Strengthening a diabetes support system in Phoenix

Phoenix, AZ Health Zone  

Valleywise Health’s DEEP program is a vital part of our Health Zones initiative in Phoenix, which was launched in 2024. With 65% of South Phoenix residents facing challenges related to weight, and with 80% of healthcare expenses linked to preventable chronic conditions, we embraced the opportunity to design a solution that directly addresses the critical rates of diabetes and hypertension in the community. The CVS Health Foundation made a significant commitment, granting $2.1 million to enhance integrated diabetes management services, working with Valleywise Health, Home Assist Health, and Advance. These transformative services include home health and monitoring, medically tailored food boxes, and vital educational resources.

“The CVS Health Foundation’s support enables us to deliver critical, hands-on education and resources to individuals living with or at risk for type 2 diabetes—support that many in our community would otherwise go without,” said Oscar Solis.

The Phoenix Health Zone has made remarkable strides in 2024: 50 participants utilizing home health services through Home Assist Health achieved an impressive 61% reduction in emergency room visits, with an 81% decrease in hospital visits. Furthermore, 60 participants proudly completed the Valleywise Health DEEP program, illustrating the power of community-driven health care. 

“What we often hear from patients is their desire to remain connected with DEEP and fellow participants after completing their cohort, said Oscar Solis. “During the classes, participants build a sense of community with one another, offering support for each other's successes and becoming a source of encouragement during challenging times.”

Building on a successful first year, CVS Health and Valleywise Health are embracing the transformative potential of patient navigators to bridge a critical gap in health care. With the support of funding from the CVS Health Foundation, they have hired another patient navigator and have formed innovative partnerships with organizations like Elaine and InstaCart Health, reinforcing their commitment to improving health outcomes locally.

“The DEEP program has proven to be one of our most impactful initiatives,” said Oscar Solis. It not only provides culturally relevant diabetes education, but also empowers participants to make sustainable, informed health decisions that benefit their entire families.”