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Aetna and Landmark Health working together to bring in-home health services to Medicare Advantage members in New York

September 02, 2020 | Health Insurance

Aetna logo and Landmark Health logo

Collaboration addresses the ongoing health needs of Aetna Medicare Advantage members with chronic conditions

NEW YORK CITY, NY — Aetna®, a CVS Health® company (NYSE: CVS), and Landmark Health and its affiliated medical groups (Landmark) announced today a new relationship to bring physician-led services into the homes of Aetna Medicare Advantage members living in New York with chronic health conditions. Service areas will be focused in the New York City boroughs and Long Island and further extend to Albany, Rochester, and Buffalo.

Members who are eligible for the program will receive access to health services in their homes. Examples of the types of care they can get are acute and urgent services such as wound care, lab draws, catheter maintenance and adherence to medication therapies, as well as medication management, home safety checks, and health screenings. The personalized services also include member access to 24/7 availability from a dedicated Landmark health care provider. Ongoing nutrition, medication therapy, emotional and mental health support will help ensure members receive a comprehensive continuum of care. As part of that care, in-home providers will also share data with members’ primary care physicians.

"This new approach identifies members with multiple chronic conditions and provides stronger in-home physician support in addition to their current primary care physician relationship,” said Lauren Casalveri, Aetna vice president and chief Medicare officer in New York. “This collaboration allows members to remain safely in their homes and provides optimal treatment for their conditions.”

"Landmark saw our first patient seven years ago in upstate New York,” said Michael Le, MD, Landmark co-founder and chief medical officer. “It’s tremendous to see that, with the Aetna relationship, nearly 40,000 New Yorkers who need advanced in-home geriatric care have access to it."

The alliance reflects one of the key goals of value-based care, which is to drive better health outcomes at lower costs. Landmark has seen widespread demand for its home-based primary care services across the Medicare population. Since inception in 2014, Landmark Health has grown to 48 cities in 15 states. And it’s accountable for over 114,000 patients with chronic conditions.

"Access to care, especially for the aging population, is a critical need which has been amplified by the COVID-19 pandemic," said Casalveri. "These expanded services connect chronically ill members with enhanced solutions specific to their health needs."

About Aetna

Aetna, a CVS Health business, serves an estimated 34 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit and explore how Aetna is helping to build a healthier world.

Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. Plan features and availability may vary by service area. Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change. The provider network may change at any time. You will receive notice when necessary. Other physicians/providers are available in our network.

About Landmark Health

Landmark Health and its affiliated medical groups (Landmark) deliver comprehensive in-home medical care to older adults, 24/7 – 365 days a year. Specialized in complex chronic care, Landmark’s physician-led multidisciplinary teams work with patients’ existing healthcare networks to bring medical, behavioral and palliative care, along with social services, to individuals where they reside. Most critically, Landmark is bending the cost curve in health care by reducing avoidable ER visits and hospital admissions, while extending lives of patients.

Media Contacts:

Shannon Dillon

Jessica Diaz
Landmark Health