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Heart At Work®
Every day, CVS Health heroes across the country bring their hearts to every moment of their customers’ health. They share a smile, an assuring voice, a helping hand. They are your neighborhood pharmacists, store managers, MinuteClinic® providers and so many more. Read their stories, watch their videos, and celebrate our amazing heroes along with us.
The pharmacy team who saved a 2-year-old's life
Shanquella Major was at the CVS Pharmacy drive-thru to pick up medication when her toddler stopped breathing. What happened next was a miracle.
Article - November 15, 2022
A veteran who serves other veterans
Army veteran Sean Ware provides support and helps struggling veterans find jobs through a groundbreaking CVS Health program, Workforce Initiatives.
Article - November 8, 2022
Celebrating our CVS Pharmacy Technicians
We celebrate Sue and all our amazing pharmacy technicians, on National Pharmacy Technician Day.
Article - October 18, 2022
All Heart At Work stories
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The pharmacy team who saved a 2-year-old’s lifeThe pharmacy team who saved a 2-year-old’s life
The pharmacy team who saved a 2-year-old’s life
The pharmacy team who saved a 2-year-old’s life
Shanquella Major was at the CVS Pharmacy drive-thru to pick up medication when her toddler stopped breathing. What happened next was a miracle.Article - November 15, 2022 -
A veteran who serves other veteransA veteran who serves other veterans
A veteran who serves other veterans
A veteran who serves other veterans
Army veteran Sean Ware provides support and helps struggling veterans find jobs through a groundbreaking CVS Health program, Workforce Initiatives.Article - November 8, 2022 -
Celebrating our CVS Pharmacy Technicians!Celebrating our CVS Pharmacy Technicians!
Celebrating our CVS Pharmacy Technicians!
Celebrating our CVS Pharmacy Technicians!
We celebrate Sue and all our amazing pharmacy technicians, on National Pharmacy Technician Day.Article - October 18, 2022 -
Tabby rallied a community for her patient
Tabby rallied a community for her patient
Tabby rallied a community for her patient
When her patient had a debilitating aneurysm, Tabby, an Aetna Medicaid Nurse Case Manager, rose to the challenge – finding a way for him to receive care.Article - October 12, 2022 -
Case managers gave dignity to a patient with dementiaCase managers gave dignity to a patient with dementia
Case managers gave dignity to a patient with dementia
Case managers gave dignity to a patient with dementia
Through a new Aetna Medicare Advantage hospice program, Anne and Latisha provided essential help to a grateful couple from Ohio.Article - September 7, 2022 -
For three decades, Minnie has treated customers like familyFor three decades, Minnie has treated customers like family
For three decades, Minnie has treated customers like family
For three decades, Minnie has treated customers like family
Her store manager and her customers just adore her. This month Miss Minnie celebrates 34 years of putting people first.Article - August 10, 2022 -
Heart At Work: "I was so grateful for her help"Heart At Work: "I was so grateful for her help"
Heart At Work: "I was so grateful for her help"
Heart At Work: "I was so grateful for her help"
Pharmacy Technician Cherrice helped Martin navigate the daunting world of being a caregiver for his ill father.Article - July 13, 2022 -
Kathleen gave Donnie her kidney and the gift of life
Kathleen gave Donnie her kidney and the gift of life
Kathleen gave Donnie her kidney and the gift of life
His kidneys were the size of raisins and only functioning at 7% until his pharmacist Kathleen gave him one of hers.Article - June 15, 2022 -
Pride Month: It’s about acceptancePride Month: It’s about acceptance
Pride Month: It’s about acceptance
Pride Month: It’s about acceptance
“You have unique gifts. Don’t keep them to yourself,” says Melissa. We celebrate Pride Month with her inspiring story.Article - May 31, 2022 -
Laura is a pharmacist and a “guardian angel”Laura is a pharmacist and a “guardian angel”
Laura is a pharmacist and a “guardian angel”
Laura is a pharmacist and a “guardian angel”
When she noticed her 87-year-old patient was taking too much nitroglycerin, CVS pharmacist Laura Baumgartner took quick action.Article - May 11, 2022 -
Celebrating the 2021 Paragon Award RecipientsCelebrating the 2021 Paragon Award Recipients
Celebrating the 2021 Paragon Award Recipients
Celebrating the 2021 Paragon Award Recipients
CVS Health honors the best-of-the-best colleagues with one of the highest honors, the Paragon Award.Article - April 12, 2022 -
Meet the woman who helped make history
Meet the woman who helped make history
Meet the woman who helped make history
On the second anniversary of the pandemic, we salute Shannon Penberthy who worked with Operation Warp Speed to deliver COVID-19 vaccinations nationwide.Article - March 30, 2022 -
Ethan’s disability is his advantageEthan’s disability is his advantage
Ethan’s disability is his advantage
Ethan’s disability is his advantage
Being blind gives Ethan a unique perspective to build websites that are user-friendly and efficient for ALL CVS Health customers.Article - April 12, 2022 -
Aetna Medicare’s Ricardo Maldonado: Community crusaderAetna Medicare’s Ricardo Maldonado: Community crusader
Aetna Medicare’s Ricardo Maldonado: Community crusader
Aetna Medicare’s Ricardo Maldonado: Community crusader
As part of the national Aetna Medicare Community Outreach team, Ricardo serves the most vulnerable in Philadelphia.Article - February 23, 2022 -
Jon helps people gain life changing career skills
Jon helps people gain life changing career skills
Jon helps people gain life changing career skills
Jon Dasilva has helped countless people learn job skills to gain meaningful employment.Article - February 16, 2022 -
Ben takes down criminals
Ben takes down criminals
Ben takes down criminals
CVS Health and other retailers lose 68 billion dollars a year from store theft. “They typically load up trash bags and sell the items on the Internet.” Ben and his team are stopping them.Article - January 26, 2022