When a group of young women arrived for the first day of a 10-week pharmacy technician training program, their future seemed uncertain. They had all become mothers before graduating high school, and had previously not been ready, willing or able to participate in job training, evening school or parenting skills programs. Then Roca, a non-profit organization in the Greater Boston area that aims to make positive changes in the lives of high-risk youths, stepped in.
Roca is known for its relentless outreach and its recurring attempts to engage young people in their program until participants learn to trust staff, attend classes and trainings, and start changing their own lives. When they reach the point they are interested in finding a job, Roca helps them prepare, learn basic job skills, and find the right position.
Through a partnership with CVS Health, Roca was able to place eight young women in our pharmacy technician training program. This was good news for the trainees, who face immense challenges in providing for themselves and their children, and for CVS Health, a company that has experienced tremendous growth in a relatively short period.
“With growth comes new markets, new pharmacies and of course – new employees,” says David Casey, Vice President of Workforce Strategies and Chief Diversity Officer for CVS Health. “To find the best employees, CVS Health doesn’t limit itself to traditional talent sources. Instead, a set of programs and community partnerships brings in talented workers from previously untapped pools to the world of pharmacy.”
For CVS Health to thrive, partnerships like the one with Roca are essential. We serve millions of people each day, and it’s important to have a workforce that reflects both our customers as well as the communities where they live.
“The young mothers we have met through Roca are passionate, hard-working and eager-to-succeed prospective employees,” says Jon DaSilva, CVS Health Learning Center Manager in Boston. DaSilva and the Workforce Initiatives team develop and facilitate partnerships with organizations like Roca. “The young women who completed the program shared personal experiences that help to shape CVS Health’s story, and make it a company in which innovation and talent acquisition go hand in hand.”
CVS Health Teams Up with Philadelphia Job Corps, Philadelphia Works and Philadelphia Youth Network to Open New Mock Pharmacy for Aspiring Pharmacy Technicians
PHILADELPHIA, Nov. 15, 2018 /PRNewswire/ -- In its continuing commitment to expand work-based learning and externship opportunities for students, CVS Health has announced a new collaboration with Philadelphia Job Corps, Philadelphia Works and Philadelphia Youth Network to deliver a pre-apprenticeship and apprenticeship program for pharmacy technicians in the greater Philadelphia area.
"As the skills gap in the U.S. widens, CVS Health recognizes the important role externships, which offer on-the-job training with classroom instruction, play in building a pipeline of future skilled talent," said David Casey, Vice President, Workforce Strategies, and Chief Diversity Officer. "By working with these important Philadelphia youth organizations, we are able to provide traditionally underserved groups with opportunities for employment at CVS Pharmacy, as well as help build a talented and diverse workforce for our company."
Through the new initiative, Philadelphia Job Corps will recruit and screen students interested in the pharmacy technician pre-apprenticeship program. The mock pharmacy, which includes valuable classroom, hands-on and field-based clinical instruction, will give trainees an opportunity to gain life and career skills over a 12-week period.
"We are so excited to see the opportunities provided through the partnership with CVS Health grow, which will allow more students in Philadelphia to receive the engaged training and employment they need to start a meaningful career," said Matthew Waltman, Center Director, Philadelphia Job Corps. "With partners like CVS Health, Philadelphia Youth Network and Philadelphia Works, we're able to address the skills gap and reduce poverty in the city of Philadelphia. Our students are so grateful for the opportunities to learn and be supported as they take their skills to the next level."
Upon completion of the training, eligible students have the opportunity to work in a paid externship at a local CVS Pharmacy, as part of a grant funded by the U.S. Department of Labor and managed by Philadelphia Works. Students then receive a certification from the Pharmacy Technician Certification Board (PTCB), and are able to apply for a position with CVS Pharmacy through a virtual job tryout.
"Real-life work experience is a pinnacle feature of any successful job training program," said Mark Genua, Apprenticeship Program Director, Philadelphia Works. "Our work to expand the apprenticeship model into new and innovative industries is opening doors of opportunity for young people across the region. We applaud CVS Health on the opening of its new mock pharmacy and look forward to continuing this important partnership for job creation."
"I am excited about this new opportunity for our young people in Philadelphia," said Chekemma Fulmore-Townsend, President and CEO of the Philadelphia Youth Network. "We are proud to partner with CVS Health, Job Corps and Philadelphia Works in this endeavor, as we continue creating high quality career pathways to meet the interest of both our young talent and also our local economy."
The opening of the new mock pharmacy in Philadelphia is an expansion of a longstanding partnership between CVS Health and Job Corps. Over the past two decades, the two organizations have worked together on several workforce initiatives that have helped fill entry level roles with strong talent, with many individuals advancing to pharmacist and management positions within the company.
The relationship with Job Corps is part of the myCVS Journey Pathways to Health Care Careers that introduces students of all ages to career opportunities in health care. The STEM-enriched program is designed to engage young people (aged 5-24) in age-appropriate awareness, exploration, and preparation for careers at CVS Health in pharmacy, professional management, nursing and information technology.
About CVS Health
CVS Health is a pharmacy innovation company helping people on their path to better health. Through its more than 9,800 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 93 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan, the Company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.
About Philadelphia Job Corps Life Science Institute
The Philadelphia Job Corps Life Science Institute is a federally funded education and career training program, administered by the U.S Department of Labor, for youth ages 17 through 24 years old to improve their lives through career technical and academic training.
At the Philadelphia Job Corps Life Science Institute, we support the Job Corps program's mission of teaching eligible youth the skills they need to become employable and independent by placing them in meaningful careers, advanced education, or the military. At the Philadelphia Job Corps Life Science Institute, technical training is offered in the following programs: Medical Assistant, Culinary Arts, Emergency Medical Technician, Pharmacy Technician, Facilities Maintenance and Nursing Assistant.
For more information on how to enroll in Job Corps, visit https://philadelphia.jobcorps.gov/ or call (267) 386-2922 or attend an Information Session every Monday at 3:45 pm.
About Philadelphia Works
Philadelphia Works is the city's Workforce Development Board, investing in solutions and services to grow Philadelphia's economy by connecting employers to workforce talent and career seekers to jobs. We influence the public policies that support economic growth, and optimize funding and resources to invest in regional solutions to build a skilled and thriving workforce. For more information about our dedicated board members and staff, workforce research, labor market data, services and initiatives, and to view success stories, please visit http://www.philaworks.org.
About the Philadelphia Youth Network
The Philadelphia Youth Network (PYN) is a solutions-builder forging together significant players to alleviate a root cause of poverty by preparing 12-24-year-olds to become productive working adults. Our work is grounded in the understanding that young people need access to both education and employment, proven factors in being prepared for a career. With a track record of increasing impact, PYN funds and brokers action with the right partners to collectively address barriers. PYN constructs systems to create change, while innovating to meet evolving needs. Together with our partners, PYN dramatically changes the trajectory of individuals' lives by giving voice to underserved youth, and ultimately creating a pipeline for an educated, engaged workforce. For more information, visit www.pyninc.org.
SOURCE CVS Health
Ricky Derring is a real-life hero. In his 14 years with the U.S. military, he was a Ranger, a sniper, and a Green Beret serving in Pakistan, Kyrgyzstan, Afghanistan and Iraq. “I knew that every single day, I made a difference,” he says of his service.
Then he came home. “I wasn’t worried about getting a job,” he says. “I was worried about having a purpose.” Derring has found his purpose at CVS Health; managing a store in North Carolina and helping his fellow veterans make the often-challenging transition to civilian life.
Connecting Veterans with Training and Employment Opportunities
Derring is a key part of our new Talent Connect Center, which opened in July 2017 to serve the Fort Bragg, NC military community. CVS Health and a small number of other companies participate in the newly dedicated Fort Bragg Career Resource Center, which connects service members who are separating from service with companies that can provide training and employment.
When he’s not busy with his full-time job managing a CVS Pharmacy, Derring manages a 12-week training program for veterans who want to become store managers. He currently oversees 19 trainee veterans working in stores throughout his region. Graduates from the program return home to manage stores throughout the country.
Many soldiers have little or no experience applying to conventional civilian jobs. The Talent Connect Center is equipped with virtual-reality equipment that helps to simulate interviews and videoconferencing technology that help soldiers network with CVS Health leaders. They can learn more about the CVS Health culture and roles and opportunities around the country.
The Talent Connect Center also offers training in the Army Career Skills Program (CSP), in which employers provide low- or no-cost training to active-duty soldiers who will leave the military in six months or less. The CSP smooths the path to civilian life by helping soldiers gain the skills they need to be successful before entering the open job market.
A Smooth Transition
Derring, part of CVS Health’s Emerging Leaders program, says the CSP helps veterans acclimate to the very different structure and culture of civilian life. And when soldiers nearing the end of their service meet Derring, they meet a role model for a successful transition.
Derring himself is inspired by several CVS Health managers above him who are veterans, including his District Manager, Mark Scheidig. “My District Manager appreciates the values of the military, and I knew he was going to be able to guide me through my development,” Derring says. “CVS Health has such a focus and dedication to training and building the business from within.”
The Training Connect Center at Fort Bragg is just one part of our Heroes2Careers Military Hiring Program, which promotes the recruitment, hiring, and advancement of veterans. We are exploring providing similar opportunities for veterans at other bases and other military branches.
CVS Health helps more Americans with disabilities find meaningful employment through hands-on training at mock pharmacies
CVS Health announced a collaboration with the National Consortium of State-Operated Comprehensive Rehabilitation Centers (NCSOCRC) to help Americans with disabilities find meaningful employment at CVS Pharmacy locations across the country. The announcement coincided with the opening of a mock pharmacy at the Arkansas Career Training Institute (ACTI) in Hot Springs, Arkansas.
Through the mock CVS Pharmacy locations, individuals with disabilities receive classroom and hands-on training in life and job skills such as providing customer service, stocking shelves and working at the cash register. Each center is installed with mock equipment and participants work closely with trained staff to learn about the roles and responsibilities of front store and pharmacy technician positions. Individuals who complete the program qualify to apply for a position at CVS Pharmacy.
CVS Health plans to open an additional seven mock pharmacies by Spring 2018.