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Aetna Opens Support Lines to the Public Following Mercy Hospital Shooting on Chicago’s South Side

November 20, 2018 | Community

HARTFORD, CT — In the wake of the senseless tragedy yesterday at Mercy Hospital, Aetna is offering emotional support services and resources through Aetna Resources for Living to assist any person in Chicago or elsewhere impacted by this act of violence.

The number to call is 1-833-327-AETNA (1-833-327-2386).

Aetna Resources for Living Employee Assistance Program is available to anyone, regardless of whether a person is an Aetna member. RFL’s professionals have experience dealing with traumatic events and can be available to provide specific interventions as needed. Individuals are welcome to contact our counselors for help, support or referrals for further assistance.

About Aetna

Aetna is one of the nation’s leading diversified health care benefits companies, serving an estimated 38.8 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers’ compensation administrative services and health information technology products and services. Aetna’s customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, see

Media Contact:

Karla Cutting