacists to address substance misuse and educate students to make good decisions for the health and well-being of themselves and their community.

Youth presentations can be delivered to groups of any size, from small groups to large assemblies, and is delivered at no cost to the school or organization.

Parent-focused education

Research shows that children who learn about the risks of drugs from their parents are up to 50 percent less likely to use drugs than those who don’t get this information at home.DEA/ED. Growing Up Drug Free: A Parent’s Guide to Prevention

With this in mind, we expanded our outreach to create a prevention education program for adults to encourage parents, caregivers, friends and family members to talk about prescription misuse and abuse by arming them with knowledge about commonly abused drugs and how to identify the signs and symptoms of prescription misuse and abuse as well as helpful tips and tools needed to navigate challenging questions and answers around the topic.

“Prescription for Parents” includes impactful videos of real life stories and is led by a pharmacist who can answer questions about prescription misuse and abuse.

This presentation can be delivered to groups of any size at school parent meetings, community centers, religious organizations, and company meetings.

Contact us

If you’re interested in bringing these programs to your school, community or business, email us at PharmacistsTeach@CVSHealth.com.

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Pharmacists Teach

1,100

adolescents, on average, state to misuse prescription pain relievers each day.

Addressing opioid use disorder through treatment centers instead of prisons

Addressing opioid use disorder through treatment centers instead of prisons
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Local people with local solutions — that’s what we’re all about at Healthy Communities News. In this episode, our host, Hilary Russo, travels to Virginia and North Carolina to check out two communities taking creative approaches to address opioid use disorder. We’ll hear about these innovative solutions from the folks on the ground putting them into action and get a glimpse into recovery from Wanda Jenkins, who is using her experience with opioid use disorder to help others.


A helping hand from someone who’s been there: Gina’s story

In this episode’s podcast, we meet Gina Musa, who advocates passionately for community members in rural North Carolina struggling with opioid use disorder. A former sex worker, Gina draws on her own experience with addiction and recovery to connect people with much-needed resources and support. Today, she is a Linkage to Care Coordinator for the North Carolina Harm Reduction Coalition, a job funded by an Aetna Foundation grant.

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Community joins forces to live healthy in Miami’s Little Havana

Community joins forces to live healthy in Miami’s Little Havana
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Much like the neighborhood for which it is named, the Live Healthy Little Havana program is a mix of many different elements. It’s a community-led initiative, a partnership with the government, a collaboration with health organizations and an effort to improve resident/police relations — all rolled into one.

To really know what a community needs, you have to live there. Talk with your neighbors over the back fence. See the issues with your own eyes. That’s what makes the Live Healthy Little Havana program a success.

Neighborhood residents, working as community liaisons, are at the heart of the work to improve life for those in the community. And everyone’s got a seat at the table, from government representatives to health workers to lifelong residents. It’s a model that’s driving change — and one that other communities can replicate.

Live Healthy Little Havana participants are working on multiple fronts toward a single goal — to improve life for the residents of this storied community. We showed up at one of their events to hear about how it’s working — and watched as kids from the neighborhood vied to be the first to get the local police commander into the dunk tank.

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CVS Health Completes Rollout of Time Delay Safes in All of Its Virginia Pharmacies

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New safes for controlled substances anticipated to help reduce robbery incidents

All 353 CVS Pharmacy locations in the state now using time-delay safe technology

WOONSOCKET, R.I. CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), announced today that it has completed the rollout of time delay safes in all of its 353 CVS Pharmacy locations in Virginia, including pharmacies located in Target stores. The safes are anticipated to help prevent pharmacy robberies and the diversion of controlled substance narcotic medications by keeping them out of the hands of unauthorized individuals. In addition, the safes are anticipated to help CVS Pharmacy ensure the safety and well-being of its customers and employees.

CVS Pharmacy expects these time delay safes to help deter pharmacy robberies including those involving opioid medications such as oxycodone and hydrocodone by electronically delaying the time it takes for pharmacy employees to be able to open the safe. CVS Pharmacy first implemented time delay safes in Indianapolis, a city experiencing at the time a high volume of pharmacy robberies, in 2015. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where the time delay safes had been installed.

"Pharmacy robberies are a challenging issue for every pharmacy and we are committed to doing all we can to reduce the number of incidents in our Virginia stores," said Dick Dakessian, Division Leader for CVS Pharmacy. "We have seen that time delay safes, combined with other security policies and procedures in place at our stores, can greatly reduce these incidents and are pleased to roll out this enhanced security measure. These safes will help ensure that our pharmacies remain a safe environment for our patients and colleagues."

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations with time delay safes display visible signage warning that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

CVS Health's time delay safe program is one of many company initiatives to help address and prevent prescription opioid misuse, diversion and abuse.

The company, for example, has expanded its Safe Medication Disposal Program in Virginia, completing the installation of 72 drug disposal kiosks in select CVS Pharmacy locations in communities across the state, adding to the 78 units previously donated to local law enforcement.

In 2020, the company will add 1,000 in-store safe medication disposal units to the more than 1,800 units currently in CVS Pharmacy locations nationwide. It will also donate up to 400 additional units to local police departments, in addition to the 1,000 units already donated to law enforcement. Together, the existing medication disposal units have collected more than 1.1 million pounds of unwanted or expired medications, including 66,600 pounds in Virginia.

Additionally, beginning next year, all CVS Pharmacy locations that do not offer a safe medication disposal kiosk will begin to offer DisposeRx packets at no cost to patients filling an opioid prescription for the first time. According to the manufacturer, when water and the DisposeRx powder are added to a pill bottle with unwanted prescription medications, the combination produces a biodegradable gel, allowing for safe disposal at home.

CVS Health's commitment to helping prevent and address prescription drug misuse also extends to community education and increasing access to the opioid overdose-reversal drug naloxone.

The company is collaborating with Discovery Education, tapping into their expertise in digital curriculum and content, to enhance CVS Health's prescription drug abuse prevention education program, Pharmacists Teach. The program, which has already reached more than 500,000 students and parents across the country, will aim to reach an additional 1.4 million people over three years following this investment.

Finally, CVS Pharmacy patients can now access the opioid overdose-reversal drug naloxone without an individual prescription at every CVS Pharmacy location nationwide, including all 50 states, Washington, D.C., and Puerto Rico. CVS Health has also worked with Google to help people locate naloxone at CVS Pharmacy and other locations in their local community using Google's locator tool.

To learn more about CVS Health's efforts to combat prescription drug misuse, visit our website.

About CVS Pharmacy

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

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Joe Goode
401-770-9820
Joseph.Goode@CVSHealth.com

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CVS Health Completes Rollout of Time Delay Safes in All of Its West Virginia Pharmacies

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New safes for controlled substances anticipated to help reduce robbery incidents

All 58 CVS Pharmacy locations in the state now using time-delay safe technology

WOONSOCKET, R.I. CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), announced today that it has completed the rollout of time delay safes in all of its 58 CVS Pharmacy locations in West Virginia, including pharmacies located in Target stores. The safes are anticipated to help prevent pharmacy robberies and the diversion of controlled substance narcotic medications by keeping them out of the hands of unauthorized individuals. In addition, the safes are anticipated to help CVS Pharmacy ensure the safety and well-being of its customers and employees.

CVS Pharmacy expects these time delay safes to help deter pharmacy robberies including those involving opioid medications such as oxycodone and hydrocodone by electronically delaying the time it takes for pharmacy employees to be able to open the safe. CVS Pharmacy first implemented time delay safes in Indianapolis, a city experiencing at the time a high volume of pharmacy robberies, in 2015. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where the time delay safes had been installed.

"Pharmacy robberies are a challenging issue for every pharmacy and we are committed to doing all we can to reduce the number of incidents in our West Virginia stores," said Dick Dakessian, Division Leader for CVS Pharmacy. "We have seen that time delay safes, combined with other security policies and procedures in place at our stores, can greatly reduce these incidents and are pleased to roll out this enhanced security measure. These safes will help ensure that our pharmacies remain a safe environment for our patients and colleagues."

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations with time delay safes display visible signage warning that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

CVS Health's time delay safe program is one of many company initiatives to help address and prevent prescription opioid misuse, diversion and abuse.

The company, for example, has expanded its Safe Medication Disposal Program in West Virginia, completing the installation of 27 drug disposal kiosks in select CVS Pharmacy locations in communities across the state, adding to the five units previously donated to local law enforcement.

In 2020, the company will add 1,000 in-store safe medication disposal units to the more than 1,800 units currently in CVS Pharmacy locations nationwide. It will also donate up to 400 additional units to local police departments, in addition to the 1000 units already donated to law enforcement. Together, the existing medication disposal units have collected more than 1.1 million pounds of unwanted or expired medications, including 7,600 pounds in West Virginia.

Additionally, beginning next year, all CVS Pharmacy locations that do not offer a safe medication disposal kiosk will begin to offer DisposeRx packets at no cost to patients filling an opioid prescription for the first time. According to the manufacturer, when water and the DisposeRx powder are added to a pill bottle with unwanted prescription medications, the combination produces a biodegradable gel, allowing for safe disposal at home.

CVS Health's commitment to helping prevent and address prescription drug misuse also extends to community education and increasing access to the opioid overdose-reversal drug naloxone.

The company is collaborating with Discovery Education, tapping into their expertise in digital curriculum and content, to enhance CVS Health's prescription drug abuse prevention education program, Pharmacists Teach. The program, which has already reached more than 500,000 students and parents across the country, will aim to reach an additional 1.4 million people over three years following this investment.

Finally, CVS Pharmacy patients can now access the opioid overdose-reversal drug naloxone without an individual prescription at every CVS Pharmacy location nationwide, including all 50 states, Washington, D.C., and Puerto Rico. CVS Health has also worked with Google to help people locate naloxone at CVS Pharmacy and other locations in their local community using Google's locator tool.

To learn more about CVS Health's efforts to combat prescription drug misuse, visit our website.

About CVS Health

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contact

Joe Goode
401-770-9820
Joseph.Goode@CVSHealth.com

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CVS Health Completes Rollout of Time Delay Safes in All of Its North Carolina Pharmacies

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New safes for controlled substances anticipated to help reduce robbery incidents

All 375 CVS Pharmacy locations in the state now using time-delay safe technology

WOONSOCKET, R.I. CVS Pharmacy, the retail division of CVS Health (NYSE: CVS), announced today that it has completed the rollout of time delay safes in all of its 375 CVS Pharmacy locations in North Carolina, including pharmacies located in Target stores. The safes are anticipated to help prevent pharmacy robberies and the diversion of controlled substance narcotic medications by keeping them out of the hands of unauthorized individuals. In addition, the safes are anticipated to help CVS Pharmacy ensure the safety and well-being of its customers and employees.

CVS Pharmacy expects these time delay safes to help deter pharmacy robberies including those involving opioid medications such as oxycodone and hydrocodone by electronically delaying the time it takes for pharmacy employees to be able to open the safe. CVS Pharmacy first implemented time delay safes in Indianapolis, a city experiencing at the time a high volume of pharmacy robberies, in 2015. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where the time delay safes had been installed.

"Pharmacy robberies are a challenging issue for every pharmacy and we are committed to doing all we can to reduce the number of incidents in our North Carolina stores," said Brian Bosnic, Division Leader for CVS. "We have seen that time delay safes, combined with other security policies and procedures in place at our stores, can greatly reduce these incidents and are pleased to roll out this enhanced security measure. These safes will help ensure that our pharmacies remain a safe environment for our patients and colleagues."

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations with time delay safes display visible signage warning that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

CVS Health's time delay safe program is one of many company initiatives to help address and prevent prescription opioid misuse, diversion and abuse.

The company, for example, has expanded its Safe Medication Disposal Program in North Carolina, completing the installation of 65 drug disposal kiosks in select CVS Pharmacy locations in communities across the state, adding to the 42 units previously donated to local law enforcement.

In 2020, the company will add 1,000 in-store safe medication disposal units to the more than 1,800 units currently in CVS Pharmacy locations nationwide. It will also donate up to 400 additional units to local police departments, in addition to the 1000 units already donated to law enforcement. Together, the existing medication disposal units have collected more than 1.1 million pounds of unwanted or expired medications, including 47,000 pounds in North Carolina.

Additionally, beginning next year, all CVS Pharmacy locations that do not offer a safe medication disposal kiosk will begin to offer DisposeRx packets at no cost to patients filling an opioid prescription for the first time. According to the manufacturer, when water and the DisposeRx powder are added to a pill bottle with unwanted prescription medications, the combination produces a biodegradable gel, allowing for safe disposal at home.

CVS Health's commitment to helping prevent and address prescription drug misuse also extends to community education and increasing access to the opioid overdose-reversal drug naloxone.

The company is collaborating with Discovery Education, tapping into their expertise in digital curriculum and content, to enhance CVS Health's prescription drug abuse prevention education program, Pharmacists Teach. The program, which has already reached more than 500,000 students and parents across the country, will aim to reach an additional 1.4 million people over three years following this investment.

Finally, CVS Pharmacy patients can now access the opioid overdose-reversal drug naloxone without an individual prescription at every CVS Pharmacy location nationwide, including all 50 states, Washington, D.C., and Puerto Rico. CVS Health has also worked with Google to help people locate naloxone at CVS Pharmacy and other locations in their local community using Google's locator tool.

To learn more about CVS Health's efforts to combat prescription drug misuse, visit our website.

About CVS Pharmacy

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contacts

Joe Goode
401-770-9820
Joseph.Goode@CVSHealth.com

Brent Burkhardt
410-299-2528
bburkhardt@tbc.us

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