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Health Care Delivery

Ensuring that high-quality health care is more accessible and convenient, through virtual, in-center and community-based care, including primary care.

Doctor opening a door

Our vision is clear: Proactively supporting patients through connected touchpoints and personalized care. CVS Health Care Delivery, which includes Oak Street Health®, Signify Health® and MinuteClinic®, has the experience and capabilities to show what care can and should look like: better health outcomes, experiences, access and value. We largely do this through value-based care, where we focus on patient outcomes, not the volume of services delivered. We know that health care needs to evolve to meet a rapidly changing society, and we all deserve better outcomes, experiences, access and value. CVS Health Care Delivery is here to make good on our promise of better care and show what health care should be across the country.

Accessible health care services

Oak Street Health provides primary care

for older adults with over 230 centers

across 27 states,

most located in underserved communities.

These clinics build long term patient relationships

and provide community activities.

Care teams include

primary care providers, 

behavioral health specialists,

social workers, and 

pharmacists where possible.

Helping more than

350,000 patients

stay healthy and out

of the hospital.

Oak Street Health®

Oak Street Health specializes in personalized primary care for older adults. Oak Street Health has 230+ centers across 27 states, serving more than 350,000 patients. The Oak Street Health care model focuses on preventive care, supporting the physical, behavioral and social aspects of health to offer patients personalized and comprehensive support.

  • Prevention-based primary care for older adults on Medicare
  • Multidisciplinary care teams focused on patient outcomes
  • Community rooms for social and emotional connection

MinuteClinic offers convenient, affordable care

nationwide for nearly all ages.

Originally built to focus on minor illnesses,

MinuteClinic continues to evolve

and now delivers adult primary care in select markets.

This creates yet another opportunity for longer

term relationships with patients.

MinuteClinic is also helping extend

Oak Street Health's care model with evening and weekend hours.

MinuteClinic®

MinuteClinic, the medical clinic inside select CVS Pharmacy locations, paved the way for retail clinics over two decades ago. Today, its board-certified family nurse practitioners and physician associates offer convenient and affordable primary, acute and chronic care for over 5 million patients annually. Services include:


Signify Health reaches

eligible members in their homes

through partnerships with health plans.

In-home health evaluations

provided by clinicians

include preventative and diagnostic

health evaluations and screenings,

medication reviews,

and referrals to address gaps in care.

Good morning Charlie. 

With millions of home visits

each year, Signify Health provides

a wealth of actionable data,

creating the connections

that enable better care.

That’s good news.

Signify Health®

Signify Health works with health plans to provide In-Home Health Evaluations for eligible members.

During IHEs, clinicians spend up to an hour with health plan members, capturing more than 300 clinical and social data points to develop a comprehensive picture of their health. The visits include physical exams, chronic condition and mental health screenings, medication reviews and assessments of environmental barriers.

With more than three million evaluations conducted in 2024, Signify Health helps bridge gaps in care by starting right in the member’s home.

  • National clinician network of physicians, nurse practitioners, physician assistants
  • Supports Medicare Advantage, Medicaid and Commercial plans
  • Shares post-visit summary with member, health plan and primary care provider
  • Connects members to follow-up care as appropriate