Cathy is known as the glue to her pod and the go-to person for her team. She teaches other case managers how to be the best they can be at their job, thereby creating a ripple effect which positively impacts millions of members. It is not a job for her; it’s her passion. Cathy lost her father to brain cancer four months after his diagnosis as her family struggled to navigate a complex system. This experience inspired her to make sure others get the critical resources and support they need. In Cathy’s video, we hear from one member whose life was greatly impacted by Cathy and who calls her an angel, helping her go from excruciating pain to living a normal and healthy life.