Millennials have the world at their fingertips but it's harming their health, CVS Health study finds

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Path to Better Health Study reveals opportunity to balance digital health with social connection

WOONSOCKET, R.I., July 29, 2019 /PRNewswire/ — Millennials may be the first digital natives, but that love of technology could also be harming their health, according to the Path to Better Health Study by CVS Health (NYSE: CVS). The study, now in its second year, explores consumer health goals and asks providers what they need to help patients reach those goals.

Millennials a generation that came of age during the rise of technology and that has led a more transient, flexible lifestyle have more difficulty meeting new people or making social connections compared to other generations, notably consumers 65 and older, according to the study, which was published today. More than half (53 percent) of consumers aged 18–34 say they don’t know where to meet new people, compared to just 27 percent of people 65 and older and 35 percent of those aged 51–64. Nearly half (48 percent) of millennials also say they no longer have a desire to be social, compared to just 20 percent of consumers 65 and older and 35 percent of those aged 51–64, suggesting that older consumers may have different social needs.

That social isolation may be leading to increased problems with mental illness and abuse of alcohol. Forty-two percent say they struggle or know someone else struggling with mental illness (the highest of all age groups), and 35 percent cite having had problems or knowing someone who has had problems with alcohol use in the last five years (compared to 26 percent overall).

Consumers of all ages rate themselves as either good or excellent across most of the six well-being dimensions: character strengths (72 percent), sense of purpose and social connectedness (63 percent each), emotional health (62 percent), physical health (58 percent) and financial security (47 percent).

“Millennials who helped pioneer the use of the Internet and social media have a significant influence on health care transformation. Their need for greater support in making and maintaining social connections, and in achieving their mental health goals, indicates that we need a system focused not just on physical health but on total health,” said Karen S. Lynch, Executive Vice President, CVS Health, and President of Aetna. “Our physical health is directly impacted by other important aspects of our lives including our mental health, social connections and financial health. The good news is that people are getting proactive about addressing these holistic concerns. Now, our health system must adapt to how consumers are approaching health care and be more inclusive and supportive of people’s total health.”

Integrating digital health tools to support personal connection

Transforming the health system in a way that balances digital health support with personal connection will be key to providing millennials and future generations the support they need in the ways most convenient to them.

Millennials, predictably, show a greater reliance on digital technologies, including health tools. Sixty-four percent of consumers aged 18–34 feel that being able to monitor their health is very or somewhat important, compared to 52 percent of those aged 65 and up. Their use of digital health tools varies as well, according to their respective health priorities. Electronic diaries or apps (28 percent), wearable trackers (27 percent) and calorie counters (26 percent) are the top three tools millennials use to track their personal health. Consumers 65 and older, meanwhile, use blood pressure monitors with tracking capabilities (24 percent), wearable trackers (15 percent) and blood or glucose monitors (13 percent) the most to track their personal health.

Although nearly half of millennials (46 percent) still value in-person walk-in office hours to communicate with their providers, their reliance on primary care physicians is the lowest of any consumer group. Just 45 percent say they receive routine care for minor illness or injury from a primary care physician, compared to 59 percent of those aged 35-50 and 76 percent of those 65 and older. Another 32 percent, meanwhile, receive such care at non-emergency walk-in clinics, and 14 percent at their local pharmacies the highest among all generations for both care settings.

“The existing system of episodic health care is falling short, but we are working to reinvent health care to better connect with all consumers, including millennials, and improve their overall well-being,” said Alan Lotvin, M.D., Executive Vice President and Chief Transformation Officer, CVS Health. “Through multiple initiatives, including our goal to dramatically expand HealthHUB services and locations, we are providing digital and physical connections that feel like essentially every other interaction in our life seamless, simple and easily available. By engaging consumers through local connections and providing personalized, daily support, we can radically change the way consumers engage in their health. That’s where we are going as a company and where we need to go as a nation.”

Other highlights from the study include:

  • Chronic health conditions are driving consumer health goals. The health goals consumers have today are centered around the top four chronic conditions they or someone in their household are facing: These include obesity and other weight concerns (42 percent), high blood pressure (40 percent), mental illness (32 percent) and diabetes (20 percent).
     
  • Women are more likely to report concerns with weight and living with mental illness. Nearly half of women (47 percent) say they struggle or have someone in their household struggling with obesity or other weight concerns, compared to just 31 percent of men. Women (36 percent) are also more likely to report suffering from or having someone in their household suffering from mental illness, compared to just 23 percent of men who report the same.
     
  • Supporting providers in enhancing digital capabilities could be key to unlocking better care outcomes. Providers need greater support in balancing digital adoption with caring for patients, but those who do receive such support and adopt digital tools are likely to record better patient outcomes. For example, 58 percent of providers who use patient portals recommend that their patients set health goals, compared to just 14 percent of providers who don’t use such portals. Using digital tools also helps providers spend more time with patients: Sixty-two percent who use mobile apps to communicate with patients are somewhat or very satisfied with time spent with patients, compared to 38 percent of providers who don't use mobile apps.
     
  • Value-based care is taking hold, and it lends itself to greater satisfaction among providers. More than half (62 percent) of providers say their practice is highly involved or becoming involved in the use of value-based care. Among those who have heard of such models, 57 percent are very satisfied with time spent with patients, versus just 43 percent of providers who haven’t heard of them. When it comes to supporting value-based care, meanwhile, pharmacists are the biggest proponents, with 93 percent saying it will positively impact patient health.

Read the full study here.

About the study

The Path to Better Health Study by CVS Health, first released in 2018 and called the Health Ambitions Study, was conducted in April and May 2019 and included two surveys fielded by Market Measurement, a national market research consulting firm. The consumer survey comprised 1,000 participants 18 and older, located throughout the U.S. It also oversampled six metropolitan statistical areas Atlanta, Austin, New York, Philadelphia, Seattle and South Florida, and among two ethnic groups: African Americans and Hispanics. The survey of 400 providers focused on primary care physicians and specialists with at least two years’ experience. In 2019, the study was expanded to include nurse practitioners, physician assistants and pharmacists.

About CVS Health

CVS Health is the nation’s premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has more than 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 94 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings. This innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Contacts

T.J. Crawford
crawfordt2@aetna.com
212-457-0583

Kathleen Biesecker
bieseckerk@aetna.com
703-472-8466

SOURCE CVS Health

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CVS Health Survey Finds Consumers More Likely to Get Vaccinated Following Last Year's Record Breaking Flu Season

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22 percent of those surveyedU.S. adults surveyed who did not get a flu shot last year say that knowledge of last year's severe flu season makes them more likely to get a flu shot this year

Flu vaccine now available at CVS Pharmacy and MinuteClinic locations nationwide

WOONSOCKET, R.I., Aug. 14, 2018 /PRNewswire/ -- Marking the start of flu vaccine availability, a new survey from CVS Health (NYSE:CVS) released today found that one in five (22 percent) of consumers surveyed who didn't get a flu vaccine last year say that knowledge of last year's flu season which had flu levels that were the highest observed since 2009 makes them more likely to get vaccinated this year. On a similar note, among the 27 percent of parents of children under 18 whose child did not get the flu vaccine last year, 26 percent say they are more likely to get their child vaccinated this year after learning about the notably high flu levels during last year's flu season.

The Centers for Disease Control and Prevention (CDC) recommends that everyone who is eligible and at least six months old get a flu shot when the vaccine becomes available, preferably by October. To ensure that patients are able to get the flu shot as soon as possible, all CVS Pharmacy and MinuteClinic locations nationwide now have the vaccine available.

The annual flu survey, conducted online by The Harris Poll on behalf of CVS Pharmacy in July 2018Survey was conducted in the United States by The Harris Poll on July 12-16, 2018, among 2,020 adults ages 18 and older. among over 2,000 U.S. adults ages 18+, also found that two-thirds (66 percent) of those surveyed get a flu vaccine every year, or plan to get one this year, a five percent increase from last year's survey findingsPlease note that the 2017 and 2018 surveys were run using different sample sources. YOY changes could be due in part to sample source variations and not solely changes in respondent behavior..

"Many people are looking for ways to stay healthy, especially during cold and flu season," said Papatya Tankut, Vice President of Pharmacy Affairs at CVS Health. "This has led to an increase in those who are planning to get a flu shot this year, and we're hoping this results in fewer flu cases. CVS Pharmacy continues to be a partner in helping our customers combat the flu and helping them focus on their overall health in a way that works for them particularly in terms of convenience, access and affordability."

Doctors' opinions (39 percent), where insurance is accepted (38 percent), and convenience (33 percent) continue to rank among the top three factors in determining where to go for a flu shot among patients who have received a flu vaccine. Among the same group, the percentage who get vaccinated within a pharmacy stayed the same as last year at 22 percent, but there is a shift for those employed adults who get vaccinated at their workplace (previously 22 percent, now 15 percent) and those who get vaccinated by their primary care provider or other health care professional (previously 44 percent, now 48 percent).

Flu vaccinations are conveniently available seven days a week at CVS Pharmacy and MinuteClinic locations nationwide with no appointment needed.Flu shots are available when immunizing pharmacist, MinuteClinic nurse practitioner or physician assistant is on duty, while supplies last. Age restrictions apply. CVS Pharmacy can provide flu shots to adolescents (in some states, depending on regulations), adults and seniors. MinuteClinic can provide flu shots to children 18 months and up, adolescents, adults and seniors, making it easy to vaccinate the whole family in one trip.Vaccinations vary by state based on regulations. Age restrictions apply. In addition, customers will receive a $5 off $25 coupon when they get a flu shot at CVS Pharmacy or MinuteClinic. Patients who receive a flu shot at CVS Pharmacy or MinuteClinic locations inside select Target stores will receive a $5 Target coupon.Offer available 8/13/18 12/31/18. You will receive a merchandise coupon valid for 1-time use at CVS Pharmacy locations. Terms and conditions apply to coupon use and redemption. See coupon for additional details. $5 savings applied to total qualifying minimum purchase of $25 (after other coupons and discounts are applied). Offer not valid in pharmacy locations in AR, NJ and NY. Offer not valid at MinuteClinic locations in MA, NJ, NY, PA and RI. Limit 1 per customer.

Up two percent from last year, 67 percent of those surveyed would still go to work if they were feeling ill with flu-like symptoms. The biggest reason for going into the office among those who would go with the flu is not wanting to use paid time off (44 percent), while 38 percent are worried about lost wages. 37 percent say that they go to work simply because their company and/or boss would expect them to come in.

Other notable findings from the survey include:

  • Flu-like symptoms haven't stopped some people from going out in public:
    • 28 percent have gone to the supermarket
    • 12 percent have even picked up a child from school/daycare
    • 10 percent have taken public transport
  • Washing hands has long been touted as an effective way to stop the spread of germs 75 percent of those surveyed choose to do this as often as possible (up five percent from last year); other top methods include:
    • 55 percent drink more water
    • 50 percent take vitamins
    • 50 percent regularly use hand sanitizer
    • 50 percent wipe down surfaces with sanitizing wipes

"Surprising to many, it can actually take up to two weeks for the flu vaccine to build immunity," said Angela Patterson, Chief Nurse Practitioner Officer at MinuteClinic. "Because of this, CVS Pharmacy recommends patients get their flu shot as soon as the vaccine becomes available to ensure patients are the most protected before flu season peaks. Furthermore, influenza strains tend to change each year, so it's very important to get vaccinated annually to make sure you are protected."

The flu vaccine is a preventive service under the Affordable Care Act, fully covered and available at no cost through most insurance plans, including Medicare Part B. CVS Pharmacy and MinuteClinic can directly bill many national and regional health plans that cover all or part of the cost of a flu shot.

Consumers can visit CVS.com and/or MinuteClinic.com for more information and additional resources. They can also visit CVS.com or use the CVS Pharmacy app to locate a nearby CVS Pharmacy. Patients planning to go to MinuteClinic to get their flu shot can visit MinuteClinic.com to view wait times or schedule a visit online for a future date at their chosen clinic.

Survey Methodology

This survey was conducted online within the United States between July 12-16, 2018 among 2,020 adults aged 18+ by The Harris Poll on behalf of CVS Pharmacy. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. Please note that the 2017 and 2018 surveys were run using different sample sources. Year-over-year changes could be due in part to sample source variations and not solely changes in respondent behavior. For complete survey methodology, including weighting variables and subgroup sample sizes, please contact Amy Lanctot at alancetot@cvs.com.

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its more than 9,800 retail locations, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 94 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan, the company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

MEDIA CONTACT:

Amy Lanctot
alanctot@cvs.com
401.770.2931

 

SOURCE CVS Health

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CVS Health Research Institute Provides Evidence that Digitally Engaged PBM Members Have Improved Medication Adherence and Reduced Costs

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Company introduces suite of new digital pharmacy tools to make medication adherence easier and more convenient

WOONSOCKET, RI – December 7, 2015 – New research from the CVS Health (NYSE: CVS) Research Institute provides evidence that CVS/caremark pharmacy benefit management (PBM) members who enroll in digital and online programs demonstrate improved medication adherence that may result in lower health care costs for clients.

“At CVS Health, we have been working to improve and enhance our members’ digital experience to help make adherence easier for them while reducing unnecessary health care spending for our clients,” said William H. Shrank, M.D., M.S.H.S, Senior Vice President and Chief Scientific Officer for CVS Health. “This research demonstrates the important role digital platforms can play in health care, and we have a tremendous opportunity to find innovative ways to utilize these platforms to make health care more convenient for our plan members and help our clients maximize their health care budgets.”

Researchers analyzed online use and claims data for CVS/caremark members to evaluate the impact of enrollment at Caremark.com on prescription utilization and medication adherence. Preliminary findings show that those members who enrolled online were more likely to fill their prescriptions and adhere to their medications. For example, up to 10 percent more members with hypertension improved their medication adherence to optimal levels after enrolling online at Caremark.com compared to members who did not enroll. As a result of improved adherence, CVS/caremark clients could save up to $2.3 million in medical cost avoidance annually per 100,000 registered users.

CVS/caremark members who enroll at Caremark.com can order and manage prescriptions online; check prescription costs and plan coverage; and track their individual or family’s drug related expenses for the year. Plan members can also sign up for prescription alerts and receive refill reminders and order status sent directly via email, text message or phone call. In addition, the CVS/caremark mobile app has tools to help members manage their health on-the-go and easily refill prescriptions by scanning bar codes on their prescription label.

New Digital Tools Make Medication Adherence Easier and More Convenient

The company also announced today a suite of new digital tools aimed at helping customers manage their health with more ease and efficiency. These tools are the latest examples of CVS Health leveraging digital initiatives across the enterprise to support the broader company purpose of helping people on their path to better health. The company’s Digital Innovation Lab continues to explore breakthroughs in mobile, personalization, multi-channel commerce connected health and digital therapeutics. Since the opening of the CVS Health Digital Innovation Lab in June, the team has been focused on developing cutting-edge digital services and personalized capabilities that empower people to manage their health wherever they are.

The new suite of digital tools, developed specifically to address issues facing CVS Health customers, include:

  • Apple Watch App Integration: The CVS/pharmacy mobile app is now Apple Watch compatible, to help notify customers when prescriptions are ready, and make it easy to refill prescriptions and check information at a glance. The app is also supported on mobile phones and tablets – making it accessible wherever CVS customers are.
  • Scan Paper Script: According to CVS Health research, it is estimated that a third of prescriptions are never filled. This tool enables customers to quickly and conveniently start the prescription fill process by capturing a photo of their written prescription through the CVS/caremark mobile app.
  • Insurance Card Scan: Customers can easily share new insurance information with their pharmacist by taking a photo of their insurance card, instantly updating data across our store systems. This tool not only removes the hassle for customers, but also frees up thousands of hours for our pharmacists, who can focus on speaking with patients instead of entering insurance information.
  • MedRemind: This function, which is now deployed in the CVS/pharmacy iPhone mobile app, helps customers stay on track with their medication schedules by enabling them to customize reminders to take their prescriptions at the right time and notifications to caregivers when a dose is missed. It also includes text reminders and the ability to receive reminders on the Apple watch. This solution directly aims to combat forgetfulness, a common reason for non-adherence.
  • In-Store Pharmacy Messages: As the retailer with the largest deployment of beacon technology, customers who have the CVS/pharmacy app installed on their mobile phone and who opt in to receive push notifications will be notified if their prescription is ready for refill or pickup when they enter the store. By providing customers with actionable reminders when and where they are most effective, we are finding new ways to drive adherence.

“Our digital innovation model is the synthesis of strategic partnership and rapid experimentation, and this new suite of tools – some of the first to emerge from our digital innovation lab – shows how effective our approach can be,” said Brian Tilzer, Senior Vice President and Chief Digital Officer for CVS Health. “By addressing real problems, including medication adherence, through digital tools that are designed to make tasks easier and more convenient, we’re supporting our overall company strategy—to help people live healthier lives.”

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its more than 7,900 retail drugstores, more than 1,000 walk-in medical clinics, a leading pharmacy benefits manager with more than 70 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, and expanding specialty pharmacy services, the Company enables people, businesses and communities to manage health in more affordable, effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contacts:

Christine Cramer
CVS Health
(401) 770-3317
Christine.Cramer@cvshealth.com

Christina Beckerman
CVS Health
(401) 770-8868
Christina.Beckerman@cvshealth.com

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Health Care Innovators: A Turning Point in Health IT

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Electronic health records (EHRs) have been widely adopted over the past decadehttps://www.practicefusion.com/blog/ehr-adoption-rates/  and are enhancing health care delivery through strengthened communication between health care providers. In both inpatient and outpatient settings, EHRs can help create an integrated network with the potential to eliminate siloes and improve outcomes for patients.

POLITICO’s Health Care Innovators: A Turning Point in Health IT?, sponsored by CVS Health, explored the role of technology on health care connectivity and quality.

CVS Health Chief Policy and External Affairs Officer and General Counsel Tom Moriarty opened the event, which was followed by a panel of innovators from the public and private sectors who discussed technological innovations aimed at fostering greater collaboration and continuity in patient care. The panel included:

  • Sam Butler, Chief Medical Officer, Epic Health Systems;
  • Raj Ratwani, M.D., Scientific Director, MedStar Health’s National Center for Human Factors in Healthcare;
  • Satish Maripuri, Executive Vice President and General Manager, Nuance Healthcare; and
  • Genevieve Morris, Principal Deputy National Coordinator, Office of the National Coordinator for Health Information Technology

Improving Usability of Health Data

Panelists agreed that the overall usability of health data must be improved to ensure that information in an EHR follows patients across care settings.

For example, a patient with diabetes will likely see an endocrinologist, a primary care physician and a pharmacist to manage their condition, all at separate sites of care. In order for that patient – and his or her providers – to effectively manage their condition, complete and accurate records must be accessible across all of these care settings.

Panelists emphasized that this is an area in which they have recently seen progress. Sam Butler of Epic Health Systems referred to this integrated approach as “happy together.” Beyond connecting notes, providers can look at medicine lists, allergies, immunizations and labs to tee up a conversation with patients about what care works best for their needs.

Making it Easier to Manage Care through Enhanced Connectivity

As technology progresses, EHRs and health data will continue to play a key role in driving more personalized care. In fact, 85 percent of patients believe that EHR technology has the ability to significantly improve their quality of care.https://ehrintelligence.com/news/most-patients-report-ehr-technology-improves-quality-of-care
CVS Health uses technology to support care delivery and efficiency. Our strategies to promote coordination across health care teams include:

  • partnership with Epic, enabling connectivity with 90 percent of health records in the United States and supporting the development of a comprehensive clinical database to enhance medication counseling.
  • A new tool CVS Pharmacy Rx Savings Finder, which allows pharmacists to identify lower-cost options at the pharmacy counter and helps patients get the right medication at the right cost.
  • Real-time benefits that provide prescribers with visibility into specific benefit information and costs for their patients

We look forward to continuing our work to support interoperable EHRs and greater connectivity across the health care system. 

For more information about CVS Health’s efforts to improve access to quality care across the nation, visit our Quality & Access information center and the CVS Health Impact Dashboard. To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our bi-weekly health care newsletter.

Panel participants at POLITICO’s Health Care Innovators series
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Protecting Against the 2018-2019 Flu Season

Protecting Against the 2018-2019 Flu Season
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With record-breaking hospitalization rates for widespread influenza activity, the 2017-2018 flu season marked one of the worst in years. According the Centers for Disease Control and Prevention (CDC), influenza began increasing in November, reached an extended period of high activity during January and February, and remained elevated through March.https://www.cdc.gov/flu/about/season/flu-season-2017-2018.htm The extended impact of last year’s flu serves as a timely and critical reminder for Americans to protect themselves and their families ahead of the 2018-2019 season. 

In fact, a new survey from CVS Health found that more than one in five (22 percent) of consumers surveyed who didn't get a flu vaccine last year say that knowledge of last year's flu season makes them more likely to get vaccinated this year. And among the 27 percent of parents of children under 18 whose child did not get the flu vaccine last year, 26 percent say they are more likely to get their child vaccinated this year. Given that it can take up to two weeks for the flu vaccine to build immunity, and that flu viruses can survive on hard surfaces for 24 hours, it is important to get vaccinated early to protect against the spread of influenza.  

Consumer Attitudes about the Flu Vaccine

The annual flu survey, conducted online by The Harris Poll on behalf of CVS Pharmacy, also found that two-thirds (66 percent) of Americans get a flu vaccine every year, or plan to get one this year – a five percent increase from last year's survey findings. 

Furthermore, when asked about the factors that determine where to go for a flu vaccine, consumers prioritize doctors' opinions (39 percent), where insurance is accepted (38 percent), and convenience (33 percent). To ensure that patients are able to get the flu shot as soon as possible, all CVS Pharmacy and MinuteClinic locations nationwide now have the vaccine conveniently available seven days a week, with no appointment needed.

Protecting Yourself from the Flu

Reinforcing the importance of protecting against the spread of influenza, the survey also revealed that flu-like symptoms haven’t stopped many Americans from going out in public. For example, 28 percent reported going to the supermarket and 12 percent reported picking up a child from school with symptoms.

The CDC recommends that everyone who is eligible and at least six months old get a flu shot when the vaccine becomes available, preferably by October. CVS Pharmacy can provide flu shots to adolescents (in some states, depending on regulations), adults and seniors, and MinuteClinic can provide flu shots to children 18 months and up, adolescents, adults and seniors, making it easy to vaccinate the whole family in one trip. 

Visit CVS.com/flu and/or MinuteClinic.com for more information and additional resources.

For more information about CVS Health’s efforts to improve access to quality care across the nation, visit our Quality & Access information center and the CVS Health Impact Dashboard. To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our bi-weekly health care newsletter.

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By the Numbers: Addressing Community Barriers in Care

By the Numbers: Addressing Community Barriers in Care
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According to a recent survey conducted by Morning Consult on behalf of CVS Health, the majority of Americans tend to think of themselves as healthier than the overall population. Specifically, 63 percent of respondents ranked their own health as “good” or “excellent” while just 28 percent believed the average American to be in the same state of health and well-being. 

These findings come at a time when a growing number of Americans are being personally impact by ongoing, chronic diseases. For example, more than 130 million American adults are living with at least one chronic disease today, and that number is projected to grow to more than 150 million by 2020http://www.nationalhealthcouncil.org/sites/default/files/NHC_Files/Pdf_Files/AboutChronicDisease.pdf – underscoring the importance of helping to prevent and manage illnesses.

Individual Health Barriers

The U.S. health care system was built to provide episodic care, not to provide preventive care or deliver personalized care for those living with chronic disease. Addressing the social and community factors that influence health care outcomes across the nation – such as cost of care, access to providers, and access to healthy food – is important for stemming the tide of chronic disease and empowering individuals to take control of their health.

Although survey respondents tended to perceive their own health differently compared to the overall population, there was consensus around the community-level factors that impact their health outcomes. When asked about the factors that prevent them from being as healthy as they could be:

  • 60 percent of Americans say the cost of health care
  • 43 percent of Americans say access to health care providers
  • 43 percent of Americans say access to healthy food options

Strengthening Community Care

At CVS Health, we’re working to better coordinate and deliver care locally, and these insights reinforce the challenges we must address. We’re committed to providing Americans with more value, greater convenience, and additional support in making healthier choices in their everyday lives.

For more information about CVS Health’s efforts to improve access to quality care across the nation, visit our Quality & Access information center and the CVS Health Impact Dashboard. To stay informed about the latest updates and innovations from CVS Health, register for content alerts and our bi-weekly health care newsletter.

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