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Heart At Work®
Every day, CVS Health heroes across the country bring their hearts to every moment of their customers’ health. They share a smile, an assuring voice, a helping hand. They are your neighborhood pharmacists, store managers, MinuteClinic® providers and so many more. Read their stories, watch their videos, and celebrate our amazing heroes along with us.
Laura is a pharmacist and a “guardian angel”
When she noticed her 87-year-old patient was taking too much nitroglycerin, CVS pharmacist Laura Baumgartner took quick action.
Article - May 11, 2022
Ethan’s disability is his advantage
Being blind gives Ethan a unique perspective to build websites that are user-friendly and efficient for ALL CVS Health customers.
Article - April 12, 2022
Meet the woman who helped make history
On the second anniversary of the pandemic, we salute Shannon Penberthy who worked with Operation Warp Speed to deliver COVID-19 vaccinations nationwide.
Article - March 30, 2022
All Heart At Work stories
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Laura is a pharmacist and a “guardian angel”Laura is a pharmacist and a “guardian angel”
Laura is a pharmacist and a “guardian angel”
Laura is a pharmacist and a “guardian angel”
When she noticed her 87-year-old patient was taking too much nitroglycerin, CVS pharmacist Laura Baumgartner took quick action.Article - May 11, 2022 -
Celebrating the 2021 Paragon Award RecipientsCelebrating the 2021 Paragon Award Recipients
Celebrating the 2021 Paragon Award Recipients
Celebrating the 2021 Paragon Award Recipients
CVS Health honors the best-of-the-best colleagues with one of the highest honors, the Paragon Award.Article - April 12, 2022 -
Ethan’s disability is his advantageEthan’s disability is his advantage
Ethan’s disability is his advantage
Ethan’s disability is his advantage
Being blind gives Ethan a unique perspective to build websites that are user-friendly and efficient for ALL CVS Health customers.Article - April 12, 2022 -
Aetna Medicare’s Ricardo Maldonado: Community crusaderAetna Medicare’s Ricardo Maldonado: Community crusader
Aetna Medicare’s Ricardo Maldonado: Community crusader
Aetna Medicare’s Ricardo Maldonado: Community crusader
As part of the national Aetna Medicare Community Outreach team, Ricardo serves the most vulnerable in Philadelphia.Article - February 23, 2022 -
Jon helps people gain life changing career skills
Jon helps people gain life changing career skills
Jon helps people gain life changing career skills
Jon Dasilva has helped countless people learn job skills to gain meaningful employment.Article - February 16, 2022 -
Ben takes down criminals
Ben takes down criminals
Ben takes down criminals
CVS Health and other retailers lose 68 billion dollars a year from store theft. “They typically load up trash bags and sell the items on the Internet.” Ben and his team are stopping them.Article - January 26, 2022 -
Leaving retirement behind, at 83 he’s protecting people from COVID-19Leaving retirement behind, at 83 he’s protecting people from COVID-19
Leaving retirement behind, at 83 he’s protecting people from COVID-19
Leaving retirement behind, at 83 he’s protecting people from COVID-19
He could be relaxing on a beach. Instead, pharmacist Freeman Mjolsness returned to work to give patients in his Minnesota community lifesaving COVID-19 vaccinations.Article - January 12, 2022 -
Kelly’s patients appreciate her care
Kelly’s patients appreciate her care
Kelly’s patients appreciate her care
Specialty Pharmacist Kelly Bilello provides medication and helps patients understand and cope with their rare diseases.Article - December 15, 2021 -
Javier is thankful for his Aetna Medicaid nurseJavier is thankful for his Aetna Medicaid nurse
Javier is thankful for his Aetna Medicaid nurse
Javier is thankful for his Aetna Medicaid nurse
Javier lost his wife, home, health and didn’t know how he would survive. Then Javier met Fran.Article - November 22, 2021 -
CVS Specialty team manages the impossible for a breast cancer patientCVS Specialty team manages the impossible for a breast cancer patient
CVS Specialty team manages the impossible for a breast cancer patient
CVS Specialty team manages the impossible for a breast cancer patient
The thankful letter from the dad of a breast cancer patient to CEO Karen S. Lynch begins, “Allow me to make your day.”Article - October 27, 2021 -
Erin took a stand for women
Erin took a stand for women
Erin took a stand for women
Through Beauty Mark’s untouched photos, Erin Condon helps her daughters, and all women, feel more confident.Article - October 4, 2021 -
Kayla helped her homeless patient get his medicationKayla helped her homeless patient get his medication
Kayla helped her homeless patient get his medication
Kayla helped her homeless patient get his medication
Specialty pharmacist, Kayla Stewart, literally went the extra mile to keep her patient healthyArticle - September 8, 2021 -
Mary Jo Nolen — our longest serving colleague, 62 years and counting!Mary Jo Nolen — our longest serving colleague, 62 years and counting!
Mary Jo Nolen — our longest serving colleague, 62 years and counting!
Mary Jo Nolen — our longest serving colleague, 62 years and counting!
Nearly 81 years old and still going strong, pharmacy technician Mary Jo Nolen is loved by colleagues and customers alike.Article - August 12, 2021 -
Health Care Benefits 2020 National Paragon Award winnersHealth Care Benefits 2020 National Paragon Award winners
Health Care Benefits 2020 National Paragon Award winners
Health Care Benefits 2020 National Paragon Award winners
Article - July 16, 2021 -
Major Alison Ney answers the call to serveMajor Alison Ney answers the call to serve
Major Alison Ney answers the call to serve
Major Alison Ney answers the call to serve
This July 4th, we thank Major Ney for being part of our crucial mission to put people on their path to better health.Article - June 30, 2021 -
Pharmacists Nisrine and Holly vaccinate their sons
Pharmacists Nisrine and Holly vaccinate their sons
Pharmacists Nisrine and Holly vaccinate their sons
With new CDC clearance, pharmacist moms Nisrine Dagamseh and Holly Peterson embraced the chance to vaccinate their sons.Article - June 23, 2021