Workforce Initiatives
Breaking barriers, creating opportunities for health care careers.
CVS Health® is committed to breaking down barriers and creating clear, community-rooted pathways to health care and retail careers. By joining forces with local workforce organizations and nonprofits that address social care gaps – such as food insecurity and housing – we connect individuals to job training, career coaching and support services. These programs empower people to pursue roles in high-demand positions like pharmacy technicians and retail supervisors, paving the way for healthier futures for themselves and their families.
We work alongside non-profits, educational institutions, and government agencies at the federal, state and local levels nationwide to break down barriers to employment and provide resources to support healthier futures.
From summer employment to long term opportunity ›
A summer employment experience in Cleveland provided interactive learning and mentorship that helped a local teen take a meaningful first step toward a career.
From summer employment to long term opportunity ›
A summer employment experience in Cleveland provided interactive learning and mentorship that helped a local teen take a meaningful first step toward a career.
Community-based collaborations
We work alongside local organizations to share resources, co-develop tailored programs, and empower individuals toward meaningful careers. In 2025, we collaborated with more than 500 educational, community, and government organizations, demonstrating the strength of breaking down barriers together.
Workforce Innovation & Talent Centers
Workforce Innovation & Talent Centers (WITCs) serve as community hubs in neighborhoods nationwide, connecting individuals to training, coaching and support services. WITCs make it easier for individuals to build skills and explore careers – right in their own neighborhoods. They bridge the gap between learning and career opportunities for in-demand health care positions, such as customer service, pharmacy technicians, and health care management. These CVS Health-operated, community-based hubs offer no-cost, immersive training, and access to local support
We have WITCs located in Boston, Chicago, Cleveland, Columbus, Detroit, Fort Worth, New York City, Oklahoma City, Philadelphia, Pittsburgh, Washington, D.C. and Woonsocket, Rhode Island.
WITCs offer workshops, simulations and coaching designed to prepare participants for high‑demand oles, such as customer service, pharmacy technicians and health care management.
Learn more (PDF)
Community based hubs for career exploration and training in Chicago
Bridging learning and employment through immersive training in Columbus
Our Fort Worth WITC connects individuals to training and community resources
Career Skills Labs
The CVS Health® Workforce Initiatives Career Skills Labs (CSLs) are partner-operated, site-specific interactive training spaces that replicate real-world work environments, giving learners the opportunity to practice and build essential job skills before stepping into the workplace We collaborate with organizations to shape curriculum and provide essential equipment—like shelving, signage and products—to build realistic training environments that prepare learners for successful careers in call center, retail customer service, and pharmacy roles.
Career Skill Labs replicate retail and health care settings so participants can practice skills, build confidence and prepare for employment.
Career Skills Labs support training experiences designed to help participants succeed in real workplace environments.
