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The Rx Report

Exploring the future of community pharmacy

Trends in community pharmacy

Based on a survey of pharmacists and consumers, the annual Rx Report analyzes industry trends in community pharmacy, including growing patient trust and increased demand for pharmacy care, as well as key opportunities to evolve and better support pharmacy teams.

The technology-driven evolution of pharmacy


of Americans live within 5 miles of a retail pharmacy


of Americans believe that a connected, digital pharmacy experience enhances the overall patient experience


of pharmacists say that better technology to connect with patients would improve overall health


Americans say that being able to speak with a pharmacist in person is important

As leaders in community pharmacy, we have an obligation to better support our pharmacy teams today and create a better place for tomorrow’s pharmacists.

— Prem Shah, Executive Vice President, Chief Pharmacy Officer, and President of Pharmacy and Consumer Wellness, CVS Health®