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Heart At Work®
Every day, CVS Health heroes across the country bring their hearts to every moment of their customers’ health. They share a smile, an assuring voice, a helping hand. They are your neighborhood pharmacists, store managers, MinuteClinic® providers and so many more. Read their stories, watch their videos, and celebrate our amazing heroes along with us.
Heart At Work: Javier is thankful for his Aetna Medicaid nurse
Javier lost is his wife, home, health and didn’t know how he would survive. Then Javier met Fran.
Article - November 22, 2021
Heart At Work: CVS Specialty team manages the impossible for a breast cancer patient
The thankful letter from the dad of a breast cancer patient to CEO Karen S. Lynch begins, “Allow me to make your day.”
Article - October 27, 2021
Heart At Work: Erin took a stand for women
Through Beauty Mark’s untouched photos, Erin Condon helps her daughters, and all women, feel more confident.
Article - October 4, 2021
All Heart At Work stories
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Javier is thankful for his Aetna Medicaid nurse
Javier is thankful for his Aetna Medicaid nurse
Javier is thankful for his Aetna Medicaid nurse
Javier lost is his wife, home, health and didn’t know how he would survive. Then Javier met Fran.Article - November 22, 2021 -
CVS Specialty team manages the impossible for a breast cancer patient
CVS Specialty team manages the impossible for a breast cancer patient
CVS Specialty team manages the impossible for a breast cancer patient
The thankful letter from the dad of a breast cancer patient to CEO Karen S. Lynch begins, “Allow me to make your day.”Article - October 27, 2021 -
Erin took a stand for women
Erin took a stand for women
Erin took a stand for women
Through Beauty Mark’s untouched photos, Erin Condon helps her daughters, and all women, feel more confident.Article - October 4, 2021 -
Kayla helped her homeless patient get his medication
Kayla helped her homeless patient get his medication
Kayla helped her homeless patient get his medication
Specialty pharmacist, Kayla Stewart, literally went the extra mile to keep her patient healthyArticle - September 8, 2021 -
Mary Jo Nolen — our longest serving colleague, 62 years and counting!
Mary Jo Nolen — our longest serving colleague, 62 years and counting!
Mary Jo Nolen — our longest serving colleague, 62 years and counting!
Nearly 81 years old and still going strong, pharmacy technician Mary Jo Nolen is loved by colleagues and customers alike.Article - August 12, 2021 -
Major Alison Ney answers the call to serve
Major Alison Ney answers the call to serve
Major Alison Ney answers the call to serve
This July 4th, we thank Major Ney for being part of our crucial mission to put people on their path to better health.Article - June 30, 2021 -
Pharmacists Nisrine and Holly vaccinate their sons
Pharmacists Nisrine and Holly vaccinate their sons
Pharmacists Nisrine and Holly vaccinate their sons
With new CDC clearance, pharmacist moms Nisrine Dagamseh and Holly Peterson embraced the chance to vaccinate their sons.Article - June 23, 2021 -
Jess is working to break down barriers
Jess is working to break down barriers
Jess is working to break down barriers
Jess shows PRIDE for her community by volunteering and using her identity as an LGBTQ person to help people gain acceptance.Article - June 3, 2021 -
Military heroes remembered on Memorial Day 2021
Military heroes remembered on Memorial Day 2021
Military heroes remembered on Memorial Day 2021
From the Korean War, to Vietnam and Afghanistan, we remember and honor those who valiantly served our country then and those who serve today.Article - May 27, 2021 -
Zoua helps connect cultures
Zoua helps connect cultures
Zoua helps connect cultures
Zoua vaccinated her grandparents and has been a lifeline to health care for the Hmong community.Article - May 19, 2021 -
Pharmacist Stephanie Rouse brings loved ones together
Pharmacist Stephanie Rouse brings loved ones together
Pharmacist Stephanie Rouse brings loved ones together
“I had the privilege of providing the COVID-19 vaccinations that allowed my 101-year-old patient and her daughter to reunite after a year.” – Stephanie RouseArticle - May 5, 2021 -
Pharmacists Sabrina Thuwaini and Amber Finney vaccinate Holocaust survivors
Pharmacists Sabrina Thuwaini and Amber Finney vaccinate Holocaust survivors
Pharmacists Sabrina Thuwaini and Amber Finney vaccinate Holocaust survivors
By providing COVID-19 vaccinations, Sabrina Thuwaini and Amber Finney brought peace of mind to those who have already endured so much.Article - April 21, 2021 -
Omnicare Pharmacist David Kirkwood protected his patients
Omnicare Pharmacist David Kirkwood protected his patients
Omnicare Pharmacist David Kirkwood protected his patients
A true hero, David coordinated life-sustaining infusion treatment for 46 nursing home patients ill with COVID-19.Article - April 6, 2021 -
Pharmacist Raquel Pacheco trains COVID-19 vaccinators
Pharmacist Raquel Pacheco trains COVID-19 vaccinators
Pharmacist Raquel Pacheco trains COVID-19 vaccinators
Pharmacist Raquel Pacheco immediately put her years of experience to work, training staff and establishing her pharmacy as one of the first CVS Pharmacy locations in the nation to provide immunizations to the general public.Article - March 25, 2021 -
Tami Myers created a lifeline of support for nearly 300,000 CVS Health colleagues
Tami Myers created a lifeline of support for nearly 300,000 CVS Health colleagues
Tami Myers created a lifeline of support for nearly 300,000 CVS Health colleagues
When the pandemic started a year ago, people were scared. Tami helped create the HR Coronavirus Call Center – serving colleagues across the country.Article - March 17, 2021 -
Jen DiSumma makes crucial deliveries happen
Jen DiSumma makes crucial deliveries happen
Jen DiSumma makes crucial deliveries happen
Jen worked 24/7 during the Texas storms so Pharmacy locations, and ultimately patients, could get badly needed medication and supplies.Article - March 4, 2021