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Achieving accreditations for high-quality care

March 16, 2020 | Company News

As a company committed to innovation and helping people on their path to better health, we pursue a range of accreditations from independent organizations. Maintaining these accreditations also helps ensure we are improving patient safety and driving better health outcomes.

CVS Health has long led the industry in seeking independent verification of quality and meeting — or exceeding — such standards. For example, CVS Pharmacy was the first retail pharmacy to receive URAC’s Community Pharmacy accreditation and MinuteClinic was the first retail health care provider to be accredited by The Joint Commission. Given our commitment to reducing costs while improving patient outcomes, achieving third-party accreditations underscores the important work we do every day to ensure patients can access the care they need without overusing resources.

Building on our commitment to delivering high-quality care

CVS Caremark, our Pharmacy Benefit Manager, recently earned the NCQA — or National Committee for Quality Assurance — Utilization Management Accreditation. This marks the fourth consecutive accreditation since 2014 and is a deep testament to the high-quality care we deliver to our clients and members. Achieving this accreditation demonstrates that we have the systems, process and personnel in place to conduct utilization management in accordance with the strictest quality standards.

The Reaccreditation Survey included a rigorous evaluation conducted by a team of physicians and managed care experts. An independent review oversight committee of physicians analyzes the team’s findings and assigns an accreditation status based on our performance against standards. Based on the score of our most recent survey, the duration of our NCQA Utilization Management Accreditation is in place for three years.

We’re proud to continue to be recognized by highly-respected organizations, such as NCQA.