CVS Health plans to double its COVID-19 drive-thru test sites to a total of more than 4,000 across the country

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Company has administered three million COVID-19 tests since March

WOONSOCKET, R.I. — CVS Health (NYSE: CVS) today announced plans to add more than 2,000 new COVID-19 drive-thru test sites at select CVS Pharmacy locations across the country to support the company's ongoing efforts to increase access to testing and help slow the spread of the virus.

CVS Health currently manages the largest number of independently run COVID-19 test sites in the country, and with these new locations the company expects to have more than 4,000 operating by mid-October. The new locations will open in waves over the next several weeks and build on the company's ability to support testing in 33 states and Washington, DC, beginning with the opening of more than 400 sites this Friday.

"Since opening our first test site in March, we've been able to quickly adapt to the changing landscape in order to make it easier for people in the communities we serve to access testing," said Jon Roberts, Chief Operating Officer, CVS Health and acting President, CVS Pharmacy. "We recognize the critical role testing plays in helping to manage the spread of the virus and are incredibly proud of how our teams have responded to this need while continuing to take care of our customers, clients and patients."

Self-swab tests are no cost to patients and available to individuals meeting Centers for Disease Control and Prevention criteria.COVID-19 tests are no cost to patients with insurance or through a program for the uninsured funded by the U.S. Department of Health and Human Services. Patients must register in advance at CVS.com to schedule an appointment. A parent or legal guardian must complete the online registration for all minor patients, and patients 12 15 years of age must be accompanied by a parent or legal guardian when they come to be tested.

When arriving for testing, patients are asked to follow signage or the instructions of the staff onsite. Procedures vary by location and patients may be directed to stay in their cars and proceed to either the pharmacy drive-thru window or a parking space or tent located in the parking lot or, in very limited locations, to enter a CVS store. Patients will be provided with a test kit and given instructions, and a CVS Pharmacy team member will observe the self-swab process.

Currently, most test results from specimens collected at CVS test sites across the country will be available within 2 to 3 days.

A complete list of CVS Pharmacy drive-thru test sites can be found here.

More information on steps CVS Health has taken to address the COVID-19 pandemic is available at the company's frequently updated COVID-19 resource center.

For downloadable COVID-19 testing media assets, including photos and video, please visit the Media Resource Center.

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings from HealthHUB locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we're transforming health at www.cvshealth.com.

Media contact

Joe Goode
401-378-5220
Joseph.Goode@CVSHealth.com

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Frank talk about suicide

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"Just asking if someone is OK could be life-saving."

When she was younger, Aimee Prange struggled with thoughts of suicide. Following multiple attempts to take her life, she is in a healthier place, having learned positive coping skills and — perhaps most critically — how to ask for help: “Recovery is absolutely possible,” she says.

Anyone can have suicidal thoughts, says Aimee, now a licensed social worker and manager with Aetna Behavioral Health. “People often have an image of what a suicidal person looks like or what that means for their life forever after. I’d like to be a part of changing that conversation. We have to talk about it.”

That’s why CVS Health is supporting National Suicide Prevention Month by expanding access to mental health and suicide prevention resources.

“The focus of the health care system should be on early identification and support,” says Cara McNulty, President of Aetna’s Behavioral Health unit and EAP. “We can address vulnerable populations, and we can reduce suicide attempts. Our message is: It’s preventable, and you're not alone. There is access to care, and you do not have to be in this much pain.”

Suicide is the second leading cause of death for people ages 10 to 34. And, according to Cara, adolescents are especially vulnerable to pandemic-related grief. “We need to help these young adults access that grief, and that's going to take time. Without that grieving process, we will continue to see adolescent suicide rise.”

Young people of color face multiple vulnerabilities, Cara adds. “There are specific populations of Black and brown communities where we need to focus our efforts, so we are providing support.”

During the pandemic, CVS Health’s virtual mental health visits have exponentially increased. The company’s multifaceted approach to suicide prevention includes the Talk Saves Lives training program and a safety intervention for suicide attempt survivors. 

“If someone is dealing with anxiety or depression or suicide ideation, it's hard. To then say, ‘I need help,’ is really, really hard,” says Cara. “It’s so important that we have the courage to have conversations that help people feel included and accepted and seek the help and care they need.”

Aimee agrees. “Don’t assume somebody else will reach out. You’ve got to be the one to show there are people that care. That one little thing — just asking someone if they're OK — could be lifesaving. Don't wait.”

If you are thinking about suicide or know someone who is, call the National Suicide Prevention Lifeline: 800-273-TALK (8255).

Warning signs of suicide risk:

  • Withdrawing from activities

  • Sleeping a lot or sleeping very little

  • Aggression

  • Giving away possessions

  • Talking about hopelessness or being a burden to others

  • Increase in alcohol/drug use

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Healthy Conversations, Episode 2: COVID-19 Recovery

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In the second episode of Healthy Conversations — an open discussion among healthcare professionals about innovation, what we're learning on the front lines of this pandemic, and how our industry is changing in real time — we turn our attention to Recovery. Data is critical in addressing the challenges of COVID-19 and influences so many of our daily, clinical decisions. How will big data, more specifically “distilling multiple biometric data streams,” transform medicine moving forward?

Join our hosts, Doctors Dela Taghipour and Daniel Kraft, in conversation with Dr. Eric Topol (Scripps Research Translational Institute), Dr. Caroline Buckee (Harvard T.H. Chan School of Public Health), Adam Pellegrini, and Firdaus Bhathena (CVS Health).

To learn more about the future of wearables, telemedicine, biometric data modeling, the DETECT study, and beyond, click to play the full interview with Dr. Eric Topol, Adam Pellegrini, and Dr. Daniel Kraft below or simply search for Healthy Conversations wherever you listen to podcasts.

Subscribe to the Healthy Conversations podcast

Tune in to Healthy Conversations wherever you listen to all your favorite podcasts.

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CVS Health makes COVID-19 testing available for children 12 years and older at its more than 2,000 drive-thru test sites

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Company adding more than 120 new test sites at select CVS Pharmacy locations

WOONSOCKET, R.I. — As part of its comprehensive effort to increase access to COVID-19 testing in order to help slow the spread of the virus, CVS Health (NYSE: CVS) today announced that children age 12 years and older are eligible for testing at the more than 2,000 test sites located at select CVS Pharmacy drive-thru testing locations, starting Friday, September 11. In addition, more than 120 new test sites will open Friday at CVS Pharmacy drive-thru locations across the country.

"With schools opening across the country, there's an urgent need to make testing for minors more readily available," said Troyen Brennan, MD, Chief Medical Officer, CVS Health. "In response, we've implemented a system that allows parents or guardians to register and accompany their children for a self-swab test close to home."

In recent weeks, CVS Health has expanded its network of independent third-party lab partners in an effort to help improve turnaround time for the delivery of test results. As a result, the majority of test results from specimens collected at CVS test sites across the country will generally be available within 2 to 3 days.

Self-swab tests are no cost to patients and will be available to individuals meeting Centers for Disease Control and Prevention criteria.COVID-19 tests are no cost to patients with insurance or through a program for the uninsured funded by the U.S. Department of Health and Human Services. Patients must register in advance at CVS.com to schedule an appointment. Minors ages 12 and older are now eligible for COVID-19 testing at CVS Pharmacy drive-thru sites. A parent or legal guardian must complete the on-line registration for all minor patients, and patients 12 to 15 years of age must be accompanied by a parent or legal guardian when they come to be tested. Parents or guardians seeking testing for children under the age of 12 should consult with a pediatrician to identify appropriate testing options.

When arriving for testing, patients are asked to follow signage or the instructions of the staff onsite. Procedures vary by location and patients may be directed to stay in their cars and proceed to either the pharmacy drive-thru window or a parking space or tent located in the parking lot or, in very limited locations, to enter a CVS store. Patients will be provided with a test kit and given instructions, and a CVS Pharmacy team member will observe the self-swab process.

To date, CVS Health has administered more than three million COVID-19 tests since launching its first test site in the parking lot of a CVS Pharmacy location in Shrewsbury, Mass. in March.

A complete list of CVS Pharmacy drive-thru test sites can be found here.

More information on steps CVS Health has taken to address the COVID-19 pandemic is available at the company's frequently updated COVID-19 resource center.

For downloadable COVID-19 testing media assets, including photos and video, please visit the Media Resource Center.

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings from HealthHUB locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we're transforming health at www.cvshealth.com.

Media contact

Joe Goode
401-378-5220
Joseph.Goode@CVSHealth.com

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Our COVID-19 community support

As we work with our community partners to address the COVID-19 pandemic, our purpose of helping people on their path to better health is more important than ever. With many individuals and communities in need, we are focused on finding meaningful ways to strengthen the communities we serve.

Here’s a look into how we’re supporting our local communities

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Supporting relief efforts in our local communities

There are many individuals and communities in need and we are finding meaningful ways to support our employees, patients, customers and partners nationally and in the communities we serve.

Read more

Transform Health 2030

At the beginning of this new decade, we are reinforcing our commitment through Transform Health 2030, our new corporate social responsibility (CSR) strategy focused on improving the health of the people and communities we serve, and to support the health of our business and the planet.

Read our 2019 CSR report
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Flu shots now available at CVS Pharmacy and MinuteClinic

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Two-thirds of Americans say they plan to get a flu shot this year, with 54 percent planning on getting their vaccine earlier than last year

WOONSOCKET, R.I. — With the ongoing health impacts of COVID-19 on local communities, CVS Health is reminding the public that it is more important than ever to stay current with vaccinations and other routine health care needs. By getting a flu shot this fall and taking other proactive measures to improve general health and immunity, individuals and families can protect themselves against seasonal flu, help safeguard the overall health of the community and minimize the impact on health care resources.

According to a survey commissioned by CVS Health"Flu Intention" Survey, commissioned by CVS Health in July 2020. and conducted among a general population of U.S. consumers, the impact of COVID-19 is significantly influencing individuals' likelihood to get a flu shot this season. Results have shown that consumers' intention to get vaccinated has been increasing month over month, with 66 percent of those surveyed in July saying they definitely or likely will get a flu shot this season, compared to 34 percent of those surveyed in January 2020. In addition, 54 percent of consumers surveyed indicated that they plan to get their immunization earlier than last year.

The Centers for Disease Control and Prevention (CDC) recommends that individuals make plans to get vaccinated early in the fall, before flu season begins, and ideally no later than the end of October.

"We know our patients and customers are doing everything they can to keep their families as healthy as possible, while minimizing potential exposure to the flu and COVID-19," said Jon Roberts, Chief Operating Officer, CVS Health. "Because it can take two weeks for the vaccine to build immunity, we encourage all of our patients to get their shot in September or early October, before flu season peaks."

Flu shots are now available at the nearly 10,000 CVS Pharmacy and approximately 1,100 MinuteClinic locations across the country. Both CVS Pharmacy and MinuteClinic, the retail health clinic of CVS Health inside select CVS Pharmacy and Target stores, offer convenient options for people of all ages to get their flu shot, seven days a week with expanded evening and weekend hours.

"Getting your flu shot is a great way to be proactive about your health and the health of your community this year," said Angela Patterson, DNP, FNP-BC, NEA-BC, FAANP, Chief Nurse Practitioner Officer, MinuteClinic and Vice President, CVS Health. "It protects both the individual and those around them who may be more vulnerable to serious complications from the flu, such as infants and young children, older adults, and people with certain chronic health conditions."

This year, the company is taking additional steps to help patients and colleagues feel safe during the entire immunization process. All patients must wear a face covering and will have their temperature taken prior to the immunization. Pharmacists and MinuteClinic providers administering vaccines will wear personal protection equipment (PPE) and will observe enhanced cleaning protocols.

Patients may schedule an immunization appointment with a MinuteClinic provider at MinuteClinic.com, or check the website to see if walk-in appointments are available in their area. Walk-in appointments are also welcome at CVS Pharmacy throughout flu season.

Starting in September, CVS Pharmacy patients will also be able to make vaccination appointments with a pharmacist by visiting CVS.com, the CVS app, or by texting FLU to 287898. They also will be able to complete a digital intake form prior to their visit to limit in-person contact at the time of vaccination.

In addition, and for a limited time while supplies last in participating states, customers will receive a $5 off $20 shopping pass when they get a flu shot at CVS Pharmacy or MinuteClinic, valid August 18 through October 31. Patients who receive a flu shot at CVS Pharmacy or MinuteClinic locations inside select Target stores will receive a $5 Target coupon.Offer available 8/17/20 to 10/31/20, while supplies last. You will receive a merchandise coupon valid for 1-time use at CVS Pharmacy or Longs Drugs locations. Terms and conditions apply. See coupon for details. $5 savings applied to total qualifying minimum purchase of $20 (after other coupons and discounts are applied). Coupon cannot be issued or redeemed at CVS Pharmacy or Longs Drugs locations in Target stores, or in any location in AR, NJ and NY. Offer not valid at MinuteClinic locations in MA, NJ, NY, PA and RI. Limit 1 per customer.

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings from HealthHUB locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we're transforming health at www.cvshealth.com.

Contact

Mary Gattuso
Mary.Gattuso@CVSHealth.com

Matthew Blanchette
Matthew.Blanchette@CVSHealth.com

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CVS Health expands COVID-19 testing capabilities by adding 77 additional drive-thru test sites in Florida

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CVS Health now has a total of 298 drive-thru test sites across the state

Company adds new independent third-party laboratory partners to help improve lab turnaround time for the delivery of COVID-19 test results

WOONSOCKET, R.I. — In an ongoing effort to help slow the spread of the virus, CVS Health (NYSE: CVS) today expanded its COVID-19 testing program by deploying 77 additional test sites at select CVS Pharmacy drive-thru locations across Florida. The opening of these new test sites on Friday, August 21 add to the 221 locations previously opened in Florida.

The 77 additional test sites opening across the state this week are among the more than 1,900 locations CVS Health has opened since May and expand the company's overall testing capacity.

In addition to increasing the number of drive-thru sites, CVS Health has expanded its network of independent third-party lab partners in an effort to help improve turnaround time for the delivery of test results. Given the steps CVS Health has taken, the majority of test results across the country will generally be available within 2 to 5 days.

"Our national scale and local community presence enable us to uniquely expand people's access to safe and effective COVID-19 testing options and respond to a need for increased testing capacity," said Emmanuel Kolady, Senior Vice President, CVS Health. "We remain grateful to our frontline colleagues who make these testing sites possible and whose dedication has allowed us to keep our stores and MinuteClinics open for customers seeking supplies and patients who need care."

Self-swab tests are no cost to patients and will be available to individuals meeting CDC criteria, in addition to state and age guidelines.COVID-19 tests are no cost to patients with insurance or through a program for the uninsured funded by the U.S. Department of Health and Human Services. Patients must register in advance at CVS.com to schedule an appointment. Patients will be required to stay in their cars and will be directed to the pharmacy drive-thru window or a location in the parking lot at a few stores, where they will be provided with a test kit and given instructions, and a CVS Pharmacy team member will observe the self-swab process to ensure it is done properly.

Testing will not take place inside any retail locations, and CVS Pharmacy, HealthHUB and MinuteClinic will continue to serve customers and patients.

The additional testing sites in Florida include:

  • CVS Pharmacy, 277 West State Road 436, Altamonte Springs, FL 32714

  • CVS Pharmacy, 24800 South Tamiami Trail, Bonita Springs, FL 34134

  • CVS Pharmacy, 12080 South Jog Road, Boynton Beach, FL 33437

  • CVS Pharmacy, 5403 University Parkway, Bradenton, FL 34201

  • CVS Pharmacy, 5310 45th Street East, Bradenton, FL 34203

  • CVS Pharmacy, 909 East Lumsden Road, Brandon, FL 33511

  • CVS Pharmacy, 1003 Santa Barbara Boulevard, Cape Coral, FL 33991

  • CVS Pharmacy, 700 W. Norvell Bryant Highway, Citrus Hills, FL 34442

  • CVS Pharmacy, 4405 US Highway 27, Clermont, FL 34711

  • CVS Pharmacy, 1640 US Highway 27, Clermont, FL 34714

  • CVS Pharmacy, 4550 Lyons Road, Coconut Creek, FL 33073

  • CVS Pharmacy, 4650 West Hillsboro Boulevard, Coconut Creek, F 33073

  • CVS Pharmacy, 49581 Highway 27, Davenport, FL 33837

  • CVS Pharmacy, 39902 Highway 27, Davenport, FL 33837

  • CVS Pharmacy, 2920 Davie Road, Davie, FL 33314

  • CVS Pharmacy, 1891 LPGA Boulevard, Daytona Beach, FL 32117

  • CVS Pharmacy, 1995 North C.R. 19A, Eustis, FL 32726

  • CVS Pharmacy, 24450 State Route 44, Eustis, FL 32726

  • CVS Pharmacy, 11300 State Road 82, Fort Myers, FL 33905

  • CVS Pharmacy, 9170 Daniels Parkway, Fort Myers, FL 33912

  • CVS Pharmacy, 7581 Winkler Road, Fort Myers, FL 33908

  • CVS Pharmacy, 16961 Alico Mission Way, Fort Myers, FL 33908

  • CVS Pharmacy, 1081 Beal Parkway, Fort Walton Beach, FL 32547

  • CVS Pharmacy, 2303 SW 75th Street, Gainesville, FL 32607

  • CVS Pharmacy, 1621 SW 13th Street, Gainesville, FL 32608

  • CVS Pharmacy, 800 North Orange Avenue, Green Cove Springs, FL 32043

  • CVS Pharmacy, 901 North Federal Highway US Rt 1, Hollywood, FL 33109

  • CVS Pharmacy, 28740 South Dixie Highway, Homestead, FL 33033

  • CVS Pharmacy, 24799 SW 112th Avenue, Homestead, FL 33032

  • CVS Pharmacy, 9509 San Jose Boulevard, Jacksonville, FL 32257

  • CVS Pharmacy, 900 East Main Street, Lake Butler, FL 32054

  • CVS Pharmacy, 283 SW Baya Drive, Lake City, FL 32025

  • CVS Pharmacy, 2536 US Highway 92, East Lakeland, FL 33801

  • CVS Pharmacy, 1005 South Ohio Avenue, Live Oak, FL 32064

  • CVS Pharmacy, 5590 North Wickham Road, Melbourne, FL 32940

  • CVS Pharmacy, 12650 SW 88 Street, Miami, FL 33186

  • CVS Pharmacy, 2393 SW 67th Avenue, Miami, FL 33155

  • CVS Pharmacy, 5748 SW 40th Street South, Miami, FL 33155

  • CVS Pharmacy, 3700 NW 199 Street, Miami Gardens, FL 33169

  • CVS Pharmacy, 16001 Miramar Parkway, Miramar, FL 33027

  • CVS Pharmacy, 8901 Miramar Parkway, Miramar, FL 33025

  • CVS Pharmacy, 5585 Golden Gate Parkway, Naples, FL 34116

  • CVS Pharmacy, 6800 Collier Boulevard, Naples, FL 34114

  • CVS Pharmacy, 7380 Davis Boulevard, Naples, FL 34104

  • CVS Pharmacy, 11500 Ridge Road, New Port Richey, FL 34654

  • CVS Pharmacy, 6042 SW Highway 200, Ocala, FL 34476

  • CVS Pharmacy, 1720 W Highway 326, Ocala, FL 34475

  • CVS Pharmacy, 1551 County Road 220, Orange Park, FL 32073

  • CVS Pharmacy, 13960 Landstar Boulevard, Orlando, FL 32824

  • CVS Pharmacy, 7001 Old Winter Garden Road, Orlando, FL 32835

  • CVS Pharmacy, 9975 Lake Underhill Road, Orlando, FL 32825

  • CVS Pharmacy, 7665 West Colonial Drive, Orlando, FL 32818

  • CVS Pharmacy, 3502 Edgewater Drive, Orlando, FL 32804

  • CVS Pharmacy, 4974 North Alafaya Trail, Orlando, FL 32806

  • CVS Pharmacy, 8981 Conroy Windemere Road, Orlando, FL 32835

  • CVS Pharmacy, 1030 Lockwood Boulevard, Oviedo, FL 32756

  • CVS Pharmacy, 4500 Donald Ross Road, Palm Beach Gardens, FL 33401

  • CVS Pharmacy, 1701 North University Drive, Pembroke Pines, FL 33024

  • CVS Pharmacy, 5301 North Palafox Street, Pensacola, FL 32505

  • CVS Pharmacy, 3 S Pompano Parkway, Pompano Beach, FL 33069

  • CVS Pharmacy, 7120 Ridge Road, Port Richey, FL 34668

  • CVS Pharmacy, 2873 SW Port St. Lucie Blvd., Port St. Lucie, FL 34953

  • CVS Pharmacy, 3724 84th Avenue, Sarasota, FL 34243

  • CVS Pharmacy, 7563 SE Maricamp Rd., Silver Springs Shore, FL 34472

  • CVS Pharmacy, 301 3rd Street South, St. Petersburg, FL 33701

  • CVS Pharmacy, 3426 Central Avenue, St. Petersburg, FL 33711

  • CVS Pharmacy, 5345 66th Street North, St. Petersburg, FL 33709

  • CVS Pharmacy, 845 4th Street North, St. Petersburg, FL 33701

  • CVS Pharmacy, 17817 SE 109th Avenue, Summerfield, FL 34491

  • CVS Pharmacy, 5670 N Monroe Street, Tallahassee, FL 32301

  • CVS Pharmacy, 10004 W. McNab Road, Tamarac, FL 33321

  • CVS Pharmacy, 6900 North University Drive, Tamarac, FL 33321

  • CVS Pharmacy, 2725 North MacDill Avenue, Tampa, FL 33607

  • CVS Pharmacy, 3102 West Gandy Boulevard, Tampa, FL 33611

  • CVS Pharmacy, 15499 North Dale Mabry, Tampa, FL 33618

  • CVS Pharmacy, 1820 Cheney Highway, Titusville, FL 32780

  • CVS Pharmacy, 6846 Okeechobee Blvd., West Palm Beach, FL 33411

A complete list of CVS Pharmacy drive-thru test sites can be found here.

More information on steps CVS Health has taken to address the COVID-19 pandemic is available at the company's frequently updated COVID-19 resource center.

For downloadable COVID-19 testing media assets, including photos, video and interviews with CVS Health executives, please visit the Media Resource Center.

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings from HealthHUB locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we're transforming health at www.cvshealth.com.

Media contact

Tara Burke
646-765-4971
BurkeT1@aetna.com

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Heart At Work: Victor Hendrix

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“Every time we leave CVS, I realize that one of the employees has taken time to talk with me and help me. I use these as teaching moments for my teenage sons. I point out that they can have a positive impact on others through a few simple words,” explains Erika Page White, a TV actress and stay-at-home mom.

About six months ago she met Victor Hendrix, a cashier in Store #6394, located in Brentwood, Tennessee. She says, “I couldn’t find my $5 coupon. I went to the ExtraCare coupon center and couldn’t work it. Seeing that I was stressed, Victor helped me. His calmness made me calm.”
Erika describes, “Victor is super joyful and so kind in greeting everyone. He and his co-workers have become a part of our community and this makes me feel comfortable.”

Store manager Sean Bock says, “Victor is outgoing, bubbly and never seems to have a bad day. He brings a smile to everyone’s face.”

Victor was shocked when he learned that someone tweeted about him to CVS Health. “He deserves the recognition,” adds Sean. “So we gave him a little party at work with balloons and everything. Customers know him by name, and he knows all of them by name, too. When Victor is working, the shift is always more upbeat.”

TV actor Erika Page White, pictured with her son, Justin, husband, Bryan, and son, Jackson (left to right).
"CVS thank you for being a light in our community,” says TV actor Erika Page White, pictured with her son, Justin, husband, country artist, singer, songwriter, Bryan White and son, Jackson (left to right). Photography by Daniel C. White Photography

Victor joined what has become the CVS Pharmacy family about 36 years ago. He was a cashier with SuperX, which was purchased by RevCo and is now CVS Pharmacy. “I was surprised to learn about Erika’s tweet. What she said about me is just how I treat everyone. It did make me feel good that someone took the time to appreciate me, and that my manager and team gave me a party in the store.”

Erika asked about the source of Victor’s joy. He explained, “My joy and caring come from my heart, from God and my mother. She was a strong believer in God and always told me to trust in God. She also said to treat people the way they should be treated.”

“We are big CVS fans. We use it as our one-stop shopping. From snacks for my teenagers who play sports, to beauty products for me, and the drive-thru is super helpful. We also greatly appreciate the follow-up messages about our prescriptions. CVS thank you for being a light in our community,” Erika concludes.

Victor Hendrix, store cashier at CVS Pharmacy.
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Aetna and Lyft to give schools access to essential rides for families

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HARTFORD, Conn. — Aetna, a CVS Health company (NYSE: CVS), today announced it will give $100,000 in essential rides for families in school districts around the country such as Chicago, Denver, Baltimore and Seattle, in collaboration with the National School Boards Association (NSBA) and Lyft to help families this school year.  

Aetna Senior Vice President of Public and Labor Erich Twachtman explained, “By teaming up with NSBA and Lyft, Aetna is demonstrating our commitment to addressing the social determinants of health (including access to transportation) during the COVID-19 pandemic and beyond. Specifically, this contribution will help public school students and their families prepare for whatever the new school year looks like during this extraordinary crisis.”

This collaboration is an expansion of LyftUp – Lyft’s comprehensive effort to expand transportation access to those who need it most. A significant challenge among these school district families is securing transportation to complete essential trips. “By activating LyftUp, we’re able to help them get to grocery stores and food banks and access other essential services,” said Lisa Boyd, director of Social Impact at Lyft. 

NSBA has identified high risk communities in targeted locations across the country who will benefit from this program. Here’s how the program works:

  • Transportation challenged families in rural and disadvantaged areas will receive Lyft codes.
  • The Lyft codes are valued at $20 and $40.
  • The codes have a 60-day expiration date but can be used multiple times within the sixty days until the full dollar amount has been used.

Students in need and their families can access the ride-sharing resources at www.lyft.com/lyftup.

“NSBA is happy to collaborate with Aetna to provide much needed support to public school students and families who are struggling during this pandemic,” said Anna Maria Chávez, National School Boards Association Executive Director & CEO. “We value our relationship with Aetna and Lyft and look forward to collaborating on future initiatives that expand opportunities and increase equitable access for our nation’s school children.”

About Aetna 

Aetna, a CVS Health business, serves an estimated 38 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit www.aetna.com and explore how Aetna is helping to build a healthier world. 

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COVID-19 testing for vulnerable populations

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Over the past several months as COVID-19 has hit communities across the country, many people have been asked to stay at home.  But for certain populations, like those who many not be able to afford to stay home from work, essential workers, and people without a permanent home address, quarantining is an even more difficult task.

In some cases, taking public transportation to work or family housing dynamics in homes or apartments may make it more difficult to socially distance or quarantine, which could lead to an increase in possible exposure to COVID-19. There are varying types of barriers that individuals in underserved communities may face that make it difficult to follow all of the public health guidelines recommended to combat the pandemic.  At the same time, lack of access to testing for COVID-19 for some populations can make the pandemic an even greater challenge.

As part of CVS Health’s expansion of COVID-19 testing, we have partnered with community-based organizations to provide testing solutions to at-risk and underserved populations. This includes working with the Society of St. Vincent de Paul (SVdP) in Phoenix, Arizona, an organization dedicated to feeding, clothing, housing and healing low-income families.

Beginning in May, CVS Health partnered with St. Vincent de Paul to provide COVID-19 testing at the nonprofit’s Virginia G. Piper Medical & Dental Clinic for the uninsured. Because of the population the clinic serves, the CVS Health and SVdP teams worked together to quickly adjust many standard practices – such as waiving the need for a home address and working with the state of Arizona to ensure people who test positive are given resources and next steps on safely quarantining. Signage and discharge papers are provided in Spanish and English, and most of the on-site CVS Health staff is bilingual, to ensure that patients feel comfortable talking about their health care needs and next steps in their preferred language.

“We’ve seen an amazing response from our community-based testing site in Phoenix,” said Dr. Garth Graham, Vice President of Community Health and Chief Community Health Officer, CVS Health. “We’ve been able to rely on St. Vincent de Paul’s strong presence in the local community and build on CVS Health’s commitment to supporting underserved populations.”

Regular patients of the St. Vincent de Paul clinic who are exhibiting symptoms of COVID-19 are referred to the testing center within the clinic. Patients receive their results within 15 minutes which allows the on-site team to act quickly on next steps and provide them with the added resources they need to safely quarantine and get on their path to recovery.

"We're extremely grateful to CVS Health for helping bring COVID-19 testing to the uninsured patients we serve at St. Vincent de Paul," said Dr. Maurice Lee, SVdP's chief medical officer. "Not only are we increasing access for people who might otherwise go without medical diagnosis, but we're also gaining a better understanding of the spread happening within vulnerable populations and in our community as a whole."

Find no cost COVID-19 testing in your community.

CVS Testing Center associate with swabs
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