Sree Chaguturu, MD, Executive Vice President and Chief Medical Officer for CVS Health, says serving Americans over 65 will call for industry-wide innovation — and a sensitivity to how they want to receive their care.
Life after age 65 represents a new chapter for many. And for the past few decades, Americans have been reinventing this phase of life. They are more active and engaged in their health than any previous generation, and medical advances have helped them live longer. As a result, the country is facing a milestone demographic moment, in which one in five people will be of retirement age by 2030.1 That, in itself, is a testament to modern health care.
An aging population calls for the health care system to perform at its very best. Despite their relative health, three out of five2 people over 65 are managing two or more chronic conditions. They are more likely to spend time at hospitals and have more needs at the pharmacy counter. To serve older Americans means rethinking the tools we already have and innovating where new needs arise.
The Health Trends Report for spring 2023 examines how we can best serve people over 65:
- What do the numbers tell us about this generation?
- What changes and new priorities will best serve this group?
- How can we support the mental health of older Americans?
- What role will pharmacy and retail care play in the industry’s transformation?
We have been preparing for this moment and, with the touchpoints we have, are uniquely positioned to support older adults. By building on a foundation of trust — the non-negotiable first step in any patient care — we can partner with them on their wellness journeys in a way that is compassionate, convenient and effective.
This transformation in health care will take many shapes. MinuteClinic®, for instance, has been undergoing a steady transition to offer age-friendly care. We use an evidence-based framework that reviews and assesses current medications, mobility, mentation (mental health) and what matters ("the 4Ms") to those over 65 in terms of health goals and a treatment plan. At thousands of locations, when they come in for any health issue, they will be screened for the “4Ms.”