Aetna International & Starr Companies Launch UltraCare Health Plan Enabling Expatriates and Chinese Nationals to Benefit from Global Health Coverage

SHANGHAI – Aetna (NYSE: AET) and Starr Property & Casualty Insurance (China) Company, Limited (Starr China) today launched the redesigned UltraCare, a series of products that help expatriates based in China as well as Chinese nationals, access high-quality health care that better addresses their medical needs.

Expatriates and Chinese nationals will have access to in-country and global coverage, including an optional United States offering through four flexible, affordable health plans. These plans are UltraCare Standard, UltraCare Select, UltraCare Comprehensive and UltraCare Elite.

UltraCare is underwritten by Starr China, a company possessing an A- (Excellent) rating from A.M. Best Company, and administered by Aetna (Shanghai) Enterprise Service Co. Ltd., an Aetna company in the Aetna International business.

"In response to the Chinese government's call for better commercial health insurance products, and in recognition of the huge unmet needs from consumers, we have upgraded UltraCare to ensure it remains the market-leading product for health coverage and proactive health management at a competitive price," said Dr. Yehong Zhang, general manager of Aetna International, Greater China. "With UltraCare, we are delivering a flexible and customizable product that appeals to both expatriates and Chinese nationals while providing the strength and peace of mind of a global health care network."

Highlighted benefits of UltraCare include coverage for cancer treatment including palliative care, congenital conditions, and vision and hearing tests, as well as increased dental limits and outpatient benefits. The plan helps members, together with their health care provider, to proactively manage their health and wellbeing through the addition of health management solutions.

Other key features include:

  • Coverage of up to RMB35 million on UltraCare Elite plan;
  • Coverage in a medical emergency for evacuation and repatriation in all four plans;
  • Compassionate emergency visit on UltraCare Comprehensive and UltraCare Elite to visit a close family member who is critically ill or has died;
  • Free coverage for second, third and fourth child up to age 18;
  • Optional maternity plan; and
  • Red24 worldwide travel security advice and assistance.

"We are proud to partner with Aetna International to offer comprehensive health insurance solutions within China and to provide our customers with convenience and security," commented Xiao Chen, president & general manager of Starr China.

All aspects of policy issuing, claims assessment and payments are handled in China as well as bilingual staff service for both international and local customers.

About Aetna International

Aetna International is committed to helping create a stronger, healthier global community by delivering comprehensive health care benefits and population health solutions worldwide. As one of the largest providers of international private medical insurance, Aetna International serves more than 600,000 members worldwide, including expatriates, local nationals and business travelers. The company's global benefits include medical, dental, vision and emergency assistance and, in some regions, life and disability. Aetna International also offers customized technological and health management solutions for health care systems, government entities and large employers to improve people's health, enhance quality of care and contain costs. For more information, see

About Aetna

Aetna is one of the United States' leading diversified health care benefits companies, serving an estimated 45 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life and disability plans, and medical management capabilities, Medicaid health care management services, workers’ compensation administrative services and health information technology products and services. Aetna’s customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, see

About Starr Companies

Starr Companies (or Starr) is the worldwide marketing name for the operating insurance and travel assistance companies and subsidiaries of Starr International Company, Inc. and for the investment business of C.V. Starr & Co., Inc. and its subsidiaries. Starr is a leading insurance and investment organization with a presence on five continents; through its operating insurance companies, Starr provides property, casualty, and accident & health insurance products as well as a range of specialty coverages including aviation, marine, energy and excess casualty insurance. Starr's insurance company subsidiaries domiciled in the U.S., Bermuda, Hong Kong and Singapore each have an A.M. Best rating of "A" (Excellent). Starr's Lloyd's syndicate has a Standard & Poor's rating of "A+" (Strong). Starr's insurance company subsidiary domiciled in China has an A.M. Best rating of "A-" (Excellent). For more information, see

Aetna Media Contact:

Rohan Hutchings