Aetna 2021 Medicare plans focus on total health and making care more affordable and convenient

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4 out of 5 Medicare beneficiaries can choose a $0 premium Aetna Medicare Advantage plan

HARTFORD, Conn.— Aetna , a CVS Health company (NYSE: CVS), announced its 2021 Medicare offerings, featuring increased integration with CVS Health; expanded and differentiated Medicare Advantage plan options, including HMO and Dual Eligible Special Needs Plan offerings in new states; new Aetna Medicare Eagle plans designed especially for Veterans; and the lowest premium standalone prescription drug plan product in all 50 states and D.C.

A pioneer in the Medicare industry, Aetna has served Medicare beneficiaries since 1966, when it paid the nation's first Medicare claim. Aetna now serves nearly 9.2 million Medicare members nationwide, as of June 30, 2020.

"Now more than ever, it's important for older adults to focus on their total health — body, mind and spirit," said Christopher Ciano, president of Aetna Medicare. "To help members improve their health, we expanded our Aetna Medicare Solutions portfolio of products to include new plans and benefits designed to make care more affordable and convenient. As part of CVS Health, we're bringing care closer to home and making more meaningful connections that help our members age actively on their path to better health."

To encourage members to stay active and choose the plan that best fits their needs, Aetna announced legendary U.S. figure skater Dorothy HamillThis is a paid endorsement for Aetna. as its new Medicare spokesperson. Hamill will appear in Aetna Medicare's advertising campaign and is featured in a new Aetna guide called Putting the 'Me' in Medicare eBook. The eBook offers tips and resources on eating healthy, staying active, using technology tools and maintaining mental health.

Medicare Advantage plans

Nearly 2.7 million Medicare beneficiaries are enrolled in an Aetna Medicare Advantage (MA) plan, which can include extra benefits, such as prescription drug coverage, vision, dental, hearing and fitness.

For 2021, Aetna is offering Individual Medicare Advantage Prescription Drug (MAPD) plans in 46 states plus Washington, D.C. Aetna added 115 new counties across the country, providing an additional 1.9 million more Medicare beneficiaries access to an Aetna plan. In total, Aetna will offer MAPD plans in 1,793 counties in 2021 accessible by 54.7 million Medicare beneficiaries.This number includes Aetna's Joint Ventures in Minnesota (with Allina Health) and in Northern Virginia (with Innovation Health).

To make plans more affordable, Aetna expanded its $0 premium plan options. Aetna estimates 81 percent of the Medicare-eligible beneficiaries in the U.S. will now have access to a $0 monthly premium Aetna Medicare Advantage plan.Data as of August 2020 CMS eligibility file.

For those who qualify for both Medicare and Medicaid benefits, Aetna expanded its Dual Eligible Special Needs Plan (DSNP) offering to select counties in 9 new states — bringing Aetna's total DSNP footprint to 604 counties in 23 states. New DSNP markets include California, Connecticut, Kentucky, Maine, Michigan, Mississippi, Nevada, New Jersey and New York.

New for 2021, Aetna will offer Aetna Medicare Eagle MA plans in 27 states. These MA-only plans are designed especially for Veterans to complement their VA health care coverage. With a $0 monthly premium, plans will include, dental, vision, SilverSneakers fitness program, and $0 or low PCP and lab cost shares. Most of these plans will also include hearing, an over-the-counter allowance and meal benefits to improve overall health and wellness.

Medicare prescription drug plans

Aetna's standalone prescription drug plans (PDP) serve 5.6 million members. In 2021, Aetna Medicare will offer three individual standalone PDPs. A new plan, SilverScript SmartRx (PDP), featuring an average monthly premium of $7.15, will be the lowest premium available in all 50 states and D.C. SilverScript Choice (PDP) will continue to be available in all 50 states and D.C. and will be under the Centers for Medicare & Medicaid Services (CMS) benchmark pricing in 49 states and D.C. SilverScript Plus (PDP), the plan with the most robust prescription drug coverage, will continue to be available in 49 states and D.C. All three plans feature $0 Tier 1 copays at preferred retail pharmacies.Source: CMS 2021 PDP Landscape Source Files (v 09 08 20) available at https://www.cms.gov/Medicare/Prescription-Drug-Coverage/PrescriptionDrugCovGenIn

Medicare Supplement plans

We offer competitively priced individual Medicare Supplement insurance plans from the CVS Health/Aetna family of companies nationwide. With nearly 1 million members, our Medicare Supplement plans utilize a simplified underwriting process. We also offer a dental, vision and hearing product in 37 states. Our ancillary portfolio covers 45 states and includes the new Accendo (CVS Health) Final Expense whole life product. Ancillary products can provide members with benefits paid directly to them after being diagnosed with cancer, or for hospital stays and home care.

Offering innovative programs and benefits through CVS Health

As a CVS Health company, Aetna provides individual MA members access to convenient and affordable care through various benefits and programs:

  • Nationally contracted walk-in clinics and MinuteClinic retail health clinicsMembers have a choice of providers and can elect to go to their PCP or a nationally contracted clinic of their choice.: Members in PPO and HMO plans that do not require a primary care physician (PCP) can visit either one of the nationally contracted walk-in clinics or MinuteClinic locations and pay the same copay as a regular visit to a PCP. With approximately 1,100 locations across 33 states and Washington, D.C., MinuteClinic offers convenient access to care for minor illnesses, injuries and wellness services. Located in select CVS Pharmacy and Target stores, MinuteClinic locations are open seven days a week, with walk-in visits available at most locations. MinuteClinic also offers telehealth options if members cannot receive care in person.

  • Lowering insulin costs: In Florida, Aetna is participating in the Part D Senior Savings Model, a CMS demonstration that allows Part D plans to offer affordable, predictable insulin copays. Select Florida plans will offer members $0 Tier 1 and Tier 2 insulin at preferred pharmacies.

  • Over-the-counter (OTC) benefit: Aetna will continue to offer members in many of its MA plans an OTC benefit allowance for a list of items they may obtain through OTC Health Solutions, a CVS Health company. Members can choose from an expanded 2021 product selection list with 65 percent more items in 2021. Members can place their orders by phone or online for home delivery. They can also use their benefit in-store at over 2,400 select CVS Pharmacy or Navarro Discount Pharmacy retail locations across 29 states, up from 12 states in 2020.

  • Pharmacist panels: Aetna will connect members with their local CVS pharmacist who can deliver personalized advice to drive medication adherence, offer alternatives for high-risk medications, recommend screenings and administer immunizations. Pharmacists can also connect members with recommended health plan resources and support their enrollment into care management programs.

Addressing social determinants of health with new and expanded MA benefits

Aetna Medicare Advantage plans take a total approach to health that goes beyond clinical care. With this approach in mind, Aetna expanded benefits to include:

  • Telehealth: All Aetna 2021 MA plans will offer virtual primary and urgent care visits to help members access care, including after hours or weekend care, sick visits and prescription refills. Select plans will also cover virtual mental and behavioral health visits.

  • In-home assessments: All MA plans will offer an annual in-home assessment at no cost that includes a comprehensive health risk assessment and non-invasive physical exam from the comfort of the member's home. The clinician will also assess the home environment for potential fall risks, helping the member stay safe in their home.

  • Companionship benefit: In partnership with Papa Inc., Aetna is expanding its companionship benefit to address social isolation in select plans in six states. Papa connects local college-age individuals to older adults who need help with companionship, light house chores and technology lessons. Remote companionship can be delivered through telephone or secure video.

  • Healthy Foods debit card: To help address food insecurity, a new Healthy Foods debit card will be included on 24 DSNP plans for members with chronic conditions and two Pennsylvania plans for members in the Healthy Heart partnership program. The benefit will provide a monthly allowance so members can purchase approved food items, such as fruits, vegetables, meat, seafood, and dairy.

  • Foodsmart: In Illinois, a new nutrition benefit called Foodsmart will be included with select plans. With this benefit, the member's condition and eating habits will be assessed via the web or telephone with customized meal plans and guidance provided to help members make healthy food choices. This benefit also gives members access to registered dieticians.

  • Congestive Heart Failure (CHF) Remote Monitoring Program: Aetna is implementing a Home Heart Care program with six individual plans in Pennsylvania, Ohio and Kentucky. Eligible high-risk members with CHF who agree to participate in the program and follow the care management requirements will receive a 5G-enabled scale, blood pressure cuff and electronic tablet to monitor their weight and blood pressure at home.

In addition, Aetna will continue to offer the following supplemental benefits or other services as part of its Medicare Advantage plans:

  • The Aetna Resources For Living program helps address loneliness and other social needs by connecting our members with important community resources, such as transportation, housing, food programs, caregiver support and utility assistance, based on individual member needs. The program serves as an early point of intervention for the many issues that affect our members' physical and mental health.

  • SilverSneakers fitness memberships are available to all of Aetna's individual MA members at no extra cost. Through SilverSneakers, members have access to 15,000+ fitness locations that offer instructor-led, group fitness classes and other opportunities for members to socialize within their communities. The membership also includes video workouts and live online classes and workshops.

  • Aetna will continue to offer most Medicare Advantage members access to routine vision, dental and hearing coverage.Level and type of coverage vary by plan.

Continuing efforts to help members during the COVID-19 pandemic

From waiving charges for home delivery of prescription medications, to increased access to telehealth visits, to lifting cost-sharing for COVID-19 testing and treatment, CVS Health and Aetna Medicare have been a leading force in efforts to help seniors during the COVID-19 pandemic.

Most recently, Aetna shipped Caring for You kits of over-the-counter items to all its Medicare Advantage members across the country to help support them with simple self-care at home. Kits included a thermometer, hand sanitizer and Aetna-branded face mask, among other items.

Aetna extended waivers for Medicare Advantage member cost shares for in-network primary care office visits and all telehealth visits for any reason through December 31, 2020.

Aetna Medicare will continue to support members in 2021 by committing to $0 COVID-19 testing even if the public health emergency ends. The company will also waive PCP cost shares and expand coverage of virtual mental health services while the COVID-19 public health emergency is in effect. Building on the Caring for You kits, Aetna will also send members diagnosed with COVID-19 a box of supplies to help with recovery and prevent further spread.

Visit AetnaMedicare.com to learn more about Aetna's 2021 Medicare plans. Or call 1-855-335-1407 (TTY: 711) 7 days a week, 8 AM to 8 PM. The Medicare Annual Election Period runs from October 15 through December 7, 2020. A licensed agent may answer your call.

About Aetna

Aetna, a CVS Health business, serves an estimated 34 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit www.aetna.com and explore how Aetna is helping to build a healthier world.

Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. Plan features and availability may vary by service area. The formulary and/or pharmacy network may change at any time. You will receive notice when necessary. Aetna Medicare's pharmacy network includes limited lower cost, preferred pharmacies in Rural Nebraska, Rural Kansas, Suburban West Virginia, Rural Maine, Suburban Arizona, Rural Michigan and Urban Michigan. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, members please call the number on your ID card, non-members please call 1-855-338-7027 (TTY: 711) or consult the online pharmacy directory at http://www.aetnamedicare.com/pharmacyhelp.

SilverScript is a Prescription Drug Plan with a Medicare contract marketed through Aetna Medicare. Enrollment in SilverScript depends on contract renewal. The SmartRx pharmacy network includes limited lower-cost, preferred pharmacies in Rural Wisconsin, Rural Missouri, Rural Arkansas, Rural Mississippi, Rural Oklahoma, Rural Kansas, Rural Iowa, Rural Minnesota, Rural Montana, Rural North Dakota, Rural South Dakota, Rural Nebraska and Rural Wyoming. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, please call 1-866-235-5660 (TTY: 711) or consult your online pharmacy directory at http://www.aetnamedicare.com/pharmacyhelp.

Aetna, CVS HealthHUB and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health family of companies.

Aetna Resources For Living℠ is the brand name used for products and services offered through the Aetna group of subsidiary companies (Aetna). The EAP is administered by Aetna Behavioral Health, LLC. and in California for Knox-Keene plans, Aetna Health of California, Inc. and Health and Human Resources Center, Inc.

SilverSneakers is a registered trademark of Tivity Health, Inc. 2020 Tivity Health, Inc. All rights reserved.

2020 Aetna Inc.

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Y0080_4002_23273_2021_M

Contacts

Media contact
Ethan Slavin
860-273-6095
SlavinE@aetna.com

Investor contact
Katie Durant
401-770-6442
katherine.durant@cvshealth.com

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Aetna ships Caring for You kits to millions of Medicare members

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HARTFORD, Conn. — Aetna , a CVS Health company (NYSE: CVS), announced it will ship boxes of specially curated, over-the-counter items to all its Medicare Advantage members across the country.

As the COVID-19 pandemic continues and flu season begins, these Caring for You kits contain several items to help support Medicare members with simple self-care at home. Kits include a thermometer, hand sanitizer and two Aetna-branded face masks, among other items.

"During this challenging time when many of our most vulnerable members are home, we wanted to provide them with some convenient items to help them stay healthy," said Christopher Ciano, president of Aetna Medicare. "We know that something as basic as an oral thermometer can make a big difference during telehealth visits. Sending these types of important items to our members at no cost was simply the right thing to do."

The Caring for You kits are a one-time liberalization of an Aetna Medicare Advantage member over-the-counter benefit. Kits will be sent to members who were enrolled on or before August 1, 2020. The kits began shipping last week and will continue throughout the fall.

This action builds on overall efforts by Aetna to help its Medicare members during this public health emergency. For example, Aetna is waiving Medicare Advantage member cost shares for in-network primary care office visits and all telehealth visits for any reason through December 31, 2020.

More information on steps Aetna has taken to address the COVID-19 pandemic is available at AetnaMedicare.com/coronavirus.

About Aetna

Aetna, a CVS Health business, serves an estimated 34 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit www.aetna.com and explore how Aetna is helping to build a healthier world.

Plan features and availability may vary by service area.

Media contact

Ethan Slavin
860-273-6095
SlavinE@aetna.com

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DuPage Medical Group and Aetna team up to expand value-based Medicare Advantage coverage in Chicagoland

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CHICAGO, IL. — Aetna, a CVS Health Company (NYSE: CVS), announced today an agreement to provide members enrolled in Aetna Medicare Advantage plans access to DuPage Medical Group (DMG) providers in DuPage, Kane and Will counties in Illinois.

Under the agreement, 50,000 Aetna Medicare Advantage members now have access to more than 100 DMG locations, along with approximately 250 primary care and 500 specialty care physicians in the Chicagoland area.

“Aetna is committed to improving access to care for our members. Through our collaboration with DuPage Medical Group, one of the largest independent provider groups in the Upper Midwest, thousands of Aetna Medicare Advantage plan members now have access to vital health services from physicians who will help Medicare beneficiaries on their path to better health,” said Gregg Kimmer, Chief Medicare Officer and general manager for Aetna Great Lakes Individual Medicare Advantage plans.

As a proactive leader in providing high value compassionate care to patients, DMG offers a range of outpatient services including diagnostic imaging, colonoscopies, cardiac, orthopedic and additional surgical procedures in both office and ambulatory surgical center settings.

About Aetna

Aetna, a CVS Health business, serves an estimated 34 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit www.aetna.com and explore how Aetna is helping to build a healthier world.

Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. Plan features and availability may vary by service area. Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change. The provider network may change at any time. You will receive notice when necessary. Other physicians/providers are available in our network.

About DuPage Medical Group

DuPage Medical Group (DMG) is the largest independent, multi-specialty physician group in Illinois with more than 750 primary care and specialty care physicians in over 100 suburban Chicago locations. For 20 years, DMG has focused on making healthcare better for its patients and communities by offering high quality, compassionate healthcare. As a physician-led organization, DMG’s physicians work together – utilizing leading-edge technology and innovative treatment options – to ensure that each patient receives accessible and efficient healthcare. For more information, visit www.dupagemedicalgroup.com.

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Shannon Dillon
DillonS@aetna.com
832-344-8245

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Medicare telemedicine update from Aetna President Karen S. Lynch

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“Aetna is committed to ensuring our Medicare members have access to affordable, high-quality care, while remaining safe in their homes,” said Karen S. Lynch, Executive Vice President, CVS Health, and President, Aetna Business Unit. “We continue to work closely with the Administration, the Centers for Medicare and Medicaid Services (CMS) and local health departments on proactive steps we can take to support our Medicare members during this crisis. This group needs our support now more than ever.”

Until further notice, Aetna will offer zero co-pay telemedicine visits for any reason to all Individual and Group Medicare Advantage members. Aetna Medicare Advantage members should use telemedicine as their first line of defense to limit potential exposure in physician offices. Cost sharing will be waived for all Teladoc® virtual visits. Cost sharing will also be waived for real-time virtual visits offered by in-network providers (live video conferencing or telephone-only telemedicine services). Medicare Advantage members may use telemedicine for any reason, not just COVID-19 diagnosis.

This policy for our Medicare members is similar to the policy in place for Aetna Commercial insurance members announced on March 6 offering zero co-pay telemedicine visits for any reason.

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Aetna welcomes acclaimed provider Lexington Clinic to its Medicare Advantage network

Aetna welcomes acclaimed provider Lexington Clinic to its Medicare Advantage network
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LEXINGTON, Kentucky — Aetna, a CVS Health company (NYSE: CVS) and Lexington Clinic today announced that members enrolled in Aetna Medicare Advantage plans now have access to personalized healthcare services throughout the Lexington area. With this new agreement, members gain affordable access to all Lexington Clinic offices and associate practices under Lexington Clinic's award-winning health program.

"Aetna Medicare Advantage members in Lexington now have additional access to chronic and preventative care through a premier and well-respected local provider," said Charles Brown, Chief Medicare Officer of Aetna. "As a company, we are committed to building healthier communities and look forward to deepening our presence within the Bluegrass state."

Lexington Clinic is the largest independent multi-specialty group in Kentucky with more than 200 providers in 30+ specialties. By using modern data analytics, best practice protocols, experience and compassion, Lexington Clinic aims to provide the highest quality of care to the communities it serves and is committed to perfecting the patient experience. This year marks 100 years of Lexington Clinic.

"Through this collaboration, Lexington Clinic will offer new patients in Central Kentucky personalized and innovative healthcare services with the goal of supporting better outcomes," said Dr. Andrew Henderson, Chief Executive Officer (CEO) Lexington Clinic.

About Lexington Clinic

Lexington Clinic was founded in 1920 and is Central Kentucky's oldest and largest group practice. Lexington Clinic has more than 200 providers and serves more than 600,000 patients every year. Lexington Clinic has providers in 30 different specialties and has more than 25 locations throughout Central Kentucky. Lexington Clinic is a community-focused provider and the largest independent multi-specialty group in Kentucky. For more information about Lexington Clinic, please visit LexingtonClinic.com.

About Aetna

Aetna, a CVS Health business, serves an estimated 38 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit www.aetna.com and explore how Aetna is helping to build a healthier world.

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Aetna
Katherine Wetzel
404-859-0703
wetzelk@aetna.com

Lexington Clinic
Hurriyat Ghayyur
859-258-6323
hghay@lexclin.com

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Columbus-based Dedicated Senior Medical Centers founded and operated by ChenMed in partnership with OhioHealth establish relationship with Aetna

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Three Columbus primary care locations accepting Aetna HMO and PPO Medicare Advantage members

COLUMBUS, OhioDedicated Senior Medical Center (“Dedicated”) and Aetna today announced that Aetna Medicare Advantage (MA) plan members in the Columbus, Ohio Metro area have a new quality provider option. Those enrolled in Aetna HMO and PPO MA plans can now receive covered services from Dedicated.

Dedicated provides personalized services and value-based care to Medicare-eligible people with a focus on seniors age 65 or older. Its primary care doctors welcome scheduled and walk-in appointments. They also share their mobile phone numbers with patients for when health needs arise. Dedicated promotes smooth transitions of care through coordination with OhioHealth.

Dedicated centers are operated by ChenMed. Several months ago, ChenMed opened three Dedicated centers in underserved areas of Columbus. ChenMed expects thousands of people to soon benefit from care at the north (2260 Morse Road), east (Whitehall; 5156 East Main Street) and west (Hilltop; 50 North Wilson Road) Dedicated locations.

Aetna’s work with providers like ChenMed aligns with its aim to support seniors in underserved, diverse and low-income areas. Besides the three Ohio clinics, Aetna contracts with ChenMed centers in Florida and Pennsylvania.

“ChenMed gives our Medicare Advantage members access to quality, value-based care across the country,” said Charles Brown, Aetna’s Chief Medicare Officer of Ohio and Kentucky markets. “The three Ohio clinics help us serve Aetna Medicare Advantage plan members through personalized and coordinated care.”

The Dedicated centers provide the access to care patients expect. This includes timely appointments, longer office visits and on-site specialists. They also provide X-rays, echocardiograms, ultrasounds and medication dispensing. Transportation is also available to patients when they need it.

The Dedicated concept is simple and particularly beneficial to seniors age 65 or older, many of whom live with chronic health issues. “The more our doctors see their patients, the better they know them,” notes Paul Hicks, M.D., MSHCM, Associate Chief Medical Officer for the Dedicated centers in Columbus. “And, like all ChenMed doctors, we earn trust every day by helping people stay healthy with preventive care that’s highly personalized.”

ChenMed plans to help improve the health of people at nearly 80 medical centers in 10 states, by the end of August 2020. ChenMed medical records show primary care doctors in their clinics average 10 times more face time with patients than a typical doctor does. Instead of the national average of 21.7 minutes of direct time with patients yearlySource: https://www.cdc.gov/nchs/data/ahcd/namcs_summary/2016_namcs_web_tables.pdf, 2016 National Ambulatory Medical Care Survey; Mean time spent with internal medicine physician., ChenMed doctors average more than 210 minutes annually.

About Aetna

Aetna, a CVS Health company, serves an estimated 38 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna’s customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit www.aetna.com and explore how Aetna is helping to build a healthier world.

Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area. Other physicians and providers are available in our network. The provider may change at any time. You will receive notice when necessary. Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change.

About OhioHealth

OhioHealth is a nationally recognized, not-for-profit, charitable, healthcare outreach of the United Methodist Church. Based in Columbus, Ohio, OhioHealth has been recognized as one of the top five large health systems in America by Truven Health Analytics, an honor it has received six times. It is also recognized by FORTUNE as one of the “100 Best Companies to Work For” and has been for 13 years in a row, 2007 to 2019.

Serving its communities since 1891, it is a family of 30,000 associates, physicians and volunteers, and a network of 12 hospitals, 200+ ambulatory sites, hospice, home-health, medical equipment and other health services spanning a 47-county area.

OhioHealth hospitals include OhioHealth Riverside Methodist Hospital, OhioHealth Grant Medical Center, OhioHealth Doctors Hospital, OhioHealth Grady Memorial Hospital, OhioHealth Dublin Methodist Hospital, OhioHealth Hardin Memorial Hospital, OhioHealth Marion General Hospital, OhioHealth O’Bleness Hospital, OhioHealth Mansfield Hospital, OhioHealth Shelby Hospital, OhioHealth Grove City Methodist Hospital and OhioHealth Berger Hospital. For more information, please visit our website at www.ohiohealth.com.

About ChenMed

For seniors most in need of care, high-quality health care often is beyond reach. ChenMed brings concierge-style medicine — and better health outcomes — to the neediest populations. ChenMed is a privately owned medical, management and technology company that currently operates 59 primary care medical practices for diverse populations of seniors. ChenMed brands include Chen Senior Medical Center, Dedicated Senior Medical Center, and JenCare Senior Medical Center.

Results of ChenMed’s high-touch approach to primary care are impressive, as illustrated in the Modern Healthcare cover story (October 20, 2018), which reports, “Indeed, ChenMed's approach has resulted in 50 percent fewer hospital admissions compared with a standard primary-care practice, 28 percent lower per-member costs and significantly higher use of evidence-based medications.”

Inspired by ChenMed Chairman and Founder James Chen, M.D., Ph.D., the company has been serving low-to-moderate-income seniors with multiple complex chronic conditions for over 30 years. Learn more about the high-growth company by visiting www.ChenMed.com.

Media Contacts

Robert Joyce
CVS Health
860-273-3965
JoyceR@Aetna.com

Mark Hopkins
OhioHealth
614-309-8674
Mark.Hopkins@ohiohealth.com

Jim Brown
Dedicated Senior Medical Center, ChenMed
305-310-7214
James.Brown@ChenMed.com

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Aetna Medicaid launches new approach to integrated care supporting children and their families

Aetna Medicaid launches new approach to integrated care supporting children and their families
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New training model helps build strong and healthy relationships for children and caregivers

HARTFORD, Conn. Aetna Medicaid, a CVS Health company (NYSE: CVS), today announced the launch of its Child and Family Welfare (CFW) training model. This new resource leverages a whole-person, whole-family approach to physical, behavioral and social well-being for all children and families involved with Child Protection Systems. Additionally, it emphasizes primary prevention and early intervention benefits across a variety of issues.

"Our Child and Family Welfare model is designed to serve as both an internal training and development tool for our staff, as well as a program guide to support community stakeholders," said Taira Green-Kelley, vice president of Medicaid Growth at Aetna. "As a company, we developed best practices to help transform interactions with youth and families engaged in the CFW system, changing the way we view health care standards, while becoming more integrated in our members' lives at home, in school, at work, in the community, and throughout life."

Aetna's Child and Family Welfare model reflects its work and success in bringing together state and local entities within the CFW arena. In many cases, there are children who experience numerous difficulties, including trauma and toxic stress. These children are more likely to have learning, health and behavioral issues, and can be at a higher risk for premature sexual activity and adolescent pregnancy. If not addressed, the effects of multiple traumatic life experiences may impact the family for generations. With this model, Aetna employees and community stakeholders will learn ways to identify, reduce and address sources of stress among families, working to strengthen skills that help build stronger familial bonds and healthy relationships.

Recently, the State of West Virginia Department of Health and Human Resources selected Aetna Better Health of West Virginia as the sole winner of the State's new program, Specialized Managed Care for Children and Youth. In addition, last fall, Aetna Better Health of Kansas collaborated with the State of Kansas and Department for Children and Families on a "Family Finding Boot Camp" a four-day training designed to empower roughly 100 key stakeholders to take action and create meaningful changes in the lives of young individuals. Due to the overwhelming positive responses from attendees, a second boot camp is planned for February 18 through 21 in Kansas City with an anticipated 250 child welfare professionals scheduled to attend. This work clearly demonstrates Aetna's commitment to both children and their families throughout local communities.

Green-Kelley added, "We understand the impact CFW services can play in providing more holistic care and achieving positive outcomes with members. Now, we may support and promote the health of children by customizing our approach to individual families with the assistance of network providers, as we look to implement a new future standard for managed care organizations across the industry."

About Aetna Medicaid

Aetna Medicaid Administrators LLC (Aetna Medicaid), a CVS Health business, has over 30 years of experience managing the care of the most medically vulnerable, using innovative approaches and a local presence in each market to achieve both successful health care results and effective cost outcomes. Aetna Medicaid has particular expertise serving high-need Medicaid members, including those who are dually eligible for Medicaid and Medicare. Currently, Aetna Medicaid owns and/or administers Medicaid managed health care plans under the names of Aetna Better Health and other affiliate names. Together, these plans serve approximately 2 million people in 16 states, including Arizona, California, Florida, Illinois, Kansas, Kentucky, Louisiana, Maryland, Michigan, New Jersey, New York, Ohio, Pennsylvania, Virginia, West Virginia, and Texas. For more information, see www.aetnabetterhealth.com.

Media Contact

Katherine Wetzel
404-859-0703
wetzelk@aetna.com

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Addressing social isolation among seniors

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With studies showing social isolation can be as damaging to your health as smoking a pack of cigarettes a day, loneliness can be just as dangerous as high blood pressure and high cholesterol.

That's why addressing social isolation is a major focus for Aetna’s Medicare business and care managers, who are taking a more holistic view of senior health to help get them on a path to better health.

With studies showing social isolation can be as damaging to your health as smoking a pack of cigarettes a day, loneliness can be just as dangerous as high blood pressure and high cholesterol.
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“The most common challenge with our senior patients, honestly, is that so many of them have no one,” says Aetna Field Case Manager Sarah Fischer, RN. “So many of them don’t have families. One lady said to me, ‘I’m the only one left.’"

Watch the video to see how case managers are introducing seniors to benefits such as the SilverSneakers fitness program, community volunteering and other opportunities for social connection.

“We get them involved, get the area office on aging involved. There are senior newspapers, things like that,” says Sarah. “We just bring these benefits to the member and say, ‘Let’s get you involved in something.’”

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Centene and CVS Health Announce Agreement for CVS Health to Acquire IlliniCare Health

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ST. LOUIS — Centene Corporation (NYSE: CNC) (“Centene”) and CVS Health (NYSE: CVS) announced today that, in connection with the previously announced merger agreement between Centene and WellCare Health Plans, Inc. (NYSE: WCG), Centene has entered into a definitive agreement under which CVS Health will acquire Centene’s Illinois health plan subsidiary, IlliniCare Health Plan, Inc. (“IlliniCare”). The transaction entails the sale of Centene’s Medicaid and Medicare Advantage lines of business in Illinois.

Centene will retain IlliniCare’s Medicare-Medicaid Alignment Initiative (“MMAI”) business and IlliniCare’s statewide YouthCare foster care contract, set to commence in February 2020. Centene’s Ambetter business in Illinois is not affected. The companies are committed to ensuring that there is a smooth transition for members.

“We are continuing to make progress towards completing our transaction with WellCare and the divestiture of our IlliniCare Health plan is the next step in that process,” said Michael F. Neidorff, Centene’s Chairman, President and Chief Executive Officer. “Our employees in Illinois have done an exceptional job serving our communities in the state. We are pleased to enter this agreement with CVS Health, under which these employees can continue helping members achieve better health outcomes while delivering benefits to providers. We will work closely with CVS Health to ensure a smooth transition of this business for members, employees and providers.”

“Expanding our Medicaid and Medicare Advantage presence in Illinois will allow us to serve more members with our proven holistic approach that addresses physical, behavioral and social determinants of care,” said Karen S. Lynch, Executive Vice President, CVS Health and President, Aetna. “We look forward to working with Centene on a seamless transition and developing a deeper relationship with the state and local providers.”

The closing of the transaction with CVS Health is subject to U.S. federal antitrust clearance, receipt of Illinois state regulatory approvals and other customary closing conditions, as well as the closing of the Centene – WellCare transaction.

As previously announced on March 27, 2019, Centene and WellCare agreed to combine in a transaction that will create a premier healthcare enterprise focused on government-sponsored healthcare programs and a leader in Medicaid, Medicare and the Health Insurance Marketplace. The combination has received approvals from insurance and health care departments from 26 states. Completion of the Centene – WellCare transaction remains subject to clearance under the Hart-Scott-Rodino Act, receipt of required state regulatory approvals and other customary closing conditions.

Centene and WellCare continue to expect that the Centene – WellCare transaction will be completed by the first half of 2020.

The financial terms of this transaction will not be disclosed and the impact to CVS Health earnings once closed is expected to be immaterial.

Additional information about the Centene – WellCare transaction can be found at centene-wellcare.com.

About Centene

Centene Corporation, a Fortune 100 company, is a diversified, multi-national healthcare enterprise that provides a portfolio of services to government sponsored and commercial healthcare programs, focusing on under-insured and uninsured individuals. Many receive benefits provided under Medicaid, including the State Children’s Health Insurance Program (CHIP), as well as Aged, Blind or Disabled (ABD), Foster Care and Long-Term Services and Supports (LTSS), in addition to other state-sponsored programs, Medicare (including the Medicare prescription drug benefit commonly known as “Part D”), dual eligible programs and programs with the U.S. Department of Defense. Centene also provides healthcare services to groups and individuals delivered through commercial health plans. Centene operates local health plans and offers a range of health insurance solutions. It also contracts with other healthcare and commercial organizations to provide specialty services including behavioral health management, care management software, correctional healthcare services, dental benefits management, commercial programs, home-based primary care services, life and health management, vision benefits management, pharmacy benefits management, specialty pharmacy and telehealth services.

Centene uses its investor relations website to publish important information about the company, including information that may be deemed material to investors. Financial and other information about Centene is routinely posted and is accessible on Centene’s investor relations website, http://www.centene.com/investors.

About CVS Health

CVS Health is the nation’s premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contact

CVS Health
Erin Shields Britt
401-770-9237
erin.britt@cvshealth.com

Cautionary Statement on Forward-Looking Statements of Centene

All statements, other than statements of current or historical fact, contained in this communication are forward-looking statements. Without limiting the foregoing, forward-looking statements often use words such as “believe,” “anticipate,” “plan,” “expect,” “estimate,” “intend,” “seek,” “target,” “goal,” “may,” “will,” “would,” “could,” “should,” “can,” “continue” and other similar words or expressions (and the negative thereof). In particular, these statements include, without limitation, statements about Centene’s future operating or financial performance, market opportunity, growth strategy, competition, expected activities in completed and future acquisitions, including statements about the impact of Centene’s proposed acquisition of WellCare Health Plans, Inc. (the “WellCare Transaction”), Centene’s recent acquisition (the “Fidelis Care Transaction”) of substantially all the assets of New York State Catholic Health Plan, Inc., d/b/a Fidelis Care New York (“Fidelis Care”), investments and the adequacy of Centene’s available cash resources.

These forward-looking statements reflect Centene’s current views with respect to future events and are based on numerous assumptions and assessments made by us in light of Centene’s experience and perception of historical trends, current conditions, business strategies, operating environments, future developments and other factors Centene believes appropriate. By their nature, forward-looking statements involve known and unknown risks and uncertainties and are subject to change because they relate to events and depend on circumstances that will occur in the future, including economic, regulatory, competitive and other factors that may cause Centene’s or its industry’s actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by these forward-looking statements. These statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions.

All forward-looking statements included in this filing are based on information available to us on the date of this communication. Except as may be otherwise required by law, Centene undertakes no obligation to update or revise the forward-looking statements included in this communication, whether as a result of new information, future events or otherwise, after the date of this filing. You should not place undue reliance on any forward-looking statements, as actual results may differ materially from projections, estimates, or other forward-looking statements due to a variety of important factors, variables and events including, but not limited to, the following: (i) the risk that regulatory or other approvals required for the WellCare Transaction may be delayed or not obtained or are obtained subject to conditions that are not anticipated that could require the exertion of management’s time and Centene’s resources or otherwise have an adverse effect on Centene; (ii) the possibility that certain conditions to the consummation of the WellCare Transaction will not be satisfied or completed on a timely basis and accordingly the WellCare Transaction may not be consummated on a timely basis or at all; (iii) uncertainty as to the expected financial performance of the combined company following completion of the WellCare Transaction; (iv) the possibility that the expected synergies and value creation from the WellCare Transaction will not be realized, or will not be realized within the expected time period; (v) the exertion of management’s time and Centene’s resources, and other expenses incurred and business changes required, in connection with complying with the undertakings in connection with any regulatory, governmental or third party consents or approvals for the WellCare Transaction; (vi) the risk that unexpected costs will be incurred in connection with the completion and/or integration of the WellCare Transaction or that the integration of WellCare will be more difficult or time consuming than expected; (vii) the risk that potential litigation in connection with the WellCare Transaction may affect the timing or occurrence of the WellCare Transaction or result in significant costs of defense, indemnification and liability; (viii) a downgrade of the credit rating of Centene’s indebtedness, which could give rise to an obligation to redeem existing indebtedness; (ix) unexpected costs, charges or expenses resulting from the WellCare Transaction; (x) the inability to retain key personnel; (xi) disruption from the announcement, pendency and/or completion of the WellCare Transaction, including potential adverse reactions or changes to business relationships with customers, employees, suppliers or regulators, making it more difficult to maintain business and operational relationships; and (xii) the risk that, following the WellCare Transaction, the combined company may not be able to effectively manage its expanded operations.

Additional factors that may cause actual results to differ materially from projections, estimates, or other forward-looking statements include, but are not limited to, the following: (i) Centene’s ability to accurately predict and effectively manage health benefits and other operating expenses and reserves; (ii) competition; (iii) membership and revenue declines or unexpected trends; (iv) changes in healthcare practices, new technologies, and advances in medicine; (v) increased healthcare costs, (vi) changes in economic, political or market conditions; (vii) changes in federal or state laws or regulations, including changes with respect to income tax reform or government healthcare programs as well as changes with respect to the Patient Protection and Affordable Care Act and the Health Care and Education Affordability Reconciliation Act, collectively referred to as the Affordable Care Act (“ACA”), and any regulations enacted thereunder that may result from changing political conditions or judicial actions, including the ultimate outcome of the District Court decision in “Texas v. United States of America” regarding the constitutionality of the ACA; (viii) rate cuts or other payment reductions or delays by governmental payors and other risks and uncertainties affecting Centene’s government businesses; (ix) Centene’s ability to adequately price products on federally facilitated and state-based Health Insurance Marketplaces; (x) tax matters; (xi) disasters or major epidemics; (xii) the outcome of legal and regulatory proceedings; (xiii) changes in expected contract start dates; (xiv) provider, state, federal and other contract changes and timing of regulatory approval of contracts; (xv) the expiration, suspension, or termination of Centene’s contracts with federal or state governments (including but not limited to Medicaid, Medicare, TRICARE or other customers); (xvi) the difficulty of predicting the timing or outcome of pending or future litigation or government investigations; (xvii) challenges to Centene’s contract awards; (xviii) cyber-attacks or other privacy or data security incidents; (xix) the possibility that the expected synergies and value creation from acquired businesses, including, without limitation, the Fidelis Care Transaction, will not be realized, or will not be realized within the expected time period; (xx) the exertion of management’s time and Centene’s resources, and other expenses incurred and business changes required in connection with complying with the undertakings in connection with any regulatory, governmental or third party consents or approvals for acquisitions, including the Fidelis Care Transaction; (xxi) disruption caused by significant completed and pending acquisitions, including, among others, the Fidelis Care Transaction, making it more difficult to maintain business and operational relationships; (xxii) the risk that unexpected costs will be incurred in connection with the completion and/or integration of acquisition transactions, including, among others, the Fidelis Care Transaction; (xxiii) changes in expected closing dates, estimated purchase price and accretion for acquisitions; (xxiv) the risk that acquired businesses, including Fidelis Care, will not be integrated successfully; (xxv) the risk that, following the Fidelis Care Transaction, Centene may not be able to effectively manage its expanded operations; (xxvi) restrictions and limitations in connection with Centene’s indebtedness; (xxvii) Centene’s ability to maintain the Centers for Medicare and Medicaid Services (CMS) Star ratings and maintain or achieve improvement in other quality scores in each case that can impact revenue and future growth; (xxviii) availability of debt and equity financing, on terms that are favorable to us; (xxxix) inflation; and (xxx) foreign currency fluctuations.

This list of important factors is not intended to be exhaustive. We discuss certain of these matters more fully, as well as certain other factors that may affect Centene’s business operations, financial condition and results of operations, in Centene’s filings with the Securities and Exchange Commission (the “SEC”), including the registration statement on Form S-4 filed by Centene with the Securities and Exchange Commission on May 23, 2019 (the “Registration Statement”), and Centene’s Annual Report on Form 10-K, quarterly reports on Form 10-Q and current reports on Form 8-K. Due to these important factors and risks, Centene cannot give assurances with respect to Centene’s future performance, including without limitation Centene’s ability to maintain adequate premium levels or Centene’s ability to control its future medical and selling, general and administrative costs.

Important Additional Information and Where to Find It

In connection with the WellCare Transaction, on May 23, 2019, Centene filed with the SEC the Registration Statement, which included a prospectus with respect to the shares of Centene’s common stock to be issued in the WellCare Transaction and a joint proxy statement for Centene’s and WellCare’s respective stockholders (the “Joint Proxy Statement”). The SEC declared the Registration Statement effective on May 23, 2019, and the Joint Proxy Statement was first mailed to stockholders of Centene and WellCare on or about May 24, 2019. Each of Centene and WellCare may file other documents regarding the WellCare Transaction with the SEC. This communication is not a substitute for the Registration Statement, the Joint Proxy Statement or any other document that Centene or WellCare may send to their respective stockholders in connection with the WellCare Transaction. INVESTORS AND SECURITY HOLDERS OF CENTENE AND WELLCARE ARE URGED TO READ THE REGISTRATION STATEMENT, THE JOINT PROXY STATEMENT AND ANY OTHER RELEVANT DOCUMENTS (INCLUDING ANY AMENDMENTS OR SUPPLEMENTS THERETO) FILED WITH THE SEC CAREFULLY AND IN THEIR ENTIRETY WHEN THEY BECOME AVAILABLE BECAUSE THEY CONTAIN OR WILL CONTAIN IMPORTANT INFORMATION ABOUT CENTENE, WELLCARE, THE WELLCARE TRANSACTION AND RELATED MATTERS. Investors and security holders of Centene and WellCare are able to obtain free copies of the Registration Statement, the Joint Proxy Statement and other documents (including any amendments or supplements thereto) containing important information about Centene and WellCare through the website maintained by the SEC at www.sec.gov. Centene and WellCare make available free of charge at www.centene.com and ir.wellcare.com, respectively, copies of materials they file with, or furnish to, the SEC.

No Offer or Solicitation

This communication is for informational purposes only and does not constitute, or form a part of, an offer to sell or the solicitation of an offer to sell or an offer to buy or the solicitation of an offer to buy any securities, and there shall be no sale of securities, in any jurisdiction in which such offer, solicitation or sale would be unlawful prior to registration or qualification under the securities laws of any such jurisdiction. No offer of securities shall be made except by means of a prospectus meeting the requirements of Section 10 of the Securities Act of 1933, as amended, and otherwise in accordance with applicable law.

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New Aetna Medicare programs help combat social isolation, improve health outcomes

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HARTFORD, Conn. Medical research shows that loneliness and social isolation are associated with negative health behaviors and a wide range of illnesses. In fact, the health impact of loneliness has been equated to smoking 15 cigarettes a day (Holt-Lunstad 2010). Loneliness and isolation are prevalent. A 2019 University of Michigan study found that 34 percent of Americans aged 50 to 80 feel they lack companionship, while 27 percent feel isolated (University of Michigan 2019).

To address this issue, Aetna, a CVS Health company (NYSE: CVS), has developed a Social Isolation Index to estimate each member's risk of social isolation. The Index, which is based on claims data and multi-dimensional information on social determinants of health, will help to identify high-risk Medicare beneficiaries. They will get proactive outreach from specially-trained consultants within our Resources For Living® program.

"Social connection is a critical determinant of health for most people, but particularly for the Medicare population," said Dr. Robert Mirsky, chief medical officer for Aetna Medicare. "We want our Medicare beneficiaries to be able to care for themselves or have reliable support, to be safe in their homes and communities and to lead fulfilling lives. Helping our Medicare beneficiaries in this manner not only improves their quality of life, it can also delay the development and progression of chronic conditions."

The Resources For Living program, which is available to all Aetna Medicare Advantage members and their caregivers, helps address loneliness and other social needs by connecting members with important community resources. Program consultants work directly with members to understand their needs and identify local resources, such as clubs, support groups, home visitor programs, transportation, caregiver support, and many other resources. The program serves as an early point of intervention for the many non-medical issues that impact members' health.

Resources For Living tailors its support to meet each member's needs. For example, Medicare members who are fully independent might be connected with local volunteer opportunities or senior travel groups. Members who require more support might get referrals for grocery and meal delivery services, transportation options and home modification assistance. And members who are more dependent on everyday care might receive information on home health care and nursing home options.

The Social Isolation Index and Resources For Living outreach program are components of Aetna's overall Medicare social connectedness strategy, which is a population health approach to improving the holistic well-being of Aetna's members. Members identified for outreach by Resources For Living specifically fall in a rising risk category, meaning that the emphasis is on promoting wellness and practicing preventive health care. The social connectedness strategy encompasses several other programs, both new and existing, to improve health through human connections.

Encouraging human connections to improve health

While digital solutions may help to facilitate better health, personal connections are critical for consumers ages 65 and older, the Path to Better Health Study reveals.

According to the CVS Health study, 24 percent have no friends or family nearby to support them and 27 percent don't know where to go to meet new people.

In 2020, Aetna will offer a new companionship benefit in partnership with Papa to lessen social isolation and provide needed assistance to seniors in select plans in Florida. Papa employs local college students who visit with older adults to help with errands or household chores, as well as provide technology lessons. Eligible members may schedule up to 10 hours per month.

"Adults with two of more chronic conditions and physical limitations are more likely to feel socially isolated than those who do not have these issues," Mirsky said. "We feel as though developing programs to address this issue can elevate the quality of life for our Medicare beneficiaries and better support their unique needs."

Aetna will also continue to provide SilverSneakers®, a fitness program offering exercise at over 15,000 locations across the country, through most of its Individual Medicare Advantage plans in 2020. Besides traditional gym settings, SilverSneakers also hosts "Beyond the Gym," classes at venues such as community centers, churches, and parks. They also offer online classes. Participation in SilverSneakers has been shown to improve health outcomes by reducing loneliness and isolation by 20 to 25 percent (Brady 2018).

Aetna's efforts to address social isolation and loneliness for Medicare beneficiaries is part of Destination: Health, a series of CVS Health business programs focused on helping people improve their health outside of a clinical setting.

Visit AetnaMedicare.com to learn more about Aetna's 2020 Medicare plans. Or call us at 1-855-335-1407 (TTY: 711) seven days a week, 8 AM to 8 PM. The Medicare Annual Enrollment Period runs from October 15 through December 7, 2019. A licensed agent may answer your call.

About the study

The Path to Better Health Study by CVS Health, first released in 2018 and called the Health Ambitions Study, was conducted in April and May 2019 and included two surveys fielded by Market Measurement, a national market research consulting firm. The consumer survey comprised 1,000 participants 18 and older, located throughout the U.S. It also oversampled six metropolitan statistical areas Atlanta, Austin, New York, Philadelphia, Seattle and South Florida, and among two ethnic groups: African Americans and Hispanics. The survey of 400 providers focused on primary care physicians and specialists with at least two years' experience. In 2019, the study was expanded to include nurse practitioners, physician assistants and pharmacists.

About Aetna

Aetna, a CVS Health company, serves an estimated 38 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit www.aetna.com and explore how Aetna is helping to build a healthier world. @AetnaNews

Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

SilverSneakers is a registered trademark of Tivity Health, Inc. © 2019 Tivity Health, Inc. All rights reserved.

Y0001_4002_18934_M Accepted 11/2019

Media Contact

Ethan Slavin
860-273-6095
SlavinE@aetna.com

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