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CVS Health launches ‘Transform Health 2030’ corporate social responsibility strategy with its 13th annual CSR report

May 14, 2020 | Community

WOONSOCKET, R.I. — CVS Health (NYSE: CVS) today launched its 13th annual corporate social responsibility (CSR) report and unveiled Transform Health 2030, the company’s new CSR roadmap for the next decade. The report lays the groundwork for how the company will transform health in four priority areas: Healthy People, Healthy Business, Healthy Community and Healthy Planet. It outlines the ways CVS Health is simplifying the health care system, supporting the personal and professional development of colleagues, investing in community health at the local level and setting bold goals to reduce environmental impact.

“Our corporate social responsibility strategy, Transform Health 2030, reflects our commitment to bringing transformative change to health care access and delivery, while meeting and exceeding the needs of our patients, members, customers, clients, colleagues, supply chain and environment,” said Eileen Howard Boone, Senior Vice President, Corporate Social Responsibility & Philanthropy and Chief Sustainability Officer for CVS Health.

This year’s report is the first that includes data of the newly combined enterprise following CVS Health’s combination with Aetna. The Transform Health 2030 roadmap was developed based on outcomes of the company’s comprehensive materiality assessment, conducted in 2019.

Each pillar of the Transform Health 2030 strategy leverages the assets, scale and expertise of CVS Health to create impact. These pillars and associated accomplishments covered in the 2019 CSR report include:

Healthy Peopledelivering on CVS Health’s purpose of helping people on their path to better health across all its touchpoints:

  • Launched more than 50 HealthHUB® locations by the end of 2019, offering a variety of services to help improve health outcomes and transform the consumer health experience at the local level, including managing chronic conditions, supporting nutritional health and providing community wellness spaces.

  • MinuteClinic became the first retail healthcare organization to receive the Pathways to Excellence designation from the American Nurses Credentialing Center.

  • Expanded CarePass nationally, bringing simplified value to our customers while making it easier for them to care for themselves and their loved ones.

Healthy Businessfostering a business that creates value for CVS Health’s colleagues, shareholders, partners and supply chain:

  • Generated $5.6 billion in economic impact and created 35,000 jobs for minority and women-owned businesses through a best-in-class supplier diversity program.

  • Released Commitment to Responsible Marketing Practices, which demonstrates the company’s beliefs and aligns to its business strategy. The Commitment is brought to life through the CVS Beauty Mark, a watermark that signifies imagery advertising beauty and personal care products has not been digitally altered.

Healthy Communitydelivering significant social impact to support the health of communities across the U.S. and improve health outcomes in the communities CVS Health serves:

  • Helped address social determinants of health by delivering $6.4 million in free health care services to 70,000 participants through Project Health in 2019 and investing a total of $50 million in affordable housing.

  • Announced a new, three-year $10 million collaboration with the Alzheimer’s Association to provide care and support services for patients, families and caregivers while advancing research toward prevention and a cure.

  • Continued to invest in building the first tobacco-free generation, with CVS Health and the CVS Health and Aetna Foundations awarding more than $16 million in grants to organizations that provide tobacco-free programming for youth, educators and clinicians.

Healthy Planetrecognizing that the health of the environment is inextricably linked to human health, CVS Health is committed to doing its part as a health care leader:

  • Earned a place on the Dow Jones Sustainability World Index (DJSI World) for the first time and named to DJSI North America for the seventh time, recognizing CVS Health’s sustainability leadership. The company was also recognized by the global environmental non-profit CDP, earning a place on the CDP A List and recognition as a CDP Supplier Engagement Leader.

  • Removed oxybenzone and octinoxate from all store brand sunscreens in advance of laws banning these chemicals in Hawaii and Key West, Fla.

  • Removed BPS from CVS Pharmacy customer receipts to increase their recyclability, while enrolling 1.1 million customers in digital receipts in 2019 for a savings of 48 million yards of receipt paper.

CVS Health’s 2019 CSR report was developed in accordance with the Global Reporting Initiative (GRI) Sustainability Reporting Standards, a global framework widely used by organizations to report on CSR and sustainability performance, and is aligned with the Sustainable Development Goals (SDGs).

The report is available online at

About CVS Health

CVS Health employees are united around a common goal of becoming the most consumer-centric health company in the world. We’re evolving based on changing consumer needs and meeting people where they are, whether that’s in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings — from HealthHUB® locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions — are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we’re transforming health at

Media contact

Erin Britt