New research at ASCO 2020 reinforces the value of CVS Health offerings

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Identifying unaddressed challenges to better ensure quality, cost and access

We believe that in order to improve the health care quadruple aim — better quality, lower cost, and improvements in both patient and provider experience — the important first step is identifying the unaddressed challenges. This helps build a framework for developing strategies and solutions that address the areas of need. While treatments themselves are incredibly important, research that helps identify such gaps is critical, because it enables us to ensure clinically appropriate access and services to improve health outcomes for patients, and to develop comprehensive solutions that help payors manage costs.

Each year, the oncology community comes together at the American Society of Clinical Oncology’s (ASCO) annual meeting to unveil the latest research in cancer care. While the meeting is most known for debuting breaking advancements in cancer treatments, the data presented goes far beyond. At this year’s meeting, we will be presenting data reinforcing the importance of innovative specialty management in cancer care. Here, we share some of the highlights:

Digital engagement helps support patient adherence

It is not uncommon for a patient on specialty medications — especially when they first begin treatment — to experience unpleasant side-effects. Treatment non-adherence as a result of that is all too common, and an ongoing challenge for patients and health care providers. Secure messaging has been shown to improve medication adherence in patients. In one abstract presented at ASCO, we examine how digital engagement in the form of secure two-way messaging from a nurse helped improve patient adherence to an oral chemotherapy known for significant adverse side-effects. Our research found that using CVS Specialty’s secure messaging platform to determine whether patients were experiencing common medication side effects enabled nurses to get involved quickly, leading to an improvement in patients’ symptoms and adherence to therapy. Secure two-way messaging is one of the digital and online engagement tools CVS Specialty uses to help patients better manage their conditions.

Precision treatment: Better outcomes, more cost-effective care

Unfortunately, lung cancer patients are frequently diagnosed late with advanced or metastatic disease. However, it’s been shown that targeted therapies can increase survival when compared to conventional treatments. Broad gene sequencing tests help support use of targeted therapies by identifying the best treatment for a specific patient. A CVS Health analysis found that by identifying the broader genomic landscape of a patient’s tumor early on, doctors armed with this information make timely and precise treatment decisions, which ultimately can lead to better outcomes and are more cost effective. The findings are an example of the types of analytics CVS Health is evaluating consistently to inform programs focused on transforming the oncology experience for patients and their support teams.

The challenge to increasing biosimilar prescribing

Biosimilars are the fastest-growing class of therapeutic products in the United States. Despite the availability and proven efficacy and safety of biosimilars, their uptake has been slow. This is, in part, due to patent litigation and pay-for-delay strategies by brand manufacturers that often delay the launch of many of these products, even after they’ve been approved by the U.S. Food and Drug Administration. As part of the research we are presenting, we surveyed oncologists to evaluate their willingness to prescribe biosimilars. While those surveyed deemed biosimilars to be safe and effective, physicians reported there were still certain factors that affected their willingness to prescribe. Given the potential of biosimilars to create competition and therefore lower cost, we continually monitor the pipeline to optimize the use of lower cost therapies and expand our value-based provider contracts in order to help improve patient access. 

Data can improve patient care journey, payor and provider tools

We will also be presenting data from Novologix, CVS Health’s proprietary technology platform, which demonstrated that by engaging oncology practices through an enhanced payor-provider partnership and training providers on the prior authorization tool, we can help facilitate higher-quality oncology care. As part of another study, we surveyed patients on their cancer treatment history and care experience, as well as how they worked with their health care providers. We also surveyed health care providers for information on their practice, their referral process for their patients to an oncologist, and how they engage with their patients. There were two key findings. First, there is a compelling opportunity to develop a data-driven oncologist selection tool that helps primary care providers direct their patients to high-quality and low-cost oncologists. Second, it is important for providers to initiate the conversation around an advanced directive at the start of a patient’s cancer care in order to help those close to the patient fully understand their desires for end-of-life care.

This research is part of our ongoing focus on helping transform the health care experience for all patients while addressing challenges of oncology management for payors.

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Medicare Star Ratings show 3 out of 4 Aetna Medicare Advantage members enrolled in a 4.5 Star-rated plan or higher

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Commitment to quality leads to improved member health outcomes and helps Aetna earn its first 5-star plan and highest overall weighted average rating among national health insurers1

HARTFORD, Conn. Aetna, a CVS Health company (NYSE: CVS), announced its Medicare Advantage Prescription Drug (MAPD) plans have once again received higher-than-average ratings from the Centers for Medicare and Medicaid Services (CMS) in the annual Star Ratings, released on October 11. For 2020, Aetna's MAPD plans earned an overall weighted average rating of 4.3 out of 5.0 stars, with 76 percent (or 1.73 million) of its Medicare members enrolled in plans rated 4.5 stars or higher — the highest percentage among publicly traded companies.Includes publicly traded companies with over 250,000 Medicare Advantage enrollees.

Also noteworthy, approximately 99 percent of Aetna's Group Medicare Advantage members are enrolled in plans rated 4 stars or higher, with 96 percent in plans rated 4.5 stars or higher.

"This year's Star Ratings demonstrate that Aetna's approach to growing our Medicare business across the country, while maintaining best-in-class quality, is working," said Christopher Ciano, head of Aetna Medicare. "We saw a record-breaking volume of Aetna members in 4.5-star plans and we earned our first 5-star plan. By focusing on the total health of our members — body, mind and spirit, and working closely with our physician partners and local communities to help our members age and thrive in place, we are transforming the way consumers experience Medicare in America."

Additionally, the SilverScript Prescription Drug Plan (PDP) — the nation's largest PDP with 6 million members — is the only PDP serving over 500,000 members in the industry to achieve 4 out of 5 stars. Through continued focus on medication adherence and strong operational processes, this contract delivers the high quality that our members deserve.

Aetna 5-Star Rated Contracts:

  • H3597 Aetna Health Inc. (ME HMO)

Aetna 4.5-Star Rated Contracts:

  • H1609 Aetna Health Inc. (FL/IA HMOs)
  • H3959 Aetna Health Inc. (PA HMO)
  • H5521 Aetna Life Insurance Company (AL, AZ, CA, CO, CT, DC, DE, FL, GA, IL, IN, KY, LA, MA, ME, MI, MS, NC, NJ, NV, NY, OH, PA, SC, TN, UT, VA, WA, WI, WY PPOs)
  • H5522 Health Assurance Pennsylvania, Inc. (PA PPO)
  • H7301 Coventry Health Care of Illinois (IL PPO)

Aetna 4-Star Rated Contracts:

  • H2663 Coventry Health Care of Missouri, Inc. (AR, IL, KS, MO, OK HMOs)
  • H3152 Aetna Health Inc. (NJ HMO)
  • H5793 Aetna Health Inc. (CT HMO)
  • R6694 Aetna Life Insurance Company (NJ, OH PPOs)
  • H7149 Aetna Health Inc. (NE HMO)

CMS' Medicare Star Ratings rank the performance and quality of Medicare Advantage and Medicare prescription drug plans to help beneficiaries and their families compare plans. Medicare Advantage plans are rated on how well they perform on five different categories:

  • Staying healthy
  • Managing chronic (long-term) conditions
  • Member experience with the health plan
  • Member complaints
  • Health plan customer service

Medicare Advantage Prescription Drug (MAPD) plans and stand-alone prescription drug plans (PDP) are also rated on how well they perform on three additional categories:

  • Drug plan customer service
  • Member experience with drug plan
  • Drug safety

Aetna Medicare Advantage and SilverScript prescription drug plans are available to Medicare beneficiaries for selection during the Annual Enrollment Period, which starts on October 15, 2019, and runs through December 7, 2019. Enrollment becomes effective on January 1, 2020.

The star ratings are posted at www.medicare.gov. Visit aetnamedicare.com to learn more about Aetna's 2020 Medicare plans or call toll-free at 1-855-335-1407 (TTY: 711). Hours are from 8 AM to 8 PM, local time, seven days a week.

NOTE: Information in this release is based on 2020 star ratings data published by CMS on October 11, 2019, and Medicare Advantage and Medicare prescription drug plan enrollment as of September 2019. Every year, Medicare evaluates plans based on a 5-star rating system.

About Aetna

Aetna, a CVS Health company, serves an estimated 38 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit www.aetna.com and explore how Aetna is helping to build a healthier world. @AetnaNews

Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

SilverScript is a Prescription Drug Plan with a Medicare contract offered by SilverScript Insurance Company. Enrollment in SilverScript depends on contract renewal.

Y0001_4002_18555_M Accepted 10/2019

Media Contact

Ethan Slavin
860-273-6095
SlavinE@aetna.com

Investor Contact

Jennifer Lynch
860-273-1595
LynchGilliganJ@aetna.com

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Meeting Women’s Health Care Needs

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CVS Health works vigorously to expand access to high-quality, convenient and affordable women’s health care services through our MinuteClinic, retail pharmacies in communities nationwide and online or in the palm of their hand. As part of our focus on transforming the consumer health care experience, we are committed to providing women with access to the coordinated services and care they need to manage conditions and determine what is best for their health.

Providing Convenient Access to High-Quality Women’s Care

Women, who are often key in maintaining healthy families, access the health system more frequently than men, both for themselves and on behalf of their children. In turn, this means that their own health care can take a backseat to the needs of others.

Many women may find it difficult to receive care at a convenient time and location. For example, a survey conducted by Morning Consult and sponsored by CVS Health revealed that 90 percent of women consider the convenience of location important when accessing health services, while 85 percent consider flexible and extended hours important when selecting a health care facility.Morning Consult poll conducted from October 25-26, 2018, among a national sample of 2,201 adults

Our more than 1,100 MinuteClinic locations offer a full range of essential women’s health services. These services include access to birth control, the human papillomavirus (HPV) vaccine, treatment for yeast infections and pregnancy, urinary tract and bladder infection testing. Additionally, MinuteClinic providers also help women better understand their reproductive health options and provide referrals to primary care physicians or OB/GYNs, as needed.

CVS Health also launched a MinuteClinic University Health program, aimed at addressing the health care gap when young adults leave home for school. Our MinuteClinic locations in certain geographic areas near universities and campuses offer additional services for sexual health, women’s health and well-being screenings.

Increasing Patient Access to Birth Control

Ensuring accessible and affordable medications, including birth control, is a priority at CVS Health. For example, CVS Pharmacy patients can pick up prescriptions ordered through the CVS app on their phone, online, in person at CVS retail pharmacies, or they can have their medications delivered through our home delivery program. Additionally, CVS Caremark Members can receive their prescriptions through our mail order pharmacy, and throughout our network of 68,000 retail and mail order pharmacies.

We also work with public health advocates across the country to ensure that women can be obtain a birth control prescription from their local pharmacist. Pharmacists are currently allowed to prescribe oral birth control medications through Prescriptive Authority and Collaborative Practice Agreements in 13 states and the District of Columbia – covering 2,464 CVS Pharmacy locations. And we will be able to do so in 14 more states by the end of the year.

Affordable Access in the Community

Through community partnerships and philanthropies, we are able to address some of the health challenges women face locally. The CVS Health Foundation has partnered with a variety of groups who are on the front lines of improving access to women’s health services.

For example, we’ve established a multi-year partnership with the National Association of Free & Charitable Clinics (NAFC) with grants awarded to free and charitable clinics to increase access to care, improve health outcomes and lower overall health care costs. Today, 58 percent of NAFC patients are women – and they rely on 1,400 clinics nationwide for services including breast and cervical cancer screening, maternal and infant health and much more.https://www.nafcclinics.org/sites/default/files/NAFC%202019%20Infographic.pdf Since launching the partnership, the CVS Health Foundation has delivered a total of more than $4.5 million in funding to free and charitable clinics across the country.

Addressing Women’s Heart Health

Cardiovascular disease remains the number one killer among women and accounts for one-third of deaths annually.https://www.heart.org/-/media/data-import/downloadables/heart-disease-and-stroke-statistics-2018---at-a-glance-ucm_498848.pdf To address the widespread impact of this disease, we help women understand their risk for heart disease and empower them to take the next best action for their health. Throughout February 2019, we provided preventive heart health screenings at no cost in which women learned their five key personal health numbers that help determine their risk for heart disease: total cholesterol, HDL (good) cholesterol, blood pressure, blood sugar and body mass index.

Additionally, our support of the American Health Association Go Red for Women campaign, includes a new three-year, $15 million commitment to life-saving cardiovascular research and education.

For more information about CVS Health’s efforts to improve care across the nation, visit our News & Insights page and the CVS Health Impact Dashboard. To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our Leaders in Care newsletter.

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Healthy communities, Aetna Foundation garner national and international exposure

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Dr. Garth Graham spoke at the 2018 Aspen Ideas Festival.
Dr. Garth Graham spoke at the 2018 Aspen Ideas Festival.

Dr. Garth Graham preached the importance of social determinants of health at three separate panels in June to influential and international audiences. It’s a message that the Aetna Foundation president said was deeply personal.

“People will often say, don’t take your work personally,” Dr. Graham said at the Aspen Ideas Festival in Colorado on June 23. “To me, it’s all personal. Health care and the social determinants of health affecting our communities are personal.”

Dr. Graham said he’s been passionate about health care equity since he was a teenager. As a doctor and leader of the Aetna Foundation, he sees the value and importance of empowerment, every day, especially regarding health care issues.

To audiences in Aspen, at Johns Hopkins University and at Cannes Lion Health in France, Dr. Graham emphasized the idea that we can keep people healthier by giving them healthier resources and improved access their communities.

All social determinants of health can have an impact, he said. But empowerment — empowering individuals, families and communities — is a game changer, he said.

“We’ve seen the work firsthand,” Dr. Graham said.

Through the Foundation’s Healthiest Cities & Counties Challenge, a partnership with the American Public Health Association and the National Association of Counties, 50 small to midsize cities and counties have made marked improvements on social determinants of health.

“We’re seeing a wide variety of projects, tackling issues as far-ranging as education, second-hand smoke and healthy behaviors,” Dr. Graham said. “What they have in common is that they are tackling community-specific issues with community-specific strengths, and it’s making all the difference.”

Read Dr. Graham’s recent bylined article in US News where his comments at Cannes Lion Health are highlighted.

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Personalized and protected: Health and wellness for the globally mobile

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The cover artwork of the "Personalized and Protected: Health and wellness for the globally mobile" report.

From vital signs to MRI results, and from wearable fitness trackers, genome sequencing to family history and more, health care consumers and their records are awash with data.

Accessing, analyzing and using that data can be difficult when the information is spread across disparate databases. What’s more, consumers who have been faced with countless data breaches in recent years are wary of who should have access to that data.

“More data has been created in the past two years than in all previous years combined,” says Aetna International Chief Information Officer Alan Payne. “Humans can’t comprehend this level of data, and this has driven innovations like cognitive computing and artificial intelligence.”

What are the potential solutions to ensure that consumers’ health and wellness benefit from all this health data?

In a new study, Aetna International examines the impact big data could have on the delivery of quality health care and explores some of the large and small ways that impact is already being felt.

Read more information here.

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Rush to Brush: Oral hygiene as a novel weapon against infection

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Preparing for surgery can be a frightening and often overwhelming experience. We worry about our health, our family and the many responsibilities we must navigate before and after an operation.

Packing a toothbrush, toothpaste and mouthwash may be at the bottom of the “to-do” list, but it could prove to be the difference between a smooth recovery and serious complications.

Surgery creates a perfect storm of conditions to wreak havoc on a patient’s oral health, and subsequently their overall health. Surgical patients often lie on their backs for hours, sometimes heavily medicated, allowing bacterial overgrowth to occur in their mouths. These bacteria can lead to medical complications elsewhere in the body, including the lungs. Numerous studiesPedersen PU, Larsen P, Hakonsen SJ. The effectiveness of systematic perioperative oral hygiene in reduction of postoperative respiratory tract infections after elective thoracic surgery in adults: a systematic review. JBI database of systematic reviews and implementation reports 2016;14(1):140-73. doi: 10.11124/jbisrir-2016-2180. https://www.ncbi.nlm.nih.gov/pubmed/26878926Pássaro L, Harbarth S, Landelle C. Prevention of hospital-acquired pneumonia in non-ventilated adult patients: a narrative review. Antimicrobial Resistance and Infection Control 2016;5 doi: 10.1186/s13756-016-0150-3. https://www.ncbi.nlm.nih.gov/pubmed/27895901Quinn, B., D.L. Baker, S. Cohen, J.L. et al. Basic nursing care to prevent nonventilator hospital‐acquired pneumonia. J Nursing Scholarship 2014; 46(1):11-19. https://www.ncbi.nlm.nih.gov/pubmed/24119253 have found that a focus on oral hygiene can play a big role in preventing pneumonia, the leading hospital-associated infection (HAI) in the United States.

“It just seemed too simple that a toothbrush could make such an impact…we couldn’t believe it,” said Dian Baker, PhD, nurse-researcher and Professor at Sacramento State University. “But of course, now we know it works and we just need to get the word out. By helping people have better oral hygiene in the hospital, we can make a significant difference in patient outcomes”

Oral care is not generally a priority in hospitals today. The dental products and education that patients receive during their stays—if they get any at all—may be low-quality.

Aetna and its partners are launching “Rush to Brush,” a new oral care initiative.
Aetna and its partners are launching “Rush to Brush,” a new oral care initiative.

Aetna is leading the charge by launching an oral care initiative, Rush to Brush, in collaboration with Dr. Baker, Johnson & Johnson and Colgate-Palmolive.

”We will be identifying members with upcoming inpatient surgeries via pre-certification data, and mailing them oral hygiene kits before their procedure,” said Dan Knecht, M.D., Aetna Vice President of Clinical Strategy & Policy.

The personalized kits include a high-quality soft-bristled toothbrush, Colgate Total toothpaste and Listerine Zero Alcohol Cool Mint packaged in a travel pouch, as well as a personalized ‘Get Well Soon’ card with easy-to-follow oral hygiene tips for patients’ hospital stays.

Pneumonia occurs in approximately 2-5% of all surgeries and almost always originates in the mouth.https://www.cdc.gov/hai/surveillance/index.html Once a patient contracts pneumonia, it is life threatening—the mortality rate has varied between 20-40% over the past several decades.https://www.journal-surgery.net/article/S1743-9191(16)00052-2/pdfhttp://annals.org/aim/fullarticle/714929/who-gets-pneumonia-after-surgery A recent study published in the New England Journal of Medicine found no significant reduction in hospital-acquired pneumonia cases over the past several years, despite encouraging reductions in other HAIs in that same timeframe.N Engl J Med 2018; 379:1732-1744DOI: 10.1056/NEJMoa180155

“Having made rounds in hospitals for years, I can attest to the fact that oral hygiene is frequently on the backburner of acute inpatient health care,” said Dr. Knecht. “This program offers resources and actionable insights for our members. We hope this initiative will also raise the visibility of this important health issue within the medical community.”

The program, launching in late 2018, will reach 36,000 Aetna members across the country over the course of about one year.“We want to shift the paradigm around oral health in hospitals. It’s actually more important to take care of your teeth and mouth when you go in for surgery, not less,” said Mary Lee Conicella, DMD, Chief Dental Officer at Aetna. “We’re leveraging data to contact patients with critical information and resources at a point in their health journey that can make a real difference in their recovery.”

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Our Leaders: Meeting our Commitment to Better Health

Our Leaders: Meeting our Commitment to Better Health
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As a front door to health care in 10,000 communities nationwide, CVS Health is committed to creating the path to better health and a better world. In the first half of 2019, our leaders participated in public forums to discuss how that commitment is coming to fruition to build healthier communities and improve the consumer health experience:

Larry Merlo, President and Chief Executive Officer of CVS Health, addressed the National Press Club in Washington, D.C. in January to discuss the potential of improving health at the local level through targeted engagement and human interactions. During his address, Merlo announced the company’s new Building Healthier Communities initiative, a five-year, $100 million commitment to improve health at the local level. This initiative provides expanded access to free health screenings, more funding to tackle public health challenges, including tobacco and opioid use and additional investments to address social and environmental factors.

Tom Moriarty, Chief Policy and External Affairs Officer, and General Counsel of CVS Health, participated in a POLITICO Health Care Innovators event in January to discuss how CVS Health is helping patients with chronic conditions manage their care. In the case of diabetes, Moriarty highlighted how the CVS Health and Aetna combination is uniquely able to address avoidable costs by providing patients with access to the right care locally. According to Moriarty, “We will have the ability to determine who is at risk of developing diabetes and provide them preventative counseling and services.”

Karen Lynch, Executive Vice President of CVS Health and President of the Aetna Business Unit, authored an op-ed for U.S. News & World Report in March to discuss the importance of providing communities with the support and flexibility they need to create local solutions that have the power to affect real change and improve public health. Here she outlines the priorities of the second annual U.S. News & World Report Healthiest Communities rankings, underwritten by the Aetna Foundation. This initiative is part of our broader effort to improve community health outcomes – providing insights that inform residents, health care leaders and elected officials about policies and best practices.

For more information about CVS Health’s efforts to improve access to quality care across the nation, visit our Quality & Access information center and the CVS Health Impact Dashboard. To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our bi-weekly health care newsletter.

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Enhancing our self-care offerings at CVS Pharmacy

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At CVS Health, fulfilling our purpose of helping people on their path to better health also means making it easier for our customers to make health- and wellness-driven choices in our CVS Pharmacy stores. 
In our commitment to being a trusted partner in proactive wellness solutions, we’re enhancing the self-care options in our CVS Pharmacy aisles, including new vitamin and supplement testing standards and a wider assortment of products in new categories.

Our “Tested to Be Trusted” program

We understand that transparency is key to helping customers make decisions about the vitamins and supplements they take. 

That’s why we’ve launched our “Tested to Be Trusted” program, which requires that all products with a supplement panel, including all national brands, sold in our stores and online would be required to undergo third-party testing to confirm the accuracy of ingredients on each label and to ensure products are free from any concerning additives and ingredients.

We are the first and only national retailer to now require all vitamins and supplements to undergo third-party testing. 

We’ve completed testing on all 1,400 vitamins and supplements from 152 brands across 11 categories, including diet and nutrition, pain and digestive, sold in our CVS Pharmacy stores and on cvs.com. During testing, 7 percent of products failed, resulting in either the update of label ingredient claims or the product being pulled from CVS Pharmacy shelves.

Going forward, any new vitamin and supplement products will undergo testing before being sold by CVS Pharmacy. 

As part of our “Tested to Be Trusted” program, all products with a supplemental panel must be certified by NSF International, verified by USP (The United States Pharmacopeia) or participate in CVS Pharmacy’s required third party testing program conducted through the NSF or Eurofins. 

The testing process includes:

  • Dietary ingredient review and testing: Verifies that the dietary ingredients listed on the supplement facts panel are in the product in the amount stated
  • Contaminant review: Verifies that there are no harmful levels of certain specified contaminants in the product. 

From bee pollen to yoga mats: Our expanded wellness selection

In addition to more transparency in our vitamin and supplement selection, we’re also working to make it easier for customers to incorporate self-care into their daily routine.

More than 300 new products will be introduced to more than 3,000 CVS Pharmacy locations nationwide by the end of 2019 as part of our “Treat Yourself Well” campaign. The new products cover a range of wellness categories, including cognitive, digestive, mood and sleep therapies, and will include collagen protein, essential oils and aromatherapy stress spray, bone broth protein, beet root powder, weighted blankets, yoga mats, free weights, bee pollen and honey immunity products. 

A history of bold, health-focused choices

Our self-care enhancements are just the latest of many bold decisions we’ve made with the health of our CVS Pharmacy customers in mind. Since the removal of tobacco from our stores in 2014, we’ve taken many major steps to help people on their path to better health within our retail business, including:

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Meeting the Nutrition Needs of Complex Patients When and Where They Need It

Meeting the Nutrition Needs of Complex Patients When and Where They Need It
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As home-based health care gains traction as a viable option for people living with a variety of chronic conditions, Coram CVS Specialty Infusion Services (Coram) is leading the way in home infusion care and parenteral (intravenous) and enteral (tube feeding) nutrition. In fact, home infusion care can be a high-quality, cost-effective treatment alternative when compared to the same care provided in an in-patient/hospital or clinic-based setting.

As part of Coram’s commitment to providing high-quality, effective care, the company is actively involved in home nutrition care research to continue to advance the knowledge of practicing health care practitioners and improve care for patients. This research includes evaluating the impact of transitioning nutrition care from the hospital to the home and the benefits of home-based parenteral and enteral nutrition in certain populations.

March is National Nutrition Month, and recently, a team of Coram dietitians presented the company’s latest research at the American Society for Parenteral and Enteral Nutrition (ASPEN) 2019 Annual Conference, including:

For more information about CVS Health’s efforts to improve access to quality care across the nation, visit our Quality & Access information center and the CVS Health Impact Dashboard. To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our bi-weekly health care newsletter.

Nurse setting up intravenous bag
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CVS Health's MinuteClinic Receives Fifth Consecutive Accreditation From The Joint Commission

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MinuteClinic was the first national retail clinic provider to be accredited by The Joint Commission, receiving its initial accreditation in 2006

WOONSOCKET, R.I., Nov. 20, 2018 /PRNewswire/ -- MinuteClinic, the retail medical clinic of CVS Health (NYSE: CVS), announced today that it has received its fifth consecutive accreditation by The Joint Commission, the Gold Seal of Approval for Ambulatory Health Care Accreditation, demonstrating continuous compliance with its nationally recognized standards. MinuteClinic was the first national retail clinic provider to be accredited by The Joint Commission, receiving its initial accreditation in 2006. Since then, it has received four consecutive reaccreditations from the national health care evaluation and certifying agency.

The Joint Commission's Gold Seal of Approval demonstrates MinuteClinic's compliance with the organization's national standards for ambulatory health care quality and safety. Valid for up to a three-year period, The Joint Commission accreditation applies to MinuteClinic's 1,100 locations inside select CVS Pharmacy and Target stores in 33 states and the District of Columbia.

"MinuteClinic is incredibly proud to have again received The Joint Commission's Gold Seal of Approval. This reaccreditation validates that we are delivering on our commitment to provide high-quality clinical care and to follow rigorous safety standards at all MinuteClinic locations across the country," said Sharon Vitti, Executive Director, MinuteClinic and Senior Vice President, CVS Health. "With patient satisfaction ratings of 95 percent and clinical collaborations with more than 70 leading health systems throughout the country, we continue to demonstrate a consistent record of high-quality, coordinated care."

Established in 1975, The Joint Commission's Ambulatory Health Care Accreditation Program encourages high-quality patient care in all types of freestanding ambulatory care facilities. The Joint Commission's ambulatory health care standards are developed in consultation with health care experts and providers, measurement experts, and patients. The standards are informed by scientific literature and expert consensus to help organizations measure, assess and improve performance. Today, the Ambulatory Health Care Accreditation Program serves 2,100 ambulatory care providers, with more than 8,500 sites of care, which, in turn, serve more than 83 million patient visits annually.

"Joint Commission accreditation provides ambulatory care organizations with the processes contributing to improvements in a variety of areas from the enhancement of staff education to the demonstration of leading practices within the ambulatory setting," said Pearl Darling, MBA, executive director, Ambulatory Care Accreditation Program, The Joint Commission. "We commend MinuteClinic and its staff for achieving this pinnacle demonstrating a commitment to patient safety and quality. Your passion, dedication and tenacity can ultimately improve patient care. Thank you for your commitment to patient safety and entrusting The Joint Commission to assist you."

Following The Joint Commission's usual survey process, on-site evaluations were conducted at MinuteClinic locations across the U.S. A team of Joint Commission expert surveyors evaluated MinuteClinic for compliance with standards for a variety of areas, including coordination of care, infection prevention and control, management of medications and patient education and training.

MinuteClinic locations inside select CVS Pharmacy and Target stores are open seven days a week with weekday and evening hours and are staffed by nurse practitioners and physician assistants who specialize in family health care and can diagnose, treat and write prescriptions for common illnesses such as strep throat and ear, eye, sinus, bladder and bronchial infections. Minor wounds and abrasions, and sprains, strains and joint pain are treated, and common vaccinations for conditions such as influenza, tetanus, pneumonia and hepatitis A and B are available.

Prevention and wellness services offered at MinuteClinic include screening and monitoring for diabetes, high blood pressure and high cholesterol, tuberculosis (TB) testing, contraceptive care, motion sickness prevention and smoking cessation. In addition, MinuteClinic nurse practitioners can evaluate and treat common skin conditions, such as acne, dermatitis and rosacea.

At the conclusion of each MinuteClinic visit, patients receive educational material, a prescription (when clinically appropriate) and a visit summary. A copy of the diagnostic record can be sent electronically, or by fax or mail, to a primary care provider with patient permission. Most major health insurance is accepted at MinuteClinic. For patients paying cash or credit, treatment prices are posted at each clinic and online at www.minuteclinic.com. The cost for most services is between $89 and $129.

About The Joint Commission

Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The Joint Commission accredits and certifies more than 21,000 health care organizations and programs in the United States. An independent, nonprofit organization, The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care. Learn more about The Joint Commission at www.jointcommission.org.

About MinuteClinic

MinuteClinic is the retail medical clinic of CVS Health (NYSE: CVS), the largest pharmacy health care provider in the United States. MinuteClinic launched the first retail medical clinics in the United States in 2000 and is the largest provider of retail clinics with more than 1,100 locations in 33 states and the District of Columbia. By creating a health care delivery model that responds to patient demand, MinuteClinic makes access to high-quality medical treatment easier for more Americans. Nationally, the company has provided care through more than 42 million patient visits, with a 95 percent customer satisfaction rating. MinuteClinic is the only retail health care provider to receive five consecutive accreditations from The Joint Commission, the national evaluation and certifying agency for nearly 21,000 health care organizations and programs in the United States. For more information, visit www.minuteclinic.com.

Media Contact:

Amy Lanctot
(401) 770-2931
Amy.Lanctot@cvshealth.com

SOURCE CVS Health

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