“Every time we leave CVS, I realize that one of the employees has taken time to talk with me and help me. I use these as teaching moments for my teenage sons. I point out that they can have a positive impact on others through a few simple words,” explains Erika Page White, a TV actress and stay-at-home mom.
About six months ago she met Victor Hendrix, a cashier in Store #6394, located in Brentwood, Tennessee. She says, “I couldn’t find my $5 coupon. I went to the ExtraCare coupon center and couldn’t work it. Seeing that I was stressed, Victor helped me. His calmness made me calm.”
Erika describes, “Victor is super joyful and so kind in greeting everyone. He and his co-workers have become a part of our community and this makes me feel comfortable.”
Store manager Sean Bock says, “Victor is outgoing, bubbly and never seems to have a bad day. He brings a smile to everyone’s face.”
Victor was shocked when he learned that someone tweeted about him to CVS Health. “He deserves the recognition,” adds Sean. “So we gave him a little party at work with balloons and everything. Customers know him by name, and he knows all of them by name, too. When Victor is working, the shift is always more upbeat.”