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Delivering comprehensive diabetes care for better outcomes

November 14, 2025 |4 minute read

Doctor showing patient a glucose monitor

Key points

  • Every year, 1.2 million Americans are diagnosed with diabetes.
  • Type 2 diabetes, which accounts for most diabetes cases, is often preventable and can be managed with ongoing care.
  • CVS Health® supports patients and members with diabetes prevention, education and treatment through its Health Care Delivery businesses: MinuteClinic®, Oak Street Health® and Signify Health®.

Over 38 million people in the U.S. are living with diabetes, and the prevalence is growing. The percentage of the U.S. population with diabetes has increased from 9.7% in 2000 to 14.3% in 2023—an upward trend that is expected to continue.

When not managed, diabetes can cause complications such as heart disease, kidney disease, stroke and eye issues that can lead to vision loss. Diabetes also contributes substantially to rising health care costs, accounting for 25% of health care spending in the U.S. Between 48% and 64% of lifetime medical costs for diabetes are due to complications from unmanaged blood sugar levels.

Preventing and managing diabetes can be challenging. That’s why high-quality, evidence-based preventive and chronic care should be accessible and convenient—both for better clinical outcomes and a lower cost burden on the health care system.

Diabetes prevention and risk factors

Type 2 diabetes accounts for 90%-95% of diabetes cases, and most of the time it can be prevented. Prevention anchors on understanding risk factors, including family history, excess body weight, physical inactivity, smoking, high blood pressure, and high cholesterol among others. Additionally, as people age, diabetes screening becomes an increasingly critical part of overall preventive care. Nearly half of American adults over age 65 have prediabetes, which can develop into type 2 diabetes if not managed.

Health care providers play an important role in educating patients on preventive measures and guiding them on blood sugar screenings based on their individual health risks and needs.

Personalized diabetes management for better outcomes

Once diagnosed, diabetes requires ongoing management to make sure that blood sugar remains within an acceptable range. The treatment journey looks different for everyone. For some, lifestyle modifications may be enough to reduce and maintain blood sugar levels within normal range and below the threshold for diabetes. Others may benefit from medications, of which there are several classes approved by the FDA for managing diabetes.

Sticking to a treatment plan can be challenging, but personalized support can help patients stay on track. Treatment adherence is important for preventing complications.

Diabetes support through Health Care Delivery

“Diabetes management demonstrates the importance of proactive and personalized care to our patients,” says Sree Chaguturu, MD, President of Health Care Delivery at CVS Health®. “Care that considers the whole person and emphasizes prevention and early intervention supports better outcomes and lower costs of care, which is why we are committed to this approach at CVS Health.”

MinuteClinic®

  • Board-certified advanced practice providers administer preventive screenings, including blood sugar testing. Additionally, the MinuteClinic Weight-Loss program is available to patients age 18+ at clinic locations or virtually in all states and D.C.
  • MinuteClinic also offers in-person and virtual monitoring and treatment planning for people with diabetes.
  • For patients enrolled in primary care, offered to eligible adults in nearly half of MinuteClinic locations to date, providers help with long-term diabetes prevention and management, including monitoring for signs of potential complications of diabetes before they arise.

91.8K+ blood sugar screenings and HbA1C tests administered or ordered during MinuteClinic visits in 2024, helping patients with diabetes prevention and management*

Oak Street Health®

  • Oak Street Health, value-based primary care for older adults on Medicare, prioritizes strong patient–provider relationships with tailored support based on every patient’s individual needs.
  • This may include preventive screenings, support for uncontrolled diabetes, medication management and education on monitoring tools, such as continuous glucose monitors.
  • Care teams including providers and pharmacists can identify risks for diabetes-related complications and coordinate with specialists as needed, helping create a more seamless patient care experience.

20% higher rate of HbA1C control for Oak Street Health patients who completed three or more nurse-led diabetes management visits, compared to those who completed zero visits over a four-month period

Signify Health®

  • Signify Health clinicians, including physicians, physician assistants and nurse practitioners, visit health plan members in their homes to conduct In-Home Health Evaluations (IHEs).
  • These visits often include a glucose HbA1C test and Diabetic Eye Exam (DEE). Following the IHE, results are sent to members, their primary care provider and health plans for appropriate follow up and coordination.
  • Clinicians assess diabetes-related factors identify specific gaps in diabetes care and Signify care coordinators can help members connect to the appropriate primary care provider, if needed.

Individuals who receive IHEs have a 9.3% higher gap closure rate in HbA1C testing than members who did not have a recent history of engagement with a PCP, suggesting the IHE helps with disease management and education.

When diabetes care is accessible and timely, patients get the support they need to stay healthy. It also helps mitigate complications and avoidable hospitalizations, which affect patients’ health and well-being while driving up costs. MinuteClinic, Oak Street Health and Signify Health serve as key examples of how CVS Health supports patients, members and customers with diabetes prevention and management, when and where they need it.

*Does not include blood sugar screenings in combination with lab panels (e.g., a Comprehensive Metabolic Panel). HbA1C, or hemoglobin A1C, measures average blood sugar levels over a two- to three-month period.

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