Our purpose
To simplify health care one person, one family and one community at a time
Simplifying the health care experience for every person we serve
Guided by our purpose, CVS Health® is building a more connected, compassionate and accessible health care experience for everyone we serve.
We show up with empathy, listen deeply, and deliver innovative solutions tailored to people’s unique needs. Because delivering with care is just as important as what we deliver.
Looking ahead, we’re strengthening the trust we’ve built and raising the standard of care — creating simpler, more personalized health journeys for more people, in more places, every day.
Our values
We care.
We show up with compassion and empathy for our customers and our colleagues.
We innovate with purpose.
We listen, adapt and collaborate to develop leading solutions.
We are accountable.
We operate with transparency and integrity to fulfill our commitments.
We prioritize safety and quality.
We set a high bar, with safety and quality at the center of all we do.
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