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I am CVS Health: Chelsey Shaw

September 3, 2026 |3 minute read

Malcolm Bracy

Home infusion nurse speaking with a patient in a home setting while providing in-home care and support.

Key points

  • Chelsey is a registered nurse with Coram CVS Specialty Infusion Services who has spent 13 years delivering home infusion therapies for patients with rare and genetic diseases.
  • After Chelsey and her husband adopted their son, his medical needs put their family on the receiving end of the kind of care she’d spent her career providing.
  • Home is where people feel safe, Chelsey says, “and that’s why doing my nursing in the home environment is so key for people.”

Chelsey, a registered nurse with Coram CVS Specialty Infusion Services, has spent 13 years providing clinical care, patient education, therapy administration and ongoing support for patients managing complex conditions such as immune disorders, neurological diseases and other chronic and rare conditions that require infusion therapy. She's always taken pride in her practice — but a real turning point came after she and her husband, James, became parents to their son, Oliver.

When he came home in February 2020, Chelsey found herself on the receiving end of home health care for the first time.

"I’m forever grateful, because it made me a better person, a better mom, and a better nurse," she says.

That experience deepened her bond with patients like Angela, whom Chelsey sees in her home every few weeks for several hours.  The routine has grown into a real friendship, with the two checking in and swapping family updates even on off days. When IV complications sent Angela to the emergency room and led to a port placement, Chelsey's steady presence helped calm her nerves.

Chelsey’s work with Angela and others embodies the way Coram CVS Specialty nurses prioritize safety and quality. "Home to me means somewhere you belong, somewhere you feel safe," Chelsey says. "That's why I think doing my nursing in the home environment is so key for people.”

Press play: Watch how Chelsey brings our values to her calling as a nurse.

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Let's go!

 

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This way, you guys!

 

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It's a wonderful place that we live.

 

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We feel so lucky to be here.

 

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I do believe that home is

the most healing environment.

 

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I'm a registered nurse

with Coram CVS Specialty.

 

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I've been working for this

company for 13 years.

 

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I do home infusions for therapies

related to rare disease diagnoses

 

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and genetic diseases.

 

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I always took a lot of pride in my practice

 

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and the care that I provided patients.

 

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Things shifted when

 

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I became a mother to Oliver.

 

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We wanted to be parents really bad.

 

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We had just gone through an IVF procedure

 

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and I had gotten pregnant

 

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and then we ended up losing the pregnancy.

 

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And so we decided to pursue adoption.

 

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We got a call about Oliver.

 

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They told me, "This is

what's going on with him.

 

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He might not ever see, he might not ever

hear, he might not ever walk or talk."

 

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We got to go and meet him in the hospital

 

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and James and I

 

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I mean, we just fell in love with him.

 

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The most healing he ever did

was when he came home.

 

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Now I was on the receiving end.

 

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We had nurses coming to our home.

 

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We had medical equipment in our home.

 

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But I'm forever grateful because

it made me a better person

 

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a better mom

 

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and a better nurse.

 

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Angela is someone who I just adore.

 

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I've been seeing her for three or four years.

 

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She has a really complex medical history.

 

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Hey!

 

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Hi, Chels!

 

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<i>How's it going?</i>

 

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Chelsey comes to my house

about every two weeks

 

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to do my infusion,

which lasts sometimes five, six hours.

 

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<i>Let's get to it.</i>

 

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<i>You ready?</i>

 

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It just makes it a little bit more

relaxing versus going to the hospital.

 

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It actually has given me a little

bit more of my life back.

 

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We clicked kind of right off the bat.

 

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We've built enough of a personal

relationship that I send updates about

 

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my kids and she sends me

updates about her family.

 

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Even on the days that we're not here doing

the infusion, she'll call and check in.

 

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So she's been such a great blessing to me.

 

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Being a nurse means

showing up for the hard parts.

 

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With Angela’s IV, her veins were just

not able to withstand the treatment.

 

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I remember calling her and saying,

"I think I got a blood clot.

 

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I need to go to the E.R."

 

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And so after that, my doctor

 

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decided to put in the port.

 

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She called me and she felt very nervous.

 

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I was just like, "Chelsey,

what am I going to do?"

 

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Luckily, I have taken care of

patients with ports before

 

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so I was able to reassure her.

 

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One of the biggest things that

I try to be for my patients is

 

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someone who they can trust.

 

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It took me a little bit to think about it

because it was a big move

 

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but calling her and her calming me down

actually was the most amazing thing.

 

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She's a fighter for us when we're down.

 

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It's been a blessing to be able to be

there for her and listen to her.

 

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<i>Stay behind Mommy.</i>

 

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Home to me means somewhere

where you belong, where you feel safe

 

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where you know that this

is kind of your sanctuary.

 

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That's why I think doing my nursing in

the home environment is so key for people.

 

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I’ve seen it myself

and I see it in my patients

 

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and so that’s why I love

doing what I do.

 

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My name's Chelsey.

 

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I'm a home infusion nurse.

 

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I am CVS Health.

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