LOUISVILLE, KY, Oct. 4, 2023 — Aetna Better Health of Kentucky, a CVS Health® company (NYSE: CVS), is the only Kentucky Medicaid plan to receive a rating of 4 out of 5 in NCQA’s Health Plan Ratings 2023: Medicaid.
NCQA evaluated Aetna Better Health of Kentucky’s clinical performance based on consumer satisfaction, prevention and treatment. Among the highlights, Aetna Better Health of Kentucky:
- Earned 4 out of 5 for patient experience relating to getting care quickly and easily
- Earned 3 out of 5 for prevention and equity regarding preventative services across multiple demographics
- Scored 3.5 out of 5 in treatment of issues such as substance use disorders, behavioral health needs and heart disease
“Above all, this distinction is the result of laser-focused collaboration across our organization and our provider network, and shows our commitment to providing high-quality care for the individuals and families we serve,” said Aetna Better Health of Kentucky CEO Paige Mankovich. “It’s an honor to be the only Managed Care Organization in Kentucky to reach this distinction this year, and we’re proud to partner with the state to help maximize the quality of life for Kentuckians across the Commonwealth.”
The National Committee for Quality Assurance (NCQA) is a private, nonprofit organization dedicated to improving health care quality. NCQA Accredits and Certifies a wide range of health care organizations and recognizes clinicians in key clinical areas. NCQA’s HEDIS® is the most widely used performance measurement tool in health care. NCQA’s website (https://www.ncqa.org/) contains information to help consumers, employers and others make informed health care choices.
For a more detailed review of the latest NCQA health insurance plan ratings report, visit: https://reportcards.ncqa.org/health-plans.
About NCQA
NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. In recognition for its leadership in diversity, equity and inclusion, NCQA has won the Excellence in Diversity Award from the Chesapeake Human Resources Association. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make more-informed health care choices. NCQA can be found online at ncqa.org, on Twitter @ncqa, and on LinkedIn at linkedin.com/company/ncqa.
About CVS Health
CVS Health® is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and over 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day. Follow @CVSHealth on social media.
Media contact
Robert Joyce
Robert.Joyce@CVSHealth.com
