More than 4 out of 5 Aetna Medicare members in 4 star-rated plans or higher for 2021

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Plans help provide access to high-quality care for members across the nation

HARTFORD, Conn. — For the seventh consecutive year, Aetna® , a CVS Health® company (NYSE: CVS), announced its 2021 Medicare Advantage Prescription Drug (MAPD) plans outpace the Medicare Advantage industry in the percentage of members in plans rated 4 stars or higher (out of 5 stars) by the Centers for Medicare & Medicaid Services (CMS). Star Ratings data for 2021 contracts show 83 percent of Aetna MAPD members are currently enrolled in 4 star-rated plans or higher, compared to 77 percent for the industry.High-Quality Care for Medicare Beneficiaries Continues as Medicare Health and Drug Plans Receive Star Ratings, October 8, 2020. https://www.cms.gov/newsroom/press-releases/high-quality-care-medicare-beneficiaries-continues-medicare-health-and-drug-plans-receive-star

"This year's Star Ratings demonstrate our consistency in bringing quality and value to our members," said Christopher Ciano, president of Aetna Medicare. "Now more than ever given the COVID-19 pandemic, we're unrelenting in our focus on the total health of our members and making sure they have access to quality care that's affordable, safe and close to home. We work closely with our physician partners and community organizations to help our members age and thrive in the comfort and safety of their homes, especially during these uncertain times."

Aetna 4.5-star rated contracts:

  • H2663 Coventry Health Care of Missouri, Inc. (AR, IL, KS, MO, OK HMOs)

  • H3959 Aetna Health Inc. (PA HMO)

  • H3597 Aetna Health Inc. (ME HMO)

  • H5522 Health Assurance Pennsylvania, Inc. (PA PPO)

  • H7301 Coventry Health Care of Illinois (IL PPO)

Aetna 4-star rated contracts:

  • H1609 Aetna Health Inc. (FL/IA HMOs)

  • H5521 Aetna Life Insurance Company (AL, AZ, CA, CO, CT, DC, DE, FL, GA, IL, IN, KY, LA, MA, ME, MI, MS, NC, NJ, NV, NY, OH, PA, SC, TN, UT, VA, WA, WI, WY PPOs)

  • H5793 Aetna Health Inc. (CT HMO)

  • H7149 Aetna Health Inc. (NE HMO)

CMS' Medicare Star Ratings rank the performance and quality of Medicare Advantage and Medicare prescription drug plans to help beneficiaries and their families compare plans. Medicare Advantage plans are rated on how well they perform on five different categories:

  • Staying healthy

  • Managing chronic (long-term) conditions

  • Member experience with the health plan

  • Member complaints

  • Health plan customer service

MAPD plans are also rated on how well they perform on three additional categories:

  • Drug plan customer service

  • Member experience with drug plan

  • Drug safety

Aetna Medicare Advantage and SilverScript prescription drug plans are available to Medicare beneficiaries for selection during the Annual Enrollment Period, which starts on October 15, 2020, and runs through December 7, 2020. Enrollment becomes effective on January 1, 2021.

The star ratings are posted at www.medicare.gov. Visit AetnaMedicare.com to learn more about Aetna's 2021 Medicare plans or call toll-free at 1-855-335-1407 (TTY: 711). Hours are from 8 AM to 8 PM, local time, seven days a week. A licensed agent will answer your call.

NOTE: Information in this release is based on 2021 star ratings data published by CMS on October 8, 2020, and Medicare Advantage and Medicare prescription drug plan enrollment as of September 2020.

About Aetna

Aetna, a CVS Health business, serves an estimated 34 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit www.aetna.com and explore how Aetna is helping to build a healthier world.

Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

SilverScript is a Prescription Drug Plan with a Medicare contract marketed through Aetna Medicare. Enrollment in SilverScript depends on contract renewal.

Every year, Medicare evaluates plans based on a 5-star rating system.

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Contacts

Media contact
Ethan Slavin

860-273-6095
SlavinE@aetna.com

Investor contact
Katie Durant
401-770-6442
katherine.durant@cvshealth.com

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Aetna 2021 Medicare plans focus on total health and making care more affordable and convenient

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4 out of 5 Medicare beneficiaries can choose a $0 premium Aetna Medicare Advantage plan

HARTFORD, Conn.— Aetna , a CVS Health company (NYSE: CVS), announced its 2021 Medicare offerings, featuring increased integration with CVS Health; expanded and differentiated Medicare Advantage plan options, including HMO and Dual Eligible Special Needs Plan offerings in new states; new Aetna Medicare Eagle plans designed especially for Veterans; and the lowest premium standalone prescription drug plan product in all 50 states and D.C.

A pioneer in the Medicare industry, Aetna has served Medicare beneficiaries since 1966, when it paid the nation's first Medicare claim. Aetna now serves nearly 9.2 million Medicare members nationwide, as of June 30, 2020.

"Now more than ever, it's important for older adults to focus on their total health — body, mind and spirit," said Christopher Ciano, president of Aetna Medicare. "To help members improve their health, we expanded our Aetna Medicare Solutions portfolio of products to include new plans and benefits designed to make care more affordable and convenient. As part of CVS Health, we're bringing care closer to home and making more meaningful connections that help our members age actively on their path to better health."

To encourage members to stay active and choose the plan that best fits their needs, Aetna announced legendary U.S. figure skater Dorothy HamillThis is a paid endorsement for Aetna. as its new Medicare spokesperson. Hamill will appear in Aetna Medicare's advertising campaign and is featured in a new Aetna guide called Putting the 'Me' in Medicare eBook. The eBook offers tips and resources on eating healthy, staying active, using technology tools and maintaining mental health.

Medicare Advantage plans

Nearly 2.7 million Medicare beneficiaries are enrolled in an Aetna Medicare Advantage (MA) plan, which can include extra benefits, such as prescription drug coverage, vision, dental, hearing and fitness.

For 2021, Aetna is offering Individual Medicare Advantage Prescription Drug (MAPD) plans in 46 states plus Washington, D.C. Aetna added 115 new counties across the country, providing an additional 1.9 million more Medicare beneficiaries access to an Aetna plan. In total, Aetna will offer MAPD plans in 1,793 counties in 2021 accessible by 54.7 million Medicare beneficiaries.This number includes Aetna's Joint Ventures in Minnesota (with Allina Health) and in Northern Virginia (with Innovation Health).

To make plans more affordable, Aetna expanded its $0 premium plan options. Aetna estimates 81 percent of the Medicare-eligible beneficiaries in the U.S. will now have access to a $0 monthly premium Aetna Medicare Advantage plan.Data as of August 2020 CMS eligibility file.

For those who qualify for both Medicare and Medicaid benefits, Aetna expanded its Dual Eligible Special Needs Plan (DSNP) offering to select counties in 9 new states — bringing Aetna's total DSNP footprint to 604 counties in 23 states. New DSNP markets include California, Connecticut, Kentucky, Maine, Michigan, Mississippi, Nevada, New Jersey and New York.

New for 2021, Aetna will offer Aetna Medicare Eagle MA plans in 27 states. These MA-only plans are designed especially for Veterans to complement their VA health care coverage. With a $0 monthly premium, plans will include, dental, vision, SilverSneakers fitness program, and $0 or low PCP and lab cost shares. Most of these plans will also include hearing, an over-the-counter allowance and meal benefits to improve overall health and wellness.

Medicare prescription drug plans

Aetna's standalone prescription drug plans (PDP) serve 5.6 million members. In 2021, Aetna Medicare will offer three individual standalone PDPs. A new plan, SilverScript SmartRx (PDP), featuring an average monthly premium of $7.15, will be the lowest premium available in all 50 states and D.C. SilverScript Choice (PDP) will continue to be available in all 50 states and D.C. and will be under the Centers for Medicare & Medicaid Services (CMS) benchmark pricing in 49 states and D.C. SilverScript Plus (PDP), the plan with the most robust prescription drug coverage, will continue to be available in 49 states and D.C. All three plans feature $0 Tier 1 copays at preferred retail pharmacies.Source: CMS 2021 PDP Landscape Source Files (v 09 08 20) available at https://www.cms.gov/Medicare/Prescription-Drug-Coverage/PrescriptionDrugCovGenIn

Medicare Supplement plans

We offer competitively priced individual Medicare Supplement insurance plans from the CVS Health/Aetna family of companies nationwide. With nearly 1 million members, our Medicare Supplement plans utilize a simplified underwriting process. We also offer a dental, vision and hearing product in 37 states. Our ancillary portfolio covers 45 states and includes the new Accendo (CVS Health) Final Expense whole life product. Ancillary products can provide members with benefits paid directly to them after being diagnosed with cancer, or for hospital stays and home care.

Offering innovative programs and benefits through CVS Health

As a CVS Health company, Aetna provides individual MA members access to convenient and affordable care through various benefits and programs:

  • Nationally contracted walk-in clinics and MinuteClinic retail health clinicsMembers have a choice of providers and can elect to go to their PCP or a nationally contracted clinic of their choice.: Members in PPO and HMO plans that do not require a primary care physician (PCP) can visit either one of the nationally contracted walk-in clinics or MinuteClinic locations and pay the same copay as a regular visit to a PCP. With approximately 1,100 locations across 33 states and Washington, D.C., MinuteClinic offers convenient access to care for minor illnesses, injuries and wellness services. Located in select CVS Pharmacy and Target stores, MinuteClinic locations are open seven days a week, with walk-in visits available at most locations. MinuteClinic also offers telehealth options if members cannot receive care in person.

  • Lowering insulin costs: In Florida, Aetna is participating in the Part D Senior Savings Model, a CMS demonstration that allows Part D plans to offer affordable, predictable insulin copays. Select Florida plans will offer members $0 Tier 1 and Tier 2 insulin at preferred pharmacies.

  • Over-the-counter (OTC) benefit: Aetna will continue to offer members in many of its MA plans an OTC benefit allowance for a list of items they may obtain through OTC Health Solutions, a CVS Health company. Members can choose from an expanded 2021 product selection list with 65 percent more items in 2021. Members can place their orders by phone or online for home delivery. They can also use their benefit in-store at over 2,400 select CVS Pharmacy or Navarro Discount Pharmacy retail locations across 29 states, up from 12 states in 2020.

  • Pharmacist panels: Aetna will connect members with their local CVS pharmacist who can deliver personalized advice to drive medication adherence, offer alternatives for high-risk medications, recommend screenings and administer immunizations. Pharmacists can also connect members with recommended health plan resources and support their enrollment into care management programs.

Addressing social determinants of health with new and expanded MA benefits

Aetna Medicare Advantage plans take a total approach to health that goes beyond clinical care. With this approach in mind, Aetna expanded benefits to include:

  • Telehealth: All Aetna 2021 MA plans will offer virtual primary and urgent care visits to help members access care, including after hours or weekend care, sick visits and prescription refills. Select plans will also cover virtual mental and behavioral health visits.

  • In-home assessments: All MA plans will offer an annual in-home assessment at no cost that includes a comprehensive health risk assessment and non-invasive physical exam from the comfort of the member's home. The clinician will also assess the home environment for potential fall risks, helping the member stay safe in their home.

  • Companionship benefit: In partnership with Papa Inc., Aetna is expanding its companionship benefit to address social isolation in select plans in six states. Papa connects local college-age individuals to older adults who need help with companionship, light house chores and technology lessons. Remote companionship can be delivered through telephone or secure video.

  • Healthy Foods debit card: To help address food insecurity, a new Healthy Foods debit card will be included on 24 DSNP plans for members with chronic conditions and two Pennsylvania plans for members in the Healthy Heart partnership program. The benefit will provide a monthly allowance so members can purchase approved food items, such as fruits, vegetables, meat, seafood, and dairy.

  • Foodsmart: In Illinois, a new nutrition benefit called Foodsmart will be included with select plans. With this benefit, the member's condition and eating habits will be assessed via the web or telephone with customized meal plans and guidance provided to help members make healthy food choices. This benefit also gives members access to registered dieticians.

  • Congestive Heart Failure (CHF) Remote Monitoring Program: Aetna is implementing a Home Heart Care program with six individual plans in Pennsylvania, Ohio and Kentucky. Eligible high-risk members with CHF who agree to participate in the program and follow the care management requirements will receive a 5G-enabled scale, blood pressure cuff and electronic tablet to monitor their weight and blood pressure at home.

In addition, Aetna will continue to offer the following supplemental benefits or other services as part of its Medicare Advantage plans:

  • The Aetna Resources For Living program helps address loneliness and other social needs by connecting our members with important community resources, such as transportation, housing, food programs, caregiver support and utility assistance, based on individual member needs. The program serves as an early point of intervention for the many issues that affect our members' physical and mental health.

  • SilverSneakers fitness memberships are available to all of Aetna's individual MA members at no extra cost. Through SilverSneakers, members have access to 15,000+ fitness locations that offer instructor-led, group fitness classes and other opportunities for members to socialize within their communities. The membership also includes video workouts and live online classes and workshops.

  • Aetna will continue to offer most Medicare Advantage members access to routine vision, dental and hearing coverage.Level and type of coverage vary by plan.

Continuing efforts to help members during the COVID-19 pandemic

From waiving charges for home delivery of prescription medications, to increased access to telehealth visits, to lifting cost-sharing for COVID-19 testing and treatment, CVS Health and Aetna Medicare have been a leading force in efforts to help seniors during the COVID-19 pandemic.

Most recently, Aetna shipped Caring for You kits of over-the-counter items to all its Medicare Advantage members across the country to help support them with simple self-care at home. Kits included a thermometer, hand sanitizer and Aetna-branded face mask, among other items.

Aetna extended waivers for Medicare Advantage member cost shares for in-network primary care office visits and all telehealth visits for any reason through December 31, 2020.

Aetna Medicare will continue to support members in 2021 by committing to $0 COVID-19 testing even if the public health emergency ends. The company will also waive PCP cost shares and expand coverage of virtual mental health services while the COVID-19 public health emergency is in effect. Building on the Caring for You kits, Aetna will also send members diagnosed with COVID-19 a box of supplies to help with recovery and prevent further spread.

Visit AetnaMedicare.com to learn more about Aetna's 2021 Medicare plans. Or call 1-855-335-1407 (TTY: 711) 7 days a week, 8 AM to 8 PM. The Medicare Annual Election Period runs from October 15 through December 7, 2020. A licensed agent may answer your call.

About Aetna

Aetna, a CVS Health business, serves an estimated 34 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit www.aetna.com and explore how Aetna is helping to build a healthier world.

Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. Plan features and availability may vary by service area. The formulary and/or pharmacy network may change at any time. You will receive notice when necessary. Aetna Medicare's pharmacy network includes limited lower cost, preferred pharmacies in Rural Nebraska, Rural Kansas, Suburban West Virginia, Rural Maine, Suburban Arizona, Rural Michigan and Urban Michigan. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, members please call the number on your ID card, non-members please call 1-855-338-7027 (TTY: 711) or consult the online pharmacy directory at http://www.aetnamedicare.com/pharmacyhelp.

SilverScript is a Prescription Drug Plan with a Medicare contract marketed through Aetna Medicare. Enrollment in SilverScript depends on contract renewal. The SmartRx pharmacy network includes limited lower-cost, preferred pharmacies in Rural Wisconsin, Rural Missouri, Rural Arkansas, Rural Mississippi, Rural Oklahoma, Rural Kansas, Rural Iowa, Rural Minnesota, Rural Montana, Rural North Dakota, Rural South Dakota, Rural Nebraska and Rural Wyoming. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, please call 1-866-235-5660 (TTY: 711) or consult your online pharmacy directory at http://www.aetnamedicare.com/pharmacyhelp.

Aetna, CVS HealthHUB and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health family of companies.

Aetna Resources For Living℠ is the brand name used for products and services offered through the Aetna group of subsidiary companies (Aetna). The EAP is administered by Aetna Behavioral Health, LLC. and in California for Knox-Keene plans, Aetna Health of California, Inc. and Health and Human Resources Center, Inc.

SilverSneakers is a registered trademark of Tivity Health, Inc. 2020 Tivity Health, Inc. All rights reserved.

2020 Aetna Inc.

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Contacts

Media contact
Ethan Slavin
860-273-6095
SlavinE@aetna.com

Investor contact
Katie Durant
401-770-6442
katherine.durant@cvshealth.com

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Aetna ships Caring for You kits to millions of Medicare members

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HARTFORD, Conn. — Aetna , a CVS Health company (NYSE: CVS), announced it will ship boxes of specially curated, over-the-counter items to all its Medicare Advantage members across the country.

As the COVID-19 pandemic continues and flu season begins, these Caring for You kits contain several items to help support Medicare members with simple self-care at home. Kits include a thermometer, hand sanitizer and two Aetna-branded face masks, among other items.

"During this challenging time when many of our most vulnerable members are home, we wanted to provide them with some convenient items to help them stay healthy," said Christopher Ciano, president of Aetna Medicare. "We know that something as basic as an oral thermometer can make a big difference during telehealth visits. Sending these types of important items to our members at no cost was simply the right thing to do."

The Caring for You kits are a one-time liberalization of an Aetna Medicare Advantage member over-the-counter benefit. Kits will be sent to members who were enrolled on or before August 1, 2020. The kits began shipping last week and will continue throughout the fall.

This action builds on overall efforts by Aetna to help its Medicare members during this public health emergency. For example, Aetna is waiving Medicare Advantage member cost shares for in-network primary care office visits and all telehealth visits for any reason through December 31, 2020.

More information on steps Aetna has taken to address the COVID-19 pandemic is available at AetnaMedicare.com/coronavirus.

About Aetna

Aetna, a CVS Health business, serves an estimated 34 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit www.aetna.com and explore how Aetna is helping to build a healthier world.

Plan features and availability may vary by service area.

Media contact

Ethan Slavin
860-273-6095
SlavinE@aetna.com

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Aetna and Landmark Health working together to bring in-home health services to Medicare Advantage members in New York

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Aetna logo and Landmark Health logo

Collaboration addresses the ongoing health needs of Aetna Medicare Advantage members with chronic conditions

NEW YORK CITY, NY — Aetna®, a CVS Health® company (NYSE: CVS), and Landmark Health and its affiliated medical groups (Landmark) announced today a new relationship to bring physician-led  services into the homes of Aetna Medicare Advantage members living in New York with chronic health conditions. Service areas will be focused in the New York City boroughs and Long Island and further extend to Albany, Rochester, and Buffalo.

Members who are eligible for the program will receive access to health services in their homes. Examples of the types of care they can get are acute and urgent services such as wound care, lab draws, catheter maintenance and adherence to medication therapies, as well as medication management, home safety checks, and health screenings. The personalized services also include member access to 24/7 availability from a dedicated Landmark health care provider. Ongoing nutrition, medication therapy, emotional and mental health support will help ensure members receive a comprehensive continuum of care. As part of that care, in-home providers will also share data with members’ primary care physicians.

"This new approach identifies members with multiple chronic conditions and provides stronger in-home physician support in addition to their current primary care physician relationship,” said Lauren Casalveri, Aetna vice president and chief Medicare officer in New York. “This collaboration allows members to remain safely in their homes and provides optimal treatment for their conditions.”

"Landmark saw our first patient seven years ago in upstate New York,” said Michael Le, MD, Landmark co-founder and chief medical officer. “It’s tremendous to see that, with the Aetna relationship, nearly 40,000 New Yorkers who need advanced in-home geriatric care have access to it."

The alliance reflects one of the key goals of value-based care, which is to drive better health outcomes at lower costs. Landmark has seen widespread demand for its home-based primary care services across the Medicare population. Since inception in 2014, Landmark Health has grown to 48 cities in 15 states. And it’s accountable for over 114,000 patients with chronic conditions.

"Access to care, especially for the aging population, is a critical need which has been amplified by the COVID-19 pandemic," said Casalveri. "These expanded services connect chronically ill members with enhanced solutions specific to their health needs."

About Aetna

Aetna, a CVS Health business, serves an estimated 34 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit www.aetna.com and explore how Aetna is helping to build a healthier world.

Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. Plan features and availability may vary by service area. Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change. The provider network may change at any time. You will receive notice when necessary. Other physicians/providers are available in our network.

About Landmark Health

Landmark Health and its affiliated medical groups (Landmark) deliver comprehensive in-home medical care to older adults, 24/7 – 365 days a year. Specialized in complex chronic care, Landmark’s physician-led multidisciplinary teams work with patients’ existing healthcare networks to bring medical, behavioral and palliative care, along with social services, to individuals where they reside. Most critically, Landmark is bending the cost curve in health care by reducing avoidable ER visits and hospital admissions, while extending lives of patients. www.landmarkhealth.org

Media Contacts:

Shannon Dillon
Aetna
346-291-7131
dillons@aetna.com

Jessica Diaz
Landmark Health
612-382-4395
jdiaz@landmarkhealth.org

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Connecting the dots in health care: Combining CVS Health services with Aetna’s cost-saving performance network

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The “Aetna Connected Plan with CVS Health” is helping deliver simple, convenient and more affordable health care.

KANSAS CITY, MO — The Aetna Connected Plan with CVS Health, a first-of-its-kind plan offering in the Kansas City health care insurance market, is demonstrating how the company’s combined capabilities can help members access care when and where they need it — and at a more affordable price than a traditional plan.

The plan combines CVS Health services — including free 1 to 2-day prescription delivery and 20 percent discounts on thousands of health-related items — with Aetna’s cost-saving I-35 Performance Network to deliver a more convenient and connected member experience, along with up to 20 percent premium savings compared to comparable PPO products in the market. 

Targeted to employers with 101-plus employees, quoting begins in September for a plan start date in January 2021. 

“HealthHUBs provide our members with a caring, convenient and connected one-stop solution-all at no cost to the member,” said local Aetna Market President Jim Boyman. 

For example, a member or their Aetna Care Manager can book an appointment at a HealthHUB to ask questions about chronic conditions such as diabetes. A HealthHUB concierge can also connect the member to a MinuteClinic provider, who can consult with the member’s primary care physician and prescribe medication that can be picked up in the store. 

Information from the visit can then be sent to the member’s network provider and Aetna Care Manager.

“It’s all about meeting our members where they are to increase engagement, improve outcomes and reduce health care costs,” said Boyman.

Included CVS Health services include:

  • $0 copay at local HealthHub and MinuteClinic locationsNot applicable with HSA plans.

  • Free 1 to 2-day prescription delivery

  • 20% discounts on thousands of health-related items in-store and online

  • 24/7 pharmacist helpline

  • Access to the CVS managed pharmacy network, specialty pharmacy network and Coram home infusion services

The Aetna I-35 Performance Network includes: 

  • 1,247 primary care doctors

  • 8,300 specialists

  • 13 hospitals

  • 32 Urgent Care facilities

The plan will be available within Clay, Jackson and Platte Counties in Missouri; and Johnson and Wynadotte Counties in Kansas. 

“This plan is just one example of how Aetna and CVS Health are combining forces to help people live healthier lives,” said Boyman. “We’re providing a better member experience by reducing costs and simplifying their health care journey.”

About Aetna

Aetna, a CVS Health business, serves an estimated 38 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit www.aetna.com and explore how Aetna is helping to build a healthier world.

Media contacts

Jim Scavino
Aetna
727-415-9768
scavinoj@aetna.com 

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Work out with top athletes!

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Attain by Aetna lets users exercise with world-class athletes like volleyball’s multiple medal winner Rachael Adams.

U.S. Women’s National Volleyball team medal winner Rachael Adams helps Aetna Attain users exercise like a pro.
U.S. Women’s National Volleyball team medal winner Rachael Adams helps Aetna Attain users exercise like a pro.

Zoom meetings with colleagues, working out to YouTube videos in her garage — over the last few months, Rachael Adams’ days resembled many of ours. “When I wanted to sweat, I’d do a YouTube salsa workout video,” she says.

The difference is that Adams is a world-champion athlete: a member of the U.S. women's national indoor volleyball team. Before COVID-19 struck, she had been training to compete alongside her teammates on the world’s stage this summer. Then she found herself isolated at home, trying to stay in shape. 

Now that most sporting events are cancelled or postponed, just about every pandemic-weary American — elite athlete or not — can relate. With the help of wearable technology, the Attain Games were created for this moment: a series of challenges to get people moving alongside top-tier athletes. 

Any user of the Attain by Aetna app for the Apple Watch can participate in the virtual games, held Aug. 23-29. Among the activities are a daily challenge created by a world-champion U.S. athlete, including Adams; gymnast Shannon Miller; swimmer Michael Andrew; and diver David Boudia. Completed challenges earn users points that are redeemable for prizes and will determine a gold, silver or bronze status when the games end. 

"The idea came to us that you could actually do challenging events — you could actually work out with world champions in the safety of your own home while social distancing. Everyone loves a challenge,” says Adam Pellegrini, SVP Enterprise Virtual Care & Consumer Health at CVS Health.

“I want people to know that we're all in the same boat – high-level athlete (or a) person that wasn't in the weight room before quarantine happened,” Adams says. “Our mental health is so important during this time, and simple things, like moving our body, just affect our mood.” 
 

Work it out, crushed our goals. In our first year, users completed: 6 million healthy actions performed, 6.8 million daily goals conquered, 2.6 billion points earned.
In the first year since the Attain app’s release, users have completed 6 million healthy actions, conquered 6.8 million daily goals and earned 2.6 billion points.

The event reflects the broader goal of Attain app -- jump-starting healthier behaviors through small changes. Released in 2019, more than 150,000 users have logged 75 billion steps and redeemed $1.8 million in rewards in its first year.

“The fitness goals and challenges and rewards keep people engaged on a day-to-day basis, but then the second layer is people are prompted to do healthy actions,” says Pellegrini.

The real prize may come after the games conclude, adds Adams, by creating lasting healthy habits that are worth more than their weight in gold.

U.S. Women’s National Volleyball team medal winner Rachael Adams helps Aetna Attain users exercise like a pro.
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Bridges Health Partners and Aetna extend value-based collaboration to commercial employer groups

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WARRENDALE, Penn. — Bridges Health Partners LLC (Bridges), a Clinically Integrated Network, and Aetna, a CVS Health company, have entered into a value-based agreement for Aetna’s commercial employer groups in Western Pennsylvania. The agreement is designed to improve clinical outcomes, efficiency and cost of care for Aetna’s commercial employer groups cared for by Bridges providers. “Working collaboratively, Bridges and Aetna will use insights derived from clinical, claims, and administrative data to promote a healthier workforce through wellness promotion and early intervention. The relationship will optimize our ability to create evidence-based clinical pathways to provide high quality, cost effective care as well as ensure a seamless patient experience across the healthcare continuum,” said Dr. Robert Zimmerman, Chief Medical Officer for Bridges.

Formed in 2017 by affiliates of Butler Health System, Excela Health, St. Clair Hospital, and Washington Health System, Bridges partners with the systems’ independent and employed medical staff to provide an integrated regional network of care consisting of over 1,000 physicians.

“This is a natural extension of Bridges and Aetna’s relationship and builds upon our previous collaboration with Medicare Advantage beneficiaries in this region. Working together, we’ve been successful in achieving and delivering excellent clinical outcomes and value for the communities we serve,” said Dr. Zimmerman.

“Providing consumers with coordinated and personalized health care requires payers and providers to work together,” said Remy Richman, Vice President, Chief Growth Officer for the Keystone Market. “By advancing our collaboration with Bridges Health Partners through this new value-based arrangement, we are helping to improve health care outcomes and affordability for Aetna commercial members in communities throughout Western Pennsylvania.”

About Bridges Health Partners LLC

Four independent, non-profit health systems in the Pittsburgh metropolitan market and surrounding communities are the founding members of Bridges Health Partners LLC, including Butler Health System, Excela Health, St. Clair Hospital and Washington Health System. Each partner system, along with their independent and employed medical staff are committed to transforming how healthcare services are delivered by implementing an integrated, regional network of care.  Bridges Health Partners LLC network comprises eight hospital campuses with over 1,450 licensed beds, over 1,000 employed and affiliated physicians with a network of primary care and specialty group practices, ambulatory surgery centers, urgent care clinics, imaging and diagnostic centers, skilled nursing, home health and hospice care. To learn more about Bridges Health Partners LLC, visit www.bridgeshealthpartners.org.

About Aetna

Aetna, a CVS Health business, serves an estimated 38 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit www.aetna.com and explore how Aetna is helping to build a healthier world.

Media contacts

John M. Grese
Bridges Health Partners
724-300-8104 
John.grese@bridgeshealthpartners.org  

Jeff Swallow 
Aetna
401-601-4116 
swallowj@aetna.com

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Aetna announces Attain Games Challenge with support and participation of world-renowned athletes

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Attain by Aetna members can join leading U.S. athletes to virtually participate in at-home challenges that inspire and support physical and mental well-being

WOONSOCKET, R.I. — Aetna, a CVS Health (NYSE:CVS) company, has announced the launch of the Attain Games, a virtual event for users of the Attain by Aetna app. The Attain Games will spotlight a series of healthy activities created by top U.S. athletes to help members experience new and challenging ways to achieve their health goals while focusing on at-home wellness. The Attain Games start on Sunday, August 23 and end on Saturday, August 29, 2020.

Each day, users will be presented with six challenges to complete, with one "marquee" event being presented and demonstrated by a select group of top athletes. Challenge activities include physical workouts using equipment found at home, as well as breathing exercises and mindfulness challenges. At the end of the week, gold, silver and bronze status will be determined based on the number of points the user achieves.

The presenting partners for this year's Attain Games include:

  • Shannon Miller, world-champion gymnast

  • Rachael Adams, world-champion volleyball player

  • Tatyana McFadden, world-class track and field athlete

  • David Boudia, world-champion diver

  • Michael Andrew, world-champion swimmer

  • Brenda Martinez, world-class track and field athlete

  • Kyra Condie, world-class rock climber

"While I'm disappointed not being able to compete this year, it's become more important for all of us to stay healthy and find creative ways to stay at the top of our game right from the comfort of our own homes," said Tatyana McFadden, American world-champion athlete. "It's important that especially during times where our mental health is also being put to the test, that we are taking care of our bodies with nutritious foods, mindfulness activities, and plenty of exercise. The Attain Games are a great way to come together as a community for a bit of healthy competition, and I'm thrilled to help play a small part in motivating people to feel good physically and mentally."

Released in 2019, the Attain app is the first of its kind a personalized well-being experience designed by Aetna in collaboration with Apple that combines health history with Apple Watch information to empower better health. Aetna has deep clinical experience, engaging its members across their health care needs from wellness to chronic disease. Apple consistently delivers highly personalized products in a simple yet elegant fashion that prioritizes privacy and data security and helps people live their best lives. The Attain app provides Aetna members with personalized goals, tracks their daily activity levels, recommends healthy actions, and ultimately rewards them upon completion.

In just the first year of launch, our Attain by Aetna users have achieved impressive results:

  • 6 billion calories burned

  • 233 million workout minutes

  • 6.8 million daily goals conquered

  • 6 million healthy actions completed

  • $1.8 million redeemed in rewards

"We've received great feedback from Attain by Aetna users over the past year and expect the popularity of wearable fitness technology to increase due to the multitude of benefits it provides," said Jonathan Mayhew, Executive Vice President and Chief Transformation Officer for CVS Health. "We're hoping our members will strive to achieve their personal health and wellness goals by participating in the Attain Games, all with the help of some of the most celebrated athletes representing the United States cheering them on."

User privacy and data security are at the heart of Attain. A completely voluntary program, members determine what information they want to share and can discontinue using Attain at any time. All Attain health data is encrypted on the device, in transit, and on Aetna and Apple's servers, where it will be stored in a highly secure environment using industry-leading practices fully in compliance with HIPAA. Information from this program will not be used for underwriting, premium or coverage decisions.

If you are an Aetna commercial medical member with an iPhone interested in participating, there is still time to sign up. Visit www.AttainbyAetna.com for more information or download the Attain app on the App Store by texting ATTAINAPP TO 37046 and check your eligibility today!

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings from HealthHUB locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we're transforming health at www.cvshealth.com.

Contact

Ethan Slavin
860-273-6095
SlavinE@aetna.com

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It’s ‘Time for Care’

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Since the COVID-19 pandemic began, nearly 60 percent of Americans have skipped a health care appointment, according to a June survey from conducted by Morning Consult and CVS Health. To ease fears and encourage Americans to prioritize preventative health, CVS Health launched Time for Care to provide guidance on how to smartly and safely seek in-person care.

To help individuals stay safe in the months ahead, Garth Graham, M.D., MPH, vice president of Community Health and Chief Community Health Officer for CVS Health, weighs in with helpful tips for resuming in-person care.

Dr. Garth Graham, M.D., MPH, Vice President of Community Health and Chief Community Health Officer, CVS Health
Dr. Garth Graham, M.D., MPH, Vice President of Community Health and Chief Community Health Officer, CVS Health

How can Americans prepare for the pandemic’s next phase?

Certain interventions have been shown to be effective on a population level and decrease personal risk: Wash your hands, stay home if you’re sick, maintain social distance and, if you’re going out, just wear a mask. Equally important are monitoring health symptoms that are concerning and having a good relationship with a primary care provider.

We also continue to have a flu vaccine that we know reduces morbidity and mortality, so certainly getting vaccinated and reducing your risk of flu is going to be important.

What precautions would you advise for children back to school?

Given the challenges around making decisions about school, having your own family plan for these different issues and challenges is important.

Familiarize yourself with CDC guidelines for individuals and understand how adherent your school is to CDC guidelines on school re-openings. Also, pay attention to what’s happening locally: This is a local pandemic and what is occurring in one county and in one state is not necessarily the same as what’s occurring in another state.

What questions can people ask their health care providers to help them evaluate whether it’s safe to resume in-person care?

Start off by asking what kinds of safety precautions are in place for your visit. The other thing is to ask about anything that concerns you. Your doctor is there for you and being able to talk about anything that relieves your anxiety is important.

Don’t let fear be an overriding factor for your decisions. Understand the facts. Many institutions have put in place really good protocols, per the Centers of Disease Control’s guidelines, to decrease the potential transmission of COVID-19. Hearing about that directly from your health care providers can help to re-instill your faith that they care about your safety just as much as you do.

Read the full Associated Press Q&A with Dr. Graham.

Helping you prepare for your in-office visit

Talk to your doctor about your concerns. Together, you can decide whether an in-person visit makes sense for you. If so, here are some of the questions you can ask:

  • What should I expect when I arrive at the office?

  • Do I need to bring my own mask?

  • Are staff and patients required to wear masks?

  • Is your staff being tested for COVID-19?

  • How often are the waiting rooms and offices cleaned?

  • Are there separate waiting areas for symptomatic and asymptomatic patients?

  • What should I do if I have had a cough or fever in recent days, recently traveled, or been in contact with someone who has tested positive?

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Creating safer pregnancies through preeclampsia prevention

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A new, first-of-its-kind initiative designed to prevent the devastating impacts of preeclampsia in pregnant members launched today as part of the Aetna Maternity Program. Building on the enterprise’s long-standing commitment to support expectant mothers on a path to better health, the initiative is focused on preventing this condition, a leading cause of maternal and infant illness and death that accounts for 15 percent of all preterm births in the U.S.https://www.preeclampsia.org/faqs

According to the Centers for Disease Control and Prevention, the U.S. is one of the only high-income countries where deaths related to pregnancy or childbirth are on the rise. This crisis also disproportionately affects Black women.https://www.cdc.gov/nchs/data/nvsr/nvsr69/nvsr69_02-508.pdfhttps://www.cdc.gov/reproductivehealth/maternal-mortality/ And, in recent months, the COVID-19 pandemic has created new challenges, as many expectant moms may be attending fewer in-person prenatal care visits that could help detect preeclampsia risks.

“Alarmingly, women today are 50 percent more likely to die in childbirth than their mothers were, and Black women are at an even higher risk. We must do more to address this public health crisis and keep moms and babies healthy,” says Daniel Knecht, M.D., CVS Health’s vice president of clinical products. “The goal of this initiative is to help empower our members to have productive discussions with their providers throughout their pregnancy journey.” 

Empowering safer pregnancies

Amidst the COVID-19 landscape, pregnant women may be attending fewer in-person prenatal care visits and in turn be at higher risk for developing complications that go undetected.

Read the infographic

By leveraging Aetna claims data, the program identifies high-risk pregnant members for individualized outreach and subsequently sends them an engaging, personalized prenatal care kit. Each kit contains educational materials about preeclampsia, along with an 81 mg bottle of low-dose aspirin, an intervention that can substantially reduce the risk for developing the condition. Members also receive an appointment reminder card encouraging them to have informed conversations with their obstetrician about the potential benefits of low-dose aspirin.Note: Pregnant women should always talk to their doctor before starting an aspirin regimen.

Although preeclampsia has no cure, taking one low-dose aspirin a day has been proven to be a low-cost, safe medication that can significantly cut the risk of the condition and some of its complications.https://www.nejm.org/doi/full/10.1056/NEJMoa1704559?query=recirc_curatedRelated_article Despite compelling evidence, providers and patients are largely unaware of aspirin’s effectiveness, highlighting the important need for continued education.

“CVS Health is well-positioned to improve both access to and outcomes of maternal and neonatal health care, including for causes of severe maternal morbidity that is disproportionately experienced among minority women,” noted Joanne Armstrong, M.D., CVS Health enterprise head of women’s health and an OB/GYN. “We have delivery channels that can bring critical information and resources, such as low-dose aspirin, right to members’ doorsteps. This outreach is coupled with a care management program featuring highly trained and dedicated nurses to support the personalized needs of pregnant members.”

The initiative is an exciting and simple way that CVS Health and Aetna are empowering safer pregnancies and connecting expectant mothers with preventative care that meets their unique needs. As part of the Aetna Maternity Program’s efforts, all pregnant members will receive a letter and flyer from the Society of Maternal-Fetal Medicine informing them about preeclampsia and its signs and symptoms.

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