A MinuteClinic® practitioner examines a patient.

Corporate social responsibility reports

At the beginning of this new decade, we are reinforcing our commitment to helping people on their path to better health through Transform Health 2030. Grounded in four pillars — Healthy People, Healthy Business, Healthy Community and Healthy Planet Transform Health 2030 is inclusive of our enterprise strategy and the impact we know we can have as a health care leader.

Download this year’s report

2019 CSR Report PDF

2019 CSR Report Summary PDF

2019 CSR Report Appendix PDF

    Leader insights

    Our goal is to be the front door to health care and CVS Health remains focused on helping people on their path to better health by making health care more local and simpler. In 2020 and beyond, we welcome the opportunity to collaborate with our partners, stockholders and other stakeholders to deliver better health to our customers, patients, colleagues and the communities we serve.

    A letter from President and CEO Larry Merlo

    A letter from Chief Sustainability Officer Eileen Howard Boone, Senior Vice President, Corporate Social Responsibility and Philanthropy for CVS Health

    Performance tracking

    We have established 23 measurable, time-bound performance targets to track progress against our goals and strategic priorities. Over the next year, we will develop new key performance targets and commitments to advance our Transform Health 2030 CSR roadmap.

    See our progress

    Material topics

    In 2019, we conducted a comprehensive materiality assessment, in accordance with the Global Reporting Initiative (GRI) Standards, to reflect our growing business, strategy and stakeholder expectations. The assessment evaluated the 23 topics from our materiality assessment in 2017. Additionally, it reflected our Aetna integration activities through internal and external stakeholder feedback, competitive benchmarking, an industry landscape and assessment of emerging issues. Ultimately, the 2019 materiality assessment drove the development of our Transform Health 2030 strategy and its pillars: Healthy People, Healthy Community, Healthy Business and Healthy Planet.

    Learn more about our material topics

    Report archives

    Our current and previous Corporate Social Responsibility reports.

    View the CSR report archive

    cvs heart

    CVS Health Foundation

    $150M+

    in charitable contributions, employee giving, in-store fundraising and in-kind donations

    More than

    $5.6B

    in economic impact contributed to local communities through our supplier diversity program

    In 2019, we enrolled

    1.1M

    customers in digital receipts for a savings of 48 million yards of receipt paper

    CVS Health’s Corporate Social Responsibility roadmap: Healthy People, Healthy Business, Healthy Community, and Healthy Planet.