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Paragon Winners: Celebrating the best of the best

February 12, 2021 | Community

Group of headshots for the four winners of the Paragon Award

Since 1990, annual CVS Health Paragon Awards celebrate the best of the best among CVS Health colleagues who serve in customer, patient and member-facing roles. Winners achieve outstanding results while demonstrating the company’s purpose of helping people on their path to better health.

Nurses, a pharmacist and for the first time ever, a Customer Care representative, were recently honored by CVS Caremark President Alan Lotvin and the CVS Caremark leadership team, through several virtual recognition events.

Watch their videos to learn more about how Tiffany, Jen, Susan and Vanessa, are consumer obsessed and walk in others’ shoes when taking care of their patients and members.


Caricature of Tiffany Frizzell, Primary Case Manager, Coram, in Columbia, MD
Caricature of Jen Lin, Pharmacist and Clinical Advisor, Federal Employee Program (FEP), in Phoenix, AZ
Caricature of Susan Malloy, Senior Nurse Case Manager, Accordant, in Greensboro, NC
Caricature of Vanessa Marquez, Customer Care Representative, Member Services, in Chandler, AZ