A female and male colleague collaborating in a common area at CVS Health’s headquarters.

myCVS Journey

CVS Health is a national leader in building partnerships that prepare youth for the world of work, school, and life success. At the core of this work is myCVS Journey Pathways to Health Care Careers, a nationally recognized program that introduces students of all ages to career opportunities in:

  • Pharmacy Services

  • Professional Management

  • Medical and Nursing

  • IT, Analytics, and Engineering

This STEM-enriched program is designed to engage young people (aged 5 to 24) in age-appropriate awareness, exploration, and preparation for health care careers. This school-to-career model begins in elementary grades and continues through high school with opportunities to learn about careers with CVS Health in pharmacy, professional management, nursing, and information technology. 


Building careers across the country

With more than 320 active youth partnerships across the country, we are able to provide:

  • On-the-job training and skills building

  • School-based career days

  • Work-based learning programs

  • Exploration of post-secondary educational opportunities

  • Interview training and resume assistance


Getting involved

School or community-based organization representatives
If you are a school or community-based organization representative interested in CVS Health’s myCVS Journey partnership opportunities for your students, please contact the Workforce Initiatives team to be connected with your local CVS Health representative.

Students
If you are interested in participating in the myCVS Journey program, please contact your school or community-based organization’s representative.

Download the myCVS Journey program brochure for more information.

Abilities In Abundance

Americans with disabilities make up nearly one-fifth of our total population, yet the unemployment rate among them is twice that of the U.S. overall rate. Unfortunately, the rates are even higher for women and minorities with disabilities.

To help these individuals find meaningful employment opportunities, we created the Abilities In Abundance program, which helps workers with disabilities access the security and prosperity that stable jobs can provide.

Skilled, productive workers with disabilities can be brought successfully into the workforce, and can make extraordinary contributions to our economy and our society. Abilities In Abundance works to break down the employment barriers people with disabilities face, such as limited access to skills training, and, too often, unfairly low expectations.

Leading with heart

The program, led by CVS Health’s Workforce Initiatives team, has spent the past two decades developing relationships with vocational rehabilitation agencies, non-profit organizations, and schools to provide job coaching, mentoring, training and follow-up support.

These collaborations have resulted in highly successful skills development programs, job training, and placement opportunities for individuals with intellectual and developmental disabilities, as well as those with a visual impairment.

Abilities In Abundance programs continue to be recognized across the country, demonstrating that hiring people from diverse groups is not only the right thing to do, it makes good business sense. 

Contact the Workforce Initiatives team to learn more about Abilities In Abundance.

Our history

Tracing back our history through our retail, pharmacy benefit management and retail clinic roots, today CVS Health is a health care innovation company that is reinventing pharmacy.

Explore key moments in our story

Our company has grown and changed over the years, but our commitment to our customers, clients and communities has never wavered. Learn how we’ve been helping people on their path to better health for more than 50 years.

A view inside one of our original CVS (Consumer Value Store) pharmacies in the 1960s.

1960s

1963 — The first CVS store, selling health and beauty products, is founded in Lowell, Massachusetts by brothers Stanley and Sidney Goldstein and partner Ralph Hoagland. CVS stands for Consumer Value Stores.

1964 — The chain grows to 17 stores. The original CVS logo is developed (CVS banner inside a shield, with the words “Consumer Value Stores” below) and displayed on store exteriors for the first time.

1967 — CVS begins operation of its first stores with pharmacy departments, opening locations in Warwick and Cumberland, Rhode Island.

1969 — CVS is sold to Melville Corporation.

1970s

1970 — CVS operates 100 stores in New England and the Northeast.

1972 — CVS nearly doubles in size with its acquisition of 84 Clinton Drug and Discount Stores. 

1974 — CVS achieves $100 million in annual sales.

1977 — CVS acquires the 36-store New Jersey-based Mack Drug chain.

1978 — CVS/pharmacy finds success and differentiates itself from the competition by opening small health and beauty aids stores in enclosed shopping malls.

Baxter Healthcare Corporation launches the first national hemophilia home service.

1980s

1981 — CVS breaks ground on the Store Support Center in Woonsocket, Rhode Island.

1983 — Hemophilia patient home health care is launched.

1984 — Senior Vice President of Marketing Harvey Rosenthal is named President and CEO of CVS. He succeeds Stan Goldstein, who is named Executive Vice President of Melville Corporation.

1985 — CVS reaches $1 billion in annual sales.

Baxter taps its expertise in health care cost management to begin providing prescription benefit management services. As a division of Baxter, Caremark launches mail service pharmacy, IGIV home care services, and growth hormone distribution and services.

1986 — CVS co-founder Stanley Goldstein is named president and COO of Melville Corporation.

1987 — Stanley Goldstein takes over as chairman and CEO of Melville Corporation.

1988 — CVS/pharmacy celebrates its 25th anniversary, finishing the year with nearly 750 stores and sales of about $1.6 billion.

1990s

1990 — CVS acquires 500 stores from People’s Drug, which establishes the company in new mid-Atlantic markets including Washington, D.C., Pennsylvania, Maryland and Virginia.

1991 — Caremark purchases Prescription Health Services (PHS).

1992 — Caremark spins off from Baxter. The Caremark formulary is developed and clinical intervention programs are introduced.

1994 — CVS launches PharmaCare, a pharmacy benefit management company providing a wide range of services to employers and insurers.

Tom Ryan is named President and CEO of CVS/pharmacy. Ryan began his career with CVS/pharmacy in 1974 as a pharmacy intern.

1995 — Caremark launches CarePatterns® disease management programs. 

1996 — Following the restructuring of Melville Corporation, CVS Corporation becomes a standalone company trading on the New York Stock Exchange under the CVS ticker. Stanley Goldstein is the company’s first chairman.

Caremark enters the multiple sclerosis marketplace.

1997 — CVS completes its acquisition of more than 2,500 stores from Revco, the largest acquisition in the history of the U.S. retail pharmacy industry. The acquisition of Revco gives CVS key drugstore locations primarily in the Midwest and Southeast.

Caremark merges the prescription benefit management business and the biotech business.

1998 — CVS acquires 200 stores from Arbor Drugs of Michigan to bring its store total to 4,100 across 24 states.

Caremark defines pharmaceutical services as its core operating unit and establishes a national pharmacy and therapeutics committee.

1999 —Caremark launches online prescription refills.

Tom Ryan is named chairman of CVS Corporation, succeeding company co-founder Stanley Goldstein.

CVS announces plans to enter Florida, with stores initially planned for the Tampa market.

CVS/pharmacy launches CVS.com, the first fully integrated online pharmacy in the United States.

2000s

2000 — Rick Krieger and partners Douglas Smith, M.D., Steve Pontius and Kevin Smith, RN, FNP found QuickMedx, the retail health care centers that became MinuteClinic.

CVS Corporation acquires Stadtlander pharmacy, making CVS ProCare the largest specialty pharmacy in the U.S. at the time.

CVS/pharmacy announces plans to enter the Chicago market and continue expansion in Florida with stores slated for Fort Lauderdale and Orlando.

2001 — CVS/pharmacy introduces the ExtraCare Card, becoming the first national pharmacy retailer to launch a loyalty card program.

2002 — CVS/pharmacy continues to grow, announcing plans to enter Texas with stores targeted for high-population-growth markets such as Dallas and Houston. The company’s first locations in Phoenix and Las Vegas are also announced.

QuickMedx is renamed MinuteClinic in December 2002.

2003 — Caremark Rx and AdvancePCS announce strategic combination, creating a $23 billion company.

2004 — CVS completes its acquisition of 1,268 Eckerd Stores and Eckerd Health Services, Eckerd’s mail order and pharmacy benefit management business.

CVS ProCare becomes part of PharmaCare.

2005 — CVS/pharmacy partners with MinuteClinic, announcing three clinics to open in CVS/pharmacy stores.

2006 — MinuteClinic becomes the first retail clinic to be accredited by The Joint Commission.

CVS acquires 700 stand-alone Sav-On and Osco drugstores from Albertsons, growing its presence in southern California and key Midwest markets.

CVS Corporation acquires MinuteClinic, America’s leading operator of in-store health clinics.

2007 — CVS Corporation and Caremark Rx, Inc. complete their transformative merger, creating CVS Caremark, the nation’s premier integrated pharmacy services provider.

2008 — CVS Caremark acquires 541 stores from Longs Drug in California, Hawaii, Nevada and Arizona, giving CVS/pharmacy immediate market leadership in Northern and Central California.

2009 — MinuteClinic begins a series of affiliations with major health systems across the U.S. to enhance access to high-quality, affordable health care services.

2010s

2011 — In March, Larry Merlo succeeds Tom Ryan as President and CEO of CVS Caremark. Merlo joined CVS/pharmacy in 1990 through the acquisition of People’s Drug.

2012 — CVS Caremark announces that it exceeded $100 billion in revenues in 2011.

2014 —CVS Caremark purchases Coram, the specialty infusion services and enteral nutrition business unit of Apria Healthcare Group Inc. 

In February, CVS Caremark announces it will stop selling cigarettes and tobacco products in all of its CVS/pharmacy stores.

In September, CVS Caremark removes all cigarettes and tobacco products from its CVS/pharmacy stores and launches a national smoking cessation program.

CVS Caremark announces that its corporate name has changed to CVS Health to further reflect its broader commitment to health care.

CVS Health completes the purchase of Navarro Discount Pharmacy, the largest Hispanic-owned drugstore chain in the U.S.

2015 — CVS Health completes its acquisition of Omnicare, the leading provider of pharmacy services to long-term care facilities.

CVS Health completes its acquisition of Target’s 1,600+ pharmacies and clinics.

2016 — CVS Health announces Be The First, a five-year, $50 million initiative to help deliver the nation’s first tobacco-free generation.

2017 — CVS Pharmacy continues to expand access to the opioid overdose-reversal medication naloxone in more than 40 states as part of the company’s multi-faceted approach to combating the nation’s growing prescription drug abuse epidemic.

CVS Health offers patients lowest cash price in the market for generic epinephrine auto-injector to treat allergic reactions.

2018 — CVS Health fights back on high cost drugs by launching industry’s most comprehensive approach to saving patients money.

CVS Health completes acquisition of Aetna, marking the start of transforming the consumer health experience.

Multicultural products and services

Every day, millions of people shop in our stores, fill their prescriptions through our mail order pharmacy, or visit one of our MinuteClinics. These customers, clients and patients come from countless backgrounds and cultures, and have distinct and varied needs.

To best serve them, we offer a wide array of multicultural products online and in our CVS Pharmacy stores. We evaluate our multicultural products frequently and work hard to offer a variety of items that meet our customers’ needs.

Our most popular multicultural product lines include: Milani cosmetics, Gamesa cookies, Fabuloso household cleaners, Suavitel fabric softeners, La Costena grocery items and Ricitos de Oro baby care items.


Evolving to meet customer needs

As the nation’s demographics shift, we’re making sure our products and services evolve to meet the needs of our customers. We acquired Navarro Discount Pharmacy, a leading Miami chain with deep knowledge and experience serving the Hispanic market. We’re gaining insights about how Navarro merchandises products differently and learning about the services, products, value, and atmosphere that resonate with Hispanic customers, and we’ll be rolling out what we’ve learned to all CVS Pharmacy stores.

In addition, our retail website, CVS.com, is fully available in Spanish. We also feature multi-language signage in our retail stores and distribute prescription medication-related information in multiple languages.


Increasing access to health care

For more than a decade, our free Project Health screening events have been held in the largest multicultural communities we serve. Project Health offers free comprehensive health risk assessments, including blood pressure, Body Mass Index (BMI), glucose and total cholesterol screenings, as well as information about smoking cessation and health insurance options.

Project Health is part of our company’s effort to improve access to health care and ensure that cost is not a barrier to important preventive services.  

A veterans showing a child various medals and awards from a career in military service.

Veterans

CVS Health recognizes the value of military service and knows that our veterans’ skills and experience are unparalleled. With millions of service members transitioning out of the military over the next few years, we’re committed to hiring qualified veterans, current Guard and Reserve members and military spouses across all parts of our business.

National partnerships

As part of our commitment to supporting our nation’s military, CVS Health is taking part in the Joining Forces initiative. This White House program asks companies to give service members and their families job opportunities and support.

Through this program, CVS Health has committed to hire veterans and military spouses for 25 percent of our new hires in logistics and distribution centers, which equates to roughly 1,000 jobs.

Colleague resources

With more than 200,000 colleagues across the country, CVS Health has many employees who are either veterans themselves or who are supporters of veterans. As a result, CVS Health established VALOR, a national colleague resource group. VALOR works to support veterans in our communities and create a veteran-welcoming work environment. 

The group’s goals are to support programs that honor veterans and their families and to make CVS Health an industry-recognized employer of veterans.

Company recognitions

In 2013 and 2014, CVS Health was recognized by DiversityInc as one of the Top 10 Companies for Veterans.

We also received the Pro Patria Award from the Rhode Island Employer Support of the Guard and Reserve (ESGR). The Pro Patria Award is presented to one small, one large and one public sector employer in each state that has demonstrated the greatest support to Guard and Reserve employees through their leadership and practices.

In 2015, the Department of Defense announced that CVS Health is one of 15 recipients of the Secretary of Defense Employer Support Freedom Award, the highest honor the department gives to employers for support of employees who are National Guard and Reserve members.

CVS Health is proud to be recognized on the 2017 Military Friendly® Employer list, which is provided to service members and their families each year to help them discover the best post-military career opportunities available.

Employee and consumer rights

Equal opportunity

CVS Health is an Equal Opportunity Employer.

Our continued success depends on the full participation of all qualified persons regardless of race, ethnicity, national origin, ancestry, color, religion, sex/gender, sexual orientation, gender identity or expression, physical or mental disability, medical condition (including pregnancy), age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health also prohibits retaliation against a colleague for filing or pursuing a bona fide prohibited discrimination or harassment claim or for participating in good faith in an investigation of a prohibited discrimination or harassment claim.

It is our policy to recruit, hire, train, develop and promote the best people available, based solely upon job-related qualifications.

CVS Health requires all matters related to recruiting, hiring, training, compensation, benefits, promotions, transfers and treatment on the job be free of discrimination and harassment, which are prohibited by law.  CVS Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

We are committed to a work environment free of all types of discrimination.


Consumer rights

At CVS Health our purpose is helping people on their path to better health, and we believe that nothing is more important than the well-being of our valued customers and patients. That’s why we work hard to create an environment that fosters diversity across all areas of our business.

We proudly serve all communities, and do not tolerate any practices that discriminate against any consumer. Our focus is on maintaining welcoming and diverse environments for our customers and patients, whether they access our services in person, online, by phone or by mail.

We have firm nondiscrimination policies in place to help ensure that all consumers are treated with respect and dignity, regardless of race, ethnicity, national origin, ancestry, color, religion, sex/gender, sexual orientation, gender identity or expression, physical or mental disability, medical condition (including pregnancy), age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law.

Profiling or any other type of discriminatory behavior is strictly prohibited.  For example, in our retail locations our security policies and practices emphasize the conduct and behavior of the individual shopper and not the individual’s identity, appearance or any personal characteristic.

In addition, our formal diversity training helps ensure that all employees understand our policies and our commitment to nondiscrimination and diversity. In the event that we receive complaints from customers or other employees related to alleged discriminatory behavior we investigate it immediately and take action as needed. Employees who violate any of our nondiscrimination policies or our Code of Conduct are subject to disciplinary action, up to and including termination of employment.

Making a difference in the lives of CVS Pharmacy customers

Bottom of the article

For CVS Pharmacy Training Store Manager Pablo Heredia, putting his store colleagues and customers first is a natural extension of the commitment he has for his family.

“I tell my team, ‘Most of our patients are people that you don’t know what they’re dealing with, you don’t know the pain they have,’” Heredia explains.

That empathetic perspective helped Heredia earn a 2019 Paragon Award, which recognizes the best-of-the-best among CVS Health colleagues who deliver direct care to patients and customers. Now in its 29th year, the Paragon Awards honor colleagues who embody the core values of CVS Health.

Whether it’s making sure every pharmacy patient knows about the Rx Savings Finder, or training to become a pharmacy technician, Heredia is dedicated to making sure that every customer gets the best care possible when they walk into his San Diego, California, store, and inspires his team to do the same.

Watch above to learn more about what motivates Heredia daily to make a difference in the lives of his store customers.

A photo of Pablo Heredia.
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Billion Dollar Roundtable recognizes CVS Health for reaching $1 billion in diverse supplier spending

Billion Dollar Roundtable recognizes CVS Health for reaching $1 billion in diverse supplier spending
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WOONSOCKET, R.I. — CVS Health (NYSE: CVS), the nation's largest pharmacy innovation company, today was recognized by Billion Dollar Roundtable, a top-level corporate advocacy organization that promotes supply-chain diversity excellence, for reaching its goal of spending over $1 billion with diverse suppliers.

"We are incredibly proud to be recognized by Billion Dollar Roundtable for our commitment to using diverse suppliers throughout our business," said Eva Boratto, Executive Vice President, Chief Accounting Officer for CVS Health. "By tapping into this expanding supplier pool, we are able to build supply chain excellence, add distinctive goods and services to our business offerings and enhance our brand among customers."

CVS Health joins the ranks as one of 26 major U.S.-based corporations that provide thought leadership and solutions-driven exploration of key issues in supplier diversity. Billion Dollar Roundtable member companies each spend $1 billion or more annually for a broad range of goods and services with certified diverse companies whose majority owners primarily are minorities and women.

This recognition is the latest in a series of third-party acknowledgments, including CVS Health being ranked #45 on Fortune's Most Admired Companies in 2017, #3 on Fast Company's 50 Most Innovative Companies in 2016 and among the World's Most Valuable Brands by Forbes. The company also received awards recognizing its innovation, leadership, and workplace practices by CIO (100 Best Companies for IT Innovation), Corporate Responsibility Magazine (100 Best Corporate Citizens), Human Rights Campaign (Best Places to Work for LGBT Equality) and Disability Equality Index (Best Places to Work).

About CVS Health

CVS Health (NYSE: CVS) is a pharmacy innovation company helping people on their path to better health. Through its more than 9,700 retail locations, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with nearly 90 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan, the company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media contact

Joe Goode
4
01-770-9820
Joseph.Goode@cvshealth.com

 

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Partnering to support diverse suppliers

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Doing business with large corporations can be challenging, especially for small businesses with few resources. To help these companies navigate the complexities, CVS Health has partnered with Roger Williams University (RWU) to establish a unique training program specifically for diverse suppliers. 

Skills for success

The goal of the Executive Learning Series for Diverse Suppliers is to arm participants with the skills needed to succeed in business and flourish in their industry. Through the program, CVS Health is not only hoping to strengthen its relationships with local suppliers, but also to help the communities we do business in flourish economically.

As part of the program, business owners and executives learn about CVS Health and the many business opportunities available with the company. The training also helps participating diverse suppliers develop valuable skills in areas such as financing and budget, leadership, management and technology, and human resources and communications, all of which can help strengthen their business as a whole.

Experts influenced curriculum

The curriculum was developed with help from several national diversity chambers and councils, including the National Gay and Lesbian Chamber of Commerce, Southern Florida Minority Supplier Development Council, U.S. Business Leadership Network (DSDP), U.S. Pan Asian American Chamber of Commerce and Women’s Business Enterprise National Council.

A close-up photo shows a female CVS Health employee smiling while sitting around a conference table at the company’s Woonsocket, Rhode Island headquarters.
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Registered apprenticeships

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A prescription for career success

At CVS Health, we know the value of investing in the communities we serve, particularly in workforce development. One way we do so is through our Registered Apprenticeship program. By arming community members and potential job candidates with the tools they need to succeed in their careers, we are also ensuring that we have a strong pipeline of talented colleagues.

CVS Health first became involved with Registered Apprenticeship programs in 2005 as the first employer to launch a U.S. Department of Labor Registered Apprenticeship program for pharmacy technicians. Since then, we’ve placed more than 1,500 colleagues in Registered Apprenticeship career tracks in retail pharmacy and management. And we’re committed to doubling that number over the next five years.

We’re currently the sponsor of two Registered Apprenticeship programs. Career Prescriptions for Success (CAPS) was piloted in Detroit in 2005 and later replicated in other cities. Participants receive classroom and online instruction, professional mentorship, and on-the-job training, as well as pre-employment and post-placement retention support.

Apprenticeship provides structured training to maintain the high level of skill required in the pharmacy care industry and arms the participants with a nationally recognized, portable credential that will help them advance their career, whether or not they decide to remain with CVS Health.

As we continue to build our Registered Apprenticeship program, we’re considering expanding our apprenticeship offerings to other areas of our business, such as pharmacy benefit management, specialty pharmacy, nursing and digital.

Contact the Workforce Initiatives team to learn more.

A pharmacist in a while lab coat, embroidered with a red CVS Health heart, smiles while standing behind the counter of a pharmacy.
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