Advancing our Healthy 2030 roadmap and achieving our goals requires the input and collaboration of a diverse set of external and internal stakeholders. We maintain regular, open communication with a broad range of stakeholders who share our commitments to support the health of all we serve. The feedback provided by our stakeholders is integral to advancing our strategy and the initiatives we drive to achieve our goals. We establish a two-way dialog with advocates, policymakers, shareholders, customers, colleagues, partners and patients.
Engagement highlights
- Through our membership in the CDP Supply Chain program, we collect supplier emission data and work with key suppliers for highest impact.
- To further reduce our carbon footprint, we have implemented several initiatives in collaboration with USPS, including the use of their recommended recyclable packaging, keeping delivery as local as possible, and standardizing 2024 addresses. Approximately 97% of our USPS prescription deliveries—representing more than half of all deliveries from retail locations—are made within a 50-mile radius from origin to destination.
- Launched phase 2 of the Consortium to Reinvent the Retail Bag.
- Conducted an investor perception study with S&P Global to understand how investors utilize our Impact Report and related assets to inform our 2024 approach.
- Provided $1.5 million to support communities impacted by natural disasters.
Learn more about our stakeholder groups and engagement types in the Appendix