COVID-19: Vaccination frequently asked questions (FAQ)

What is the role of CVS Health in administering COVID-19 vaccines?

CVS Health is prepared to play a prominent role in administering COVID-19 vaccinations to health care workers and residents of long-term care facilities, as well as to the general public once the vaccine is available for general distribution through a partnership with the CDC as one of the COVID-19 Vaccination Program Providers.  

Long-term care facility vaccine administration FAQs

How is CVS Health working with the CDC to make the COVID-19 vaccine available to residents and staff of long-term care facilities?

CVS Health has partnered with the CDC to be one of the official COVID-19 Vaccination Program Providers in the Pharmacy Partnership for Long-Term Care Program. The program will provide end-to-end management of the COVID-19 vaccination process, including cold chain management, on-site vaccinations and fulfillment of reporting requirements to facilitate safe vaccination of this critical population, while reducing the burden on facilities and state and local health departments. 

CVS Health staff are familiar with the long-term care setting and population, having regularly operated on-site seasonal flu vaccination clinics at thousands of assisted living facilities ever year and having provided COVID-19 testing services in skilled nursing facilities in 2020.
 

Who is eligible to receive the COVID-19 vaccination under this contract with the CDC?

Under this contract, CVS Health receives a supply of the publicly funded COVID-19 vaccine and necessary supplies for administration to be used to provide vaccinations to residents and staff of long-term care facilities.

How many clinics does CVS Pharmacy plan to coordinate under this contract?

More than 40,000 long-term care facilities across the country selected CVS Health to provide COVID-19 vaccines to their residents and staff.

How did CVS Health identify/select the long-term care facilities that it will support through this vaccination program?

CVS Health did not select the facilities. Rather, facilities selected their preferred pharmacy partner through the CDC’s survey process. The CDC then provided CVS Health with a list of facilities where onsite clinics will be scheduled and conducted.

In how many states will CVS Pharmacy be able to offer these clinics?

CVS Health is prepared to provide vaccination clinics for long-term care facilities in all 50 states.

Where will the vaccinations take place? Will they take place at CVS Pharmacy locations or on-site at the selected long-term care facilities?

For this specific program, CVS Health will coordinate and schedule a series of vaccination clinics on-site at the identified long-term care facilities.

Will you be vaccinating both residents and staff members at these long-term care facilities?

Yes, through this program we will be vaccinating both residents and staff members at identified long-term care facilities.

Will CVS Pharmacy only coordinate these vaccination clinics at long-term care facilities affiliated with CVS Health’s Omnicare business?

No. CVS Health will provide vaccination clinics to any long-term care facility that selected CVS Health as its preferred vaccination provider. 

Who will be administering the vaccines at these clinics? Pharmacists? Pharmacy technicians? Other health care providers?

CVS Health immunizers may include pharmacists, pharmacy interns, and trained pharmacy technicians, as well as other qualified healthcare professionals depending on the state's regulations. All CVS Health immunizers will be certified according to company regulations, trained in the administration of immunizations and hold an active CPR certification.

Is CVS Pharmacy set up to be able to provide appropriate temperature-controlled storage of the vaccine, even if the approved vaccine requires extreme cold storage and cold-chain standards?

Yes. CVS Pharmacy will be able to appropriately store vaccine at the manufacturer’s required temperature range.

Will CVS Health be able to use the COVID-19 vaccine provided through this program for other populations outside of long-term care facility settings?

No, under the Pharmacy Partnership for Long-Term Care Program, the government will supply vaccines for use only to vaccinate residents and staff of long-term care facilities.

Under a separate agreement CVS Health has entered into with HHS, CVS Pharmacy locations will be receiving vaccine supply in order to administer vaccines at our retail locations for other populations in accordance with the government’s prioritization guidelines.

Does CVS Health plan to work with the United States Government to help vaccinate other populations beyond long-term care facilities?

Yes. As announced on November 12, CVS Health has entered into a partnership with HHS to provide access across the country to COVID-19 vaccines, once generally available. Through this partnership, CVS Pharmacy locations will receive supplies of the vaccine to administer in accordance with federal prioritization guidelines. CVS Health will play a vital role in providing access to COVID-19 vaccines once they become available.

COVID-19 vaccine administration at CVS Pharmacy FAQs

How is CVS Health working with the CDC to make the COVID-19 vaccine available?

CVS Health has entered contracted with the CDC to be one of the official COVID-19 Vaccination Program Providers. The government will be providing CVS Health with vaccine to administer in line with prioritization guidelines.

When will CVS Pharmacy begin offering the COVID-19 vaccine?

Federal guidelines prioritize the vaccination of certain vulnerable populations before COVID-19 vaccines are made available to the general public. Once the COVID-19 vaccine (or vaccines) is generally available, CVS Health will work rapidly to make them available for administration in accordance with governmentprioritization guidelines.

Which vaccines will be offered? Will there be more than one type?

Under the terms of our contract with HHS, the federal and state governments will determine which vaccines our pharmacies will receive.  CVS Health will adhere to CDC and FDA guidance on administration of vaccines to eligible populations.

Where will people be able to get the vaccine under this contract?

Federal guidelines prioritize the vaccination of certain vulnerable populations before COVID-19 vaccines are made available to the general public. Once vaccines are generally available, people will be able to get the vaccine at all of our nearly 10,000 CVS Pharmacy retail locations. At that time, appointments will be required to receive a vaccination and customers will be able to easily schedule their vaccinations—both the initial shot and the required second dose—at CVS.com or through the CVS app. 

What processes are in place to manage and ensure appropriate booster shot administration (depending on the authorized vaccine)?

Customers will be required to make an appointment for their initial shot online or through the CVS app. Customers scheduling a first dose of a vaccine will be prompted to schedule an appointment for their booster dose at the same time. The scheduling system will automatically prompt patients to schedule the booster dose within the appropriate timeframe. Upon receiving their first dose, patients will be provided with a mandated vaccine card with all relevant vaccination information. Detailed reporting will be shared with state, local or territorial public health authorities.

In how many states will CVS Health be able to offer vaccinations?

CVS Health is prepared to provide vaccinations in all 50 states, as well as in Washington, D.C. and Puerto Rico.

Is getting the vaccine safe?

CVS Health’s COVID-19 vaccination services will be conducted in compliance with CDC’s Guidance for Immunization Services During the COVID-19 Pandemic for safe delivery of vaccines. CVS Health will only be administering vaccines that have been approved for emergency use by the FDA.

Are other pharmacy chains also contracting with federal government?

Yes, all the major national chains and several regional chains are helping the government administer as many vaccinations as possible. Pharmacies participating in the administration of the vaccine can be found here.

Is getting the COVID-19 vaccine similar to getting a flu vaccine?

Yes, the process will be very similar to receiving a flu vaccine, including scheduling an appointment online at CVS.com or through the CVS app. CVS Health has ample experience in safely administering vaccines, including millions of flu shots every year.

01.05.21