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CVS Health retains pharmacy services with the government-wide service benefit plan, adds specialty pharmacy care integrated with PBM services

March 31, 2021 | Pharmacy

WOONSOCKET, R.I. — CVS Caremark, the Pharmacy Benefit Manager (PBM) of CVS Health, is continuing its long-standing agreement to serve the Government-wide Service Benefit Plan. Since 1993, CVS Caremark has provided high-quality pharmacy care to the Service Benefit Plan to help federal employees, retirees and their families achieve prescription drug savings and better health outcomes, while being a responsible steward of taxpayer dollars.

The expanded contract will go into effect January 1, 2022 and now includes specialty pharmacy in addition to existing retail, mail and clinical pharmacy services in the current contract. More than 700 Service Benefit Plan-dedicated colleagues in CVS Caremark are poised to deliver on the next generation of this agreement and help keep the country’s federal workforce healthy.

“We’re incredibly thankful to continue to innovate and provide unique services to the Service Benefit Plan and the millions of people it serves,” said Alan Lotvin, M.D., President of CVS Caremark. “The Service Benefit Plan is one of the largest and most sophisticated purchasers of prescription medications, and we’re proud they’ve chosen our legacy experience and full suite of PBM tools to lower drug costs, deliver clinical quality and create an outstanding member experience.”

Specialty medications are a critical and growing area of pharmacy spend, and effectively managing those drug costs while ensuring improved member outcomes requires a comprehensive approach spanning all aspects of pharmacy management. Specialty conditions are complex, making patient support and clinical engagement a core component of specialty management – ensuring the right therapies are being used at the right time for the right patients.

About CVS Health

CVS Health is a different kind of health care company. We are a diversified health services company with nearly 300,000 employees united around a common purpose of helping people on their path to better health. In an increasingly connected and digital world, we are meeting people wherever they are and changing health care to meet their needs. Built on a foundation of unmatched community presence, our diversified model engages one in three Americans each year. From our innovative new services at HealthHUB® locations, to transformative programs that help manage chronic conditions, we are making health care more accessible, more affordable, and simply better. Learn more about how we're transforming health at

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Media contact

Tracy Ogden