
Our strategy
CVS Health® is already making healthier happen for more than 100 million people. Here’s how our strategic imperatives are strengthening our position as the leading health solutions company.

Our vision is informed by our business environment
We believe that the current health care system is too inaccessible, complex and costly.
We also believe that our closeness to Americans in terms of proximity, reach and relationships uniquely positions us to deliver solutions.
That’s why our forward-thinking strategies are aimed at providing greater quality, simplicity and choice — meeting people where they are with personalized solutions that are seamless, connected and increasingly digital.


Our vision is informed by our business environment
We believe that the current health care system is too inaccessible, complex and costly.
We also believe that our closeness to Americans in terms of proximity, reach and relationships uniquely positions us to deliver solutions.
That’s why our forward-thinking strategies are aimed at providing greater quality, simplicity and choice — meeting people where they are with personalized solutions that are seamless, connected and increasingly digital.
Our approach is guided by our competitive advantages
Guided by seasoned leaders and empowered by unparalleled health care assets, we have the ability to reshape how consumers experience health care.
We already touch millions of lives with our in-home, in-store and virtual care services as well as through our commitment to underserved communities.
Going forward, we’ll build on existing relationships to deliver personalized care in a seamless, full-circle way, and in a way that can help end systemic inequities in our health care system.


Our approach is guided by our competitive advantages
Guided by seasoned leaders and empowered by unparalleled health care assets, we have the ability to reshape how consumers experience health care.
We already touch millions of lives with our in-home, in-store and virtual care services as well as through our commitment to underserved communities.
Going forward, we’ll build on existing relationships to deliver personalized care in a seamless, full-circle way, and in a way that can help end systemic inequities in our health care system.
Our key strategic pivots
Bold operational shifts — fueled by colleagues and a culture that is more consumer-centric than ever — will help us better serve our customers, members and patients.