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CVS Health Assisting Customers Affected by Earthquakes in Puerto Rico

January 16, 2020 | Community

Company is providing impacted residents with advance prescription benefits, product donations

WOONSOCKET, R.I. CVS Health (NYSE: CVS) is committed to filling prescriptions, providing pharmacy services and providing other assistance in Puerto Rico following the trio of catastrophic earthquakes recorded this past week. The company is providing pharmacy services to members of La Administración de Seguros de Salud de Puerto Rico (ASES) to ensure the residents of Puerto Rico have expanded access to their medications during this time of need.

"As we continue to see the aftereffects of the earthquakes that continue to ravage Puerto Rico and surrounding islands, CVS Health is committed to providing critical care and services to its residents," said Brian Bosnic, Division Vice President, CVS Health. "CVS Pharmacy has been proactively reaching out to pharmacy patients via text message and email to alert them to our offerings during this time and as the situation unfolds."

CVS Pharmacy and CVS Caremark, CVS Health's pharmacy benefit management business, have activated a process that allows pharmacists in any of the 25 stores on the island to provide one-time emergency refills of a 10-day supply of medication for plan members. Patients taking specialty medications who are impacted in the areas affected by the earthquakes will be offered alternate delivery arrangements, including the use of courier services. On-site storage and refrigeration of specialty medications is also being offered to members without power to prevent spoilage.

In addition, CVS Health has partnered with the Hispanic Federation and donated $100,000 in product to residents and first responders, including personal care items such as diapers, baby wipes, sunscreen, toothbrushes and bug repellent, as well as clean-up products such as gloves, trash bags, face masks. Further, the CVS Pharmacy located in Ponce, the closest CVS location to most damaged area, will be distributing 42 pallets of free bottled water this Saturday, January 18, 2020, beginning at 10:00 AM ET. Residents can receive one case of water on a first-come-first-serve basis. Water will be distributed at the CVS Pharmacy located at 2511 Ponce Bypass, Ponce, Puerto Rico from 10:00 AM ET until 5:00 PM ET or while supplies last.

"We're deeply grateful to CVS for their generosity and the speed in which they moved to help us provide food, care and comfort to our people in Puerto Rico, said Frankie Miranda, President of Hispanic Federation. "Thanks to their commitment and caring, we have provided help and hope to those in greatest need.

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About CVS Health

CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has approximately 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with more than 102 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at

Press Contact

Stephanie Cunha
CVS Pharmacy